Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Comfortable location
Friendly staff
Good breakfast
Cons:
Some rooms too small
Noise issues reported

Categories

Cleanliness
7.69
Exceptional cleanliness noted by guests.
Service
8.66
Professional and friendly staff mentioned across multiple reviews.
Location
8.2
Great central location highlighted in many reviews.
Room Quality
7.15
Rooms noted as small but comfortable; some mention a need for updates.
Amenities
7.18
Standard amenities provided; some guests noted noise issues.
Value for Money
7.64
Good value for the price according to several reviews.
Food and Beverage
8.19
Breakfast quality and variety positively reviewed.
Overall Experience
7.66
Overall pleasant experiences despite minor issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:40

Property Description

Historic Elegance
Hotel Joli, a gem from the 19th century, boasts original frescoes and antique art, offering a unique stay in Palermo.

Prime Location
Nestled in the heart of the city, the hotel's terrace provides stunning views of the gardens and piazza, allowing guests to immerse themselves in the vibrant atmosphere.

Modern Comfort
Indulge in a delightful breakfast spread, unwind in rooms adorned with luxurious fabrics, and enjoy complimentary Wi-Fi, as the hotel seamlessly blends historic charm with contemporary conveniences.

Experience the allure of Hotel Joli in Palermo - book your stay now for an unforgettable getaway!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PMO

Location

Guest Reviews

7.8
Based on 2273 reviews
Cleanliness: 7.69
Service: 8.66
Location: 8.2
Room Quality: 7.15
Amenities: 7.18
Value for Money: 7.64
Food and Beverage: 8.19
Overall Experience: 7.66
D
Danilo • couple • it
9
2026-10-29 • via Nuitee
C
Coppin • family_with_children • fr
9
Pros:

L'emplacement central
Chambre sympa
Style original

Cons:

Ascenseur pour 1 seule personne

2026-10-28 • via Nuitee
W
Werner • family_with_children • at
9
2026-10-28 • via Nuitee
M
Marilyn • couple • us
7
Our overall stay was really nice and comfortable. Location was excellent
Pros:

They had a person at the reception all the time. I loved that. Not every hotel did. The breakfast was good, and the room was clean. The shower was very small though. I also wished you had more places to put our stuff in the bathroom.

Cons:

The shower was small and we needed more places to put our stuff in the bathroom.

2026-10-28 • via Nuitee
S
Samanta • family_with_children • br
10
Pros:

Excelente atendimento de todos os funcionários.

Cons:

Nada.

2026-10-27 • via Nuitee
D
Daniel • couple • us
8
Good for being centrally located and cost reasonable for stay!
Pros:

Old retro building with lots of interesting artwork throughout. The receptionist was welcoming, the rooms were adequate and location was great very close to all the historical sites and markets.

Cons:

I think the furnishings in the rooms could be updated, old and well used!

2026-10-26 • via Nuitee
A
Andyasi • family_with_children • it
4
Poteva andare meglio
Pros:

La posizione centrale.

Cons:

I prodotti da forno della colazione erano freddi, i pancake appena usciti dal frigorifero, i salumi erano esposti ammassati e senza protezione, poca possibilità di scelta e buffet piccolo e caotico. In camera erano presenti moscerini che uscivano dallo scarico del lavandino, con sifone di scarico posizionato in maniera errata e dal quale risaliva esalazione del sistema fognario. Le pareti del bagno presentavano evidenti segni di muffa. I problemi della camera sono stati segnalati la mattina successiva al check-in ma non è stato preso alcun provvedimento.

2026-10-26 • via Nuitee
C
Chen • family_with_children • nl
4
Pros:

Close to the city center.

Cons:

The hotel facilities are very outdated.

We booked and paid extra for a family room, but it was located on the ground floor, right next to a busy square. The noise from outside was extremely disturbing, making it almost impossible to rest, especially when travelling with a young child.

When we complained, the receptionist told us that noise at 10 PM was normal. I found this response very disappointing and unreasonable. A hotel is supposed to be a place where guests can rest and sleep comfortably. Expecting a reasonable level of quiet at 10 PM is not an unreasonable request.

Although the hotel eventually agreed to move us, we were given a standard double room instead of the family room we had paid for. In other words, we paid more for a family room but ended up staying in a cheaper room category, without any compensation for the difference.

I understand that the hotel cannot control the activities in the square, but proper soundproofing and fair treatment of guests should be basic expectations. Moving guests to a lower room category without refunding the price difference is not a satisfactory solution.

Overall, this was a very disappointing experience. I would not recommend this hotel, particularly to families with children.

2026-10-26 • via Nuitee
L
Louis Lef • family_with_children • fr
8
2026-10-26 • via Nuitee
L
Laura • family_with_children • it
8
Pros:

Disponibilità e cortesia del personale
Pulizia della camera

Cons:

Il bagno è da ristrutturare, doccia vecchia e con la tendina....rubinetti arrugginiti l!

2026-10-26 • via Nuitee
A
Aleksandra • couple • pl
10
Kameralny, przyjemny hotel w dogodnej lokalizacji w Palermo
Pros:

Przemiła obsługa, czyściutko, bardzo dogodna lokalizacja, pyszne śniadanie, możliwość pozostawienia bagażu po wymeldowaniu.

2026-10-25 • via Nuitee
M
Michel • couple • be
10
Le séjour était agréable et bon enfant
Pros:

La gentillesse et la serviabilité du personnel

Cons:

La salle de bain mérite rénovation !

2026-10-25 • via Nuitee
J
Joan Fi • couple • es
8
Buena estancia y buena atención.
Pros:

Hotel pequeño, de estilo vintage, con una recepción muy correcta y el resto del personal atento, especialmente Miguel.

Muy bien situado, a sólo 7 minutos andando del Teatro Politeama Garibaldi, donde se encuentra la parada de bus para venir e ir al aeropuerto, así como muy cerca de diferentes líneas de bus urbano ya unos 15 minutos andando del casco antiguo.

La habitación es grande, las camas cómodas, el baño pequeño pero correcto, y todo limpio.

El desayuno buffet variado, pero tal vez escaso en salado y caliente.

Cons:

El ascensor es muy, muy pequeño, y en la tercera planta no para directamente en la planta de las habitaciones, y hay que bajar algunos escalones.

2026-10-25 • via Nuitee
M
Maeve • solo_traveller • ie
10
A gem in beautiful Palermo .
Pros:

Very friendly staff;great location,great room rate,beautiful quirky building,quiet air con.

Cons:

N.A.

2026-10-25 • via Nuitee
L
Lila • couple • ar
8
2026-10-24 • via Nuitee
A
ALVARO • family_with_children • uy
10
Pros:

Buena ubicación, las instalaciones muy aggiornadas, no contratamos desayuno por eso no lo podemos valorar.

Cons:

El ascensor es muy chico y entra 1 persona con 2 maletas. Muchas gente usa las escaleras por eso, pero para mover maletas no es cómodo.

2026-10-24 • via Nuitee
P
Polina • family_with_children • bg
9
2026-10-23 • via Nuitee
J
Jürg Schächtelin • family_with_children • ch
7
2026-10-23 • via Nuitee
M
maryse • extended_group • fr
8
Pros:

nous etions a 10mn de l arret de bus
le petit déjeuner correct

Cons:

un peu plus de diversité dans le petit dej

2026-10-22 • via Nuitee
F
Ferracci • solo_traveller • fr
8
Pros:

Bien situé

Cons:

Un ascenseur antique

2026-10-22 • via Nuitee