Vila Gale Santa Cruz

Hotels
•
Vila Gale
8.4 (522 reviews)
Rua S.Fernando , Santa Cruz , pt

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Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Nice location
Lovely facilities
Cons:
Cleanliness issues
Food quality concerns

Categories

Cleanliness
7.61
Some reviews mentioned dirty towels in reception and cleanliness issues.
Service
9.08
Many reviews praised the staff for being friendly and accommodating.
Location
9.12
Positive mentions of location being near the beach and airport.
Room Quality
8.57
Rooms were noted as nice and spacious, though some furnishings were described as outdated.
Amenities
8.6
Guests enjoyed the pools and wellness facilities.
Value for Money
8.06
Mixed reviews regarding breakfast and food quality; some guests felt improvements could be made.
Food and Beverage
7.61
Feedback highlighted low variety and quality in food offerings.
Overall Experience
8.58
The overall sentiment was positive with guests expressing satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 20:50

Property Description

Luxurious Accommodation with Ocean Views
Located in a serene area of Madeira, Vila Galé offers deluxe rooms with anti-allergic duvets and private balconies overlooking the Atlantic Ocean. The wellness centre, pool, and beauty treatments ensure a relaxing stay.

Culinary Delights and Dining Options
Indulge in regional specialties and international cuisine at the Versatil Restaurant or savor Mediterranean dishes at the Inevitável Pasta Lounge. With a variety of dining options, your taste buds are in for a treat.

Convenient Location and Nearby Attractions
Situated just a 5-minute drive from Madeira International Airport and Pico do Cruz Mountain, Vila Galé provides easy access to both travel hubs and natural wonders. Book now for a memorable stay by the ocean.

Important information:

Please note that access to the indoor pool for children under the age of 12 is allowed accompanied by an adult. Also the use of a swimming cap is mandatory in the indoor pool.

The access to the hot tub, sauna or Turkish bath is limited to people aged over 16 years old.

Please note that when booking more than 9 rooms, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FNC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 522 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 8.57
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 7.61
Overall Experience: 8.58
M
Maria • family_with_children • dk
8
Rigtig fint hotel
Pros:

Hyggeligt hotel med gode rummelige værelser, sødt personale og underholdning. Sengen var behagelig og udsigten flot.

Cons:

Der var ikke fuldstændig rent på badeværelset og vi fandt hår i badet.

2026-04-04 • via Nuitee
M
Marisa • couple • us
10
2026-04-04 • via Nuitee
A
Alette Kristine • extended_group • no
10
2026-04-04 • via Nuitee
B
Berto Lijó • couple • es
9
Muy bueno
Pros:

Parking subterráneo, piscinas, desayuno.

Cons:

Poca iluminación en la habitación, precios del bar, una caña 5,60€

2026-04-03 • via Nuitee
M
Margit • couple • at
8
Sehr positiv bis auf das Dämmerlicht!
Pros:

Die Lage, moderne Ausstattung, Gutes Frühstücksbuffet, höfliches kompetentes Personal!

Cons:

Im gesamten Haus viel zu düster! Man glaubt, die Beleuchtung funktioniert nur zur Hälfte. Im Zimmer, Frühstücksraum un d in der Bar!

2026-04-01 • via Nuitee
L
luis paulo ferreira da costa • couple • pt
7
Pros:

Spa,piscina interior

Cons:

Roupão, pagar aluguer
Estacionamento pago

2026-03-23 • via Nuitee
S
Santos • solo_traveller • pt
10
Excelente
Pros:

Ótima localização, acessíveis para os transportes com auto carros que passam perto do Hotel. Pequeno almoço muito bom e com muitas opções. O spa do Hotel é muito agradável! Com certeza irei voltar😊

2026-03-22 • via Nuitee
V
Vira • solo_traveller • be
10
2026-03-20 • via Nuitee
N
Neves • solo_traveller • pt
10
2026-03-19 • via Nuitee
M
Marton • extended_group • hu
9
Nagyszerű, jó!
Pros:

The airport was very close, but it was not a problem for us. The services were great. However, the parking is not free! There are some places where it is free in front of the hotel, but in the parking lot it is 10€.
Nagyszerű a szállás! Közel a reptér, de nem volt zavaró!
A parkolás ingyenes a szálloda előtt, de csak néhány hely van! Bent a mélygarázsban már 10€/nap.

2026-03-18 • via Nuitee
B
Brian • couple • ca
10
Nice ocean front room. Stayed one night for morning flight. Excellent breakfast, dinner options.
Pros:

nice ocean front room. Stayed one night for morning flight. Excellent breakfast, dinner options.

2026-03-16 • via Nuitee
• couple • fr
9
Pros:

L accueil et confort de l'hôtel.

Cons:

L'emplacement un peu proche de l'aéroport. Sinon beau village .

2026-03-13 • via Nuitee
M
Magdalena • family_with_children • pl
10
Pros:

Miejscowość Santa Cruz bardzo kameralna, restauracja ROTA DOS SABORES z lokalną kuchnią, ponchą i biką umilała wieczory.
Lokalizacja w bliskim sąsiedztwie z lotniskiem, widok z balkonu na pas startowy stał się atrakcją o poranku.
Kuchnia w samym hotelu bardzo Nas zachwyciła- duży wybór oraz show cooking- omlety, pancakes i jaja sadzone.
Basen z saunami i zewnętrznym basenem również w lutym umilały wieczory.
Gorąco polecamy wybór hotelu Vile Galle w Santa Cruz.
Maderę polecamy z wypożyczeniem samochodu i zwiedzaniem we własnym tempie- stolica zachwyca, Wawrzyniec urzeka, Achadas da Cruz zachwyca surowym pięknem...
W samej stolicy polecamy baseny lawowe DOCA DO CAVACAS z świetną restauracją z tarasem i widokiem na klif.
Polecamy ;)

2026-03-13 • via Nuitee
L
Luis • family_with_children • pt
9
2026-03-09 • via Nuitee
N
Noga • extended_group • il
8
בסדר
Pros:

נוף יפה, ארוחה טובה

Cons:

לא היה קומקום. מחיר מאוד גבוה לחדר טריפל עפ מיטה נוספת נפתחת

2026-03-04 • via Nuitee
J
Jo • couple • gb
8
2026-03-04 • via Nuitee
A
arnoli • family_with_children • ee
9
2026-03-03 • via Nuitee
S
Sven • solo_traveller • de
8
Ideal für Kurztrip
Pros:

Die Lage zum Flugplatz war prima

Cons:

Gibt nix auszusetzen
Bei Halbverpfegung durch das das buffed gut und sehr reichhaltig 👍

2026-03-03 • via Nuitee
E
Evelyn • solo_traveller • de
7
2026-03-02 • via Nuitee
O
Ouzi • extended_group • il
9
2026-03-01 • via Nuitee