Rydges Esplanade Resort Cairns

Hotels
•
Rydges
7.7 (2102 reviews)
209-217 Abbott Street , Cairns , au

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Staff
Breakfast
Spacious Rooms
Cons:
Cleanliness Issues
Service Delays
Room Quality Issues
Value for Money Concerns

Categories

Cleanliness
5.7
Multiple mentions of poor cleanliness, including dirty toilets and unclean pool area.
Service
9.2
Helpful and friendly staff mentioned positively, despite some service issues.
Location
8.7
Location praised for being central and close to attractions.
Room Quality
7.2
Rooms were spacious, but issues like lack of drawers and dirty conditions present.
Amenities
7.7
Amenities generally acceptable, but some not well maintained or lacking.
Value for Money
6.7
Guests felt there were better options for the price, highlighting mixed value.
Food and Beverage
8.2
Complimentary breakfast and happy hour cocktails were enjoyed by guests.
Overall Experience
8.2
Guests expressed mixed feelings, with highlights on some aspects but many disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:54

Property Description

Stunning Views and Luxury Amenities

Unwind in Style: Enjoy breathtaking views of the Coral Sea from your private balcony, with a choice of city, mountain, or ocean vistas.

Ultimate Relaxation: Dive into one of the 3 swimming pools or challenge your partner to a game of tennis on one of the 2 courts. Afterward, rejuvenate in the outdoor heated jacuzzi surrounded by lush tropical gardens.

Culinary Delights: Indulge in award-winning dining at Coral Hedge Brasserie, offering a range of delectable dishes. With 24-hour room service, you can satisfy your cravings anytime during your stay.

Experience luxury and relaxation at Rydges Esplanade Resort Cairns. Book your stay now for an unforgettable tropical getaway.

Important information:

Please note that there is a 1.50% charge when you pay with a credit card.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CNS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for AUD 10 per person per night when using an existing bed.
    People 2 years old and over stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs AUD 20 per day.

Location

Guest Reviews

7.7
Based on 2102 reviews
Cleanliness: 5.7
Service: 9.2
Location: 8.7
Room Quality: 7.2
Amenities: 7.7
Value for Money: 6.7
Food and Beverage: 8.2
Overall Experience: 8.2
M
Mueller • solo_traveller • au
8
Would stay again.
Pros:

Location good. I had breakfast elsewhere.

2026-05-22 • via Nuitee
K
Kate • couple • au
9
2026-05-22 • via Nuitee
J
James • solo_traveller • au
8
2026-05-21 • via Nuitee
M
Margaret • solo_traveller • au
10
2026-05-21 • via Nuitee
M
Mary Kay • solo_traveller • au
9
Very comfortable stay with beautiful view.
Pros:

Beautiful view from my room. Spacious room with good facilities. The shower was excellent. I didn't use the bath but it was very large.

Cons:

It was all good.

2026-05-21 • via Nuitee
M
Margaret • solo_traveller • au
10
Pros:

It was great

Cons:

Nothing

2026-05-21 • via Nuitee
M
Margaret • solo_traveller • au
10
2026-05-21 • via Nuitee
B
Bronwyn • solo_traveller • au
10
I will stay again on my next business trip to Cairns.
Pros:

Great Location, friendly staff and very comfortable. The room service was well priced and top quality. Well done!

Cons:

TV reception and channels could have been better.

2026-05-20 • via Nuitee
M
Miannah • solo_traveller • au
9
Staff great, location great, amenities great, will be staying again
Pros:

Restaurant was lovely, staff were very helpful and accommodating

Cons:

Nothing was great

2026-05-18 • via Nuitee
E
Emma • couple • fr
9
Pros:

Everything was really nice, the room are big and very comfortable. We enjoyed our stay and the view !!

Cons:

We ordered 2 times the waffles for breakfast: the first time they were really nice and the 2 waffles were big, with good amount of bacon. But the second morning, we were a bit disappointed because it was 3 small ones and they were not as good, but with more bacon. It’s not a big problem, but I would recommend to make the same meal to avoid surprises.
And the in-room service costs 5$, which is a bit expensive !
But overall, it was really nice.

2026-05-18 • via Nuitee
S
Sharon • couple • au
10
Our stay was fabulous .The only negative feedback I could give is,the driver that picked us up at airport wasn’t where h
Pros:

Good overall value

Cons:

Nothing

2026-05-18 • via Nuitee
K
Kenny • solo_traveller • au
7
Cons:

Gym facility

2026-05-18 • via Nuitee
A
Alissa • couple • au
7
Great views & beds but things could be improved.
Pros:

Good size ocean view rooms and very a comfy. I booked 2 rooms and they were adjacent which was appreciated.

Cons:

Check in could have been better. One room was ready at around 2.40pm the other however wasn’t until 3.15pm. I think check in is 3pm but I assumed it was 2pm like most places. We purchased parking for $20 as we thought it would be easier access for my elderly in-laws & bags, but the car park doesn’t have direct lift access to the hotel/floors, so free parking in the street was the same distance to walk & plenty of spots were available. We had a staff member enter our room after we were inside, she didn’t realise we were in there already.
The room only had one mug, we arranged another. My in-laws room lost power at 3am when they were up during the night to use the bathroom but had no lights. Staff had to come and fix as the problem was in a fuse box outside the room.
Unfortunately a few issues affected our stay.

2026-05-17 • via Nuitee
B
Blair • couple • au
9
Didn’t want to leave
Pros:

Loved how comfortable it was and how well guests are personally accommodated for at their requests

Cons:

Wish it was cheaper but definitely worth the money

2026-05-16 • via Nuitee
B
Brooke • couple • au
8
2026-05-14 • via Nuitee
N
Neil • solo_traveller • au
9
Cairns
Pros:

Location, staff and facilities

2026-05-13 • via Nuitee
G
Geoffrey • solo_traveller • au
9
Pros:

Position from restaurants was a long walk. Its Position on the Esplanade made good scenery

Cons:

No complaints. Food and service excellent.

2026-05-13 • via Nuitee
S
Susanne • solo_traveller • au
8
Pros:

Everything

2026-05-12 • via Nuitee
B
Byron • couple • au
1
Filthy mouldy and unhealthy.
Pros:

If I could recommend this hotel to anyone, I’d STAY AWAY for your own health and safety. This was one my worst trips to Cairns. The service is “don’t care attitude” from reception. The room smells like mould and is absolutely filthy. I’m going home feeling physically sick as breathing in mouldiness is a health hazard and there lack of duty and care from the staff is appalling.

Cons:

If I could recommend this hotel to anyone, I’d STAY AWAY for your own health and safety. This was one my worst trips to Cairns. The service is “don’t care attitude” from reception. The room smells like mould and is absolutely filthy. I’m going home feeling physically sick as breathing in mouldiness is a health hazard and there lack of duty and care from the staff is appalling.

2026-05-12 • via Nuitee
A
Alysa • extended_group • au
7
Plesant stay, lovely staff, a bit of a walk from the city centre though
Pros:

It was a standard room, but the staff were lovely and very helpful. I woldn't stay here again but only because it was a little too far away from where I needed to be (the Convention Centre). I'm not likely to visit Cairns again in the near future.

Cons:

Nothing, everything was as expected.

2026-05-12 • via Nuitee