The Westin Melbourne

Hotels
Westin
9.1 (1740 reviews)
205 Collins Street , Melbourne , au

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Great location
Cons:
Dated room decor
Limited gym equipment
Some rude service

Categories

Cleanliness
9.4
Most reviews mention clean and spacious rooms.
Service
9.9
Staff are described as friendly and accommodating across multiple reviews.
Location
9.4
Multiple reviewers highlighted the excellent location close to attractions.
Room Quality
8.9
Rooms are generally spacious and comfortable, though some mention dated decor.
Amenities
8.4
Some amenities like the gym equipment and sauna were noted as being lacking.
Value for Money
8.9
Rates seen as high, but the quality provided is considered worth it by most.
Food and Beverage
8.4
Breakfast received praise, but some dissatisfaction was noted regarding coffee options.
Overall Experience
9.5
Overall satisfaction is high with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:33

Property Description

Luxurious Property in Melbourne CBD
The Westin Melbourne is a luxurious property conveniently located in Melbourne CBD, just minutes away from popular attractions like Federation Square and Bourke Street Mall.

Wellness Centre and Art Collection
Indulge in luxury with the hotel's wellness centre featuring a 20-metre lap pool, bubble pool, sauna, and steam room. Immerse yourself in the art collection displayed throughout the property for a cultural experience.

Dining and Relaxation
Start your day with a buffet breakfast at Allegro Restaurant and unwind in the evening at the lounge bar with a fireplace, offering a selection of meals and special Jing tea. Explore the vibrant neighbourhood filled with shopping and dining options during your stay.

Experience luxury and convenience at The Westin Melbourne - book your stay now!

Important information:

Guests are required to show a photo identification and credit card upon check-in.

Please note that there is a 1.95% charge when you pay with a credit card.

A pre-authorization of AUD 50-100 per night will be required upon arrival including the full accommodations amount.

Please note at-least 1 guest in each room type needs to be 18-years of age or older.

Please note that all special requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.1
Based on 1740 reviews
Cleanliness: 9.4
Service: 9.9
Location: 9.4
Room Quality: 8.9
Amenities: 8.4
Value for Money: 8.9
Food and Beverage: 8.4
Overall Experience: 9.5
Q
Qlinc couple au
10
Beautiful and relaxing.
Pros:

Close to city beautiful building

Cons:

Na

2026-08-22 via Nuitee
L
Linda solo_traveller au
10
Wonderful as always. Just wish it was longer!
Pros:

It is just lovely

Cons:

Nothing. Loved it all.

2026-08-21 via Nuitee
P
Paul couple au
9
2026-08-20 via Nuitee
E
Erwin solo_traveller cl
8
2026-08-20 via Nuitee
C
Cherie couple au
9
2026-08-20 via Nuitee
J
Jeremy couple hk
3
No VFM underwhelming and will not be returning
Pros:

Location of hotel

Cons:

On arrival assigned room was not fully functional in room safe broken in room telephone not operational turned out to be un plugged.
After some time was assigned another room no water no bathroom amenities
These maybe small issues but world travellers on the move do not always pack shaving dental accessories knowing that staying in branded high end properties these are complimentary
Room compliance and operating standard is a housekeeping accountability again expected for a property of the level
For 500.0 dollars per night expect everything to be on point no staff shortages glitches system errors

2026-08-19 via Nuitee
M
Mark couple au
10
Pros:

We loved the downstairs bar. Also breakfast was excellent

2026-08-18 via Nuitee
D
Donna couple au
9
Perfect place to stay when you have show tickets!
Pros:

Great central location

Cons:

Everything was great

2026-08-18 via Nuitee
B
Brandon solo_traveller au
10
2026-08-18 via Nuitee
L
Louise solo_traveller au
10
It was a super special stay for my birthday
Pros:

Well located

Luxurious

Cons:

Nil

2026-08-17 via Nuitee
E
Emma family_with_children au
4
2026-08-17 via Nuitee
S
Suzanne couple au
10
Comfortable and enjoyable. Great spot if your going to the theatre as it’s right next door
Pros:

Clean,
Rooms were spacious staff were excellent

Cons:

Our view was terrible for the money we paid looking out onto a dirty old building wall

2026-08-16 via Nuitee
B
Bronwyn extended_group au
9
Lovely stay, great staff and awesome location.
Pros:

Awesome location and very helpful staff.

Cons:

Power points for the phone are very low to the ground, which means that the phone in the room doesn't charge properly. Power points further up the wall would be more useful so items can plug in fully.

2026-08-16 via Nuitee
M
Mutti couple au
10
Amazing
Pros:

Location, proximity

Cons:

Nothing, but if it was cheaper, I’d love it even more!

2026-08-16 via Nuitee
J
Jules extended_group au
9
Excellent staff, fab location, great nights sleep
Pros:

If you want the best nights sleep - this is your place.

Cons:

No toothbrush

2026-08-15 via Nuitee
T
Trudy couple au
10
This hotel far exceeded our expectations, location was fabulous, staff were nothing short of amazing, facilities were fa
Pros:

The rooms had a beautiful comfortable ambiance one of the most comfortable rooms we have stayed in. The staff were exceptional always went over and beyond and were extremely welcoming and friendly.

Cons:

Nothing

2026-08-12 via Nuitee
I
Ian couple au
8
2026-08-12 via Nuitee
C
Catherine solo_traveller nz
9
2026-08-11 via Nuitee
R
Rachael couple au
10
2026-08-10 via Nuitee
F
Felicity solo_traveller au
3
Pros:

The room was nice

Cons:

The facilities such as the pool weren't in operation. We were not informed prior or during the stay. The staff made up stories about this and when we asked for updates nothing was done about it.

In the gym I found old water bottles left lying around....

Hallway carpets dirty

2026-08-10 via Nuitee