City Express by Marriott Tuxtla Gutiérrez

Hotels
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City Express
8.9 (693 reviews)
Libramiento Sur Poniente 2950 , Tuxtla Gutiérrez , mx

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Value for Money
Cons:
Service issues
Food variety
Room quality concerns

Categories

Cleanliness
8.75
Multiple reviews praised the cleanliness of the hotel.
Service
9.01
Some reviews mentioned good service, although there were critiques on reception.
Location
9.16
Location was frequently highlighted as very positive.
Room Quality
8.61
Comments indicated comfort issues with beds and walls.
Amenities
8.92
Several positive mentions about the pool and gym.
Value for Money
9.1
Guests noted that the hotel provided good value for the price.
Food and Beverage
8.55
Critiques on breakfast variety but some positive notes on food quality.
Overall Experience
9.12
Overall, many enjoyed their stay and expressed intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:47

Property Description

Convenient Location
Marriott Tuxtla Gutiérrez is strategically situated just 5 minutes away from Plaza Ámbar Fashion Mall, making it an ideal choice for shopping enthusiasts. Additionally, its proximity to major hospitals like Gomez Maza, ISSSTE, Pediatric Hospital, and Teleton ensures peace of mind for guests requiring medical assistance.

Modern Amenities
Enjoy a comfortable stay with air-conditioned rooms featuring tiled floors and essential amenities like a TV and toiletries. The hotel also offers convenient services such as free Wi-Fi, a gym, and a complimentary American breakfast to start your day right.

Exceptional Services
Benefit from a 24-hour reception, currency exchange facilities, and complimentary on-site parking during your stay. With a free shuttle service within a 10 km radius, exploring the city is made easy. Plus, the long-distance phone call service caters to all your communication needs.

Book your stay at Marriott Tuxtla Gutiérrez now for a seamless blend of convenience and comfort.

Important information:

Please bring a printed copy of your booking confirmation with you when checking in.

Please note that when booking more than 10 rooms, different policies and additional supplements may apply.

Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: TGZ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.9
Based on 693 reviews
Cleanliness: 8.75
Service: 9.01
Location: 9.16
Room Quality: 8.61
Amenities: 8.92
Value for Money: 9.1
Food and Beverage: 8.55
Overall Experience: 9.12
A
angel ivan • solo_traveller • mx
7
Naaa
Pros:

La alberca

Cons:

El ruido y la atención de la recepción pesima

2026-02-13 • via Nuitee
C
Carlos • family_with_children • mx
10
Excelente alojamiento
Pros:

Ubicacion e instalaciones

Cons:

Nada

2026-02-12 • via Nuitee
C
Carlos • family_with_children • mx
10
Ideal para viajes de trabajo
Pros:

La ubicacion

Cons:

Nada

2026-02-12 • via Nuitee
Z
Zambada • family_with_children • mx
10
2026-02-09 • via Nuitee
T
tommyrampa • couple • it
9
2026-01-28 • via Nuitee
J
Juvenal • couple • mx
9
2026-01-27 • via Nuitee
E
Espinosa • family_with_children • mx
10
Pros:

La comodidad de la habitación y el desayuno.

Cons:

El trato del personal de la noche fue grosero y mal encarado

2026-01-25 • via Nuitee
A
Aurora Cristina • family_with_children • mx
8
Puede mejorar en el servicio de limpieza
Pros:

Esta bonito el hotel la ubicación y el diseño

Cons:

No me agrado que sentí picazón por las sábanas como llegue muy noche ya no me queje. Desconozco si las lavan x cada cliente o como ?
Me gustaría agregaran hot cakes en el desayuno

2026-01-25 • via Nuitee
E
Espinosa • family_with_children • mx
10
Pros:

La comodidad de las habitaciones y el desayuno.

Cons:

El personal de recepción del turno de la noche fue un poco grosero y mal encarado.

2026-01-25 • via Nuitee
R
Rodríguez Palacios • family_with_children • mx
10
Pros:

Las instalaciones son excelentes y comodas

Cons:

Nada, todo bien

2026-01-23 • via Nuitee
L
Luis Alberto • family_with_children • mx
9
2026-01-21 • via Nuitee
Y
Yoissi • family_with_children • mx
10
Un viaje de 10 =D
Pros:

La limpieza me encantó.

Cons:

Los colchones estaban un poco incómodos

2026-01-20 • via Nuitee
V
Victor Magín • solo_traveller • mx
10
calidez y confort
Pros:

El desayuno excelente, a tiempo , de calidad y cantidad y variedad. Asimismo, la atención del personal excelente.

Cons:

una parte del estacionamiento que se encuentra en desnivel y con la lluvia se vuelve un poco peligroso, asi tambine el area de la puerta de entrada por el estacionamiento deberia cubrir de la lluvia

2026-01-19 • via Nuitee
S
Sury • family_with_children • mx
9
2026-01-19 • via Nuitee
G
Guadalupe • solo_traveller • mx
7
Buena ubicación para movilidad en la zona
Pros:

La comida en el lugar

Cons:

Faltó limpieza en las habitaciones, es superficial, no sacuden ni limpiaron el baño correctamente
Falta capacitación al personal en atención al huésped, en específico las recepcionistas

2026-01-19 • via Nuitee
C
Christie • family_with_children • mx
10
Muy comoda
2026-01-19 • via Nuitee
L
LOPEZ • solo_traveller • be
9
Bien
Pros:

Correct chambre spacieuse et propre.

2026-01-18 • via Nuitee
D
Denis • couple • it
8
2026-01-12 • via Nuitee
B
Brian • family_with_children • mx
10
Pros:

Muy céntrico y precio accesible.

Cons:

No encontre la maquina vending

2026-01-11 • via Nuitee
O
ozuna suarez • family_with_children • mx
7
Camas incómodas
Pros:

La alberca, la ubicación y la entrada

Cons:

Las habitaciones, los colchones muy incómodos de malancalidad, las sábanas estaban ásperas. Las almohadas super incómodas creo están muy viejas. El mobiliario regular y el baño la cortina qué tiene no le ayuda estaría mejor una puerta de cristal ya que es un hotel de cadena y debe tener mejores cosas

2026-01-11 • via Nuitee