The Grand Select

Hotels
•
Best Western
7.8 (849 reviews)
2725 Buchanan Avenue Southwest , Grand Rapids , us

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good communal spaces
Cons:
Dirty rooms
Poor breakfast

Categories

Cleanliness
5.8
Multiple mentions of dirty sheets, a dirty room, and poor maintenance.
Service
9.3
Generally good service with friendly staff, though there were some issues with assistive services.
Location
8.8
Convenient location for work, but some guests noted issues with accessibility.
Room Quality
7.3
Issues with room features like the shower and unkept condition, though some positive remarks about comfort.
Amenities
7.8
Decent amenities like a pool and gym, but major issues reported with kitchenettes.
Value for Money
8.3
Mixed perceptions of value given the room quality and service levels.
Food and Beverage
5.8
Negative comments on breakfast quality and availability.
Overall Experience
9.3
Positive recounts despite several complaints, indicating overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:56

Property Description

Indulge in Comfort and Convenience

Luxurious Accommodations: Unwind in our guest rooms equipped with desks, seating areas, coffee makers, and hairdryers for your comfort.

Relaxation and Recreation: Take a dip in our inviting indoor pool or break a sweat in the well-equipped gym. Need to catch up on work? Head to our business center.

Prime Location: Conveniently located just 9 miles from Gerald R. Ford International Airport, our hotel is a short drive away from popular attractions like Van Andel Arena, Grand Valley State University, and John Ball Park Zoo.

Ready to experience the perfect blend of relaxation and productivity? Book your stay at Best Western Executive Inn & Suites now.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GRR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 849 reviews
Cleanliness: 5.8
Service: 9.3
Location: 8.8
Room Quality: 7.3
Amenities: 7.8
Value for Money: 8.3
Food and Beverage: 5.8
Overall Experience: 9.3
J
Josephine • solo_traveller • us
8
2026-07-04 • via Nuitee
D
Dan • couple • us
7
Cons:

It was under construction

2026-07-01 • via Nuitee
D
Debra • couple • us
1
The motel was adequate in that we were only staying for only one night.
Pros:

Rooms were a nice size and comfortable. There was a frig.

Cons:

Soap bars were the smallest we’ve ever seen and sheer curtains on the windows were literally shredded. The breakfast area and pool were closed due to construction work in progress. We had received a notice that there would be noise, during the day, associated with the construction work, but not that there was no breakfast and we couldn’t use the pool. The photo makes it look like a nice motel in a nice area but the surrounding area is not one that we’d walk around in after dark.

2026-06-30 • via Nuitee
D
Dickson • solo_traveller • us
1
Pros:

Only thing I like was the young lady who checked me in

Cons:

The room carpet was so dirty when I walked from the bed to the bathroom my feet stuck to the carpet rooms stink so bad and I had to check out my room at 4:30am because the front desk clerk was not just knocking on multiple doors but also yelling front desk I'm coming in so I opened my door and asked what was going on and he said he had to do this to see who was in house so I chose to leave because clearly I'm not gonna be able to go back t sleep before I start working at 7am

2026-06-30 • via Nuitee
G
Gabrielle • solo_traveller • us
7
It was simply.. okay. I would stay again for the price!
Pros:

The feature I appreciated most about the property, particularly our room, was the separate bedroom and living area. The layout provided a much more spacious and comfortable experience than a traditional hotel room. Considering the price, I believe the accommodations offered exceptional value and exceeded my expectations.

Cons:

The only issue I had was yes, this hotel is cheaper, you notice that within the building and rooms. The room was still being cleaned as we arrived for check in, and the room was cleaned besides the vents on the side of our jacuzzi tub had what looked to be dried vomit, and smelt like it

2026-06-29 • via Nuitee
B
Brian • couple • ca
7
It will be a great place once the renovation is complete.
Cons:

It’s under construction so no pool or breakfast and was not told by Booking.

2026-06-29 • via Nuitee
S
Swaney • solo_traveller • us
1
2026-06-29 • via Nuitee
D
Deleon • couple • us
10
Pros:

Todo bien

2026-06-29 • via Nuitee
D
Deleon • couple • us
10
Pros:

Todo está bien

2026-06-29 • via Nuitee
M
Mellissa • couple • us
1
Under construction, left, booked a different hotel
Pros:

The rooms were clean and front desk staff was pleasant.

Cons:

The property is under construction and the pool was closed. This wasn’t disclosed in the hotel information when i booked. I had to leave and go to another hotel. My partner and i wete there for his work on tbird shift and he needs a pool to do his physical therapy before work daily.

2026-06-28 • via Nuitee
R
reyes • couple • us
1
Awful
Pros:

Nothing

Cons:

It was under construction and the beds were so hard and water pressure was terrible

2026-06-28 • via Nuitee
2
27 • couple • us
6
2026-06-21 • via Nuitee
A
Aislynn • family_with_children • us
4
Once we checked in and paid we were then informed the swimming pool and breakfast was closed for the duration of our sta
Pros:

We booked it for the location being near the venue we were going to.

Cons:

No pool or breakfast as advertised at booking

2026-06-21 • via Nuitee
J
Jason • solo_traveller • us
6
Decent hotel, and comfortable
Pros:

Plenty of parking near entryways AC worked, bed was good, pillows appropriate size.

Cons:

Shower didn't work very well. No cold setting just warm and very hot. Half of the water sprayed out at your feet. Didn't have the pumps for body wash, shampoo and conditioner in the shower like most places have

2026-06-21 • via Nuitee
H
Hope • solo_traveller • us
3
Clean up your facility
Pros:

The location that was about it

Cons:

The booking didnt inform us of renovations being done on the facility otherwise probably wouldn't have booked here also the mattress was less comfortable than sleeping on the floor which is what me and my wife had to do because of the springs in our backs the facility claimed to be smoke free but our room reeked of cigarettes and the TV was busted thankfully we didnt really have much use for the amenities( that were in poor condition anyways) due to the fact we were more focused on attending a concert in town and that was where we spent most of our time but for the little time we were there my wife and I were not impressed hopefully they get their renovations done and the rooms cleaned up because right now I wouldn't recommend them to my worst enemy

2026-06-19 • via Nuitee
J
Jessica • couple • us
7
Would not say again because the bed was so uncomfortable
Pros:

It was clean the room was big

Cons:

The bed was not comfortable at all and ther pillows were just as bad

2026-06-19 • via Nuitee
D
Dislhey • solo_traveller • us
2
No me volvería a quedar siento que le falta más actualización a las habitaciones
Pros:

La ubicación

Cons:

Las inhalaciones son muy antiguas los muebles y toda la habitación se ven muy viejas no están muy bien cuidadas la limpieza no era muy buena

2026-06-19 • via Nuitee
N
Noel • solo_traveller • us
6
Pros:

Clean rooms, friendly staff convient location.

Cons:

Under construction, no pool or breakfast, had issues with lighting in rooms.

2026-06-19 • via Nuitee
R
Robert • solo_traveller • us
2
2026-06-19 • via Nuitee
G
gabbie • solo_traveller • us
1
Terrible
Pros:

Nothing

Cons:

The staff was rude, when we checked in we waited a half hour beacuse no one would come to the front desk.

2026-06-19 • via Nuitee