Sanctuary Palm Cove

Hotels
9.5 (406 reviews)
6 Cedar Road , Palm Cove , au

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Beautiful grounds
Friendly staff
Great location
Clean and spacious rooms
Excellent pool facilities
Cons:
Some air conditioning issues
Poor internet connectivity

Categories

Cleanliness
9.39
Multiple reviews highlighted cleanliness positively, indicating that the property is well maintained.
Service
9.86
Staff were described as friendly and helpful, contributing to a pleasant stay.
Location
9.9
The location was frequently praised for its convenience to restaurants and attractions.
Room Quality
9.35
Reviews indicate that the rooms are spacious, comfortable, and well-appointed.
Amenities
9.38
Great amenities including a large pool and well-equipped apartments were noted.
Value for Money
9.34
General satisfaction with the stay indicates good value for the price.
Food and Beverage
8.89
No specific comments on food, but some reviews mentioned nearby dining options.
Overall Experience
9.86
Strong overall satisfaction expressed in multiple reviews, indicating a highly positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:58

Property Description

Luxurious Palm Cove Apartments
Sanctuary Palm Cove offers 23 private and luxurious apartments with meticulous attention to detail, providing a comfortable and upscale stay for guests.

Tropical Oasis with Pool and Spa
Indulge in the tropical oasis of Sanctuary Palm Cove with a 25-metre lap pool, spa, children's pool, and BBQ facilities, all set amidst lush surroundings, perfect for relaxation and enjoyment.

Convenient Proximity to Attractions
Located just 100m from Palm Cove's beach, restaurants, and village center, Sanctuary provides a secluded retreat. Explore nearby wonders like the Great Barrier Reef and World Heritage Rainforest for a truly inspiring experience.

Book your stay at Sanctuary Palm Cove now for a luxurious and rejuvenating tropical getaway.

Important information:

Please note that there is a 3% charge when you pay with an American Express credit card.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 50 per person per stay when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for AUD 120 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.5
Based on 406 reviews
Cleanliness: 9.39
Service: 9.86
Location: 9.9
Room Quality: 9.35
Amenities: 9.38
Value for Money: 9.34
Food and Beverage: 8.89
Overall Experience: 9.86
M
martina • couple • nz
10
The sanctuary in palm cove exceeded our expectations, its luxurious comfortable and embraces its environment. A must sta
Pros:

Spacious accommodation, fabulous surroundings and great pool bbq area

Cons:

Nothing

2026-07-03 • via Nuitee
J
Jorge • family_with_children • au
10
2026-07-01 • via Nuitee
C
Carolina • couple • au
10
Relaxing oasis in Palm Cove
Pros:

This hotel is ideally located at the northern end of town, just steps from the main road, beach, restaurants and cafés. The apartment is clean, spacious and well equipped, set in a quiet, secluded area that feels peaceful and relaxing. The staff were exceptionally friendly and helpful throughout our stay. We’ll definitely be back!

Cons:

Nothing, everything was great!

2026-07-01 • via Nuitee
K
Kylie • family_with_children • au
9
Excellent. Will definitely stay again
Pros:

Everything! Location, peaceful, beautiful apartment ,

Cons:

The shower had a little mould in the corner, but I assume a quick clean will be fine

2026-06-27 • via Nuitee
R
Robert • couple • au
10
2026-06-26 • via Nuitee
B
Brett & Jane • solo_traveller • au
9
Pros:

Huge, well presented and equipped apartment in quiet, lush surrounds... a wonderful 'Sanctuary' as the name.suggests. Managers were exceptionally helpful and friendly and clearly take great pride in how they maintain and present the property.

Cons:

The apartment, although clean and well presented and furnished, was a little dated and starting to show its age.

2026-06-25 • via Nuitee
C
Courtney Grace • family_with_children • au
8
The apartment was a great size and very comfortable, in walking distance to everything in Palm Cove.
Pros:

The location, privacy and size of the apartment was great. The kids loved the big pool too and the gardens and small lagoon were gorgeous.

2026-06-22 • via Nuitee
D
David • family_with_children • au
9
Best location In Palm Cove
Pros:

Loved the location - quiet, secluded, set in lovely gardens with an ornamental lake, with views from the balcony out to the trees and lake, all within minutes walk to the main beach and esplanade. Our apartments (3 bed & 1 bed) were clean, spacious and well designed with good facilities. The hosts were super friendly and helpful - we all would have liked to stay longer and will do our best to return

2026-06-22 • via Nuitee
B
Bev • solo_traveller • au
10
Outstanding
Pros:

This property is outstanding and the staff are very friendly, helpful and accommodating.

Cons:

I could not fault anything.

2026-06-19 • via Nuitee
S
Sophia • solo_traveller • nz
10
2026-06-19 • via Nuitee
A
Andrew • extended_group • au
9
• Palm Cove is a perfect location just north of Cairns to explore all of the surrounding areas
Pros:

• We were very pleased with our choice and loved it
• The apartment was just right for our group, nice and spacious, comfortable, well equipped
• The grounds were beautiful, nice swimming pool
• Well located, minutes from the beach and all of the cafes, bars and restaurants.
• Loved Palm Cove. We will be back

Cons:

• The furniture was a little dated.
• One dining chair needed repair.

2026-06-17 • via Nuitee
E
Emma • family_with_children • gb
9
Spacious and well equipped apartment with lovely staff in a fantastic location
Pros:

Fantastic location right next to the beach but slightly set back. Apartment was huge and well equipped. Staff couldn’t have been more helpful and accommodating.

2026-06-16 • via Nuitee
T
Tanya • extended_group • au
9
Pros:

Beautiful large apartment overlooking the rainforest from the large deck. Modern comfortable furniture and everything provided.

2026-06-16 • via Nuitee
B
Barbara • couple • au
10
Perfect
Pros:

Spacious. Comfortable. Staff helpful.

Cons:

Nothing. All good

2026-06-14 • via Nuitee
Z
Zheng • family_with_children • sg
9
Good location . 2 mins to the beach.
Pros:

Location is great. 2 mins to the beach . Close to restaurants

Cons:

Beds are too soft

2026-06-10 • via Nuitee
J
Janine • solo_traveller • au
10
Pros:

Fabulous Apartment, and great amenities. Great location and very private

2026-06-10 • via Nuitee
R
Roman • solo_traveller • il
10
2026-06-08 • via Nuitee
F
Fiachra • solo_traveller • au
9
Pros:

Nearly everything

Cons:

The starchy sheets! They are so crispy that the noise woke us up - several times.

2026-06-07 • via Nuitee
K
Karen • solo_traveller • au
10
Looking for a well kept property & great hosts … this is it 🥰
Pros:

Delightful hosts, beautiful gated setting with lovely spacious surrounds. My apartment was large with quality appliances and furnished very well. I had a fabulous wrap around balcony overlooking the lily pond. Peaceful & quiet & within metres of the Esplanade and beach. The pool area was well equipped although the water temperature a little cold. Little afternoon sun over the pool however the beach was wonderful.

Cons:

Absolutely nothing. A fabulous stay.

2026-06-05 • via Nuitee
C
Cathy • solo_traveller • nz
9
2026-06-04 • via Nuitee