Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent service
Fantastic location
Great food and beverage options
Cons:
Small elevators

Categories

Cleanliness
9.23
The reviews highlight a very clean and well-appointed hotel.
Service
9.7
Excellent service with staff being very friendly and helpful throughout our stay.
Location
9.74
The hotel is centrally located, making it easy to explore nearby attractions.
Room Quality
9.19
Rooms are spacious, comfortable, and well-equipped.
Amenities
8.72
Good amenities including a rooftop bar and restaurant, though little specific mention in reviews.
Value for Money
9.18
Although on the higher end, many guests felt the experience justified the price.
Food and Beverage
9.73
Breakfast and dinner options praised, with special mention of presentation and quality.
Overall Experience
9.7
Guests generally found their stay to be a memorable experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:37

Property Description

Luxurious Boutique Hotel in Lisbon's Historic Districts

Historical Charm: Housed in an 18th-century building, our hotel offers 87 stylish guestrooms, including exclusive suites with stunning views of the Tagus River or the vibrant Chiado and Bairro Alto districts.

Culinary Delights: Indulge in a gastronomic experience at our river-view restaurant, led by an award-winning Chef, promising a memorable dining experience overlooking Lisbon's Old Town.

Versatile Event Spaces: With 4 meeting rooms boasting natural light and a private entrance, we cater to your business needs, ensuring successful and seamless events.

Experience Lisbon's charm and elegance with us. Book your stay now for an unforgettable getaway!

Important information:

Please note that in case of an early departure the total amount of the original reservation will be charged.

Please note that Bairro Alto Hotel can pre-authorize your credit card before the check-in, if the pre-authorization fails, the booking may be canceled.

Please note that for reservations of 4 or more rooms, different prepayment and cancellation policies will be applied. The hotel will contact guests with further details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is needed) and costs EUR 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for € 135 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 427 reviews
Cleanliness: 9.23
Service: 9.7
Location: 9.74
Room Quality: 9.19
Amenities: 8.72
Value for Money: 9.18
Food and Beverage: 9.73
Overall Experience: 9.7
J
Jonathan • solo_traveller • gb
10
Is the best hotel I’ve ever stayed in. Everything is perfect. The attention to detail is astounding.
Pros:

Is the best hotel I’ve ever stayed in. Everything is perfect. The attention to detail is astounding.

Cons:

Nothing

2026-03-10 • via Nuitee
J
Jonathan • couple • gb
10
Is the best hotel I’ve ever stayed in. Everything is perfect. The attention to detail is astounding.
Pros:

Is the best hotel I’ve ever stayed in. Everything is perfect. The attention to detail is astounding.

Cons:

Nothing

2026-03-10 • via Nuitee
G
Glenn • couple • nl
9
2026-03-08 • via Nuitee
I
Isabella • couple • br
9
Pros:

Funcionários muito gentis e atenciosos, café da manhã fantástico, quarto confortável e bem decorado

Cons:

Falta tomada perto da cama, tinha apenas uma tomada de um dos lados da cama

2026-03-07 • via Nuitee
J
Joe • couple • gb
9
2026-03-01 • via Nuitee
R
RoniS891 • Family
10
No regrets staying here!
Pros:

Room and bathroom, very spacious and nice. Miguel at the front desk was exceptionally helpful with recommendations. The breakfast items were delicious. It was the only hotel we stayed that did not have a buffet. We were anxious to see how that would work. We were not disappointed. There is a beautiful outside roof top area to eat with fabulous views. It was too chilly for us but they did have overhead heaters and lap blankets. Location was good. We were able to walk to many sites but be prepared to walk the hills! We loved Lisbon and wouldn’t hesitate to stay at this hotel again.

2026-02-28 • via Tripadvisor
J
John • couple • gb
10
Fabulous stylish hotel with staff to match
Pros:

In addition to the excellent location the hotel was stylish and elegant, but warm and comfortable too. All of the staff were extremely professional, welcoming and helpful.

