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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Restaurant
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Terrace
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Family rooms
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BBQ facilities
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Luggage storage
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Safety deposit box
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Tour desk
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Facilities for disabled guests
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Sauna
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Table tennis
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Non-smoking throughout
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Board games/puzzles
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Concierge service
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Wheelchair accessible
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Kid meals
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Public Bath
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Outdoor furniture
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Billiards or pool table
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Offsite parking discounted rates available
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Private beach nearby
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Internet access
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Games
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Housekeeping on request
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Art gallery on site
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Wine release events
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Reception hall
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Japanese garden
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Covered parking
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Secured parking
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Garage
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Horse riding nearby
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Bicycle-friendly property
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Beach toys
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Vegetarian menu options available
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Paddle boating nearby
Review Highlights
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Property Description
Spectacular Lakeside Retreat
Lakefront Luxury Accommodations: Enjoy the stunning views of Lake Negro from our cottages and rooms, each equipped with a cozy fireplace and private balcony.
Adventure and Relaxation: Immerse yourself in a perfect blend of thrilling excursions and serene relaxation amidst the breathtaking Aysén Region.
Delightful Dining Experience: Indulge in a culinary journey at our bar, savoring delectable regional and international dishes paired with fine Chilean wines.
Experience the ultimate Patagonian getaway at Hacienda Tres Lagos - where nature's beauty meets comfort and adventure. Book now for an unforgettable stay!
Based on local tax laws, Chilean citizens (and foreigners staying more than 59 days in Chili) must pay an additional fee of 19%.
Please note that for tax exemption foreign travelers must pay in US dollars and have to present the migration card they are given when they arrive to the country.
Foreign business travelers, who require a printed invoice, will also be charged the additional 19% regardless of the length of their stay in Chili.
When booking 5 rooms or more or when booking for 10 guests or more, different policies and additional supplements may apply.
The hotel charges 12 USD for portarage in-out, this is optional, and up on request.
Please note that it is prohibited to access with alcohol or food to the property.
Please note that campfires are prohibited in and around the property.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
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Parking
Free private parking is possible on site (reservation is not needed).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
Location
Guest Reviews
Sim muito confortável
great location, Stuff, very clean, Comfortable, Great view
La extraordinaria amabilidad y servicio del personal
De las 5 piezas que tomamos, hay 2 que requieren mejoras en varios aspectos
Sehr schönes Zimmer in separatem Haus, speziell eingerichtet, bequemes Bett, freundliches Personal in Rezeption und Restaurant.
Zugang zu Haus/Zimmer
Buena atención y muchas alternativas de cosas para hacer
Todo bien
Hacienda Très Lagos was a truly fabulous hotel. It is peaceful with amazing views across Lago Negro and the surrounding mountains. The rooms were comfortable and well appointed. The restaurant was excellent as was the wine list. The staff were impeccable in service, friendliness and hospitality. I can’t recommend this place highly enough. It’s just a wonderful place to unwind, go horseback riding, visit the marble caves, visit the confluence or the Neff and Baker rivers or just relax.
We didn’t stay longer. 🙁
Atención en Recepción, desayuno, restaurante, aseo habitación
Todo
La estadía muy buena y la atención excelente. La comida muy buena y muy linda vista.
Nada.
La vista es preciosa y la comida deliciosa!
El baño de la habitación.
Creo que necesita una remodelación ya que la tina es incómoda.
O lugar é fantástico!
Tem um lago próprio, que pode-se entrar nadar ou fazer kayak, tem cavalgadas até uma vista fantástica do lago general carreira, muitos animais e uma vista deslumbrante! Muito cômodo, romântico e o restaurante é o melhor da Patagônia chilena! Como eu comi bem! Carta de vinhos excelente e o staff muito simpático com destaque para Flo* e para o Domingo!
Voltarei sempre!!!
El personal es muy amable y amigable, dispuestos a ayudar y resolver dudas y problemas en todo momento. La ubicación del hotel es buenísima, cercana a Puerto Guadal y Bertrand, con entornos privilegiados y paisajes insuperables.
Las opciones de comida en el restaurant son limitadas y mal ejecutadas. Soy de la región y se que es difícil mantener un adecuado stock de productos, pero al menos la mitad de las cosas de la carta no estaban disponibles. Pedí una ensalada y sólo me dieron un bowl de lechugas, sin aderezo. Además, siempre hubo confusión con los servicios que solicité, pedía una cosa y pensaban que había solicitado otra. El hot tub estaba helado a la hora requerida, pese a haberlo pedido con 2 días de anticipación.
The very friendly staff at reception and in restaurants, view from our room, fireplace in our room, horses roaming, rainbows and really delicious breakfasts and dinners!
Couldn’t find one of the trails up to a viewpoint …. Chelenko, should have asked for someone to go with and show way.
Animales rodeaban las instalaciones.
Limpio.
Bosca en la habitación y calefacción centralizada.
Mucha calidad humana en la atención.
Excelentes tours y mucha variedad.
Amigable con el medio ambiente.
Está a orillas del lago negro.
El largo camino de ripio que hay que recorrer para llegar desde Coyhaique, pero vale la pena una vez que llegas.
Poca variedad en el desayuno.
Poor breakfast quality, especially poor coffee
Recepcionados por Margarita y Alexandra. Y Flor en el restaurante. Atención de cocina muy lenta pero simpática.
Y en el baño hay un tacho para tirar todos los papeles porque tienen tratamiento particular ecológico de las aguas servidas.
La hacienda, es un oasis en la zona. Volveré sin duda
Le faltaría una mesa con silla y un espejo de cuerpo completo, en el dormitorio.
Y que haya camino pavimentado plano para llegar al dormitorio con las valijas. Fuimos ayudados, ergo, se resolvió
E excelente ubicación y entorno. Buena comida en el Restaurabt
Facilities algo descuidadas, desayuno con cosas añejas (pan duro, jugo aguado, quesillo con olo)
The breakfast was nice and we were able to use the sauna. The dinner menu was varied and service was welcoming. We were provided with guidance, and staff of this hotel seemed generally very nice.
Other facilities had issues. The game room was very dusty (ping pong table), the pier was dilapidated and partly immersed in water, there was even a sunk boat next to it. One of the saunas was broken. In general, the hotel seemed quite outdated and gave off a depressing vibe. The fishing tour was not possible because their van was apparently broken.
The worst part, however, was the fecal/sewage smell of the tap water and filtered water once it reached room temperature. It was a completely revolting experience. I don't know if this is a sewage maintenance issue, but this completely ruined our stay and I would not recommend this hotel to anyone as such. I think it had a lot of potential, but is sadly under-maintained. This was one of the most disappointing stays ever.
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