Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great views
Friendly staff
Spacious rooms
Cons:
Inconsistent service
Food quality issues
Noise from restaurant

Categories

Cleanliness
9.1
Some negative feedback related to cleanliness and maintenance issues.
Service
10
Mixed reviews on service; however, many staff were mentioned positively.
Location
10
Great central location with easy access to views and attractions.
Room Quality
9.6
Well-sized rooms but some issues reported regarding maintenance.
Amenities
9.6
Amenities were good overall but had some issues raised about food and services.
Value for Money
9.1
Value perceived as lower due to inconsistent quality given the price.
Food and Beverage
8.6
Food quality criticized, especially at the restaurant; high prices for mediocre food.
Overall Experience
10
Overall stay was enjoyable despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:40

Property Description

Spectacular Views and Elegant Accommodations
Hotel Villa Carlotta offers stunning views of the Mediterranean Sea and Mount Etna, providing a picturesque backdrop for your stay. The elegant rooms and apartments with balconies ensure a comfortable and luxurious experience.

Luxurious Amenities and Dining Options
Enjoy air-conditioned rooms equipped with modern amenities like flat-screen TVs and electric kettles. Indulge in the delicious buffet breakfast served daily and savor Sicilian specialties at the on-site restaurant, complemented by a fine selection of wines.

Convenient Location and Relaxing Environment
Located just a short walk from Taormina's center, the hotel provides easy access to nearby attractions. Unwind in the garden with a refreshing swim in the pool or explore the surrounding areas like Giardini Naxos and Etna Park.

Experience luxury and relaxation at Hotel Villa Carlotta - book your stay now for an unforgettable getaway.

Important information:

If you expect to arrive outside reception opening hours, please inform the property in advance to arrange check-in.

From 08/01/2026 to 01/03/2026, hotel facilities such as the restaurant/breakfast, pool, and garden will not be available for apartments. However, reception will remain open from Monday to Friday, from 09:00 until 17:00.

Please note that guests are required to climb 40 steps to access the "One-Bedroom Suite".

Please note that the "Villa with Garden View - Annex" can only be accessed on foot.In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Oct 20, 2025 until Thu, Mar 5, 2026
Swimming pool: Closed from Mon, Oct 20, 2025 until Thu, Mar 5, 2026
Bar is closed from 2026-03-05 until 2025-10-20
Fitness center is closed from 2026-03-05 until 2025-10-20

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTA

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for € 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.5
Based on 215 reviews
Cleanliness: 9.1
Service: 10
Location: 10
Room Quality: 9.6
Amenities: 9.6
Value for Money: 9.1
Food and Beverage: 8.6
Overall Experience: 10
J
Josie couple us
6
Mediocre but quality didn’t match price.
Cons:

Restaurant was mediocre at best. Some staff were pretty off putting or not helpful. Others were great. Just inconsistent overall and didn’t rise to the price.

2026-01-20 via Nuitee
A
Alexander couple de
10
2026-01-19 via Nuitee
I
Iñaki extended_group es
9
Pros:

Desayuni

2026-01-19 via Nuitee
W
Walter extended_group ca
8
2025-12-12 via Nuitee
B
Beatriz family_with_children do
9
Pros:

Vistas

Cons:

Es muy canson subir las escaleras para llegar al apt.

2025-11-05 via Nuitee
和暉 couple jp
10
2025-10-29 via Nuitee
S
Shelina couple nz
8
Lovely stay in Taormina
Pros:

Beautiful hotel that’s eclectic and has incredible views from the breakfast area. Your staff are lovely and the rooms are very big.

Cons:

The water leaking noises behind the wall. Your staff tried to rectify it but couldn’t.

2025-10-23 via Nuitee
C
cassio couple br
7
Pros:

gostei do tamanho do apartamento, com vista para a rua, quarto muito confortável

Cons:

o apartamento ficava fora do hotel. preferia que fosse dentro

2025-10-20 via Nuitee
A
ALLISON couple gr
9
2025-10-17 via Nuitee
C
Christine Margaret partner
10
Pros:

Beautiful hotel - my 5th visit to Taormina and I have always stayed in different hotels. Hotel Villa Carlotta is my new favourite! Really welcoming staff both in reception and at the restaurant. Apartment was gorgeous and had everything we needed.
Had a fantastic meal at the restaurant - what an absolutely stunning (and very romantic!) setting!
Will definitely be back to visit again - hopefully for longer next time. Many thanks!! Christine & Jacques

2025-10-05 via Nuitee
P
Paulina couple nl
9
2025-09-13 via Nuitee
P
Patrícia extended_group es
8
Maravillosa terraza con vistas increíbles
Pros:

