Amber Hotel - Special Class

Hotels
•
Independent
7.2 (106 reviews)
Muhsine Hatun Mah.Cifte Gelinler Cad #3, Kumkapi / Fatih, Istanbul, Istanbul, 34130 , Istanbul , TR
90-212-5184801

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Facilities

Free breakfast
Express check-out
Area shuttle (surcharge)
Fireplace in lobby
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Central location near attractions
Friendly and helpful staff (specific praise for Bilal and Mr. Irfan)
Comfortable beds reported by several guests
Some guests found the breakfast and terrace/view enjoyable
Good value for money noted by multiple reviewers
Cons:
Significant cleanliness problems (cat urine smell, general dirtiness)
Noise from street and late-night activity
Plumbing and room issues (slow-draining shower, leaking toilet, occasional no hot water)
Breakfast quality and repetition; poor coffee
Wrong bed allocations / rooms smaller than advertised; some amenities (TV, massage) unavailable

Categories

Cleanliness
4.5
Multiple reviews report poor cleanliness: cat urine smell, general dirtiness, and hygiene concerns (standing shower water, unclean areas).
Service
9
Staff frequently praised as friendly and helpful (mentions of Bilal, Mr. Irfan); some isolated service issues (late-night delays, noisy housekeeping) but overall staff interaction is positive.
Location
9.3
Consistently described as centrally located and convenient for sightseeing; many reviewers highlight the good location.
Room Quality
6.5
Mixed room quality: comfortable beds and attractive rooms reported by some, but others mention wrong bed types, small rooms, plumbing leaks (toilet), and occasional hot-water problems.
Amenities
6
Amenities are mixed: Wi‑Fi available and basic amenities present, but guests note lack of bottled water, poor coffee (instant), unavailable massage, noisy building/traffic and issues with TV or room size.
Value for Money
7.5
Several guests note reasonable value for the price; however, quality issues (cleanliness, room size, breakfast quality) temper the perception of value.
Food and Beverage
6.5
Breakfast receives mixed feedback: some find it fine or good, others complain it is repetitive, of low quality, ends early, and coffee is poor.
Overall Experience
8.3
Overall mixed-to-positive: many guests recommend the hotel due to location and helpful staff, despite notable negatives around cleanliness, noise, and some room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-22 21:25

Property Description

Escape to the stunning Amber Hotel - Special Class, where comfort meets elegance in the heart of Istanbul.

Rejuvenating Spa Services
Indulge in onsite massages to unwind after a day of exploring. Alternatively, enjoy the serene views from our picturesque terrace and garden.

Gastronomic Delights
Savor international cuisine at the Amber Terrace Restaurant, offering a delightful ocean view. Our 24-hour room service ensures you’re catered to at any hour, while a complimentary buffet breakfast awaits each morning to fuel your adventures.

Connected Convenience
Stay seamlessly connected with high-speed internet access and take advantage of our concierge services. With a 24-hour business center and an area shuttle, navigating the city and its attractions has never been easier.

Don’t miss out on an unforgettable stay in Istanbul—book your escape at Amber Hotel today!

Important information:

  • Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Pets

    Pets not allowed

  • General

    Cashless transactions are available

  • Covid

    Minimum age for COVID-19 test requirement: 12

  • General

    Professional property host/manager

  • Health & Safety

    Property does not require health documentation at check-in

Location

Guest Reviews

7.2
Based on 106 reviews
Cleanliness: 4.5
Service: 9
Location: 9.3
Room Quality: 6.5
Amenities: 6
Value for Money: 7.5
Food and Beverage: 6.5
Overall Experience: 8.3
T
TIELIEHINA • solo_traveller • ua
10
2026-07-04 • via Nuitee
I
ILIA • solo_traveller • kz
5
2026-06-20 • via Nuitee
H
Heim • solo_traveller • hu
8
4 nap Isztambul.
Pros:

A reggeli finom volt, és a 4. emelet teraszán. Jó volt itt a friss levegő, esz csodás panoráma volt a környezetre.

Cons:

A zuhanyzó víz elnyelő rácsa magasabban helyezkedett el, tehát a víz nagyon lassan folyt le. Ott állni a vízben gusztustalan és egészségtelen, mindenféle baktérium gyulhetett ott össze.

