Amber Hotel - Special Class

Hotels
Independent
7.2 (106 reviews)
Muhsine Hatun Mah.Cifte Gelinler Cad #3, Kumkapi / Fatih, Istanbul, Istanbul, 34130 , Istanbul , TR

Facilities

Free breakfast
Express check-out
Area shuttle (surcharge)
Fireplace in lobby
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Helpful and friendly reception staff
Great location near landmarks and public transport
Comfortable beds
Cons:
Mixed reviews on cleanliness
Poor lighting in rooms
Limited space in rooms
Issues with maintenance and amenities

Categories

Cleanliness
6.5
Guests had mixed reviews about cleanliness. Some mentioned clean and fairly new rooms, while others experienced issues with cleanliness and a funny smell.
Service
8
Reception staff was described as helpful and friendly. However, there were complaints about cleanliness and responsiveness to maintenance issues.
Location
7.5
The hotel's proximity to key landmarks and public transport was appreciated by guests.
Room Quality
5.5
Rooms were described as clean and fairly new, but some guests encountered poor lighting, cleanliness issues, and lack of space.
Amenities
6.5
Mixed reviews on amenities. Some guests highlighted the delicious breakfast on the rooftop, while others mentioned issues with cleanliness and maintenance.
Value for Money
5.5
Guests felt that for the price, they could have received better cleanliness, space, and overall value at other hotels.
Food and Beverage
7.5
Breakfast was generally well-received, but some guests desired more variety and higher quality.
Overall Experience
7.5
Most guests had a positive overall experience, but some encountered issues with cleanliness, room quality, and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-23 10:00

Property Description

Escape to the stunning Amber Hotel - Special Class, where comfort meets elegance in the heart of Istanbul.

Rejuvenating Spa Services
Indulge in onsite massages to unwind after a day of exploring. Alternatively, enjoy the serene views from our picturesque terrace and garden.

Gastronomic Delights
Savor international cuisine at the Amber Terrace Restaurant, offering a delightful ocean view. Our 24-hour room service ensures you’re catered to at any hour, while a complimentary buffet breakfast awaits each morning to fuel your adventures.

Connected Convenience
Stay seamlessly connected with high-speed internet access and take advantage of our concierge services. With a 24-hour business center and an area shuttle, navigating the city and its attractions has never been easier.

Don’t miss out on an unforgettable stay in Istanbul—book your escape at Amber Hotel today!

Important information:

  • Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Pets

    Pets not allowed

  • General

    Cashless transactions are available

  • Covid

    Minimum age for COVID-19 test requirement: 12

  • General

    Professional property host/manager

  • Health & Safety

    Property does not require health documentation at check-in

Location

Guest Reviews

7.2
Based on 106 reviews
Cleanliness: 6.5
Service: 8
Location: 7.5
Room Quality: 5.5
Amenities: 6.5
Value for Money: 5.5
Food and Beverage: 7.5
Overall Experience: 7.5
K
kevinrR7087FM Family
8
Comfortable stay at Amber Hotel Old City Istanbul ***
Pros:

Comfortable stay at Amber Hotel old city, Reception staff is very helpful and friendly. delicious breakfast on the rooftop, rooms are clean and fairly new. beds and pillows are comfortable.

10min walk to the tram station/grand bazar

Our first two nights they offered us LG floor rooms which were in a bad condition and really dark with some funny smell. we could not sleep properly.

2025-05-01 via Tripadvisor
N
Neha family
4
Pros:

Thr room has very poor lighting. The decor red sheet at the bottom of the bed fell on the floor from 1st night yet they put that back on the bed instead of putting it for wash. I removed it and gave it to the receptionist. The headboard had dust on it. Wasn’t cleaned before we arrived nor was it cleaned during our stay. The room is small, very tough to open bags and move around the room. No space to keep luggage. The hand shower fell on my son’s head once and the shower room was also leaking making the entire bathroom floor wet. For $60 more, you can get a better hotel with cleanliness and more space. Our itinerary changed so we had to checkout one day early so they did agree to refund the 3rd night back which was good. Would I stay here again? Nope. Won’t recommend either.

2025-03-11 via Nuitee
M
masoudr2025 Family
2
Warning, Legionella Bacteria!!!!!! Do not stay at this hotel!!!
Pros:

Warning, Legionella Bacteria!!!!!!
We stayed 1 weak at this hotel and my wife got Legionnaires' disease caused by Legionella bacteria from the AC or shower. She got breathing problem and stayed at hospital. The hotel has a low standard.
No way to recommend this hotel.

2025-01-14 via Tripadvisor
_
_A9046LU Family
10
Visited this hotel in January for first time. It was very good, comfortable Really close to all the mail places of int
Pros:

Visited this hotel in January for first time.
It was very good, comfortable
Really close to all the mail places of interest .
The staff are very nice , friendly ,especially Halil.
We recommend to stay there, because we really enjoyed
Thanks for good times, Amber hotel
See you next time 🕰️

2025-01-09 via Tripadvisor
P
petermZ9659MD Couples Waterlooville, Hampshire, England
10
Small Friendly Hotel
Pros:

Small Friendly hotel, with comfortable clean on-suite rooms. Walking distance from old city

Concierge very helpful and friendly - English speaking. Chef a delight, no English but very obliging.

Satellite TV system needs re-tuning.

Very enjoyable stay, in a slightly older, quirky hotel that feels like it's family run.

2024-10-17 via Tripadvisor
M
Mansoor Ahmed family
10
Pros:

.

