Zafiro Rey Don Jaime

Hotels
•
Zafiro Hotels
8.5 (145 reviews)
Puig Major, 5 , Santa Ponsa , es

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great views
Friendly service
Cons:
Poor buffet food quality
Cold pool
No snack options

Categories

Cleanliness
8.21
Clean and comfortable atmosphere.
Service
8.98
Friendly service throughout the stay.
Location
9.22
Great views from the upper pool.
Room Quality
8.67
Rooms were comfortable and well-maintained.
Amenities
8.4
Upper pool offers nice views but limited food options.
Value for Money
8.66
Adequate value for a 4-star hotel.
Food and Beverage
7.21
Buffet food quality was disappointing.
Overall Experience
8.68
Enjoyable stay but not exceptional enough to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:15

Property Description

Prime Location
Located between the Santa Ponsa beach and golf courses, Zafiro Rey Don Jaime offers the perfect blend of relaxation and leisure activities.

Luxurious Amenities
Enjoy the outdoor pool in beautiful gardens, elegant interiors, private balconies, and a restaurant serving delectable international and regional dishes.

Family-Friendly Entertainment
From kids club to entertainment programs for all ages, the hotel ensures a memorable stay for families.

Experience the best of Mallorca at Zafiro Rey Don Jaime.

Important information:

Please note when booking all inclusive, breakfast, lunch and dinner take place at the buffet restaurant. The pool bar offers a selection of cold and warm dishes. Menu for children is available.
Restaurant opening times vary according to weather forecast and hotel occupancy.

Please note that for reservations of 5 rooms or more group policies will apply. Please contact the property for details after you book.

Air conditioning / Heating (seasonal)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 145 reviews
Cleanliness: 8.21
Service: 8.98
Location: 9.22
Room Quality: 8.67
Amenities: 8.4
Value for Money: 8.66
Food and Beverage: 7.21
Overall Experience: 8.68
C
Charlie • couple • gb
10
10/10… Was fab. Thank you.
Pros:

Location, staff, food & facilities all superb. Hotel was fab.

Cons:

Nothing to dislike, had a great time and enjoyed our stay.

2026-07-14 • via Nuitee
E
Emma • couple • gb
10
2026-07-03 • via Nuitee
M
Maria-Alexandra • solo_traveller • ch
8
The best staff in Mallorca!!!
Pros:

Excellent staff!!! The best one

Cons:

The Rooms are a bit old

2026-06-17 • via Nuitee
A
Alexandra • couple • ro
8
2026-06-17 • via Nuitee
P
Potter • solo_traveller • ie
10
Pros:

just so lovely to deal with

2026-06-16 • via Nuitee
J
John • solo_traveller • au
10
Staff were great and so attentive - we were allowed to stay until we needed to leave for the airport! Will definitely co
Pros:

Beautifully kept and clean

Cons:

Nothing

2026-06-07 • via Nuitee
M
maria del carmen • solo_traveller • es
10
2026-05-27 • via Nuitee
M
Meelis • solo_traveller • ee
10
2026-04-20 • via Nuitee
A
Alexandra • couple • hu
8
2026-01-15 • via Nuitee
J
John • extended_group • gb
9
2026-01-15 • via Nuitee
M
Miguel • solo_traveller • es
8
Pros:

La piscina de arriba con las vistas

Cons:

La comida del buffet mui mala,a un hotel de 4 estrellas hay que exigirle mucho mejor comida

2025-11-02 • via Nuitee
L
Lisa • couple • gb
7
I enjoyed my stay but have had better so wouldn’t return
Pros:

Friendly and clean and comfortable food was good enough

Cons:

No snack bar / no pool food only sandwiches
Pool was too cold to use in September
Boilers outside were noisey 24/7 had to close patio doors to sleep

2025-10-08 • via Nuitee
K
Keith • couple • se
9
2025-09-20 • via Nuitee
J
Jenna-Louise • couple • gb
5
2025-07-24 • via Nuitee
L
Lisa • couple • gb
10
2025-07-07 • via Nuitee
S
Sarah • extended_group • gb
9
2025-07-06 • via Nuitee
A
Andres • family with young children • ee
10
Exceptional
Pros:

Location

2025-06-28 • via Nuitee
D
David • solo traveller • gb
8
Very good
2025-06-24 • via Nuitee
S
Sean • young couple • gb
9
Really enjoyed and would book again.
Pros:

Location was excellent, close to the beach. Staff were friendly and helpful. Food was awesome.

Cons:

The seating area outside is open plan with half the area set for smoking and the other half non smoking. But it’s not separated so the smell drifts to the non smoking area easily.

2025-06-22 • via Nuitee
M
Michaela • family with young children • gb
10
Exceptional
2025-06-21 • via Nuitee