Hotel Mayaguez Plaza, BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
8.8 (1583 reviews)
70 Calle Mendez Vigo E , Mayaguez , pr

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Table tennis
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Comfortable rooms
Cons:
Limited cleaning service
Inconvenient laundry system
Noise from other guests

Categories

Cleanliness
7.91
The cleaning service was limited, and there were complaints about room cleanliness.
Service
9.38
Staff was friendly and helpful, although there were a few service issues mentioned.
Location
9.42
Excellent location, close to restaurants and attractions.
Room Quality
8.37
Rooms were spacious and comfortable, though some had issues like damp odor.
Amenities
8.9
Good amenities but some systems for washing were complicated.
Value for Money
8.86
Overall fair value, but the laundry system was inconvenient.
Food and Beverage
8.41
Breakfast was good but lacked variety compared to previous year.
Overall Experience
9.18
Overall good experience despite some negative points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:42

Property Description

Central Location
Situated in the heart of Mayaguez, Mayaguez Plaza Hotel offers a convenient stay opposite the stunning Mayaguez Cathedral and a stone's throw away from the Yaguez Theater.

Comfortable Accommodation
Each room at our hotel is designed for your comfort and convenience, featuring free WiFi, a flat-screen TV, coffee-making facilities, and a safety deposit box to ensure a pleasant stay.

Convenient Amenities
Start your day right with a delicious Continental breakfast served on-site. With a 24-hour reception desk and a business center, we are here to cater to all your needs during your stay.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Mayaguez Plaza Hotel now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BQN

Property Policies

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 5 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 1583 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.86
Food and Beverage: 8.41
Overall Experience: 9.18
B
Benjamin • couple • pr
7
Good place to stay for a work trip
Pros:

Location was good and the staff very friendly. And they have hot chocolate 24/7

Cons:

My room was next to the street and the noise was super loud in the morning. Woke me up at 7am

2026-05-08 • via Nuitee
J
Jose • couple • pr
10
It was a pleasant and very comfortable stay
Pros:

Place is clean and staff is very good. Breakfast is excellent.

Cons:

I can’t say something didn’t like.

2026-05-08 • via Nuitee
J
JUAN • extended_group • pr
9
Bueno.
Pros:

Buena ubicación y el desayuno, aunque no era variado.

Cons:

El ascensor estaba dañado.

2026-05-07 • via Nuitee
R
Ricardo • family_with_children • pr
9
2026-05-06 • via Nuitee
F
Felicie • extended_group • pr
8
2026-05-06 • via Nuitee
A
Abigail • solo_traveller • pr
9
2026-05-03 • via Nuitee
W
Wilfredo • family_with_children • pr
10
Mut bien, confoetable
Pros:

Excelente

2026-05-03 • via Nuitee
M
Martha • solo_traveller • pr
10
2026-05-03 • via Nuitee
J
Jose Rivera Cordero • couple • pr
8
2026-05-03 • via Nuitee
G
Gonzalez • extended_group • pr
10
Agradable y práctica.
Pros:

El Personal de recepción fue muy atento, amable y servicial.

2026-05-03 • via Nuitee
L
Licette • solo_traveller • pr
9
Pros:

Clean hotel, small but well organized. Excellent location.

Cons:

Noise from cars at night..

2026-04-30 • via Nuitee
J
Jeidy • family_with_children • us
2
HOTEL QUE PARECE MOTEL (NO VUELVO)
Pros:

CADA VEZ QUE BAJABA A DESAYUNAR NO HABIA HUEVO NI PANCAKES, EN UN MOEMENTO NO HABIAN PLATOS, ,PARA TOMAR LA COMIDA TUVIMOS QUE ESPERAR. TAMPOCO HUBO SAL,SI NO ME HUBIERA ACERCADO A LA MUCHACHA NO UBIERA SAL POR UN BUEN TIEMPO.

Cons:

ME DISGUSTO MUCHO LA LIMPIEZA DE LA HABITACION,EL BANO ESTABA CON MUCHO MOHO EN LOS BORDES DEL PISO,BORDES DE LA AGARRADESRA Y DONDE SE ENCONTRABAN LOS SHAMPOO Y ACINDICIONADOR. TUVE QUE IR A COMPRAR PRODUCTOS DE LIMPIEZA PORQUE ESTABA CON MI FAMILIA. ADEMAS TUVE QUE COMPARA SABANAS PARA COLOCAR A LA CAMA. LA MISMA ESTABA LLENA DE PELOS Y MUCHOS PUNTOS NEGROS. A LO QUE A MI HIJA LE DIO ALERGIA EN LA PIEL Y TUVE QUE MEDICARLA. LA PASAMOS FATAL, EN LUGAR DE DISFRUTAR. EL AIRE OLIA A HUMEDAD Y CUANDO VIMOS LA COBERTURA POR FUERA DE LA ESTRUCTURA ESTABA LLENO DE MOHO EN OTRAS PALABRA ESTABA NEGRO.

2026-04-28 • via Nuitee
R
Ramos • solo_traveller • pr
10
Pros:

Me gusto que accesible en el área de Mayagüez y que el precio por el fin de semana con desayuno incluido para cuatro personas es totalmente accesible

Cons:

Lo único que mejoraría es que el parking lo controlen con la misma llave del cuarto. Poner los brazos mecánicos y con la misma llave del cuarto poder salir y entrar sin tener que llamar para que un empleado salga abrir la cadena. Por todo lo demás fenomenal.

2026-04-27 • via Nuitee
C
Calderon • solo_traveller • pr
2
cool
Pros:

location and cleaness

Cons:

they charged me with king room with view and i thad no view

2026-04-26 • via Nuitee
L
Lourdes • solo_traveller • es
9
2026-04-26 • via Nuitee
G
Gisela • solo_traveller • us
10
2026-04-26 • via Nuitee
S
Stefania • couple • us
10
2026-04-26 • via Nuitee
R
Roman • couple • us
1
I could not sleep
Cons:

You can hear everything from outside. The air conditioner turns on and off with a very loud noise, and the temperature was uncomfortable.

2026-04-24 • via Nuitee
O
Orlando • couple • pr
10
Definitivamente vuelvo otra vez.
Pros:

Excelente ubicación. Rodeado de muchas opciones de entretenimiento y comida. Además de lugares para comprar.

2026-04-23 • via Nuitee
R
Rodriguez • couple • pr
9
2026-04-22 • via Nuitee