Cons:

Nothing to report

2026-02-26 • via Nuitee
W
W6486LRstepheng • Couples
10
This is the one you need to book.
Pros:

recently had the pleasure of staying at one of the finest hotels in Lisbon, and it truly exceeded every expectation. The location is unbeatable — right in the city center and within walking distance to everything you could possibly need. Whether you’re exploring historic streets, shopping, or dining, everything is just steps away. From the moment you walk in, you’re welcomed by the hotel’s warm and elegant décor. The ambiance feels luxurious yet inviting, making it easy to relax immediately. The rooms are impressively spacious, beautifully designed, and extremely comfortable. They even have post stamps in the room for you to send a postcard to your friends/family. What truly sets this hotel apart is the exceptional service. Every single staff member — from the doorman to the reception team to the restaurant staff — delivers outstanding hospitality. They go above and beyond, even remembering your name and addressing you by your last name, which adds such a personal and thoughtful touch. If you stay here, booking the spa is an absolute must. The facial treatments using Susanne Kaufmann products are incredible. I strongly recommend therapists Sarah and Jessica — both are highly skilled and provide a truly rejuvenating experience. Don’t miss the rooftop bar for stunning views and a fantastic atmosphere. Also, make sure to dine at BAHR restaurant — the food is absolutely delicious and beautifully presented. With its top-notch service, prime location, and overall excellence, this is hands down the best hotel in Lisbon. Don’t bother looking at any other hotels — this is the one.

2026-02-25 • via Tripadvisor
L
Lois • couple • gb
10
Fabulous
Pros:

Staff were amazing. Quality of food, rooms everything.

2026-02-25 • via Nuitee
L
Laura • solo_traveller • il
10
Lovely high class hotel. Recommend
Pros:

Lovely hotel with attention to details like welcome drink and warm towels when I arrived. Very attentive nice staff in all parts of the hotel.
The breakfast can be ordered al el cart (not sure how to spell) but basically you choose as many breakfast items as you want from a menu. Not a buffet like most hotels. It was exceptional.
The breakfast restaurant is also a restaurant later through the day. Very tasty. Not cheep but neither are most 5 star hotel restaurants.

I had a lovely relaxing massage where they poured me hot tea and had nuts after it was done.

The location is central and close to main landmarks. About 10 min walk from the main square (commercial
Square)

Highly recommend a stay here.

Cons:

The electronics in the room
Are overly complicated. Many many light switches and levers I couldn’t figure out.
There is an “electronic key” which is hard to use and defeats the purpose of a key.. you have to push for a few seconds before the door opens or turn the key over. It’s dumb.
There are different elevators to different parts of the hotel. Like only one goes to the spa and another to the restaurant. It’s a bit confusing at first.
Also the temperature in my room
Was too cold a lot of the time and I had a hard time balancing it out..
I ordered a room with a balcony but it’s actually more like a window with a bar.. it doesn’t extend outward of the building. It’s fine, just not exactly a balcony..

2026-02-25 • via Nuitee
M
Marc • solo_traveller • za
8
2026-02-24 • via Nuitee
O
OLIVIER • couple • fr
10
2026-02-08 • via Nuitee
B
Beatrice • solo_traveller • us
4
It’s an expensive hotel for what it is and the euros just don’t know anything about service… nothing ever changes
Pros:

The breakfast / restaurant with a view

Cons:

My room had constant electrical problems, with the AC, not working with the lights not working with the outlets not working…

2026-01-31 • via Nuitee
R
Ross • solo_traveller • us
10
Pros:

Great location. Very nice room and breakfast. Nice staff.

2026-01-31 • via Nuitee
Özge • family_with_children • tr
7
Pros:

We have stayed in two rooms, conntected to each other for a week. The overall design elements of the hotel, the location of the hotel, the staff and cleanliness was perfect.

Cons:

The standard rooms that we have booked were very small. Our rooms were facing a big wall and nothing else. I realised you have to book suites facing the front of the hotel. The gym was really small and not useful. The biggest problem we had is that the famous Bahr Restaurant was closed for the whole week for renovation so we didn't have the chance to eat at the hotel or spend time at the hotel. Not a proper lobby or lobby bar space that you can spend time at.

2026-01-26 • via Nuitee
C
Catherine • extended_group • us
9
Pros:

Excellent service; good quality food

2026-01-20 • via Nuitee
P
Paul • solo_traveller • us
10
5 star experience across the board
Pros:

Location was central to everything, rooms were beautiful and well equipped and staff was amazing

2026-01-19 • via Nuitee
C
Carly • couple • us
10
Pros:

The included breakfast was amazing, the staff were kind and helpful and our room was clean and comfortable. We would definitely stay here again.

2026-01-19 • via Nuitee
R
Rupert • couple • gb
10
Fabulous. Would stay there every time we are in Lisbon. Divine and luxurious.
Pros:

Exceptional from start to finish. Absolutely loved it and couldn’t fault it. So grateful to everyone there!

2026-01-19 • via Nuitee
M
maysoon • solo_traveller • ae
10
2026-01-19 • via Nuitee