Sanctuary Palm Cove

Hotels
9.5 (364 reviews)
6 Cedar Road , Palm Cove , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Beautiful grounds
Friendly staff
Great location
Clean and spacious rooms
Excellent pool facilities
Cons:
Some air conditioning issues
Poor internet connectivity

Categories

Cleanliness
9.39
Multiple reviews highlighted cleanliness positively, indicating that the property is well maintained.
Service
9.86
Staff were described as friendly and helpful, contributing to a pleasant stay.
Location
9.9
The location was frequently praised for its convenience to restaurants and attractions.
Room Quality
9.35
Reviews indicate that the rooms are spacious, comfortable, and well-appointed.
Amenities
9.38
Great amenities including a large pool and well-equipped apartments were noted.
Value for Money
9.34
General satisfaction with the stay indicates good value for the price.
Food and Beverage
8.89
No specific comments on food, but some reviews mentioned nearby dining options.
Overall Experience
9.86
Strong overall satisfaction expressed in multiple reviews, indicating a highly positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:58

Property Description

Luxurious Palm Cove Apartments
Sanctuary Palm Cove offers 23 private and luxurious apartments with meticulous attention to detail, providing a comfortable and upscale stay for guests.

Tropical Oasis with Pool and Spa
Indulge in the tropical oasis of Sanctuary Palm Cove with a 25-metre lap pool, spa, children's pool, and BBQ facilities, all set amidst lush surroundings, perfect for relaxation and enjoyment.

Convenient Proximity to Attractions
Located just 100m from Palm Cove's beach, restaurants, and village center, Sanctuary provides a secluded retreat. Explore nearby wonders like the Great Barrier Reef and World Heritage Rainforest for a truly inspiring experience.

Book your stay at Sanctuary Palm Cove now for a luxurious and rejuvenating tropical getaway.

Important information:

Please note that there is a 3% charge when you pay with an American Express credit card.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 50 per person per stay when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for AUD 120 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.5
Based on 364 reviews
Cleanliness: 9.39
Service: 9.86
Location: 9.9
Room Quality: 9.35
Amenities: 9.38
Value for Money: 9.34
Food and Beverage: 8.89
Overall Experience: 9.86
A
Angela • extended_group • au
10
Amazing, would stay again
Pros:

Loved the location and facilities. Very comfortable and spacious. Gerhard was also fantastic whenever we needed anything and was very happy to answer all our questions.

2026-04-30 • via Nuitee
M
Martin • couple • nz
10
A great stay in delightful surroundings.
Pros:

Spacious, comfortable, well appointed and spotlessly clean apartment. Delightful setting including a large pool. Walking distance to the beach and Palm Cove highlights.

Cons:

Nothing to report.

2026-04-29 • via Nuitee
R
rosie • couple • au
10
Peaceful family stay.
Pros:

Stunning property so well maintained, safe and so peaceful. Loved the pool area and amenities provided, as well as the little touches in the unit like beach toys for kids and kitchen essentials. Gerhardt and Upsana were so welcoming and nothing was too much trouble.

2026-04-28 • via Nuitee
J
Judy • couple • au
9
Great value, well equipped apartments in a beautiful setting within easy walking distance of the beach, shops & rest
Pros:

Just behind the beach front so it was quiet & the apartments where in a lush jungle setting.
The apartment itself was huge & very well equipped. Gerhart, the manager, was welcoming & a good source of local info & recommendations.

Cons:

Nothing - it was all great.

2026-04-28 • via Nuitee
S
Steve • family_with_children • us
10
2026-04-27 • via Nuitee
J
Johnny • couple • au
10
Pleasant, top notch.
Pros:

Exceptional in all regards. Location is superb. Fully immersed in nature. Large apartments. Quality everything. Attention to detail. Excellent, friendly service. Everything was easy. The pool is awesome, large, well kept.

Cons:

Nothing.

2026-04-24 • via Nuitee
J
james • couple • gb
10
Relaxing
Pros:

Spacious apartment with beautiful view over the creek , Lilly pond and trees.
Full equipped kitchen , washer , dryer , bath
En-suite shower

2026-04-19 • via Nuitee
R
Rabinder • family_with_children • au
10
Relaxing home away from home
Pros:

The location and the apartment could not get much better, very looked after, great ability to park next to the lift.
Will look to book again if we are ever up in cairns again.

