The Westin Melbourne

Hotels
•
Westin
9.1 (1459 reviews)
205 Collins Street , Melbourne , au

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Great location
Cons:
Dated room decor
Limited gym equipment
Some rude service

Categories

Cleanliness
9.4
Most reviews mention clean and spacious rooms.
Service
9.9
Staff are described as friendly and accommodating across multiple reviews.
Location
9.4
Multiple reviewers highlighted the excellent location close to attractions.
Room Quality
8.9
Rooms are generally spacious and comfortable, though some mention dated decor.
Amenities
8.4
Some amenities like the gym equipment and sauna were noted as being lacking.
Value for Money
8.9
Rates seen as high, but the quality provided is considered worth it by most.
Food and Beverage
8.4
Breakfast received praise, but some dissatisfaction was noted regarding coffee options.
Overall Experience
9.5
Overall satisfaction is high with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:33

Property Description

Luxurious Property in Melbourne CBD
The Westin Melbourne is a luxurious property conveniently located in Melbourne CBD, just minutes away from popular attractions like Federation Square and Bourke Street Mall.

Wellness Centre and Art Collection
Indulge in luxury with the hotel's wellness centre featuring a 20-metre lap pool, bubble pool, sauna, and steam room. Immerse yourself in the art collection displayed throughout the property for a cultural experience.

Dining and Relaxation
Start your day with a buffet breakfast at Allegro Restaurant and unwind in the evening at the lounge bar with a fireplace, offering a selection of meals and special Jing tea. Explore the vibrant neighbourhood filled with shopping and dining options during your stay.

Experience luxury and convenience at The Westin Melbourne - book your stay now!

Important information:

Guests are required to show a photo identification and credit card upon check-in.

Please note that there is a 1.95% charge when you pay with a credit card.

A pre-authorization of AUD 50-100 per night will be required upon arrival including the full accommodations amount.

Please note at-least 1 guest in each room type needs to be 18-years of age or older.

Please note that all special requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs AUD 65 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 110 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.1
Based on 1459 reviews
Cleanliness: 9.4
Service: 9.9
Location: 9.4
Room Quality: 8.9
Amenities: 8.4
Value for Money: 8.9
Food and Beverage: 8.4
Overall Experience: 9.5
S
Soraya • solo_traveller • za
9
2026-03-28 • via Nuitee
N
Natasha • couple • au
10
2026-03-28 • via Nuitee
E
EMILY • couple • au
7
Pros:

Great central city location with lovely, friendly and welcoming service throughout the hotel. The buffet breakfast was absolutely delicious, and valet parking was easy and convenient.

The concierge and overall service felt much quieter and more relaxed compared to the larger Crown hotels, which we really appreciated.

Cons:

Sadly, the rooms are in desperate need of a makeover to bring them up to a more modern standard. The bathrooms are quite outdated, with old and worn shower fixtures, and there were even spots of mould in the tiled shower.

The bed was also extremely soft, I almost got lost in the middle of it 😂

For the price of a night’s stay, you would expect these areas to be updated and better maintained.

2026-03-28 • via Nuitee
J
Jo • couple • au
10
Always my favourite place to stay in Melbourne
Pros:

Great staff & a beautiful hotel

2026-03-28 • via Nuitee
M
Melanie • couple • au
9
Quiet luxury in the heart of the city.
Pros:

Location was fantastic, and it felt like a quiet sanctuary after the busyness of the city. I loved the spaciousness of the room and the sense of quiet. Bed was super comfy. I loved the pool, spa and sauna. Friendly service was excellent.

Cons:

Sauna wasn’t quite hot enough in the morning
No kettle charger in room so I couldn’t make a cup of tea
Having to recut key for late check out access to Wellness Centre wasn’t well communicated
Coffee in lobby lounge was overpriced.

2026-03-26 • via Nuitee
T
TANSULIATI • couple • id
7
Pros:

The location is very convenient. There are a lot of restaurants nearby the hotel.

Cons:

The housekeeping was disappointed. There was a time they clean up the room but no clean up in the toilet, with the used towel in the bathtub not changing to the new one too.

2026-03-25 • via Nuitee
J
JOHN • couple • us
10
2026-03-24 • via Nuitee
A
Amanda • solo_traveller • au
10
The staff are great, Caroline at reception is lovely.
Pros:

It’s really well placed to get around Melbourne, the staff are excellent, and so is the breakfast

2026-03-24 • via Nuitee
R
Richard • couple • gb
8
Great location, easy walking to all sights. Quiet, comfortable rooms.
Pros:

Comfort, location, space, quiet room,swimming pool

Cons:

Hot Breakfast buffet was not always fresh and hot. Although choice and quality of food was good. Used towels left around in swimming pool changing room and empty water bottles left on the floor.

2026-03-24 • via Nuitee
B
Bob • solo_traveller • sg
9
Great location. Comfortable, large room and helpful staff.
Pros:

Centrally located. Great room. Not a huge hotel so didn’t feel really busy like other larger hotels.

Cons:

I wish there was a spa. Whilst the team provided details of a local hotel that had a spa I would have preferred to be located in the actual hotel.

2026-03-24 • via Nuitee
M
Marina • couple • au
9
Definitely would stay again for a short trip to Melbourne
Pros:

Great central location. Walk or tram everywhere. All hotel facilities exceptional

Cons:

Did not have breakfast there so can’t comment. Bit expensive but worth it.

2026-03-23 • via Nuitee
R
Rhodri • couple • gb
8
Perfect location
Pros:

Superb location. Lovely room. Gym and pool good. Staff generally friendly.

Cons:

Some aspects of the estate a bit tired. Toilet didn’t work properly and shower dripped. Rooms clean but corridors less so (curiously).

2026-03-23 • via Nuitee
N
Nateich • family_with_children • ar
10
Excelente
Pros:

El desayuno espectacular, las instalaciones, la habitación

2026-03-23 • via Nuitee
A
alexandra • couple • au
10
2026-03-23 • via Nuitee
T
Tracy • couple • au
10
2026-03-22 • via Nuitee
D
Doecke • extended_group • au
10
2026-03-21 • via Nuitee
E
Emma • couple • au
10
2026-03-21 • via Nuitee
U
Unnikrishnan • family_with_children • in
10
Wonderful stay at The Westin Melbourne
Pros:

Though we have stayed in multiple Marriott brands, this was our first time in Westin. Needless to say, the "Westin experience" exceeded all our expectations. From the room to the amenities, the warmth of the staff to the ambience of the hotel. The lip-smackingly delicious breakfast needs special appreciation. Cheers to Chef Pant for the delicious Indian food. The breakfast spread was a perfect mix of various cuisines.

Cons:

Our stay at The Westin Melbourne was nothing short of exemplary, and there was nothing to be mentioned as "needs improvement". The only minor improvement (which might not be the same from room to room) was the placement of the shower cubicle door. It was slightly off-placed that water seeps out from the cubicle while showering.

2026-03-20 • via Nuitee
K
kayvan • family_with_children • au
9
Brilliant place to stay
Pros:

5 star standard with great service

2026-03-20 • via Nuitee
A
Amy • family_with_children • au
9
Pros:

The space, location, valet parking, exceptional staff mannerisms and kindness

Cons:

Lack of information in room for options like room service

2026-03-18 • via Nuitee