Mercure Sofia City

Hotels
•
Accor
9.6 (415 reviews)
83 Bulgaria Boulevard, Sofia, 1404 , Sofia , BG
359-2-8189618

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Facilities

Meeting rooms
Health or beauty spa nearby
Electric car charging station
Free WiFi
24-hour front desk
Luggage storage
Street parking
Concierge service
Elevator
ATM/banking
See all facilities

Review Highlights

Pros:
Polite staff
Comfortable beds
Great location
Cons:
Cleanliness issues
Noise problems
Service inconsistency

Categories

Cleanliness
8.59
Multiple complaints about cleanliness in rooms and restaurant; specific issues raised.
Service
10
Staff were polite but overall service quality received mixed reviews.
Location
10
Great location for business travelers; conveniently located.
Room Quality
9.56
Rooms were spacious and comfortable, but some issues with noise.
Amenities
10
Modern amenities available, but some reported issues with air conditioning.
Value for Money
9.6
Good value for business travelers considering the location and amenities.
Food and Beverage
9.05
Quality of food and beverage needs improvement; specific complaints about breakfast.
Overall Experience
10
Overall satisfactory experience, with notable positives outweighing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:58

Property Description

Experience the perfect blend of comfort and modern amenities at Mercure Sofia City, your ideal urban retreat in Sofia.

Recreation Opportunities
Stay energized in our state-of-the-art 24-hour fitness center, or enjoy a relaxing afternoon in our serene common areas, equipped with television for your entertainment.

Dining Excellence
Savor international cuisine at Festa, one of our two exceptional restaurants, or unwind with a drink at the bar/lounge. Indulge in our buffet breakfast to start your day right.

Business and Event Facilities
Host your meetings in style with 1722 square feet of event space, complete with six meeting rooms and a 24-hour business center ensuring productivity during your stay.

Don't miss your chance to enjoy an unforgettable experience. Book your stay at Mercure Sofia City today!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

9.6
Based on 415 reviews
Cleanliness: 8.59
Service: 10
Location: 10
Room Quality: 9.56
Amenities: 10
Value for Money: 9.6
Food and Beverage: 9.05
Overall Experience: 10
O
Ovidiu-Sorin • extended_group • ro
9
Superb , voi reveni cu placere de cate ori voi avea ocazia
Pros:

DEOSEBIT DE VARIAT SI BOGAT

2026-04-08 • via Nuitee
B
burak • couple • tr
8
2026-04-06 • via Nuitee
D
Duygu • couple • bg
10
2026-04-04 • via Nuitee
A
Aziz Veysel • couple • tr
10
2026-04-04 • via Nuitee
S
Shahin • family_with_children • az
10
2026-04-02 • via Nuitee
Λία • family_with_children • gr
10
2026-04-02 • via Nuitee
C
Cristian • extended_group • pl
9
First-rate hotel, conveniently located in the business area of Sofia
Pros:

This is my second stay at this hotel, and I must admit that I really enjoyed my stay. The hotel is clean and modern, the breakfast was excellent and the staff are very professional and attentive.

Cons:

Nothing

2026-04-01 • via Nuitee
A
Anna • couple • ua
9
Отель супер, ресторану желаю поменять официанта
Pros:

Отель после ремонта и приятные цены , огромное спасибо персоналу рум сервис, помогли и сделали все как заказывали

Cons:

Не снимаю балы за ужасное отношение официанта в ресторане при отеле, официант вел себя высокомерно, не хотел принимать заказ и в итоге нам пришлось уйти

2026-03-31 • via Nuitee
H
Hristo • couple • bg
10
2026-03-31 • via Nuitee
M
Minko • couple • bg
9
2026-03-29 • via Nuitee
P
Petya • couple • bg
10
2026-03-29 • via Nuitee
V
valcheva • couple • bg
10
2026-03-29 • via Nuitee
D
Dilyana • solo_traveller • bg
10
2026-03-29 • via Nuitee
G
Georgi • family_with_children • bg
8
2026-03-28 • via Nuitee
M
Mary • family_with_children • mt
10
Definitely Iwill come again soon
Cons:

I'm very sadisfy

2026-03-28 • via Nuitee
Боян • couple • bg
10
2026-03-26 • via Nuitee
T
THEODOROS • family_with_children • gr
9
Pros:

Comfort, easy and clean.
Good mattress and pillows option.
Quiet with good noise isolation.

Cons:

There was not a luggage stand in the room.
I asked and it was immediately provided.

2026-03-25 • via Nuitee
K
Kruk • couple • pl
9
2026-03-23 • via Nuitee
G
Grigorova • couple • bg
10
2026-03-23 • via Nuitee
A
Altanay • family_with_children • nl
9
2026-03-23 • via Nuitee