Hotel Biltmore

Hotels
8.9 (883 reviews)
15 Calle 0-31 Zona 10 , Guatemala , gt

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Clean facilities
Excellent service
Great location
Comfortable rooms
Cons:
High breakfast prices
Limited amenities
Small gym

Categories

Cleanliness
9
Most reviews indicate cleanliness and good maintenance of the hotel.
Service
9.5
Excellent service highlighted in multiple reviews, with friendly and accommodating staff.
Location
9.3
The location is frequently praised for its convenience and proximity to restaurants and attractions.
Room Quality
8.8
Rooms are generally well-rated, but some concerns about functionality are noted.
Amenities
8.3
Some mentions of lacking a mini refrigerator and minor fitness facility complaints.
Value for Money
8.8
Good value indicated, yet some wish for breakfast inclusions.
Food and Beverage
8.3
Positive sentiments about breakfast, but some found it expensive compared to outside options.
Overall Experience
9.2
General satisfaction expressed throughout the reviews, contributing to a good overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:23

Property Description

Convenient Location
Located just an 8-minute drive from La Aurora Airport, Hotel Biltmore offers easy access to Guatemala City's key attractions and the vibrant Zona Viva district.

Comfortable Accommodations
The spacious, air-conditioned rooms with cable TV, work desk, safe, and private bathroom provide a comfortable stay. The classic-style décor adds a touch of elegance to your experience.

Convenient Amenities
Enjoy complimentary amenities such as a daily breakfast, free local calls, and a bottle of water. Take advantage of 24-hour room service, on-site convenience store, and the proximity to various dining and entertainment options.

Book your stay at Hotel Biltmore for a seamless blend of convenience and comfort during your visit to Guatemala City.

Important information:

Access to pool and spa in adjoining area is available for an additional cost.
The charge will be made with the hotel's exchange rate, which may vary according to what is presented in Booking.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: GUA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 883 reviews
Cleanliness: 9
Service: 9.5
Location: 9.3
Room Quality: 8.8
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 8.3
Overall Experience: 9.2
V
Viruez Yapur • solo_traveller • bo
8
Tranquila
Pros:

Los postres en la noche

Cons:

Nada

2026-02-10 • via Nuitee
O
Oscar • solo_traveller • gt
9
muy bien
Pros:

la habitación

Cons:

disponibilidad de servicio de bar

2026-01-25 • via Nuitee
S
Sharon • couple • de
10
2026-01-23 • via Nuitee
R
Rosa • couple • us
9
2026-01-21 • via Nuitee
G
Gustavo • family_with_children • mx
10
2026-01-20 • via Nuitee
L
Lucas • solo_traveller • co
9
Muy bien
Pros:

cama

Cons:

muy bien en general

2026-01-20 • via Nuitee
O
Omar Alejandro • solo_traveller • cr
9
2026-01-20 • via Nuitee
G
Garcia • solo_traveller • co
7
MNdw
Pros:

Ubicacion

Cons:

Todo me gusto

2026-01-20 • via Nuitee
I
Ines Yadira • solo_traveller • hn
10
Excelente acogedor y el personal excepcional
2026-01-20 • via Nuitee
H
Herbert • solo_traveller • us
6
Overpriced
Pros:

This hotel was clean and the room was comfortable. It’s located conveniently near the airport. There are some restaurants nearby.

Cons:

The shower was either too hot or cold. The breakfast was average. I thought it was overpriced.

2026-01-19 • via Nuitee
A
Allan • extended_group • gt
10
2026-01-19 • via Nuitee
N
NADIA • couple • pe
9
Ideal para descansar, aun que no está muy cerca de transporte público.
Pros:

El hotel tenía todas las comodidades, buena ubicación, es más está asociado con las instalaciones del hotel vecino The Westin, por lo que se podía acceder al hotel desde varias calles. Me gustó la cafetera dolce gusto.

Cons:

No está muy cerca de transporte público o no pude investigar más, pero con uber fue fácil movilizarnos a todos lados.

2026-01-16 • via Nuitee
A
Alba • family_with_children • gt
10
2026-01-15 • via Nuitee
G
Garcia • couple • gt
10
2026-01-12 • via Nuitee
M
Mejicano • couple • gt
8
2026-01-11 • via Nuitee
N
NELSON JOSE • family_with_children • es
8
2026-01-08 • via Nuitee
D
Davide • solo_traveller • it
9
Suggerito. Pulito e ottimo staff
Pros:

Hotel molto pulito. Posizione okay in zona 10.

2026-01-07 • via Nuitee
A
Aracely • extended_group • ec
9
Hospedaje cómodo
Pros:

La limpieza y comodidad de las habitaciones

Cons:

El costo del desayuno como valor adicional es muy elevado

2026-01-06 • via Nuitee
C
caritopg18 • family_with_children • co
10
Pros:

La comodidad de la habitación

2026-01-06 • via Nuitee
F
fernando • extended_group • es
10
2026-01-05 • via Nuitee