Garden House Hotel - Special Class

Staff services are excellent here. Spacious rooms and public areas, nice garden. Perfect location

Large and comfortable bedroom, bathroom clean and large.
Staff were excellent, very knowledgeable and helpful. Great area to wander, but close to public transport.
Great breakfast buffet and relaxing garden area.

Room had a musty gross smell and the bedsheets were not clean. They put me in a basement room which was even worse. Also the toilet barely flushed. I requested a new room and they said there were none available. Ive stayed in better hotels for half the price. Definitely would not stay here again.

All good

Every thing was great .
Staff was so helpfull.
Even let me store some luggage for a few days while i did a side trip .
My room was on the top floor. Had a great water views.. no lift. But they did tell me this before i hot there..which was fine for me .

The Turkish bath and the food at the cafe. Staff so helpful and friendly.

Nice hotel in a location that is close to many places to see, friendly and supportive staff (Elvin is great), and we like the restaurant much.

This is one of the best hotels i have stayed in. The atmosphere was welcoming and relaxing. Staff amazing. Knowledge and support where to go etc, was fantastic. Help with taxis, tours etc. The hotel feels like a lovely relaxing oasis, in a big city. Restuarant amazing. The staff were very helpful nothing was a problem. All major tourist attractions in walking distance. Just an amazing experience start to finish. Definitely will go back again

Very helpful staff

Still excellent service and pleasant stay.. room is ok but needs better attention and. A facelift
Food is good , miss a better selection of fish.
Breakfast is basic .

The service in this hotel is excellent… friendly and helpful. The garden setting is also lovely and the cuisine in the restaurant is first class… especially the chicken güveç!
The only downside of my stay was a very noisy room on street level with vehicles, mopeds, scooters passing 4 feet from my window. Quite a racket so I slept badly for several nights.
Otherwise a lovely experience.
Otherwise

This hotel is not what it used to be (i.e. wonderful). The breakfast is no longer excellent but sub par. The afternoon and evening restaurant has been leased to an independent company and while the food is good, it’s very pricey and the service leaves a lot to be desired. We were not offered water when we sat down and had to request it midway through the meal. There was no guidance offered on the menu. Our room was extremely noisy (on the front) and we got little sleep on the first night.

Staff were very friendly and helpful. They went to great lengths lining up a fabulous tour and for us to experience a Turkish bath. They also very kindly arranged dinner reservations.

everything was good except that it was not easy to find plus it was in the interior and the traffic was horrible. However, it is in walking distance to the Blue Mosque and Haggia Sophia, so if you are athletic, and likes the walks, you will be fine.. I say the staff are tops

Excellent characterful hotel- built around a garden courtyard in which you can find the restaurant which is most excellent! Possibly the best in the area, good food supported by very attentive and pleasant staff.

Speaking of which the staff were all absolutely wonderful special shout outs to Mrs Merve who sorted the transfer from airport and Mr Elvin who sorted out local events.
Special thanks also to the hotel cat for providing cat related home comforts.

Situated 5 minutes from the hippodrome and blue Mosque, say 10 mins from Hagia Sophia and 15 from Topkapi. 15 minutes the other way to the Grand Bazaar . I can whole heartedly recommend !

nice staff at check in

Great hotel! Room was a bit noisy near the street otherwise great service and restaurant!

Recommend 10/10
Everything was excellent, simply an amazing hotel
There restaurant is a must the food is incredibly great

All I am going to say is that the hotel is advertised incorrectly.
There is no parking option. Paid street parking os the only option and that cost $20 per night - The hotel management absolutely did not care.
The AC broke in our room that was at the top of the building, and the noise and temperature was unbearable - eventually we were moved to a different room.
In both rooms the advertised Jacuzzi bath was not working properly.
For €155 per night this was a disgrace.
If you threw a stone in any direction you would hit 10 other hotel options that I would try before going back again.

We are so pleased that we chose to stay at the Garden House Hotel. Our room was excellent. The air conditioning and internet worked brilliantly. The breakfast set us up for the day, meaning we only needed a snack for lunch before an evening meal. The staff were friendly and super efficient. It is in a brilliant area with the main sights within a walking distance. The only reservation that I would stress is that there isn’t a lift. Also it is at the bottom of a very steep hill. However, Istanbul is based on hills, so not a great place for people with mobility issues.

Within walking distance there are lots of great restaurants. The hotel restaurant is extra special and we had our most memorable meal of the holiday. We were so pleased with the hotel, if we ever go back to Istanbul, we’d definitely look to stay here again!