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Facilities
Property facilities
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Meeting rooms
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Arcade/game room
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Electric car charging station
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Free WiFi
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24-hour front desk
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Terrace
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Garden
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Luggage storage
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Designated smoking area
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Elevator
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Breakfast available (surcharge)
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Television in common areas
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Arcade/game room
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Safe-deposit box at front desk
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Multilingual staff
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Meeting rooms
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Billiards or pool table
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Tours/ticket assistance
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Parking (limited spaces)
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Self parking (surcharge)
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Electric car charging station
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Infant/toddler toys
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Banquet hall
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Children's games
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Children's toys
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Double-glazing on all windows
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All property's electricity comes from renewable sources
Review Highlights
Categories
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Property Description
Experience a delightful stay at Familienhotel Citylight Berlin, where modern comfort meets a warm atmosphere in the heart of the city.
Stunning Views
Relax on our terrace or in the lush garden while soaking in the spectacular views that surround our hotel, creating the perfect backdrop for your stay.
Exceptional Amenities
Stay connected with complimentary wireless internet access throughout the hotel. Enjoy entertainment in our arcade/game room or unwind with a drink at our cozy bar/lounge after a busy day of exploration.
Comfortable Accommodations
Choose from 90 well-appointed guestrooms featuring minibars and flat-screen televisions, designed to ensure your comfort. With convenient features like safes, free local calls, and showers with hair dryers, you'll feel right at home.
Don't miss out on the opportunity to make Familienhotel Citylight Berlin your base for adventure – book your room today!
- One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Property Policies
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Pets
Pets not allowed
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Children and extra beds
No rollaway/extra beds available
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General
Professional property host/manager
Location
Guest Reviews
The staff were really friendly and accommodated my requests without hesitation
Great lication. 8min metro ride to Alexander platz. Massive shopping centre a few mins walk away. Downside was theres a caravan park nextdoor and it was very noisy, as i had to keep the windows open coz no AC, with 22* at night.
Wonderful family hotel. Breakfast was super with the kids - they had fruit, salad, eggs, pancakes, cereals, yogurts and more. The dining room had a play area too. Very comfortable beds. Bathroom was quite small and only 1 bar of soap (no other amenities). Location is close to a train station but outside the city center.
We stayed here as a family of five for four nights, and unfortunately, it was one of the most disappointing hotel experiences I’ve had, especially for the price. The hotel advertises family rooms for 5–6 people with bunk beds, but beyond that, it offers the bare minimum. There was no air conditioner, no microwave, no iron, no laundry facility, no coffee machine, no kettle — nothing that would make it feel like a proper family accommodation.
For what it offered, the price was simply not justified. I paid over €200 per night, with Saturday and Sunday nights costing €333 each — more than €1,200 in total for four nights. For that kind of money, I would expect at least basic amenities. Instead, the room came with just a tiny refrigerator that could barely hold a couple of water bottles.
The bunk beds were noisy with every movement, making it hard to sleep, and there was only one pillow per bed. It genuinely felt like a place that should cost €30–40 a night, not over €300.
To make things worse, there’s a park right next to the hotel where homeless people and drunk individuals gather, which did not feel safe or comfortable, especially with children.
Some reviews say, “You get what you pay for,” but this was not a budget stay — it was expensive, and the value just wasn’t there. I seriously considered leaving after the first night. I regret booking here and would not recommend it to families looking for a comfortable or affordable place to stay.
The hotel check-in was really welcoming with easy check-in. The room was really clean and quiet. The staff were very helpful providing me with information about Berlin, a good map with and how to use the transit systems i.e. buy a 24hr pass (which I did!). The staff also helped locate a kettle for me so I could make a drink in my room. Would definitely stay here again.
I wasn’t expecting too much but it did surprise me. It is a basic hotel. Nothing flash but for the price and location (assuming you want to be in the area as I needed to be), it was great. The room was spacious. The only thing to be aware of there are no toiletries - no shampoo, only a very small bar of soap (they do provide towels). There is a shopping mall by the main train station just up from the hotel. The breakfast was good, and the staff helpful. It may feel like a dodgy area but it really is not. Around the corner are many places to eat. If you trek a block or so you’ll find, in my opinion, the best Turkish restaurant in Berlin… Jore.
It's okay. Some of the staff are nice.
I dropped off my bags early before checking.They stored it. Great location. Easy access into the vity via tram or U/S bahn. 6 mins wslk from shopping mall. RTger noisy as its opposite a rock climbing centre an lots of people talking loud in street at all hours
It would have been nice had it been air conditioned, but it had comfy beds and worked for our family. The breakfast was okay, a little overpriced but was fine.
It was just hidden enough that we didn't know how close it was to Gesundbrunnen station and kaufpark, perhaps the hotel should point that out for food options?
I had forgotten that "familien" meant more for families. This is bare bones hotel but they had beer, wine, and a fantastic breakfast. A little shady neighborhood but very convenient to metro and dining!
It was cheap considering the euro finals were in Berlin at the time. Clean, quiet, accessible location
Disappointed with no shower gel supplied in the bathroom
Toilet paper cheap and nasty
No milk in room to make coffee
Mini bar un stocked
Adequate place to stay.
great stay for teh euros, in a conveneient location to city and stadium as the nearest station is well placed, but beware it is a 20 min walk to thestation
Clean, spacious, welcoming staff. The breakfast was perfect, good varieties. I would go back.
I really enjoyed my stay at CityHotel Berlin. Very friendly staff. Comfy bed and spacious room, the highlight was a frigo bar. It was only too hot and I couldn’t find a way to chill down. Breakfast , superb, with variety and quality in a nice environment facing the trees outside. Location is second to none, 5 minutes walking to Gesundbrunnen station, with trains, U-Bahn, S-Bahn, Buses and convenience stores including a Bio Supermarket. 4 stops til Alexanderplatz, a main central point in Berlin. I would return and certainly highly recommend this property, which surprised in the positive way.
Excellent. Room was clean, breakfast was tasty. Recommended.
Very close to Gesundbrunnen U and S Bahn and airport train.
Bit like a UK Travellodge. Functional.
Need fridge and microwave. Very expensive for being sounded by trash.
Loved this small and friendly hotel. Close to all local transportation, grocery store, dining, and shopping. Super friendly and helpful 24 hr staff.
Had a great time, front desk guy deserves a raise. Wonderful customer service. Breakfast was very good. Only down side is there is an old creepy man whi will stare at you from the bushes.
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