Mercure Sofia City

Hotels
•
Accor
9.6 (415 reviews)
83 Bulgaria Boulevard, Sofia, 1404 , Sofia , BG
359-2-8189618

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Facilities

Meeting rooms
Health or beauty spa nearby
Electric car charging station
Free WiFi
24-hour front desk
Luggage storage
Street parking
Concierge service
Elevator
ATM/banking
See all facilities

Review Highlights

Pros:
Polite staff
Comfortable beds
Great location
Cons:
Cleanliness issues
Noise problems
Service inconsistency

Categories

Cleanliness
8.59
Multiple complaints about cleanliness in rooms and restaurant; specific issues raised.
Service
10
Staff were polite but overall service quality received mixed reviews.
Location
10
Great location for business travelers; conveniently located.
Room Quality
9.56
Rooms were spacious and comfortable, but some issues with noise.
Amenities
10
Modern amenities available, but some reported issues with air conditioning.
Value for Money
9.6
Good value for business travelers considering the location and amenities.
Food and Beverage
9.05
Quality of food and beverage needs improvement; specific complaints about breakfast.
Overall Experience
10
Overall satisfactory experience, with notable positives outweighing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:58

Property Description

Experience the perfect blend of comfort and modern amenities at Mercure Sofia City, your ideal urban retreat in Sofia.

Recreation Opportunities
Stay energized in our state-of-the-art 24-hour fitness center, or enjoy a relaxing afternoon in our serene common areas, equipped with television for your entertainment.

Dining Excellence
Savor international cuisine at Festa, one of our two exceptional restaurants, or unwind with a drink at the bar/lounge. Indulge in our buffet breakfast to start your day right.

Business and Event Facilities
Host your meetings in style with 1722 square feet of event space, complete with six meeting rooms and a 24-hour business center ensuring productivity during your stay.

Don't miss your chance to enjoy an unforgettable experience. Book your stay at Mercure Sofia City today!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOF

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

9.6
Based on 415 reviews
Cleanliness: 8.59
Service: 10
Location: 10
Room Quality: 9.56
Amenities: 10
Value for Money: 9.6
Food and Beverage: 9.05
Overall Experience: 10
D
Dejanovic • solo_traveller • rs
10
2026-05-02 • via Nuitee
D
Dejanovic • solo_traveller • rs
10
2026-05-02 • via Nuitee
D
Dejanovic • solo_traveller • rs
10
2026-05-02 • via Nuitee
D
David • couple • gr
9
Αναψυχής
Pros:

Καθαρό και ευρύχωρο δωμάτιο καλό πρωινό

Cons:

Όλα ήταν καλά

2026-05-01 • via Nuitee
A
Aleksandar • couple • ae
10
2026-04-30 • via Nuitee
D
Damyan • couple • gb
10
2026-04-30 • via Nuitee
M
Marcin • solo_traveller • pl
9
Ok
Pros:

Ok

2026-04-30 • via Nuitee
K
Katarzyna • solo_traveller • pl
10
2026-04-29 • via Nuitee
N
Nataliya • extended_group • fr
10
On reviendra super hôtel ☺️
Pros:

Le lit était très confortable , la chambre bien aménagée en excellent état propre et accueillante , l' emplacement parfait pour aller en ville ou à l'aéroport j ai beaucoup aimé l hôtel

Cons:

Le prix du petit déjeuner nous ne l' avons pas pris hélas pour 2 personnes il représentait quasi 30 % de la nuitée mais avec l euro en Bulgarie tout a augmenté hélas

2026-04-28 • via Nuitee
B
berkay • couple • tr
5
Pros:

Erken giriş istedik fakat hiç yardımcı olunmadı

2026-04-27 • via Nuitee
A
Anna • extended_group • gb
10
Fabulous, clean, hospitable, comfortable - 10 out of 10!
Pros:

Fantastic hotel. It was spotlessly clean, the breakfast had great variety and was well cooked, and the staff were particularly friendly and helpful, especially Blessing and Ikenna. I loved the latest technology in the hotel for indicating Do Not Disturb and Clean The Room. The food in the restaurant was delicious. I particularly liked the bar area where you could relax in a chilled ambiance. You could call a waiter on request using the latest technology. The bed was more comfortable than my bed at home. 10 out of 10!

Cons:

The WiFi could have been stronger.

2026-04-21 • via Nuitee
S
Sarah • couple • de
10
Tolles Hotel
Pros:

Super schönes Hotel etwas außerhalb des Stadtzentrums. Man kommt mit den Öffis überall super hin.
Frühstück war sehr gut wenn auch schon in vergleichbaren Hotels bessere Auswahl erlebt. Vor allem an lokalen Sachen fehlt es. Das wäre noch zu verbessern.

2026-04-19 • via Nuitee
R
Rafael • couple • bg
10
Pros:

super and good the make the gummy liste in the shower to don’t go the water outside

2026-04-19 • via Nuitee
G
Guido • family_with_children • bg
10
Pros:

Very well organized, new and clean

Cons:

Hotel parking even paying was limited to a small number.

2026-04-18 • via Nuitee
I
Ivailo • solo_traveller • bg
10
2026-04-15 • via Nuitee
I
Ivaylo • solo_traveller • bg
10
2026-04-14 • via Nuitee
N
nick • couple • gr
10
2026-04-13 • via Nuitee
A
Alexandra • extended_group • ro
10
Pros:

Experiență deosebită
Totul la superlativ!

2026-04-13 • via Nuitee
Жени • couple • bg
10
2026-04-12 • via Nuitee
O
Ovidiu-Sorin • extended_group • ro
9
Superb , voi reveni cu placere de cate ori voi avea ocazia
Pros:

DEOSEBIT DE VARIAT SI BOGAT

2026-04-08 • via Nuitee