El Andalous Lounge & Spa Hotel

Hotels
7.3 (4846 reviews)
Avenue President Kennedy Hivernage , Marrakech , ma

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Decent room size
Cons:
Cleanliness issues
Outdated amenities
Value for money concerns

Categories

Cleanliness
6.19
Clients noted issues with cleanliness and maintenance in facilities.
Service
8.66
Overall service quality was appreciated, with mentions of friendly staff.
Location
8.7
Many reviews praised the convenient and favorable location of the hotel.
Room Quality
7.15
Some mentioned room sizes were decent, but there were concerns about age and maintenance.
Amenities
6.68
Participants pointed out outdated amenities and issues with the pool.
Value for Money
6.14
Reviews expressed that the hotel does not provide good value for the price.
Food and Beverage
7.19
The breakfast variety and quality were critiqued as not meeting expectations.
Overall Experience
7.66
General sentiment was mixed, with some positive moments overshadowed by negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:57

Property Description

Luxurious Spa and Fitness Center
Indulge in relaxation and wellness at our spa with hammam and fully-equipped fitness center, perfect for rejuvenation during your stay.

Charming Moorish-Style Decor
Experience elegance in our air-conditioned guest rooms adorned with Moorish-style decor, featuring balconies for panoramic views and modern amenities for your comfort.

Authentic Moroccan Dining Experience
Savor the flavors of Morocco at our restaurant serving traditional cuisine, and unwind at the bar with a refreshing drink in hand.

Experience the epitome of luxury and comfort at El Andalous Lounge & Spa Hotel. Book now to secure your unforgettable stay.

Important information:

Please note that the spa is open from 9h00 until 21h00. All treatments need to be requested in advance.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RAK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.3
Based on 4846 reviews
Cleanliness: 6.19
Service: 8.66
Location: 8.7
Room Quality: 7.15
Amenities: 6.68
Value for Money: 6.14
Food and Beverage: 7.19
Overall Experience: 7.66
M
Mohammed • couple • nl
10
Is ook goed
Pros:

Ik vind hier goed hotel in ok mede werken goed vind ik prima

Cons:

Vind ook goed

2026-02-14 • via Nuitee
H
Hanae • family_with_children • nl
3
Slechte hygiene, slechte service, borg voor handoeken, verouderd en ontbijt slecht het einige plupunt is de ligging.
Pros:

De locatie enige pluspunt

Cons:

Hygiene is slecht, je moet borg betalen voordat je een handdoek krijgt aan het zwembad terwijl je gast van het hotel bent! Zwembad te druk en vies! Ontbijt was heel slecht weinig keuze kwaliteit slecht!

2026-02-14 • via Nuitee
A
ABDERAHIM • extended_group • fr
8
2026-02-14 • via Nuitee
J
Jefy • family_with_children • ma
7
2026-02-14 • via Nuitee
H
Hanna • family_with_children • fi
9
Kiva hotelli lapsiperheelle.
Pros:

Hyvä sijainti lähellä lentokenttää ja kauppakeskusta. Vähän pitkä kävelymatka medinaan. Ihana allasalue ja lämmitetty allas. Hyvä aamupala ja useampi ravintola hotellin yhteydessä.

Cons:

Huoneet hieman nuhjuiset. Saimme ensin väärän liian pienen huoneen, mutta se vaihdettiin lopulta varauksen mukaiseen huoneeseen.

2026-02-14 • via Nuitee
J
Jalal • couple • ma
8
2026-02-14 • via Nuitee
M
Mouad • couple • ma
1
A ne plus jamais refaire
Pros:

Personnel du restaurant serviable et aimable

Cons:

Front Desk aigri, les oreillers étaient jaune le balcon loin d’être propre et malgré ma remarque personne ne s’est excuser, ils m’ont changer la chambre machinalement. Pas de place de parking pour se garer, j’ai du laisser ma voiture dans une ruelle parallèle. Les couloirs de l’hôtel sont agités le soir, difficile de se reposer ou dormir. Première et dernière fois que mets les pieds dans cet établissement.

2026-02-14 • via Nuitee
Y
Yaseer • solo_traveller • in
5
2026-02-13 • via Nuitee
C
Carolina • solo_traveller • gi
1
No bolvere jamas ni lo recomiendo
Pros:

Piscina

Cons:

El trato del personal
Sobretodo el cocinero nos insulto en su idioma x no entendernos e el desayuno

2026-02-13 • via Nuitee
S
Stephen • couple • gb
3
Not a good experience
Pros:

The food at this hotel is very poor and the arrangements throughout are never explained. We could orderpoolside snacks and drinks with a credit card - but in the buffet restaurant you had to pay the waiters in local cash and no one ever warned us of this.
They claim also to do airport transfers -- this is untrue. You have to out on the street and arrange you own. Nice pool. OLur room - a suite - was large but although there was a capsule coffee maching there were no capsules. This is a budget hotel for groups, really

Cons:

Food, staff training, honesty!

2026-02-13 • via Nuitee
S
SANDRA • family_with_children • fr
8
Très bon séjour à hivernage.
Pros:

Très bon hôtel, bon rapport qualité prix.
Le personnel est aux petits soins.
Belle piscine chauffée ( il manque quelques degrés pour moi) le reste de la famille s’est baigné.
Bon petit déjeuner.
Rien à dire on reviendra avec plaisir

2026-02-13 • via Nuitee
K
Khadar • solo_traveller • ch
7
Pas mal
Pros:

Chambre

Cons:

Sale de sport

2026-02-13 • via Nuitee
N
nazmi • couple • sa
5
Pros:

تعامل الموظفين

Cons:

الاثاث قديم
صغر الحمام
الفطور

2026-02-13 • via Nuitee
A
ABDELAZIZ • solo_traveller • ma
4
Pros:

Très mauvaise expérience

2026-02-12 • via Nuitee
A
Abdoullah • family_with_children • fr
9
2026-02-12 • via Nuitee
E
evana • couple • fr
9
Excellent
Pros:

Absolument tout ! C’était mon deuxième séjour au sein de l’hôtel. Très bien situé : vous pouvez tout faire à pieds + dans le quartier de l’hivernage, au calme. Un grand merci au personnel qui s’est montré extrêmement accueillant et gentil. La nourriture est variée et bonne. La grande piscine est très agréable. Bonne literie et gros point positifs : les rideaux occultants, merci !! Je recommande à 10000%

Cons:

Je mets un 9/10 car les chambres sont un peu vieillissantes et un peu sales … j’ai retrouvé un bonbon par terre dans ma chambre lors de mon arrivée

2026-02-11 • via Nuitee
A
Azeddine • couple • it
7
2026-02-11 • via Nuitee
C
Casey • couple • gb
10
2026-02-11 • via Nuitee
K
Kirk • extended_group • ca
1
Disgusting. Unable to touch any surface. Could not wait to get out.
Pros:

Nothing

Cons:

Everything could have been better. Rooms filthy. Rooms leaking, moldy, flea-ridden.

2026-02-11 • via Nuitee
F
Fatima • couple • nl
8
8
Pros:

Perfecte locatie, het was erg schoon en personeel was heel vriendelijk. Heerlijk kunnen genieten!

2026-02-11 • via Nuitee