The Waterside Hotel

Hotels
Britannia Hotels
7 (113 reviews)
Fraserburgh Road, Peterhead, Scotland, AB42 3BN , Peterhead , GB

Pets allowed

Facilities

Fitness facilities
Health club
Free WiFi
24-hour front desk
Garden
Luggage storage
Sauna
Steam room
Fitness facilities
Conference space
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Pleasant atmosphere
Cons:
Dated decor
Inadequate room amenities
Limited cleanliness

Categories

Cleanliness
6.33
The property was tidy but in need of an update.
Service
8.3
Reception staff couldn't be more helpful and accommodating.
Location
8.34
Easily accessed and very close to the town centre.
Room Quality
5.79
Tired room decor and basic amenities provided.
Amenities
6.32
Poor wi-fi and limited fixtures like no refrigerator or USB ports.
Value for Money
7.28
Excellent price for room only, good value considering the needs.
Food and Beverage
6.83
Good food was mentioned in one review.
Overall Experience
6.8
A generally pleasant stay with some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:22

Property Description

Recreational Opportunities: Indulge in the health club, indoor pool, and spa tub for a rejuvenating experience.

Dining and Entertainment: Enjoy delectable meals at Ogilvies Restaurant, avail of 24-hour room service, and unwind with a drink at the bar/lounge.

Event Spaces and Services: Benefit from conference space, 3 meeting rooms, and 1194 square feet of event space, ideal for hosting gatherings.

A stay at The Waterside Hotel in Peterhead offers more than just comfortable lodging; it provides a memorable experience with top-notch amenities and services. Book now for a delightful stay!

Important information:

  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ABZ

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

7
Based on 113 reviews
Cleanliness: 6.33
Service: 8.3
Location: 8.34
Room Quality: 5.79
Amenities: 6.32
Value for Money: 7.28
Food and Beverage: 6.83
Overall Experience: 6.8
D
david
8
Pros:

.

2025-10-06 via Nuitee
J
John partner
10
Pros:

Friendly staff, good facilities, easily accessed and very close to the town centre.

2025-09-19 via Nuitee
M
Melvyn
6
Pros:

Allocated a "lodge" room in adjacent building. Inconvenient for where I had parked. Poor wi-fi, poor lighting, no refrigerator and no USB charging port in sockets

2025-08-29 via Nuitee
N
Narinder
6
Pros:

Just right for our needs as passing through with a dog. Lovely staff. Typical conference hotel but tired and in need of refurbishment. Excellent price for room only

2025-08-23 via Nuitee
B
Brian
10
Great Reception Staff.
Pros:

Reception staff couldn't be more helpful, My work is nightshifts and they have accommodated by giving me a ground level room close to entry/exit where my vehicleis located, This is my second booking here and would not stay anywhere else.

2025-08-15 via Nuitee
T
Tony partner
8
Pros:

The property was dated but lent and tidy. Thro room was also clean and tidy but the decor was dated and in Nedd of an update. The stay was very quiet and pleasant. The staff was very helpful and friendly.

2025-08-03 via Nuitee
J
Jabir
6
Pros:

Staff are wonderful. The room was cleaned 2 times in 5 nights and the 2nd only because i asked. Bed was made up very shabby.

2025-07-25 via Nuitee
J
Jabir
6
Pros:

Needs lots of TLC. Its convenient for St Fergus sute and thats about it.

2025-07-22 via Nuitee
D
Donald
10
Pros:

perfect stay in Peter head. Short walk to the golf course Peter had links. Good food big room overall excellent

2025-07-10 via Nuitee
C
Cynthia family
10
Pros:

The staff were all great and a special mention to the manager and reception staff and all the waitresses every one did an amazing job with a warm and friendly atmosphere nothing was too much they all deserve a good pay rise

2025-07-06 via Nuitee
S
Simon
8
Pros:

Friendly and very helpful staff. Hotel in need of modernisation but ok for the short business stay I was there for. Breakfast was good. Dinner was limited and quality of food only average, but reasonably priced for what you get.

2025-06-13 via Nuitee
M
Michael
6
Pros:

Has the potential to be a really nice site, with great facilities, however is very dated and in need of refurbishment e.g. gardens over grown, furniture surfaces lifting and peeling, ill fitting covers on dinning area seats.

2025-05-12 via Nuitee
F
Fiona
6
Pros:

Clean but basic accommodation. Surprised that there was extra charge £5 for using pool or gym. Pleasant hard working staff. Food average except for being served a burnt slice of toast under the garlic mushrooms - Shame on the chef!

2025-04-15 via Nuitee
A
Andrew
10
Pros:

The two ladies working last night were excellent both reception and in the restaurant they have their work cut out being busy but they did an amazing job

2025-03-05 via Nuitee
E
Elizabeth
6
Pros:

Asked about gym hours and access at time of check in, I was told it closes at 8:30pm and I would only have to check in with the gym receptionist. I go to the gym at 7:20pm and am informed that I have to pay an additional fee to use the gym facilities. I ask if they can charge my room and I am told I have to pay before use. I trek to my room, get my card, and trek back only to find they have difficulties with the card machine. It would've been convenient if at time of check in when I had my wallet and specifically requested gym information, that I pay at that time or charge my room so I pay at check out.

2025-02-10 via Nuitee
B
Brian
4
Pros:

No hot water in the room for a shower in the morning. Excuse from reception was that there were only 9 people staying in the hotel. Not impressed and wa unable to wash and shave due to the cold water.

2025-01-07 via Nuitee
R
Rhys family
10
Pros:

The waterside is great, it is very dated but the price reflects that. There’s nothing else around this part of Scotland that gives you this level of value for money. I wouldn’t go there expecting the world but it’s clean, has a nice restreraunt, a so with sauna, jacuzzi, pool and steam room and the staff are very attentive.

I love the place and will be going back next weekend.

2024-11-03 via Nuitee
S
Shannon friends
8
Pros:

Older hotel but very clean with excellent staff

2024-09-20 via Nuitee
L
Luke
6
Pros:

Service and staff were great

However shower didn’t work properly and there was no soap in the shower either

2024-09-09 via Nuitee
G
Grant
8
Pros:

.

2024-08-12 via Nuitee