Hilton Garden Inn Columbia

Hotels
•
Hilton Garden Inn
7.9 (157 reviews)
3300 Vandiver Drive , Columbia , US
+1 410-750-3700

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Location (convenient, close to events/family)
Clean and comfortable rooms (toiletries stocked, quiet, spacious)
Friendly/professional staff (many mentions)
Good amenities (patio, general amenities)
Consistent positive repeat-stay sentiment
Cons:
Customer service/front desk issues (unwelcoming, poor communication, lost mail)
Value concerns (high price, 'not worth the price', no complimentary breakfast)
Breakfast: charged, pricey, lower quality/fast-food style
Housekeeping failures (failure to clean/provide supplies; one report of stained bedding)
Some facility issues (warm elevators)

Categories

Cleanliness
6.5
Multiple guests praised cleanliness and stocked toiletries, but isolated serious issues (dried blood on a bedspread, failure of room service to clean/provide supplies) lowered this score.
Service
7.7
Mixed reports: many mentions of friendly, professional and helpful staff, but several complaints about unwelcoming front desk, poor customer service and lost mail created notable service concerns.
Location
9.6
Consistently praised as convenient and close to events/family; location was repeatedly listed as a primary pro.
Room Quality
8.8
Rooms described as very nice, comfortable, quiet and spacious with stocked toiletries; one serious exception with stained bedding affected perceptions but overall room quality was strong.
Amenities
8.6
Guests noted good amenities (patio, general hotel amenities, toiletries); minor complaints such as warm elevators and charged breakfast affected impressions slightly.
Value for Money
6
Multiple guests said the price was not justified (comments about high cost, 'not worth the price' and no complimentary breakfast after high room charges).
Food and Beverage
6.5
Breakfast was frequently criticized: described as pricey, charged, and of lower/fast-food quality, producing negative sentiment for F&B.
Overall Experience
9.5
Overall stays were often enjoyable with several guests saying they 'always enjoy' or called it a 'perfect place'; positives in location, rooms and friendly staff offset service/cleanliness incidents for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Luxurious Amenities and Convenient Location

Indulge in Culinary Delights

Explore Nearby Attractions

Experience comfort and convenience at Hilton Garden Inn Columbia. With an on-site restaurant, indoor pool, and well-equipped gym, this hotel ensures a relaxing stay. Enjoy complimentary WiFi and HBO in spacious rooms featuring modern amenities. Start your day with a delicious breakfast buffet and savor meals at the Great American Grill. Located near the University of Missouri, L.A. Nickell Golf Course, and Columbia Mall, there's plenty to explore. Unwind at Finger Lake State Park, just a short drive away. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: STL

Location

Guest Reviews

7.9
Based on 157 reviews
Cleanliness: 6.5
Service: 7.7
Location: 9.6
Room Quality: 8.8
Amenities: 8.6
Value for Money: 6
Food and Beverage: 6.5
Overall Experience: 9.5
K
Kathleen • family_with_children • us
8
short but sweet!
Pros:

the staff was amazing! the hotel was very clean and organized. the beds and pillow were comfortable! the overall look and feel of the hotel was perfect. The proximity to Mizzou is good as well. Would stay again!!

Cons:

too pricey but that is because all the hotel upcharge their rooms for hoco weekend.

2026-11-02 • via Nuitee
M
Maayan • couple • us
3
Pros:

Location

Cons:

Customer service poor
Front Desk staff not welcoming
Room service failure to clean provide supplies
Breakfast quality of fast food service.

2026-10-10 • via Nuitee
B
Bret • extended_group • us
9
Pros:

Hotel and rooms were very clean and comfortable, staff was very friendly and helpful

2026-10-09 • via Nuitee
J
John • solo_traveller • us
5
everything ok, but price was ridiculous.
Pros:

was not worth the price. No free breakfast after paying 400+ dollars for a room is outrageous.

Cons:

cost

2026-10-07 • via Nuitee
3
332lesam • Family
8
Nice room
Pros:

Very nice room. The elevators are a bit warm and breakfast is a bit pricey.

2026-08-24 • via Tripadvisor
H
Hendren • solo_traveller • us
9
Pros:

Location, staff was professional

Cons:

Time was to fast

2026-08-15 • via Nuitee
K
Kiefer • family_with_children • us
10
Comfortable, clean, quiet.
Pros:

The room was clean, all toiletries were fully stocked. There were no foul odors or smoke odors.

2026-08-08 • via Nuitee
L
Larson • couple • us
10
It was great
Pros:

Always enjoy our stay here

Cons:

Close to my family

2026-06-28 • via Nuitee
O
Orliviae • couple • us
10
2026-06-22 • via Nuitee
T
Teresa • couple • us
10
The hotel location was close to where I was participating in the Missouri Senior Games.
Pros:

The hotel was clean and had a nice patio outside. The staff was friendly.

Cons:

They charged for breakfast.

2026-06-15 • via Nuitee
J
Johnson • solo_traveller • us
7
Pros:

It was very clean and peaceful and spacious that part

Cons:

Didn’t like the fact that my bed spread had dried up blood stains on them it didn’t sit well

2026-06-01 • via Nuitee
L
Leslie • solo_traveller • us
8
2026-05-31 • via Nuitee
R
robbD103WQ • Business
2
Poor communication and untrustworthy
Pros:

While staying here on business, I had some mail sent to me at the Hilton Garden Inn Columbia. I informed the hotel manager in writing, via email, to please hold my mail. She immediately replied to my email stating that she'd "most definitely" hold my mail for me. Approximately 36 hours later, I went to the hotel front desk to retrieve my mail. Nobody at the front desk - including the manager whom I had notified in writing to hold my mail - could locate it! She determined that the hotel night auditor returned it. One piece of mail, sent to me by a family member, was returned marked "Return to Sender". The other piece - sent to be by my attorney - simply vanished! It was never received, nor was it ever returned. This experience left me frustrated and disappointed.

2026-05-22 • via Tripadvisor
C
Charlene • couple • us
10
Perfect place to stay on a long road trip.
Pros:

Beautiful and clean, away from the highway. Friendly staff. Good amenities

Cons:

Nothing

2026-05-19 • via Nuitee
D
Debbia • solo_traveller • us
8
Pros:

Everything

Cons:

Everything was good

2026-05-18 • via Nuitee
J
Jules • couple • us
8
2026-05-11 • via Nuitee
A
Ashley • family_with_children • us
10
2026-04-27 • via Nuitee
D
Debbia • solo_traveller • us
10
Pros:

Good service

Cons:

Everything was good

2026-04-20 • via Nuitee
D
Debbia • family_with_children • us
10
Pros:

Very friendly and good service

2026-04-13 • via Nuitee
M
Miranda • couple • us
9
2026-04-10 • via Nuitee