Hotel Mayaguez Plaza, BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
8.8 (1620 reviews)
70 Calle Mendez Vigo E , Mayaguez , pr

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Table tennis
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Comfortable rooms
Cons:
Limited cleaning service
Inconvenient laundry system
Noise from other guests

Categories

Cleanliness
7.91
The cleaning service was limited, and there were complaints about room cleanliness.
Service
9.38
Staff was friendly and helpful, although there were a few service issues mentioned.
Location
9.42
Excellent location, close to restaurants and attractions.
Room Quality
8.37
Rooms were spacious and comfortable, though some had issues like damp odor.
Amenities
8.9
Good amenities but some systems for washing were complicated.
Value for Money
8.86
Overall fair value, but the laundry system was inconvenient.
Food and Beverage
8.41
Breakfast was good but lacked variety compared to previous year.
Overall Experience
9.18
Overall good experience despite some negative points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:42

Property Description

Central Location
Situated in the heart of Mayaguez, Mayaguez Plaza Hotel offers a convenient stay opposite the stunning Mayaguez Cathedral and a stone's throw away from the Yaguez Theater.

Comfortable Accommodation
Each room at our hotel is designed for your comfort and convenience, featuring free WiFi, a flat-screen TV, coffee-making facilities, and a safety deposit box to ensure a pleasant stay.

Convenient Amenities
Start your day right with a delicious Continental breakfast served on-site. With a 24-hour reception desk and a business center, we are here to cater to all your needs during your stay.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Mayaguez Plaza Hotel now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BQN

Property Policies

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 5 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 1620 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.86
Food and Beverage: 8.41
Overall Experience: 9.18
D
DIAZ • solo_traveller • pr
9
Pros:

El personal excelente

2026-05-30 • via Nuitee
E
Eric • couple • pr
9
Excelente
Pros:

Muy bueno excelente

Cons:

N/amuy buena y tranquila ya que necesitaba servicio y tranquilidad por estar en pos operatorio ( cirugía)

2026-05-29 • via Nuitee
F
Freire • family_with_children • pr
10
Pros:

La ubicación.

2026-05-29 • via Nuitee
W
Wilson • couple • pr
10
Pros:

Céntrico

2026-05-28 • via Nuitee
• couple • pr
9
2026-05-26 • via Nuitee
P
Perez • family_with_children • us
10
2026-05-26 • via Nuitee
R
Ramos • couple • us
10
2026-05-26 • via Nuitee
A
Ayala Cruz • solo_traveller • pr
10
2026-05-26 • via Nuitee
Y
Ygri • family_with_children • pr
10
Súper maravilloso
Pros:

Excelente

Cons:

No hubo algo que no me gustara

2026-05-26 • via Nuitee
M
Mariely • solo_traveller • pr
10
Pros:

Todo estaba bien sus alrededores ambiente cómodo

Cons:

...

2026-05-25 • via Nuitee
R
Roberto • couple • pr
10
2026-05-25 • via Nuitee
D
Diego • couple • pr
10
2026-05-25 • via Nuitee
N
Neysha • couple • pr
10
2026-05-25 • via Nuitee
M
Mirtia • solo_traveller • pr
10
2026-05-25 • via Nuitee
N
Nerybel • couple • pr
10
Excelente!!!
Pros:

Excelente

Cons:

Todo bien

2026-05-25 • via Nuitee
E
Eliud • solo_traveller • us
10
Pros:

The location

2026-05-20 • via Nuitee
M
Maria • solo_traveller • pr
10
El cuarto es muy acogedor, el aire acondicionado nuevo y silencioso, el baño perfecto para impedida.
Pros:

El desayuno buenísimo y completo.

Cons:

El piso del cuarto se sentía sucio. La losa antigua es muy dificil de mantener limpia, pero si la tienes, tienes que usar un vacuum cleaner para sacar toda la tierra, y mapear las veces wue sea necesario para que se sienta limpio al caminar sin zapatos.

2026-05-19 • via Nuitee
R
Rivera • solo_traveller • us
10
Pros:

Excelente ubicación y muy limpio

2026-05-19 • via Nuitee
C
Ciara • solo_traveller • us
8
2026-05-17 • via Nuitee
A
Angel • solo_traveller • pr
10
2026-05-15 • via Nuitee