Vila Gale Santa Cruz

Hotels
•
Vila Gale
8.4 (560 reviews)
Rua S.Fernando , Santa Cruz , pt

listing image 1
Show all photos
Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Nice location
Lovely facilities
Cons:
Cleanliness issues
Food quality concerns

Categories

Cleanliness
7.61
Some reviews mentioned dirty towels in reception and cleanliness issues.
Service
9.08
Many reviews praised the staff for being friendly and accommodating.
Location
9.12
Positive mentions of location being near the beach and airport.
Room Quality
8.57
Rooms were noted as nice and spacious, though some furnishings were described as outdated.
Amenities
8.6
Guests enjoyed the pools and wellness facilities.
Value for Money
8.06
Mixed reviews regarding breakfast and food quality; some guests felt improvements could be made.
Food and Beverage
7.61
Feedback highlighted low variety and quality in food offerings.
Overall Experience
8.58
The overall sentiment was positive with guests expressing satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 20:50

Property Description

Luxurious Accommodation with Ocean Views
Located in a serene area of Madeira, Vila Galé offers deluxe rooms with anti-allergic duvets and private balconies overlooking the Atlantic Ocean. The wellness centre, pool, and beauty treatments ensure a relaxing stay.

Culinary Delights and Dining Options
Indulge in regional specialties and international cuisine at the Versatil Restaurant or savor Mediterranean dishes at the Inevitável Pasta Lounge. With a variety of dining options, your taste buds are in for a treat.

Convenient Location and Nearby Attractions
Situated just a 5-minute drive from Madeira International Airport and Pico do Cruz Mountain, Vila Galé provides easy access to both travel hubs and natural wonders. Book now for a memorable stay by the ocean.

Important information:

Please note that access to the indoor pool for children under the age of 12 is allowed accompanied by an adult. Also the use of a swimming cap is mandatory in the indoor pool.

The access to the hot tub, sauna or Turkish bath is limited to people aged over 16 years old.

Please note that when booking more than 9 rooms, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FNC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 560 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 8.57
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 7.61
Overall Experience: 8.58
N
Nelli • extended_group • de
10
2026-05-01 • via Nuitee
S
stephane • family_with_children • fr
9
2026-04-27 • via Nuitee
D
Dr. Bernhard • couple • de
10
Alles bestens!!!
2026-04-26 • via Nuitee
M
Margot • solo_traveller • pt
5
Not for me
Pros:

Good shower over bath. Freshly cooked eggs for breakfast. Very clean.

Cons:

Far too big. Generally tired, e.g. rusty bath, uncomfortable mattress.
Breakfast was frenzied, with food choices running out faster than they could be replaced. There wasn't too much choice to begin with. Silly price.

2026-04-25 • via Nuitee
L
Liliia • couple • de
10
2026-04-22 • via Nuitee
T
Thomas • solo_traveller • de
8
2026-04-20 • via Nuitee
J
Janalee • couple • us
9
Very nice, comfortable stay.
Pros:

Wonderful location close to airport and right on the beach.

Cons:

Our shower was broken but they let us use another room to take a shower.

2026-04-19 • via Nuitee
A
Andrew • solo_traveller • gb
8
2026-04-17 • via Nuitee
I
Izabela • family_with_children • pl
10
Fantastyczny widok na ocean i lądujące samoloty :)
Pros:

Wybraliśmy ten hotel ze wzgledu na położenie blisko lotniska. Spędziliśmy tu tylko jedna noc przed wylotem, ale zdecydowanie mogłabym tu spędzić więcej czasu. Obsługa bardzo życzliwa i pomocna. Mieliśmy pokój z przepieknym widokiem na ocean i lądujące samoloty, co było bardzo ciekawym doświadczeniem i nam bardzo się podobało. Dodatkowo rano był przepiekny wschód słońca nad oceanem widoczny z naszego balkonu. Dostepny duzy basen z widokiem na ocean. Pokój wystarczająco duży, czysto. Śniadanie różnorodne, smaczne. Polecam:)

2026-04-09 • via Nuitee
L
Lilla • couple • hu
10
2026-04-07 • via Nuitee
G
Gerhard • solo_traveller • at
9
Pros:

Der Blick auf die anfliegenden Flugzeuge!

2026-04-06 • via Nuitee
A
Alette Kristine • extended_group • no
10
2026-04-04 • via Nuitee
M
Maria • family_with_children • dk
8
Rigtig fint hotel
Pros:

Hyggeligt hotel med gode rummelige værelser, sødt personale og underholdning. Sengen var behagelig og udsigten flot.

Cons:

Der var ikke fuldstændig rent på badeværelset og vi fandt hår i badet.

2026-04-04 • via Nuitee
M
Marisa • couple • us
10
2026-04-04 • via Nuitee
B
Berto Lijó • couple • es
9
Muy bueno
Pros:

Parking subterráneo, piscinas, desayuno.

Cons:

Poca iluminación en la habitación, precios del bar, una caña 5,60€

2026-04-03 • via Nuitee
M
Margit • couple • at
8
Sehr positiv bis auf das Dämmerlicht!
Pros:

Die Lage, moderne Ausstattung, Gutes Frühstücksbuffet, höfliches kompetentes Personal!

Cons:

Im gesamten Haus viel zu düster! Man glaubt, die Beleuchtung funktioniert nur zur Hälfte. Im Zimmer, Frühstücksraum un d in der Bar!

2026-04-01 • via Nuitee
L
luis paulo ferreira da costa • couple • pt
7
Pros:

Spa,piscina interior

Cons:

Roupão, pagar aluguer
Estacionamento pago

2026-03-23 • via Nuitee
S
Santos • solo_traveller • pt
10
Excelente
Pros:

Ótima localização, acessíveis para os transportes com auto carros que passam perto do Hotel. Pequeno almoço muito bom e com muitas opções. O spa do Hotel é muito agradável! Com certeza irei voltar😊

2026-03-22 • via Nuitee
V
Vira • solo_traveller • be
10
2026-03-20 • via Nuitee
N
Neves • solo_traveller • pt
10
2026-03-19 • via Nuitee