2024-07-19 via Nuitee
M
margotm53 Family
10
Nice hotel, friendly and clean
Pros:

Hotel Amber is situated in Kumkapi near a streat with a lot of (fish)restaurants and in walking distance of the bazaars. The location was very good. The room was very clean (and was cleaned every day). The breakfast was on top of the hotel with a beautiful view on the sea of Marmara. The receptionist helped us with arranging the boottour and taxi.

2024-06-16 via Tripadvisor
G
G2845FXhassanr Family
10
Loved the hotel and our hotel cat
Pros:

Went from the 30th April to 6th May. Staff are lovely and knowledgeable, informing us of the historic sights to see. Hotel was very central to main routes especially the blue mosque, tram line and grand bazaar.

Will miss Istanbul, especially the hotel cat we made friends with who slept on our bed every single night. To whose that stay in room 207, please leave your windows open and look after her with plenty of cat treats and food.

2024-05-07 via Tripadvisor
L
Leila family
2
Pros:

Preise wie in Europa, Service, Sauberkeit, Essen usw. wie im Mittelalter. Achten sie auf die schlechten Bewertungen, sie sind echt.

2023-07-31 via Nuitee
Z
Zlata
4
not as good as on the photo
Pros:

This is the worse hotel and it looks nothing like on the photo. I asked for a quite room as I am a light sleeper so they give me a room on the 3rd floor right below the restaurant. I could not sleep at night before someone moved tables and chair all night long. The room itself was very very small and not updated. There was an A/C but the smell was so bad so I kept just the window open.
Also, the location is busy and anywhere you go, you need to go up to hill..

2023-06-12 via Nuitee
A
ahmed ali
6
fuktig hotel
Pros:

Beliggenheten var veldig bra og resepsjonist en var veldig greie men hotellet hadde forferdelig høy fuktighet i tillegg masse ting på rommet og badet som var ikke i bra stand og trengte reparasjon,frokosten var ikke det som jeg pleie å få den i Istanbul.

2021-06-26 via Nuitee
U
Urshen
10
Рекомендую Amber Hotel
Pros:

Прекрасный отель !! Хорошие завтраки !!

2020-09-24 via Nuitee
H
hadi
6
Pros:

It's location was noisy and hotel was in old Bazar area

2020-03-03 via Nuitee
V
Verified traveler
8
Kumkapi Istanbul--charmed!
Pros:

Loved the location; charming building, charming staff. A nice European-style breakfast, clean and quaint rooms, and the plethora of cafes streetside was wonderful!

2019-12-17 via Nuitee
V
Verified traveler partner
10
Pros:

Yakup king of the night and the guy on days didn’t get his name very polite and helpful to usc
Overall brilliant hotel
Great bed great shower good size rooms absolutely brilliant breakfast and breakfast staff
Rooms very clean
Little things hairdryer for wife not very good
Abit noisey car horns 24/7 but that’s Istanbul
And abit of a good bad seagulls at breakfast
Don’t leave your plate outside or it will be gone
But you can eat inside if you want and what comes with well fed birds is you know what hard to clean every time I suppose but breakfast staff did a sterling job

2019-09-29 via Nuitee
V
Verified traveler family
8
Pros:

Good hotel for location and price. The "king" room, offered as an alternative to a twin for 2 people was not large and only had a standard double bed but otherwise comfortable.

2019-09-07 via Nuitee
V
Verified traveler partner
8
Pros:

At a great location, very clean rooms and great proximity to Grand bazar. Good stay

2019-08-18 via Nuitee
V
Verified traveler
6
Managed the basics, but little more.
Pros:

The hotel is very simple. If all you need is a bed and shower, it's a good value. First the good – the bed was comfortable, the rainfall shower was nice, check-in and check-out was easy, the food at the rooftop breakfast was acceptable and the view of the Sea of Marmara was a lovely way to start the morning.
The location was also fine. It's about a 10 minute uphill walk to the Grand Bazaar.
Negatives – the room was very tight. We had to squeeze around furniture to get to the far side of the bed. While all of the rooms are non-smoking, we still woke up with our room smelling of cigarette smoke every morning. If you're very sensitive, steer clear. Maybe it was wafting down from smokers on the rooftop terrace? Windows open or closed and A/C on or off didn't seem to make any difference. The WiFi worked fine in the lobby, but was basically non-existent in our room. Staff was also a mixed bag, mostly they were very friendly, but one day, we were waiting for a tour pickup and our driver was a bit late and I asked the front desk if he would call and reconfirm our pickup time. His first response was to demand to know why I hadn't booked the tour through the hotel.

2019-08-17 via Nuitee
V
Verified traveler family
6
Pros:

Das Hotel ist sauber, Personal ganz toll, hilfsbereit und freundlich. Haben meine Mama sehr herzig empfangen.

Allgemein bin ich eher enttäuscht, weil die Bilder beim buchen nicht der Realität entsprechen, es sind auf keinen Fall 4 Sterne. Frühstück hat keine Auswahl.
Die Zimmer sind sehr klein.
Das gebuchte Hoteltransfer zum Flughafen hat nicht funktioniert, nach 20 min warten würde mir mitgeteilt, dass das Hotel Transfer nicht kommt, stattdessen wurde mir Taxi bestellt.
Für einen stressfreien Aufenthalt würde ich es eher nicht empfehlen,

2019-08-12 via Nuitee
U
Ummahan
10
Pros:

Hôtel 3 étoiles. Proche du centre.

2019-08-09 via Nuitee