City Express by Marriott Tuxtla Gutiérrez

Hotels
City Express
8.9 (701 reviews)
Libramiento Sur Poniente 2950 , Tuxtla Gutiérrez , mx

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Value for Money
Cons:
Service issues
Food variety
Room quality concerns

Categories

Cleanliness
8.75
Multiple reviews praised the cleanliness of the hotel.
Service
9.01
Some reviews mentioned good service, although there were critiques on reception.
Location
9.16
Location was frequently highlighted as very positive.
Room Quality
8.61
Comments indicated comfort issues with beds and walls.
Amenities
8.92
Several positive mentions about the pool and gym.
Value for Money
9.1
Guests noted that the hotel provided good value for the price.
Food and Beverage
8.55
Critiques on breakfast variety but some positive notes on food quality.
Overall Experience
9.12
Overall, many enjoyed their stay and expressed intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:47

Property Description

Convenient Location
Marriott Tuxtla Gutiérrez is strategically situated just 5 minutes away from Plaza Ámbar Fashion Mall, making it an ideal choice for shopping enthusiasts. Additionally, its proximity to major hospitals like Gomez Maza, ISSSTE, Pediatric Hospital, and Teleton ensures peace of mind for guests requiring medical assistance.

Modern Amenities
Enjoy a comfortable stay with air-conditioned rooms featuring tiled floors and essential amenities like a TV and toiletries. The hotel also offers convenient services such as free Wi-Fi, a gym, and a complimentary American breakfast to start your day right.

Exceptional Services
Benefit from a 24-hour reception, currency exchange facilities, and complimentary on-site parking during your stay. With a free shuttle service within a 10 km radius, exploring the city is made easy. Plus, the long-distance phone call service caters to all your communication needs.

Book your stay at Marriott Tuxtla Gutiérrez now for a seamless blend of convenience and comfort.

Important information:

Please bring a printed copy of your booking confirmation with you when checking in.

Please note that when booking more than 10 rooms, different policies and additional supplements may apply.

Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: TGZ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.9
Based on 701 reviews
Cleanliness: 8.75
Service: 9.01
Location: 9.16
Room Quality: 8.61
Amenities: 8.92
Value for Money: 9.1
Food and Beverage: 8.55
Overall Experience: 9.12
M
Mayoli Yeridia family_with_children mx
9
Pros:

Todo el servicio es muy bueno. El desayuno es delicioso. Las habitaciones son cómodas y muy limpias. Sin duda alguna volvería a hospedarme ahí.

Cons:

Durante la madrugada había ruido de alarma de un automóvil en el estacionamiento que me despertaba cada vez que se activaba y en el lobby dijeron que no sabían de quién era el auto. Considero que al momento de registrarte deberías reportar si llevas auto o no para estar más pendiente de ello y no afectar a los demás huéspedes.
También para el servicio de elevadores se necesita tu tarjeta de habitación y en ocasiones no la aceptaba.

2026-04-16 via Nuitee
E
Enrique solo_traveller mx
9
Pros:

Excelente servicio y buenas instalaciones

Cons:

El AC hace demasiado ruido al operar.

2026-04-16 via Nuitee
M
Martinez torres solo_traveller mx
9
2026-04-15 via Nuitee
I
Illescas valenzuela solo_traveller mx
10
OJO CON LOS PRODUCTOS DE ABARROTES
Pros:

Que no importa el tamaño de tu carro puedes estacionarlo y sin problema aunque está muy reducido el espacio de maniobra para buses y Tortons y el vigilante bastante servicial

Cons:

Que no tienen una tienda como tal de productos para comer independientemente de los precios altos por un refresco y unas papas pero deberían tener más variedad de cosas y frías

2026-04-15 via Nuitee
M
Martinez Bernabe solo_traveller mx
9
Pros:

Servicio

Cons:

Baño; agua del baño 🛁 solo muy caliente y con poca presión.

2026-04-13 via Nuitee
H
Hernández family_with_children mx
9
Ignacio
Pros:

La atención del personal, instalaciones y el desayuno

Cons:

Sin comentarios

2026-04-08 via Nuitee
G
Giorgio family_with_children it
8
Sosta di una notte
Pros:

Colazione dolce e salata completa di frutta e yogurt.
Personale cordiale, simpatico e disponibile.
Stanza pulita e di dimensioni come indicato nella prenotazione.

Cons:

-

2026-04-08 via Nuitee
D
Diaz family_with_children mx
10
2026-04-07 via Nuitee
M
Mariano Samuel family_with_children mx
10
Pros:

LAS INSTALACIONES SON BUENAS PERO EN DEFINITIVA YA SON HOTELES ALGO ATRASADOS A COMPARACIÓN DE OTROS MAS MODERNOS
AUN ASI ESTA MUY BIEN

Cons:

FALTA UN POCO MAS DE VARIEDAD EN LOS DESAYUNOS

2026-04-06 via Nuitee
V
Victor family_with_children mx
10
2026-04-05 via Nuitee
J
Julio Cesar family_with_children mx
10
2026-03-31 via Nuitee
F
Fernanda family_with_children mx
5
Saturado
Pros:

Ubicación,

Cons:

Tardaron muchisimo en entregar las habitaciones. Como estaba saturado el desayuno era un caos.

2026-03-30 via Nuitee
M
marco antonio family_with_children mx
8
Pros:

El desayuno esta mejor surtido que en otros de concepto similar; colinda con un restaurante particular muy bueno, vas caminando

Cons:

Esta un poco distante de la zona del centro

2026-03-26 via Nuitee
J
JAHIR family_with_children mx
10
2026-03-25 via Nuitee
F
Fatima family_with_children mx
10
2026-03-25 via Nuitee
A
Aguilar Alvarez family_with_children mx
8
BUEN FIN
Pros:

Me gustó solo que me toco una habitación cercana a la avenida y el tránsito se escuchó toda la noche

Cons:

pues soy huesped permanente de city express

2026-03-24 via Nuitee
R
Rodrigo family_with_children mx
9
2026-03-24 via Nuitee
S
Soberano family_with_children mx
9
2026-03-23 via Nuitee
G
Georgina family_with_children mx
10
2026-03-17 via Nuitee
J
Juan Carlos family_with_children mx
10
Bonito hotel en Tuxtla
Pros:

Todo excelente gracias

Cons:

Todo me gusto

2026-03-17 via Nuitee