Sultanhan Hotel - Special Class

Hotels
Independent
9 (341 reviews)
Piyer Loti Cad No:7, Istanbul, Istanbul, 34122 , Istanbul , TR

Facilities

Full-service spa
Express check-out
Fireplace in lobby
Area rugs in public areas
Hardwood flooring in public areas
Cobblestone flooring in public areas
Free WiFi
24-hour front desk
Terrace
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Beautiful decor
Cons:
Noisy rooms initially
Inconsistent breakfast quality

Categories

Cleanliness
8.46
A few reviews indicated that rooms could be dated and breakfast items were not always warm.
Service
9.93
Consistently praised for friendly and helpful reception staff and prompt resolution of issues.
Location
9.97
Multiple reviews highlighted the excellent central location for sightseeing and dining.
Room Quality
8.42
Mixed feelings on room quality; some had noise issues but overall considered beautiful and culturally decorated.
Amenities
8.95
Amenities include a rooftop restaurant with great views, contributing positively to the experience.
Value for Money
8.41
General satisfaction but some felt that breakfast could improve.
Food and Beverage
8.46
Feedback on breakfast was mixed with some items not meeting expectations.
Overall Experience
9.43
Despite some issues, the majority of reviews reflect a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:03

Property Description

Experience the epitome of luxury at Sultanhan Hotel – Special Class, nestled in the heart of Istanbul, just steps away from iconic attractions.

Indulge in Relaxation
Pamper yourself at our serene spa, offering an array of massages, body treatments, and rejuvenating facials to recharge your spirit after a day of exploration.

Culinary Excellence
Savor international cuisine at the Terrace Restaurant or enjoy a casual meal at our coffee shop/café. For added convenience, our 24-hour room service ensures that your dining desires are met at any hour.

Comfort and Convenience
Our elegantly decorated rooms feature private outdoor hot tubs, Select Comfort beds adorned with Egyptian cotton sheets, and complimentary Wi-Fi for staying connected during your stay.

Your ideal getaway awaits at Sultanhan Hotel – Special Class. Book your stay now!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: IST

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

9
Based on 341 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.97
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 8.46
Overall Experience: 9.43
C
Companion60679083730 Family Jacksonville, Florida
10
Sultanhan Hotel - Absolutely Great Hotel!
Pros:

We absolutely loved our stay at the Sultanhan Hotel in Istanbul! The location couldn’t be better—just a short stroll to the Blue Mosque and the Sultanahmet sites. The front desk staff were friendly and amazing, always greeting us warmly and making sure we ended each long tour day with a cup of tea or rich Turkish coffee.

Our car was safely parked right beside the hotel for the entire stay, which gave us peace of mind. The breakfast buffet was a highlight, offering a generous spread of traditional Turkish dishes along with endless tea, lattes, and cappuccinos. Tugce in the restaurant went above and beyond to make sure we had everything we needed.

The restaurant’s panoramic views of the Bosphorus and surrounding mosques were absolutely spectacular. Sultanhan Hotel truly offered comfort, hospitality, and charm in the heart of old Istanbul. I wouldn’t hesitate to stay here again!

2026-02-16 via Tripadvisor
P
patriciarR8997CN Friends getaway
10
Old World Charm
Pros:

My friend and I stayed here 2 nights before joining our tour group at another hotel. I cannot say enough good things about the hotel and staff. It is located within walking distance of the Blue Mosque, Hagia Sophia, Grand Bazaar and Spice Bazaar. We had several meals in the rooftop restaurant. The view of the Bosphorous was stunning and the food was delicious. The staff in the restaurant and hotel went above and beyond to make us feel welcome. I should add that our room was clean and comfortable. We both recommend this hotel with its old world charm. You won't regret it. I'd like to add that one day when it was snowing and the streets were slick I couldn't get my walking stick open and locked. I took it down to the reception desk and asked for help. It took 3 of them a few minutes, but they brought it to my room ready to use and I used it the rest of my 7 day trip. They didn't have to do that but I was really grateful they did.

2026-02-04 via Tripadvisor
I
Inspire337683 Couples
10
Highly recommend this hotel.
Pros:

Great hotel, it was very clean and very comfortable. The staff were extremely hospitable. They treated us like family. Breakfast in the morning was outstanding. Free coffee, tea and water was offered all day.

2026-01-10 via Tripadvisor
N
Natalienewell Couples
6
Good location but noisy room issue
Pros:

Good location, but noisy room issue
The hotel is in a good location, which made it easy to get around and explore the area.
However, we had a big issue with our first room (Room 105). The air-conditioning unit was incredibly loud — so noisy that it was impossible to sleep. I first called reception, but nothing was resolved. At around 11:30 pm I went downstairs and was told it would be sorted in the morning. I explained that this wasn’t acceptable and that something needed to be done immediately, either switching it off or moving us to another room.
Eventually, the man at reception did resolve the issue, although he didn’t seem very happy about it. After that, everything was fine for the rest of our stay.
Breakfast was okay — nothing special, but adequate. Overall, aside from the initial room problem, the stay was fine and the location is definitely a positive.

