Dorsett Grand Subang Hotel

Hotels
Dorsett Hotels & Resorts
7.7 (2130 reviews)
Jalan SS12/1 , Subang Jaya , my

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Location
Service
Comfortable Rooms
Cons:
Cleanliness Issues
Surprise Fees
Inconsistent Food Quality

Categories

Cleanliness
7.03
Reported issues with cleanliness, stains, and maintenance.
Service
8.5
Generally positive remarks about helpful staff, though there were some service-related issues.
Location
8.54
Mentioned as a pro in multiple reviews; great for exploring the area.
Room Quality
7.49
Comfortable rooms but noted as dated; some issues with amenities.
Amenities
7.52
Facilities are good but reported to be slightly old and needing improvement.
Value for Money
6.98
Concerns about additional fees and billing discrepancies detracted from value perception.
Food and Beverage
7.53
Breakfast was noted as good but had mixed reviews about variety and quality.
Overall Experience
8
Despite some issues, many guests enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:51

Property Description

Luxurious Accommodations
Indulge in tastefully decorated rooms and suites with modern amenities, ensuring a comfortable stay.

Culinary Delights
Savor a variety of cuisines at the on-site dining options, from international buffet to Cantonese delicacies.

Relaxation and Wellness
Unwind at the fitness center, sauna, and hot tub, or pamper yourself with massages at the Tanjung Wellness Spa.

Book your stay at Dorsett Grand Subang Hotel for a memorable experience and exceptional service.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 3 years old and over stay for MYR 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 2130 reviews
Cleanliness: 7.03
Service: 8.5
Location: 8.54
Room Quality: 7.49
Amenities: 7.52
Value for Money: 6.98
Food and Beverage: 7.53
Overall Experience: 8
H
Hanyan solo_traveller my
6
Belanja untuk barukan perabot
Pros:

Lokasi

Cons:

Perabot lama

2026-07-03 via Nuitee
L
Ling couple my
10
Pros:

酒店方便 靠近市区 去哪都方便
楼下还有小卖部卖吃的

2026-07-01 via Nuitee
N
Natra couple my
8
2026-06-30 via Nuitee
M
Mohammed Said family_with_children om
10
2026-06-29 via Nuitee
K
KEI solo_traveller jp
3
2026-06-29 via Nuitee
S
Subramaniam family_with_children au
9
Pros:

Fantastic. Fulfill for every culture

Cons:

Staff & Services

2026-06-29 via Nuitee
M
Marie solo_traveller my
7
2026-06-28 via Nuitee
N
Noor couple my
8
Just nice
Pros:

Nice environment

Cons:

Parking

2026-06-28 via Nuitee
N
Norazira solo_traveller my
10
Pros:

Everything

Cons:

Nothing

2026-06-19 via Nuitee
V
Vidya Laxmi couple sg
5
It was not a pleasant stay it is not worth the money paid!
Pros:

Staff are polite and helpful.

Cons:

There was a cockroach in our room and we had to change the room!!! The first room allocated was run down! Toilet door locks not working for both the rooms !

2026-06-17 via Nuitee
L
LUCKY FOOD PROCESSING solo_traveller my
7
2026-06-09 via Nuitee
L
Lat Yar solo_traveller sg
8
2026-06-09 via Nuitee
M
Mohd Hashim solo_traveller my
10
Pros:

Nice..

Cons:

Nice..

2026-06-05 via Nuitee
S
Sockanathan solo_traveller au
9
Very satisfying
Pros:

Friendly service. Fantastic breakfast

2026-06-05 via Nuitee
M
Mazen solo_traveller sa
10
2026-06-04 via Nuitee
M
Mazen solo_traveller sa
10
2026-06-04 via Nuitee
T
Thong solo_traveller my
8
Good hotel
Pros:

Swimming poor

Cons:

The breakfast can be improved further. Can add more fescibility in the hotel. The parking shouldn't charge RM5, I remember it was FOC long time ago.

2026-06-01 via Nuitee
F
FRANKY couple my
9
2026-05-28 via Nuitee
M
Mustafa couple qa
6
2026-05-26 via Nuitee
I
issac Lian couple my
5
Cons:

The room was no so clean and the air conditioning is no cooling , the toilet is dirty

2026-05-24 via Nuitee