Comfort Inn & Suites Harvey - Chicago Southland

Hotels
•
Comfort
2.9 (509 reviews)
16900 South Halsted Street , Harvey , US

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
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Review Highlights

Pros:
Excellent, easy-to-find location
Comfortable beds and working air conditioning reported by several guests
Occasional helpful/front-desk staff who addressed issues
Cons:
Repeated cleanliness problems (dirty rooms, leftover items, smoke smell)
Billing/deposit disputes and reports of being overcharged
Poor maintenance (broken locks, tiles, appliances)
Limited or minimal breakfast and missing in-room amenities (iron, ice, cups)

Categories

Cleanliness
1.5
Multiple reports of dirty rooms: hair on shower walls, used soap bars, dirty towels, smoke smell, and unsanitary conditions causing at least one guest to not complete their stay.
Service
5
Mixed service: several guests reported rude or inattentive staff and checkout/charge problems, but other mentions note a very helpful attendant who addressed noise complaints promptly.
Location
7
Consistently praised: described as excellent, easy to find, close to family and in a convenient area (one guest noted a nearby shop).
Room Quality
2
Frequent maintenance and room issues: broken locks, loose tiles, microwave/telephone problems, leftover guest items, and questionable bedding cleanliness.
Amenities
2
Amenities lacking or poorly stocked: no irons/boards, no ice/cups in room, limited breakfast items, missing washcloths and basic supplies.
Value for Money
1
Strong negative sentiment about charges and deposits (reports of being overcharged and not receiving deposit refunds) and general feeling of poor value.
Food and Beverage
1.8
Breakfast offering repeatedly described as minimal or inadequate (few eggs/sausage, no waffle batter, limited variety).
Overall Experience
2.9
Overall stays skew negative with recurring cleanliness, maintenance, and billing issues, though location and occasional good staff interactions partially offset the poor aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Convenient Location
Situated just 5 miles from River Oaks Center shopping, our Harvey hotel offers easy access to Interstates 90 and 294.

Comfortable Accommodations
Every room at Days Inn – Harvey features cable TV, free Wi-Fi, coffee-making facilities, and ironing amenities.

On-Site Amenities
Enjoy access to our fitness center, business center, and vending machines during your stay at Harvey Days Inn.

Ready to experience comfort and convenience in Harvey, Illinois? Book your stay with us today!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHI

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

2.9
Based on 509 reviews
Cleanliness: 1.5
Service: 5
Location: 7
Room Quality: 2
Amenities: 2
Value for Money: 1
Food and Beverage: 1.8
Overall Experience: 2.9
P
Pilsung Kim • solo_traveller • us
7
2026-11-05 • via Nuitee
L
Lisa • couple • us
2
Cons:

HORRIBLE. Iron gate is falling down. Trash on the parking lot and by the entrance. I was charged the $100 damage deposit and there was no damage. The clerk checked my room before I left and she told me there was no damage. My receipt read I was charged $149, however my card waa charged $254. I had to call 5 tines

2026-10-30 • via Nuitee
P
Phillips • couple • us
4
Worst Choice property I’ve ever stayed at.
Cons:

No breakfast, or minimal offering. No wash cloth. Could barely open room door. Phone calls from hotel after checkout asking what happened to the luggage cart. Side doors blocked.

2026-10-28 • via Nuitee
B
Booker • couple • us
8
2026-10-27 • via Nuitee
A
Allen • couple • us
10
Great location and friendly staff
Pros:

The room was clean and was stocked with towels and linens. The location was easy to find and close to family

Cons:

N/a

2026-10-24 • via Nuitee
D
Dakota • extended_group • us
2
Pros:

It was a room that I could sleep in.

Cons:

The guy checking us in was rude and had food all over his hand when handing us our key cards. The lock to my room was barley hanging on by a stripped screw. The room smelled of smoke. The bed was made but I questioned if the sheets were changed because of a bad smell on two of the pillows. There were still soap wrappers in the shower from the previous guest, and I found the previous guest drivers license on the night stand. I asked the front desk when breakfast began, they said 7am. I go to the lobby at 7:15am and the breakfast room was empty and dark. Our party was leaving at 7:30am for the day, when I went to meet up at 7:30am the breakfast room was open but very little was stocked, Maybe two scoops of eggs and four sausage patties in the hot containers, and bread for toast but they were out of butter and a waffle station. overall not a great experience.

2026-10-13 • via Nuitee
J
Jalaal • couple • us
7
2026-10-12 • via Nuitee
H
Hanna • couple • us
4
Dirty room but ok overall stay.
Pros:

The bed was comfy. The air conditioning worked so the room was nice and cool.

Cons:

The room was dirty when we got there. They gave us one towel and no extra toilet paper. Some towels were already dirty when we got them. I would’ve expected a clean room.

2026-10-12 • via Nuitee
M
Michelle • couple • us
6
2026-10-12 • via Nuitee
D
Devon • couple • us
1
2026-10-10 • via Nuitee
S
Stacy • solo_traveller • us
1
Cons:

That they scammed me out of my $100 deposit and til this day I have not received back.

2026-10-09 • via Nuitee
C
Cheznee • couple • us
1
2026-10-08 • via Nuitee
S
Sommer • couple • us
7
Pros:

Beds were clean. Air conditioner worked well. I like to sleep in 60 degrees at night.

Cons:

Breakfast not a good variety. No waffle batter for waffles. Only cereal, toast and yogurt to eat.

2026-09-17 • via Nuitee
R
Robert • family_with_children • us
1
Terrible
Pros:

Place is a fraud

Cons:

New employees new owners

2026-09-12 • via Nuitee
H
Heavenly • couple • us
1
2026-09-10 • via Nuitee
K
Kellie • couple • us
1
I was completely unsatisfied and I feel like I should get a full refund.
Pros:

Nothing.

Cons:

My room had a tile that was out of place. The microwave was filthy and not to mention that it didn’t work. The telephone didn’t have a cord. Not enough linen or towels. The toilet paper holder was broken. And the staff wasn’t pleasant. Will I stay there again or recommend the place to anyone? Definitely No!!!!!!!!

2026-09-07 • via Nuitee
S
Swain • solo_traveller • us
6
Pros:

Weed shop next door

Cons:

No iron boards in room x no iron in room no ice bucket nor plastic cups in room..

2026-09-07 • via Nuitee
W
Wynne • couple • us
3
Pros:

The hotel's location is excellent, and the property itself looks very nice, inviting, and well-maintained. Upon arrival, we immediately noticed how pleasant and clean the entire environment smelled. Additionally, the hotel attendant was absolutely awesome and provided fantastic service throughout our stay.

Cons:

Upon arriving, our first impression of the room was positive, as it was well-decorated and appeared clean. However, we quickly noticed several significant housekeeping issues in the bathroom. There were used bars of soap left on both the sink and in the shower, hair on the shower wall from a previous guest, and the floor did not appear to have been mopped. Additionally, the room remained uncomfortably humid despite having the air conditioning running. Later in the evening, we experienced noise disruption from guests playing cards in the lobby. Fortunately, the front desk attendant addressed the issue promptly after we complained, and the guests moved.

2026-09-03 • via Nuitee
C
Calcara • couple • us
1
Unable to complete stay due to unsanitary conditions
Pros:

Nothing

Cons:

Everything

2026-08-31 • via Nuitee
M
Monique • solo_traveller • us
6
Cons:

No tv
Service workers didn’t want to help kept hanging up phone
Complained they were busy as if this wasn’t their job

2026-08-23 • via Nuitee