Zafiro Rey Don Jaime

Hotels
Zafiro Hotels
8.5 (137 reviews)
Puig Major, 5 , Santa Ponsa , es

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great views
Friendly service
Cons:
Poor buffet food quality
Cold pool
No snack options

Categories

Cleanliness
8.21
Clean and comfortable atmosphere.
Service
8.98
Friendly service throughout the stay.
Location
9.22
Great views from the upper pool.
Room Quality
8.67
Rooms were comfortable and well-maintained.
Amenities
8.4
Upper pool offers nice views but limited food options.
Value for Money
8.66
Adequate value for a 4-star hotel.
Food and Beverage
7.21
Buffet food quality was disappointing.
Overall Experience
8.68
Enjoyable stay but not exceptional enough to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:15

Property Description

Prime Location
Located between the Santa Ponsa beach and golf courses, Zafiro Rey Don Jaime offers the perfect blend of relaxation and leisure activities.

Luxurious Amenities
Enjoy the outdoor pool in beautiful gardens, elegant interiors, private balconies, and a restaurant serving delectable international and regional dishes.

Family-Friendly Entertainment
From kids club to entertainment programs for all ages, the hotel ensures a memorable stay for families.

Experience the best of Mallorca at Zafiro Rey Don Jaime.

Important information:

Please note when booking all inclusive, breakfast, lunch and dinner take place at the buffet restaurant. The pool bar offers a selection of cold and warm dishes. Menu for children is available.
Restaurant opening times vary according to weather forecast and hotel occupancy.

Please note that for reservations of 5 rooms or more group policies will apply. Please contact the property for details after you book.

Air conditioning / Heating (seasonal)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 137 reviews
Cleanliness: 8.21
Service: 8.98
Location: 9.22
Room Quality: 8.67
Amenities: 8.4
Value for Money: 8.66
Food and Beverage: 7.21
Overall Experience: 8.68
J
John extended_group gb
9
2026-01-15 via Nuitee
A
Alexandra couple hu
8
2026-01-15 via Nuitee
M
Miguel solo_traveller es
8
Pros:

La piscina de arriba con las vistas

Cons:

La comida del buffet mui mala,a un hotel de 4 estrellas hay que exigirle mucho mejor comida

2025-11-02 via Nuitee
L
Lisa couple gb
7
I enjoyed my stay but have had better so wouldn’t return
Pros:

Friendly and clean and comfortable food was good enough

Cons:

No snack bar / no pool food only sandwiches
Pool was too cold to use in September
Boilers outside were noisey 24/7 had to close patio doors to sleep

2025-10-08 via Nuitee
K
Keith couple se
9
2025-09-20 via Nuitee
J
Jenna-Louise couple gb
5
2025-07-24 via Nuitee
L
Lisa couple gb
10
2025-07-07 via Nuitee
S
Sarah extended_group gb
9
2025-07-06 via Nuitee
A
Andres family with young children ee
10
Exceptional
Pros:

Location

2025-06-28 via Nuitee
D
David solo traveller gb
8
Very good
2025-06-24 via Nuitee
S
Sean young couple gb
9
Really enjoyed and would book again.
Pros:

Location was excellent, close to the beach. Staff were friendly and helpful. Food was awesome.

Cons:

The seating area outside is open plan with half the area set for smoking and the other half non smoking. But it’s not separated so the smell drifts to the non smoking area easily.

2025-06-22 via Nuitee
M
Michaela family with young children gb
10
Exceptional
2025-06-21 via Nuitee
A
Anita with friends no
8
Very good
2025-05-28 via Nuitee
J
Jonathan with friends gb
8
Very good
2025-05-24 via Nuitee
I
Iain young couple gb
5
Good trip. Hotel ok. Wouldnt recommend it though
Pros:

The loud music was very intrusive. A quiet lounge bar would have been appreciated

2025-05-21 via Nuitee
Y
Ylekiot9 solo traveller us
9
Great four-star hotel in the center of Santa ponsa not far from the beach
Pros:

Very close to beach and large supermarket. Nice views from some rooms. Pool was great to hang out at. Very warm and welcoming staff. They have everything you need at this hotel, and the food was excellent. In my experience, the rooms were very quiet compared to other hotels. Highly recommend, especially for the price. The staff is pretty laid-back about almost everything, they don't have a lot of strict rules you have to follow opposed to some other hotels. there is some evening entertainment if you're into that and during the day they have sports activities like shuffleboard pool, ping pong or water aerobics with dance instructors. they also have sangria parties during midday around the pool where they play music and hand out free sangria and fruit. Lots of fun! Pro tip-if you stay 7 days they give you one of your buffet nights in the patio restaurant all inclusive when you are staying half board!

Cons:

if you are unlucky enough to have a large youth group of soccer players invade the hotel, you probably won't enjoy your stay as much. there was a large soccer tournament while I was there but it was all adults and great fun. The hotel is located right next to a large sports complex and is where all the athletes stay. The room I got was directly above reception and had a great view but was a bit noisy at times and had smoke coming up from all the people milling around in front of the hotel. I would select a different room next time.

2025-05-15 via Nuitee
L
Lee solo traveller gb
8
Very good
2025-05-11 via Nuitee
T
Tracy with friends ie
9
Superb
2025-04-29 via Nuitee
J
Jack young couple gb
10
Excellent
Pros:

Great welcome, food and hospitality

Cons:

N/A

2025-04-16 via Nuitee
P
Paul family with young children gb
10
Top class
Pros:

Absolutely brilliant place the staff top class the food first rate plenty of choice all in all I would return in morning fantastic hotel

2025-04-15 via Nuitee