HOTEL illuster - Urban & Local

Hotels
8.7 (830 reviews)
Zürichstrasse 14 , Uster , ch

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
8.38
Some reviews mentioned cleanliness issues such as a bad smell and the cleanliness level not up to par, affecting the overall sentiment.
Service
8.95
Multiple positive mentions of friendly and helpful staff, contributing to a favorable view of service.
Location
9.09
The location was often noted as perfect, very central, and convenient for access to transport and amenities.
Room Quality
8.64
Most reviews praised the room's comfort and cleanliness, although a few complaints about noise and issues with the bed were noted.
Amenities
8.47
Amenities including the garage and breakfast received positive feedback, though some technical issues were highlighted.
Value for Money
8.53
General consensus that the hotel offers good value, though it is considered a bit pricey for some.
Food and Beverage
8.78
Breakfast mentioned positively with varied options; however, one comment about the quality of a specific item was noted.
Overall Experience
8.75
Overall sentiment is very positive with many guests stating they would return, highlighting a satisfying experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 17:52

Property Description

Central Location and Convenience
HOTEL Illuster - Urban & Local is conveniently located in Uster, only 150 meters from the train station, making it the perfect choice for travelers looking for easy access to transportation and nearby attractions.

Comfortable Rooms with Scenic Views
Each room at the Illuster offers a cozy retreat with modern amenities including a private bathroom, flat-screen TV, and picturesque views of the surrounding mountains. Upgrade to a room with a balcony and minibar for added luxury during your stay.

Complimentary Breakfast and Gym Access
Start your day with a delicious breakfast buffet at the hotel and grab a snack at the on-site bar. Guests also have free entry to a nearby gym, ensuring a well-rounded stay that caters to both relaxation and fitness needs.

Experience the best of Uster at HOTEL Illuster - Urban & Local. Book now for a memorable stay!

Important information:

Guests arriving outside the official check-in time are kindly asked to contact the property in advance in order to arrange the check-in. Contact details can be found in the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZRH

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CHF 9 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 3 years old to 6 years old stay for free when using an available extra bed.
    Children from 7 years old to 17 years old stay for CHF 40 per person per night when using an available extra bed.
    Adults stay for CHF 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 830 reviews
Cleanliness: 8.38
Service: 8.95
Location: 9.09
Room Quality: 8.64
Amenities: 8.47
Value for Money: 8.53
Food and Beverage: 8.78
Overall Experience: 8.75
• solo_traveller • si
10
2026-04-10 • via Nuitee
M
Marcel • solo_traveller • de
9
2026-04-10 • via Nuitee
C
Cedric • solo_traveller • ch
8
Pros:

Emplacement idéal

Cons:

Rien en particulier

2026-04-08 • via Nuitee
R
Richard.75 • couple • ch
10
Super, nous avons passé la nuit là bas après un concert nous y retournons bientôt.
Pros:

Emplacement centralisé et à deux pas de la salle de concert stadthofsaal.
Hôtel avec parking pour 9 chfs dans un centre commercial.
Nombreux commerce et restaurant aux alentours.
Petit déjeuner très bien.

2026-04-07 • via Nuitee
R
Rosa • family_with_children • it
9
Bellissimo
Pros:

Tutto

2026-04-05 • via Nuitee
N
Nicolle • solo_traveller • nl
10
2026-03-30 • via Nuitee
G
Gabriele Mario • couple • it
8
Ottima struttura
Pros:

Camera spaziosa e molto pulita, parcheggio coperto e check-in rapido

Cons:

Colazione concentrata quasi solo sul salato, bagno un po’ piccolo

2026-03-29 • via Nuitee
A
Augsburger • family_with_children • ch
8
Pros:

Simple, propre, efficace, déjeuner top

Cons:

Le matelas un peu trop mou mais difficile de contenter tout le monde;

2026-03-29 • via Nuitee
M
Marco • family_with_children • ch
9
2026-03-29 • via Nuitee
K
Katrin • solo_traveller • ch
9
Für einen Kurztrip mit Kultur-und Kosmetikgenuss in der Stadt aber wunderbar. Riesiges Frühstücksbuffet mit toller Käseg
Pros:

Die Nähe zum Bahnhof und zur Stadtbibliothek Uster.

Cons:

Die nicht angekündigte Grossbaustelle im Hintergrund des Zimmers.

2026-03-29 • via Nuitee
S
Suat • family_with_children • ch
9
2026-03-28 • via Nuitee
T
Thomas • solo_traveller • ch
9
2026-03-27 • via Nuitee
P
Poli • family_with_children • ch
10
Pros:

La posizione centrale e tutto il sistena organizzativo dell'hotel. Perfetto

Cons:

Nulla

2026-03-26 • via Nuitee
T
Thomas77 • solo_traveller • ch
10
Tolles Stadthotel in Unster, nahe Flughafen. Schöne Zimmer und Top Betten mit leckerem Frühstück
Pros:

Das Superior Zimmer war im obersten Stock! Eine herrliche Aussicht! Das Zimmer war ruhig, konnte das Fenster über Nacht und am morgen offen lassen. Das Bett war sehr bequem, auch die Kissen Top!!
Die Regenbogendusche ist schön gemacht, so macht duschen richtig spass. Das Auto kann man bequem in der Tiefgarage zu einem moderaten Betrag parken! Das Frühstücksbuffet war sehr reichhaltig, sogar Lachs war dabei. Das Personal war wirklich zuvorkommend und hilfsbereit.

Cons:

Nichts

2026-03-24 • via Nuitee
K
kunkun • solo_traveller • cn
10
2026-03-23 • via Nuitee
M
markus • solo_traveller • ch
8
angenehmer standard aufenthalt
Pros:

einfacher und schneller checkin
sauberes, gut ausgestattetes, ruhiges zimmer
leckeres standard frühstück
checkout schnell und unkompliziert

Cons:

eher unpersönlich
automatenkaffee, obwohls eine schöne kolbenmaschine an der bar hat
nichts aussergewöhnliches, das den aufenthalt speziell machen würde

2026-03-22 • via Nuitee
F
FW • family_with_children • ch
8
Pros:

Grande chambre confortable et petit déjeuner au top.

Cons:

Rien

2026-03-20 • via Nuitee
S
Suzuka • solo_traveller • jp
10
2026-03-17 • via Nuitee
B
Bernhard • family_with_children • de
8
2026-03-16 • via Nuitee
B
Bryan • solo_traveller • ch
9
2026-03-16 • via Nuitee