2026-06-18 • via Nuitee
M
Margaret • solo_traveller • ie
8
2026-06-16 • via Nuitee
C
Claes • couple • se
9
Very good location and Jacob and Bilal in the reception was very nice and service minded!
2026-05-18 • via Nuitee
P
Piret Randmaa • solo_traveller • ee
10
Pros:

Suurepärane kogemus

Cons:

Kõik meeldis

2026-05-12 • via Nuitee
J
Juri • extended_group • it
10
Pros:

Everything was perfect helped us with some issues with the room booking

2026-05-10 • via Nuitee
V
Vallecillos Pardo • solo_traveller • es
10
Pros:

Limpieza, cama muy cómoda, personal muy atento, con ganas de ayudar ante cualquier consulta.
Desayuno correcto y ubicación cerca de puntos de interés.
En general el hotel es recomendable, lo que busco cuando viajo es que la cama sea cómoda, que esté limpio y buena ubicación y este hotel tiene los tres puntos que yo quiero

Cons:

Nada

2026-05-03 • via Nuitee
M
Marina • solo_traveller • de
8
Pros:

Die Lage zu den wichtigsten Sehenswürdigkeiten, das Frühstück und sehr freundliche Personal.

2026-05-02 • via Nuitee
M
Mert • solo_traveller • ru
10
Tavsiye ederim bilal bey baya yardımcı oldu.
Pros:

Merhaba hotelde çalışan arkadaşların samimiyetini sevdim özellikle bilal bey bir çok konuda yardımcı oldu. tavsiye ederim.

2026-04-28 • via Nuitee
Кондратюк • couple • ru
10
Pros:

Все понравилось! Хорошее место расположение, рядом много достопримечательностей!👍

2026-04-28 • via Nuitee
S
Svetlana • solo_traveller • ee
8
Pros:

Хорошее расположение, приветливый персонал, красивый номер, удобная кровать.

Cons:

В номере в унитазе текла вода, что немного мешало ночью. Завтрак часто заканчивался до конца завтрака

2026-03-23 • via Nuitee
G
Gildo71 • solo_traveller • it
5
Pros:

Situato in una buona zona per visitare.

Cons:

Ho prenotato 6 stanze con letti singoli mi hanno dato letti matrimoniali. Nonostante le mie rimostr non hanno risolto il problema. Colazione con tanto cibo ma non di qualità alta.

2026-03-13 • via Nuitee
D
damijan • couple • si
10
Pros:

Thanks, Mr. Irfan!

2026-03-05 • via Nuitee
R
Razvan • family_with_children • ro
7
Pros:

Mic dejun
Wi-fi
Locatie
Raportul calitate-pret

Cons:

Mirosul de pipi de pisica
Zgomotul produs de traficul stradal si zgomotul din hotel la ore foarte tarzii(24:00-2:00).
Micul dejun-acelasi in fiecare zi.Nu au cafea(doar cafea instant foarte proasta)si nici sucuri
Camerele si hotelul in sine sunt mult mai mici decat in fotografiile de prezentare

2026-02-27 • via Nuitee
F
Fatima Zahra • solo_traveller • fr
7
2026-02-25 • via Nuitee
D
david • couple • es
4
Pros:

Los gatos sueltos por ahi

Cons:

El desayuno, el ruido baño y trafico, la tele que no va, el agua caliente de la ducha a veces no va, no habia masaje disponible cuando pregunte por la tarde etc..

2026-02-14 • via Nuitee
M
Marouane • couple • de
1
Pros:

Sehr gute Lage

Cons:

Starker Lärm von draußen (Autos und Verkehr), besonders nachts.
• Das Hotel war sehr schmutzig, überall gab es Katzenurin.
• In den ersten drei Nächten funktionierte mein Zimmerschlüssel nicht.
• Jedes Mal musste ich nachts gegen 02:00 Uhr warten, bis ein Mitarbeiter kam, um mir zu helfen.
• Die Zimmermädchen waren sehr laut, standen vor meiner Zimmertür, lachten und unterhielten sich.
• Am Anreisetag gab es in meinem Zimmer weder eine Flasche Wasser noch irgendeine Begrüßung.

2026-02-09 • via Nuitee
Зиёдилла • extended_group • uz
3
если номер не имеет значение можно а так не приемлимо
Pros:

Только завтрак и расположение.

Cons:

Было запрошено отдельные кровати однако не смогли предоставить. Хотя обещали что будет все ОК.
Кроме того в другом номера где были наши друзья туалет расположен очень неудобный и невозможно сесть. еще воняет кошачье мочой.

2026-01-27 • via Nuitee
A
Angelika (correct cell phone: +36302033259) • couple • hu
10
Pros:

Központi helyzete

Cons:

-

2026-01-22 • via Nuitee