2025-12-22 via Tripadvisor
T
Tak1940013 Solo travel Tokyo, Tokyo Prefecture, Kanto
10
Excellent location at the center of old town
Pros:

I stayed there for one night and there were two times. The location is really excellent for the sightseeing and restaurants.
The hotel has a nice restaurant on the 6th floor and I had a breakfast there.

There is a space in front of the hotel and the
view from the room was good. It become one of my favorite hotels.

2025-12-06 via Tripadvisor
F
F4544SFanneg Solo travel
10
Loved This Hotel
Pros:

My first trip to Istanbul and it was a solo trip. I knew nothing about this hotel, other than looking at some reviews and I cannot tell you how happy I am that I stayed here.. the food, the rooms, and especially the staff are absolutely amazing and made my stay a happy one. I would highly recommend this hotel. It is perfectly located near all the best attractions. The mosques are close by and have regular prayer that starts early in the morning, but you can barely hear it with your window closed.. the decor is so well done and each room has its own displays of Turkish artifacts and culture in glass in and next to the rooms in the hallway.. Such a nice touch.

2025-11-25 via Tripadvisor
C
Cidermanslough2 Family
10
A Great Location and 5 star Service
Pros:

A fantastic hotel in a great location (only 5 mins walk from the Blue Mosque and less than 10 mins from a tram stop). Large luxurious rooms with great views from the restaurant of the Blue Mosque and the Haghia Sophia. The staff were some of the most helpful you could imagine, from booking excursions and helping with directions to trains etc to resolving the ultimate holiday faux pas of leaving items in the safe at the end of the visit. The team were a credit to the hotel.

2025-10-27 via Tripadvisor
C
CJA393939 Couples Hereford, Herefordshire, England
10
Perfect location for sight seeing
Pros:

A very pleasant room in a great location. Everything is a bit dated, without being tatty, more in a majestic way. We were on the 3rd floor, so didn't get any view from the windows. Breakfast on the 6th floor gave ample opportunity to view the surroundings. I have to say I struggled with breakfast - the "hot" things were luke warm and quite strange, and the cold things seemed to consist of many, many ways to serve cheese. We were only there 3 days, and I ended up with hard boiled eggs and fresh bread (excellent) each morning.
Another point to bear in mind, is how long it takes a taxi to get to the hotel through the narrow streets within the Sultanahamet area.

2025-10-24 via Tripadvisor
L
lesliemB8465YN Family
10
Wonderful, relaxing stay!
Pros:

Wonderful hotel right in the heart of old Istanbul. In walking distance to the Hagia Sophia, Blue Mosque, and the cisterns( a must see).Beautiful rooms, wonderful, kind staff. Breakfast is included-a nice bonus! Very friendly, helpful in all ways-definitely would stay again- highly recommend!

2025-10-24 via Tripadvisor
I
iansW1263TX Family
8
Conveniently located with helpful staff.
Pros:

Situated close to tourist desinations. Rooftop restaurant has amazing panoramic view. Friendly and helpful reception staff.

2025-10-12 via Tripadvisor
Z
Zubair
8
Pros:

Excellent location ! It’s old building with old rooms. Rooms are clean and staff is helpful. Overall it’s a good choice

2025-10-11 via Nuitee
R
Ramzi family_with_children
8
Pros:

Good location with complimentary breakfast. A bit dated property that needs some TLC but the staff make up for it with their friendliness. Affordable

2025-10-11 via Nuitee
B
Bruce partner
10
Pros:

Great hotel, great staff, and right in the middle of historic Istanbul.

2025-10-11 via Nuitee
W
William partner
10
Pros:

Excellent. Just what we wanted - excellent position and lovely staff

2025-10-10 via Nuitee
O
Ovidiu partner
8
Pros:

Kind and very helpful people at reception. Hotel is clean but furniture bit old. Breakfast was very good , fresh bread daily.
Location is very good, 5 mins walk from all attractions.

2025-10-09 via Nuitee
T
Timothy Finian
10
Pros:

We absolutely loved this hotel. All the staff were very friendly and helpful. They made us feel so welcome everyday. The location was perfect and we enjoyed starting our day with a wonderful breakfast buffet and the wonderful view of the Bosporus. We definitely recommend!!!

2025-10-09 via Nuitee
J
jim
6
Pros:

Location is great and staff are helpful and friendly.
All the other facilities and breakfast provided are very basic.

2025-10-09 via Nuitee
M
Michael partner
8
Pros:

Amazing location. 10 min easy walk to Grand Bazzar.extremely friendly and helpful staff.
Better views on higher floors. No canadian tv channels but small issue. Very nice property in the heart of Istanbul. Highly recommend.

2025-10-09 via Nuitee
A
Andres
8
Pros:

Great in general

2025-10-08 via Nuitee
A
Adelaida family
10
Pros:

Walking distance to shopping. Staff were very nice and helpful. Breakfast was excellent. I would definitely come back and stay in this Hotel

2025-10-08 via Nuitee