Facilities

Arcade/game room
Free WiFi
Terrace
Garden
Luggage storage
Sauna
Heated pool
Picnic area
Steam room
ATM/banking
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Noise from renovations

Categories

Cleanliness
7.84
Multiple reviews mention issues with cleanliness, especially in bathrooms and kitchens.
Service
9.31
The staff is frequently described as lovely and helpful.
Location
9.05
Frequently praised for being convenient for exploring surrounding areas.
Room Quality
8.3
Room quality varies; some units noted as outdated while others were well-appointed.
Amenities
7.83
Several amenities were closed or not available during the stay.
Value for Money
9.29
Overall value is considered good, especially for families.
Food and Beverage
8.34
Food options were limited during renovations and not mentioned positively.
Overall Experience
8.81
Guests had an overall positive experience despite some operational issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 10:07

Property Description

Experience the ultimate getaway at Ivory Palms Resort, where relaxation meets adventure in the heart of Sunshine Coast.

Recreational Oasis
Unwind in one of our 3 dazzling outdoor swimming pools or rejuvenate in the 2 hot tubs. For the active guest, our outdoor tennis courts offer the perfect spot to engage in friendly competition.

Culinary Delights
Savor delectable meals at PK's Café & Bar, where you can enjoy a casual ambiance with a wide selection of drinks and flavors. Alternatively, grab a bite at our convenient coffee shop, perfect for a quick snack or refreshing beverage.

Comfort & Convenience
With 130 well-appointed guest rooms featuring private balconies, microwaves, and DVD players, you’ll find the comforts of home while enjoying complimentary Wi-Fi and cable entertainment.

Book your unforgettable stay at Ivory Palms Resort today!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The property is professionally cleaned.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MCY

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

  • Health & Safety

    Property uses a professional cleaning service

See all policies

Location

Guest Reviews

8.6
Based on 131 reviews
Cleanliness: 7.84
Service: 9.31
Location: 9.05
Room Quality: 8.3
Amenities: 7.83
Value for Money: 9.29
Food and Beverage: 8.34
Overall Experience: 8.81
P
Paul • family_with_children • au
4
2026-05-13 • via Nuitee
K
Kerry • couple • au
3
2026-05-12 • via Nuitee
A
Amanda • extended_group • au
9
2026-05-12 • via Nuitee
K
Kathleen • couple • nz
7
Positive
Pros:

Staff cheerful and helpful

Cons:

Basic facilities clean but time needs to be allocated for a really good clean behind and under things.

2026-05-09 • via Nuitee
S
Sue • extended_group • au
7
Pros:

Bus service outside front of property was excellent.

Cons:

Food at the restaurant was very average. Other patrons quite noise especially close to jumping pillows. No nearby general store for basics.

2026-05-04 • via Nuitee
I
Ignacio • solo_traveller • cl
10
2026-05-04 • via Nuitee
S
Steve • solo_traveller • au
7
It was ok for the application
Pros:

Location
Covered carport
Large living area

Cons:

Bedroom door 2 would not stay closed unless you put a shoe against it
Not a huge fan of upstairs bedrooms at my age

2026-05-03 • via Nuitee
S
Sharon • couple • au
10
Was great value and lovely space
Pros:

Plenty of room and activities

Cons:

Nothing

2026-05-03 • via Nuitee
C
Christal • family_with_children • au
8
2026-05-02 • via Nuitee
S
Shirley • couple • au
6
Pros:

Position

Cons:

Wall clock needs replacing in kitchen.

2026-05-01 • via Nuitee
P
Portilla • couple • au
9
Pros:

Love all the facilities; the location and the playground area were a plus. The receptionist was above and beyond with his customer service. We would love to come back and stay for more days.

Cons:

the bathroom was not as clean as expected.

2026-04-22 • via Nuitee
E
Esteban • couple • au
6
Pros:

Good location and washing machines

Cons:

The apartment was a bit dirty and there is not service at all, we have the same towel for over a week

2026-04-20 • via Nuitee
P
Pauline • extended_group • au
8
2026-04-20 • via Nuitee
T
Tegan • couple • au
4
Meh
Pros:

Pretty environment and nice reception staff

Cons:

Bed was broken, had to pull mattress on the floor to sleep. Floors had a yucky sticky residue on them from the cleaning product used

2026-04-19 • via Nuitee
B
Barb • solo_traveller • au
8
2026-04-19 • via Nuitee
J
Jean • solo_traveller • nz
8
Pros:

Ivory Palms is a great place to stay with children. It felt safe for children and those in my family loved the pool and the bouncy pad. The townhouse was comfortable and the environment quiet and peaceful overnight.

2026-04-19 • via Nuitee
J
Jana • family_with_children • au
8
2026-04-17 • via Nuitee
G
Goran • solo_traveller • us
8
2026-04-17 • via Nuitee
C
Carolyn • family_with_children • au
5
Nice resort, property old/ grimey
Pros:

Pool lovely

Cons:

Everything had a layer of grime on it. Beds/ pillows not comfortable, had been painted but all the furniture looked old, tired, rusty in places, grimey and kitchen pots were not properly cleaned. Too much money for this, was expecting better

2026-04-10 • via Nuitee
S
Shane • solo_traveller • au
9
really great 17 night stay the whole resort staff and room was fantastic . Just the BED
Pros:

The Whole resort was excellent

Cons:

The room was great, but the BED was outdated and very uncom

2026-04-10 • via Nuitee