La terraza maravillosa

Cons:

Había que bajar muchas escaleras y no tenía desayuno y estaba un poco lejos de cafeterías

2025-08-23 via Nuitee
D
Debbie family_with_children be
8
Mooi hotel, goed gelegen maar zeker ruimte voor verbetering!..
Pros:

- Personeel heel vriendelijk
- Goede locatie
- Eigenzinnig maar mooi ingericht
- Mooi ontbijt en prachtig uitzicht
- Valet parking
- mooi zwembad
- Grote kamer en goede badkamer
- Kluis en frigo
- meerdere malen per dag op kamer om kamer te poetsen en op orde te leggen

Cons:

- veel geluiden op kamer want keuken restaurant was boven kamer!
- hadden meermaals hoekkamer gevraagd maar niet ontvangen
- kamer nogal donker
- leuk om 2 flessen water gratis te krijgen maar niet ok dat je moet bijbetalen als je nadien nog water wil. Voor de prijs dat wij betaald hebben, zou er elke dag nieuw gratis water op kamer moeten zijn, is toch minimum dat je van zo’n hotel kan verwachten
- valet parking goed maar er is niet echt parkeerplaats voorzien dus wat gevaarlijk om daar uit te stappen of bagage in te laden met constante auto’s en bussen dat voorbijrijden
- geen aparte producten voor douche - bodylotion en zeep werden ook niet aangevuld
- ik was dag voor aankomst jarig, en maakte er grapje over in hotel maar niets van attentie voor verjaardag. Jammer
- zijn gaan dineren in restaurant. Had pasta met scampi’s genomen. Scampi’s waren echt plat, totaal niet krokant. Kost was €35. Toen ik hier opmerking over maakte, hebben ze enkel gezegd: sorry we zullen het doorgeven aan de chef. Maar ook hier: als je zoveel voor een pasta betaalt en scampi’s zijn niet goed, mag er wel compensatie voorgesteld worden ipv enkel een sorry!
- ontbijt: absoluut niet ok dat je moet bijbetalen voor bv een spiegelei of vers fruitsap! Dit zou standaard bij ontbijt moeten zitten. Ik kan dit enkel begrijpen als je iets heel speciaal voor ontbijt zou willen maar niet als je bv spiegelei of omelet met hesp en kaas vraagt!!!
- ontbijt: laatste dag kwam er iemand in bikini ontbijten met volledig buik bloot zonder hier iets over. Dit wordt niet gedaan. We zijn niet op strand dus daar mocht wel iets op gezegd worden!

2025-08-22 via Nuitee
S
sandhu couple gb
8
Pros:

Location

Cons:

NO MIRRORS IN THE ROOM only in bathroom
.. v v annoying

2025-08-12 via Nuitee
V
Veronica family_with_children
10
Pros:

Our stay at the Carlotta was fantastic. Stefano, Federico and all the team we dealt with were super friendly, hospitable and extremely helpful. The hotel was quite central and not far to walk up to the centre of town. Slightly tricky location to park a car as the hotel is on a bend, however, the staff were very helpful and valet parking was arranged.
Hotel facilities were great, including the pool and pool bar. The room was cozy and with the terrace attached gave us plenty of room.
Finally, the restaurant upstairs which also serves breakfast has the most amazing panoramic view. The breakfast offering was delicious and good variety. The only negative is the restaurant is quite hot due to the summer weather and the aircon doesn’t seem to cool the space.
Would highly recommend staying here.

2025-08-12 via Nuitee
M
Mariana extended_group pt
8
Cons:

The hotel is beautiful and in an amazing location — close to everything and with stunning views.
However, we stayed in one of the villas that is separated from the main building, and unfortunately, accessing the main hotel facilities wasn’t very easy or comfortable. You need to walk along the main road to get there, which doesn’t feel very convenient.
It would be great if there were a more comfortable or private way to access the main area.

2025-08-11 via Nuitee
S
Simona couple it
8
2025-08-07 via Nuitee
L
Leonard family_with_children za
9
2025-08-06 via Nuitee
O
osama
10
Pros:

Excellent staff attitude

2025-08-06 via Nuitee
O
Oren couple il
9
נופים מדהימים ומיקום מעולה
Pros:

מיקום מצויין, מלון נהדר עם צוות מקסים.
החדרים קטנים. אנחנו קיבלנו חדר עם מרפסת גדולה שאיזן, אבל שטח חדר השינה קטן.
חוץ מזה הכל היה מצויין

2025-08-04 via Nuitee