Hotel Mayaguez Plaza, BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
8.8 (1520 reviews)
70 Calle Mendez Vigo E , Mayaguez , pr

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Table tennis
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Comfortable rooms
Cons:
Limited cleaning service
Inconvenient laundry system
Noise from other guests

Categories

Cleanliness
7.91
The cleaning service was limited, and there were complaints about room cleanliness.
Service
9.38
Staff was friendly and helpful, although there were a few service issues mentioned.
Location
9.42
Excellent location, close to restaurants and attractions.
Room Quality
8.37
Rooms were spacious and comfortable, though some had issues like damp odor.
Amenities
8.9
Good amenities but some systems for washing were complicated.
Value for Money
8.86
Overall fair value, but the laundry system was inconvenient.
Food and Beverage
8.41
Breakfast was good but lacked variety compared to previous year.
Overall Experience
9.18
Overall good experience despite some negative points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:42

Property Description

Central Location
Situated in the heart of Mayaguez, Mayaguez Plaza Hotel offers a convenient stay opposite the stunning Mayaguez Cathedral and a stone's throw away from the Yaguez Theater.

Comfortable Accommodation
Each room at our hotel is designed for your comfort and convenience, featuring free WiFi, a flat-screen TV, coffee-making facilities, and a safety deposit box to ensure a pleasant stay.

Convenient Amenities
Start your day right with a delicious Continental breakfast served on-site. With a 24-hour reception desk and a business center, we are here to cater to all your needs during your stay.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Mayaguez Plaza Hotel now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BQN

Property Policies

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 5 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 1520 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.86
Food and Beverage: 8.41
Overall Experience: 9.18
T
Tifanny • couple • pr
7
2026-04-18 • via Nuitee
J
Jenny • family_with_children • pr
9
Estadía
Pros:

Estaba limpio y buen desayuno

Cons:

El elevador estaba dañado aunque el personal fue muy amable y nos ayudó a subir las maletas por las escaleras.

2026-04-16 • via Nuitee
V
verónica prieto • solo_traveller • pr
8
Almohadas
Pros:

La ubicación y el personal

Cons:

Deben cambiar las almohadas. Lavar el confort estaba sucio y le faltó limpieza al baño.

2026-04-14 • via Nuitee
C
castillo • couple • pr
8
Muy buena
Pros:

Muy bueno y 7na excelente ubicación

Cons:

Al momento que no había ascensor

2026-04-14 • via Nuitee
G
García • couple • pr
10
Maravillosa
Pros:

Céntrico, limpio, lindo, desayuno bueno. Café y chocolate gratis en todo momento.

Cons:

Que estuve pocos días jaja

2026-04-13 • via Nuitee
R
Roberto • family_with_children • pr
10
2026-04-13 • via Nuitee
C
Chuito Skeet • family_with_children • pr
9
2026-04-12 • via Nuitee
J
Jorge • couple • pr
9
buena
Pros:

la ubicación

Cons:

olor a humedad en la habitación

2026-04-12 • via Nuitee
• extended_group • us
9
2026-04-11 • via Nuitee
D
Delgado • couple • pr
10
Comfortable
Pros:

Su ubicacion, el personal del lobby y parking muy amables, el desayuno muy bueno, la limpieza

2026-04-11 • via Nuitee
S
Sandraortiz • family_with_children • pr
10
Pros:

Ubicación, todo estuvo muy bien.

Cons:

Las almohadas

2026-04-09 • via Nuitee
C
carlos • couple • us
10
Perfect Place to Stay
Pros:

Everything

Cons:

Room

2026-04-08 • via Nuitee
L
Luis D • family_with_children • pr
10
Cons:

La limpieza en el piso de la habitación puede mejorar.

2026-04-07 • via Nuitee
T
Tamara • couple • pr
9
Excelente servicio
Pros:

La habitación era muy cómoda y el personal muy atento y amable

Cons:

Que el aire no estaba enfriando bien frío como otras veces pero como quiera me sentí a gusto en el alojamiento.

2026-04-06 • via Nuitee
L
Luis • couple • pr
9
2026-04-06 • via Nuitee
M
Milmarie • couple • pr
8
Nice place for the value, it has parking and the staff were all really nice and pleasant
Pros:

Location, many places to eat and easy drive

Cons:

Only unpleasant experience one we arrived in our room we notice it had no been vacuumed well there where many noticeably strand of hair all over the floor. We notified front desk and they took care of this asap

2026-04-06 • via Nuitee
R
Rafael • couple • pr
8
Great locationand friendly and staff
Pros:

Great location

2026-04-06 • via Nuitee
X
Xiomara • couple • pr
4
Regular
Pros:

Ubicación, precio, facilidades comunes

Cons:

Nunca hicieron el cuarto, olor desagradable en habitación

2026-04-06 • via Nuitee
P
Paola • solo_traveller • pr
10
Pros:

Lugar céntrico

Cons:

No tengo quejas algunas

2026-04-05 • via Nuitee
S
Sonia • extended_group • pr
10
Buenas vacaciones!
Pros:

Ubicación, desayuno, trato cordial, servicios.

Cons:

Que no había piscina

2026-04-04 • via Nuitee