Vila Gale Santa Cruz

Hotels
•
Vila Gale
8.4 (522 reviews)
Rua S.Fernando , Santa Cruz , pt

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Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Nice location
Lovely facilities
Cons:
Cleanliness issues
Food quality concerns

Categories

Cleanliness
7.61
Some reviews mentioned dirty towels in reception and cleanliness issues.
Service
9.08
Many reviews praised the staff for being friendly and accommodating.
Location
9.12
Positive mentions of location being near the beach and airport.
Room Quality
8.57
Rooms were noted as nice and spacious, though some furnishings were described as outdated.
Amenities
8.6
Guests enjoyed the pools and wellness facilities.
Value for Money
8.06
Mixed reviews regarding breakfast and food quality; some guests felt improvements could be made.
Food and Beverage
7.61
Feedback highlighted low variety and quality in food offerings.
Overall Experience
8.58
The overall sentiment was positive with guests expressing satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 20:50

Property Description

Luxurious Accommodation with Ocean Views
Located in a serene area of Madeira, Vila Galé offers deluxe rooms with anti-allergic duvets and private balconies overlooking the Atlantic Ocean. The wellness centre, pool, and beauty treatments ensure a relaxing stay.

Culinary Delights and Dining Options
Indulge in regional specialties and international cuisine at the Versatil Restaurant or savor Mediterranean dishes at the Inevitável Pasta Lounge. With a variety of dining options, your taste buds are in for a treat.

Convenient Location and Nearby Attractions
Situated just a 5-minute drive from Madeira International Airport and Pico do Cruz Mountain, Vila Galé provides easy access to both travel hubs and natural wonders. Book now for a memorable stay by the ocean.

Important information:

Please note that access to the indoor pool for children under the age of 12 is allowed accompanied by an adult. Also the use of a swimming cap is mandatory in the indoor pool.

The access to the hot tub, sauna or Turkish bath is limited to people aged over 16 years old.

Please note that when booking more than 9 rooms, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FNC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 522 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 8.57
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 7.61
Overall Experience: 8.58
A
Ana Cristina • couple • pt
9
Boa vista e bom tempo
Pros:

Da vista sobre as ilhas Desertas, da varanda, do quarto e da cama.

Cons:

Não se aplica.

2026-02-14 • via Nuitee
C
Carsten • couple • nl
8
Fijne plek
Pros:

Schoon

Cons:

Parkeren

2026-02-13 • via Nuitee
A
Annette • couple • de
10
Pros:

Die Lage, Freundlichkeit des Personals,Sauberkeit, Ausstattung, Service, Essen und vieles mehr. Mir hat einfach alles gefallen.

2026-01-31 • via Nuitee
N
Nina • couple • de
10
2026-01-29 • via Nuitee
F
Filipe • couple • pt
10
2026-01-29 • via Nuitee
F
Franklin • couple • ie
10
2026-01-28 • via Nuitee
A
Ariel • solo_traveller • gb
9
2026-01-27 • via Nuitee
L
Luís • solo_traveller • pt
9
Quase excelente
Pros:

Localização, pequeno almoço, jantar buffet, staff, piscina interior.

Cons:

Um ponto negativo apenas.... não existir máquina de café no quarto superior com vista mar.

2026-01-26 • via Nuitee
G
Gary • couple • gb
10
Relaxed and enjoyable stay
Pros:

Everything. Where it was situated, close to the beach, the shops, restaurants.

Excellent breakfast and entertainment. Staff were friendly and approachable.

Rooms were large and airy. Beds very comfortable. High standard of cleanliness throughout.

Cons:

No issues at all. Hotel met our requirements

2026-01-25 • via Nuitee
A
Ana • couple • pt
8
2026-01-25 • via Nuitee
S
Susana • couple • pt
10
2026-01-22 • via Nuitee
P
Pita • couple • pt
7
2026-01-22 • via Nuitee
A
Ana • couple • se
10
2026-01-21 • via Nuitee
M
Martin • couple • hu
7
Pros:

Nagyon jó

Cons:

A svédasztalos vacsora

2026-01-20 • via Nuitee
S
silvia • couple • it
10
2026-01-20 • via Nuitee
N
Nuno • solo_traveller • pt
7
2026-01-20 • via Nuitee
N
Nathalie • couple • de
8
2026-01-20 • via Nuitee
M
Marco A S • couple • pt
8
Pros:

Tudo bom...a Repetir :)

Cons:

nada

2026-01-19 • via Nuitee
J
Jose Amaro Jesus • couple • pt
9
Agradável
Pros:

Bom pequeno almoço
Boa localização muito agradável

2026-01-19 • via Nuitee
N
Nataliia • family_with_children • ua
7
Pros:

очень близко к аэропорту. удобная кровать. есть крытый бассейн и сауна.

Cons:

никак не могла найти вход в бассейн. На ресепшене не рассказали об услугах, которыми можно воспользоваться. В номере нет халата и тапочек. Нет полотенец для бассейна в номере. Их выдают у самого бассейна.
Мы уезжали очень рано и попросили завтрак с собой. К сожалению, все что дали было не свежее. Я считаю, что цена не соответствует качеству услуг

2026-01-19 • via Nuitee