Cons:

The only thing the kitchen could do with is a knife sharpener, I hate cooking with blunt knives.

2026-04-13 • via Nuitee
J
Jonathan • couple • au
9
Supremely relaxing yet private.
Pros:

The staff were fantastic and unfailingly professional, friendly and thoughtful.
This was, I think, my 4th or 5th stay at the Sanctuary, Palm Cove.
The location is exceptional, central and yet incredibly private.
Special shout out to Gerhard whose reassuring calm presence is a

Cons:

Nothing !

2026-04-12 • via Nuitee
G
Gordon • family_with_children • au
10
Our best stay at Palm cove
Pros:

Amazing location, huge space, heaps of items that made the stay perfect!

Cons:

Nothing

2026-04-07 • via Nuitee
K
Kristina • family_with_children • au
8
We had the most fantastic time staying at sanctuary Palm cove!
Pros:

Perfect location, family friendly and great pool/bbq facilities

Cons:

The couch in the lounge was an outdoor couch so not very comfortable and the beds need new mattresses as they sink in and are not comfortable or very supportive

2026-04-06 • via Nuitee
H
Holger • couple • de
10
Traumhafte Wohnung mit Dschungel-Ambiente
Pros:

Die tolle Lage in einem tropischen Garten in einer abgeschlossenen Wohnanlage. Nachts schreien die Curlews, und auch tagsüber war viel Wildlife unterwegs (Wallabies, Kookaburras, Kakadus). Man hatte das Gefühl, mitten im Regenwald zu wohnen.
Die Fenster sind komplett mit Insektenschutz ausgestattet. Wir waren aber auch tagsüber extrem positiv überrascht, dass wir trotz des Seerosentümpls direkt neben dem Pool nicht einmal von Mücken gestochen wurden.
Direkt um die Ecke liegt der wunderschöne Palmenstrand von Palm Cove mit vielen guten Restaurants.
Die Wohnung war riesig und die Küche mit allem ausgestattet, was man sich nur wünschen kann. Wir hatten an den 3 Tagen unseres Aufenthalts den großen, sauberen Pool ganz für uns alleine.
Die Vermieter sind überaus freundlich.

Cons:

Nichts

2026-03-05 • via Nuitee
A
Anela • couple • at
10
Perfekte Unterkunft in einem sehr netten Strandort
Pros:

Sehr schöne und saubere Unterkunft in guter Lage in Palm Cove. Der Ort ist einer der besten für einen Aufenthalt um Cairns - ruhig, schöne Strandpromenade und viele Cafes und Restaurants mit Meerblick.
Wir fühlten uns in der Unterkunft sehr sicher, hatten einen Parkplatz in der Garage, und die Rezeption war tagsüber immer verfügbar. Generell wurden alle unsere Fragen und Anliegen rasch beantwortet. Wir können die Unterkunft wirklich jedem empfehlen.

2026-02-27 • via Nuitee
C
Courtney • family_with_children • au
10
Stunning apartment 1minute walk to the beach
Pros:

Beautiful big pool and bbq area

2026-01-30 • via Nuitee
N
Nicole • family_with_children • au
9
2026-01-26 • via Nuitee
S
Stephenie • couple • au
10
Amazing
Pros:

Have stayed there twice with my sons and then stayed again with just my husband and I.
Loved it both times. Will be going back again.

2026-01-21 • via Nuitee
J
Joanne • extended_group • au
10
2026-01-19 • via Nuitee
S
Sarah • family_with_children • au
10
Fantastic stay at this beautiful property, loved our apartment and the pool was a highlight!
Pros:

We loved the location of the property, it truly felt like it was it's own little santuary, nestled amongst beautiful vegetation. The apartment was lovely, very well equiped kitchen and TV's were great (could easily cast from phone/ipad). We loved the pool, very clean and temperature was pleasent for swimming in June/July.

2026-01-19 • via Nuitee
G
Grischa • extended_group • ch
10
2026-01-12 • via Nuitee
B
Benjamin • extended_group • gb
8
2026-01-10 • via Nuitee