Hotel Biltmore

Hotels
8.9 (934 reviews)
15 Calle 0-31 Zona 10 , Guatemala , gt

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean facilities
Excellent service
Great location
Comfortable rooms
Cons:
High breakfast prices
Limited amenities
Small gym

Categories

Cleanliness
9
Most reviews indicate cleanliness and good maintenance of the hotel.
Service
9.5
Excellent service highlighted in multiple reviews, with friendly and accommodating staff.
Location
9.3
The location is frequently praised for its convenience and proximity to restaurants and attractions.
Room Quality
8.8
Rooms are generally well-rated, but some concerns about functionality are noted.
Amenities
8.3
Some mentions of lacking a mini refrigerator and minor fitness facility complaints.
Value for Money
8.8
Good value indicated, yet some wish for breakfast inclusions.
Food and Beverage
8.3
Positive sentiments about breakfast, but some found it expensive compared to outside options.
Overall Experience
9.2
General satisfaction expressed throughout the reviews, contributing to a good overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:23

Property Description

Convenient Location
Located just an 8-minute drive from La Aurora Airport, Hotel Biltmore offers easy access to Guatemala City's key attractions and the vibrant Zona Viva district.

Comfortable Accommodations
The spacious, air-conditioned rooms with cable TV, work desk, safe, and private bathroom provide a comfortable stay. The classic-style décor adds a touch of elegance to your experience.

Convenient Amenities
Enjoy complimentary amenities such as a daily breakfast, free local calls, and a bottle of water. Take advantage of 24-hour room service, on-site convenience store, and the proximity to various dining and entertainment options.

Book your stay at Hotel Biltmore for a seamless blend of convenience and comfort during your visit to Guatemala City.

Important information:

Access to pool and spa in adjoining area is available for an additional cost.
The charge will be made with the hotel's exchange rate, which may vary according to what is presented in Booking.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: GUA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 934 reviews
Cleanliness: 9
Service: 9.5
Location: 9.3
Room Quality: 8.8
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 9.2
K
Kathy • couple • us
9
It was easy
Pros:

The bed was comfy

Cons:

I could hear people through the vent in the bathroom

2026-06-05 • via Nuitee
D
diana • solo_traveller • co
10
2026-05-30 • via Nuitee
P
Patricio Melo • extended_group • co
8
Buena ubicacion
Pros:

La ubicación muy buena y el tamaño de las habitaciones también. Es muy bueno poder acceder a servicios del Westin, así sean pagados

Cons:

el mantenimiento del baño, no el aseo que está bien. La regadera de la ducha requiere se cambiada ya que dispensa poca agua y dispara chorros para cualquier lado

2026-05-27 • via Nuitee
M
Michael • couple • us
10
2026-05-25 • via Nuitee
P
Patricio Melo • extended_group • co
8
Buena relación precio servicio
Pros:

La ubicación es muy buena y el poder utilizar servicios del Westin Camino Rela

Cons:

Tal vez el mantenimineto del baño (no el aseo, que está bien). La ducha requería mantenimiento. El agua salía para todos lados

2026-05-25 • via Nuitee
J
Joaquin • solo_traveller • cr
10
Un bonito hotel cerca de todo
Pros:

La cercanía al aeropuerto y a todos los lugares para comer.
Camas cómodas y personal muy amable

2026-05-25 • via Nuitee
L
LUIS ANGEL • solo_traveller • us
10
Excelente
Cons:

No encontre codigo QR para pedir al restaurante

2026-05-21 • via Nuitee
M
Maria • solo_traveller • us
10
My experience at Hotel Biltmore..
Pros:

Everything was excellent. Highly recomended.

2026-05-21 • via Nuitee
L
Luis Diego • couple • cr
8
Aceptable
Pros:

Ubicación

Cons:

Estado y aseo del Gimnasio.
Trato de meseros en comedor

2026-05-14 • via Nuitee
N
Natalia • solo_traveller • gt
9
Pros:

La cama es super cómoda

Cons:

La regadera tenia fugas

2026-05-12 • via Nuitee
L
Luis Daniel • couple • gt
10
2026-05-11 • via Nuitee
G
Giancarlo • solo_traveller • pe
9
Gran opción de alojamiento.
Pros:

Este hotel se encuentra en una zona estratégica; sus instalaciones son agradables a la vista y las habitaciones amplias, cuentan con lo que se requiere para estar cómodos.

Cons:

El desayuno es muy poco variado; no cuentan con frutas de estación u opciones variadas de platos.

2026-05-10 • via Nuitee
J
Joaquin • solo_traveller • pa
8
2026-05-09 • via Nuitee
S
Sartori • family_with_children • gt
10
Estadia confortável
Pros:

Quartos modernos e confortáveis, camas macias, boa ducha de banho, cortinas black out e silêncio. Café da manhã bom (mas não fantástico como está descrito no site). Há uma mini academia disponível (esteira, bicicleta e pesos apenas).

Cons:

Senti falta de um frigobar. O acesso a piscina é no hotel ao lado e precisa pagar. O ar condicionado jogava vento para cima das camas, por mais que se mudassem as paletas.

2026-05-04 • via Nuitee
J
J • solo_traveller • gt
8
2026-05-04 • via Nuitee
C
Cheryl • couple • us
10
We have stayed at Biltmore many times and will continue to do so any time we are in Guatemala City.
Pros:

Daniel at the front desk was absolutely THE BEST! Bilingual, professional, and the most helpful person imaginable!

2026-05-04 • via Nuitee
R
Richard • solo_traveller • ca
8
2026-05-03 • via Nuitee
M
Monique • couple • nl
8
Fijn hotel voor overnachting voor vroege vlucht.
Pros:

De kamer was heel mooi ruim

2026-05-03 • via Nuitee
I
ilene • solo_traveller • us
8
Convenient to airport, clean, modern hotel with access to amenities
Pros:

The hotel is adjacent to the Westin and I was able to pay a nominal fee to use the Westin pool, hot tub, gymnasium and their outdoor dining. The hotel room was nice and clean.

Cons:

The pillows were a bit bulky for my taste, so I didn't get the best night's sleep.

2026-04-30 • via Nuitee
S
Samayoa • couple • gt
6
Buena ubicación
Pros:

La ubicación y que cuenta con estacionamiento

Cons:

Llegue a la 6 am y despues de 6 horas me fueran a despertar que ya vencía la habitación

2026-04-30 • via Nuitee