MS Vila Nova

Hotels
8.6 (2435 reviews)
Rua João Francisco Cabral 1 / 3 , Ponta Delgada , pt

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent cleanliness
Friendly service
Great location
Varied breakfast options
Cons:
Some rooms not as comfortable
Minor complaints about bedding

Categories

Cleanliness
8.8
Multiple reviews highlight excellent cleanliness and organization.
Service
8.66
Staff are consistently praised for their attentiveness and friendliness.
Location
8.81
Conveniently located near the center and points of interest, as noted in reviews.
Room Quality
8.36
Rooms described as clean but mentioned as not completely comfortable for all, affecting rating.
Amenities
8.49
Amenities like breakfast and parking received positive feedback.
Value for Money
8.45
Perceived as good value due to included services, though minor complaints noted.
Food and Beverage
8.69
Breakfast variety and quality were frequently praised.
Overall Experience
8.56
General sentiment indicates a positive stay with multiple positive remarks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:23

Property Description

Luxurious Accommodations
Indulge in the elegant guest rooms at My Story Hotel Vila Nova, adorned with calming blue and grey tones, extra-long beds, and modern amenities like a private bathroom with a bathtub and shower. Upgrade to a suite for the added luxury of a minibar.

Dining Delights
Savor a delicious daily breakfast buffet and dinner at the poolside Atlantis Room. Unwind at the hotel's bar with exotic cocktails and crispy snacks, perfect for a relaxing evening.

Relaxation and Recreation
Take a dip in the outdoor pool or lounge on the sun terrace with comfortable sun loungers and parasols. For some indoor fun, head to the games room for a round of billiards. After a day of activities, unwind in style at My Story Hotel Vila Nova.

Ready to experience luxury and comfort at My Story Hotel Vila Nova? Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When booking half board, note that drinks are not included.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is needed) and costs EUR 4 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for € 15 per person per night when using an available extra bed.
    People 13 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2435 reviews
Cleanliness: 8.8
Service: 8.66
Location: 8.81
Room Quality: 8.36
Amenities: 8.49
Value for Money: 8.45
Food and Beverage: 8.69
Overall Experience: 8.56
L
lucelia • family_with_children • pt
10
2026-07-11 • via Nuitee
B
Brian • solo_traveller • gb
7
2026-07-11 • via Nuitee
A
Amit • family_with_children • us
8
2026-07-10 • via Nuitee
J
Jorge • solo_traveller • pt
8
Pros:

Gentileza e prontidão de todo o pessoal para ajudar no que foi solicitado..
Miminhos no quarto à chegada revelaram muito cuidado e carinho.

Cons:

Nada a apontar

2026-07-07 • via Nuitee
G
Gerben • couple • nl
9
Prima plek om een paar dagen te verblijven
Pros:

Locatie dicht bij het centrum

Cons:

‘s morgens vroeg al veel geluid op straat

2026-07-05 • via Nuitee
T
Thomas • solo_traveller • de
9
Freundliches, sauberes Hotel in guter Lage!
Pros:

Super nettes Rezeptionspersonal - schönes, ruhiges, sauberes Zimmer, tolle Lage, alles wunderbar!

Cons:

Ein paar andere Gäste, die glaubten, im Frühstücksraum alleine zu sein und daher unfassbar laut sein zu dürfen … aber dafür kann das Hotel nichts!

2026-07-04 • via Nuitee
F
Felice • couple • de
9
Pros:

Sauberes Hotel in guter Lage. Freundliches und hilfsbereites Personal. Es gab einen Welcomedrink und wir konnten ein Frühstückspaket mitnehmen, da wir früh ausgecheckt haben.

Cons:

Der Frühstücksraum ist viel zu klein für die darin stehende Anzahl der Tische und Stühle. Man konnte teilweise kaum vom Stuhl aufstehen.

2026-07-03 • via Nuitee
H
Henrieta • solo_traveller • de
10
2026-07-02 • via Nuitee
H
Henrique • couple • pt
8
2026-07-02 • via Nuitee
A
Antoaneta • solo_traveller • us
10
2026-07-01 • via Nuitee
L
Lenka • solo_traveller • cz
9
Pros:

Dobré snídaně i večeře, milý personál, nemáme na co si stěžovat.

Cons:

Nic

2026-07-01 • via Nuitee
I
Ira • solo_traveller • us
9
Pros:

Nice people and pleasnt hotel.

Cons:

limited options for dinner as dining room set for a large buffet.

2026-06-30 • via Nuitee
E
Evelyn • couple • ch
9
Um auf den Azoren anzukommen ist das Hotel ein guter Startpunkt für 1-2 Nächte
Pros:

Gutes Frühstück, nettes Personal, Ritual Produkte, Preis-Leistung

Cons:

Zu viele Möbel im Zimmer, weshalb das Zimmer etwas beengt gewirkt hat.
Sehr laut, wenn Flugzeuge starten, da der An- und Abflug gefühlt direkt über dem Hotel liegt

2026-06-30 • via Nuitee
J
Johan • couple • nl
7
Prima voor kort verblijf
Pros:

Ligging

Cons:

Bed

2026-06-29 • via Nuitee
R
Robert • solo_traveller • at
7
2026-06-28 • via Nuitee
C
Christine • solo_traveller • fr
8
2026-06-28 • via Nuitee
C
Cengyue • extended_group • cn
10
2026-06-27 • via Nuitee
C
Cengyue • extended_group • cn
10
很好，已经成为我在蓬塔的家
Pros:

打车去机场不到10分钟，十分适合赶早班飞机
酒店工作人员非常友善，我们有一天需要赶去其他岛再返回蓬塔，可以将多余的行李寄放在酒店前台，这让我们不用托运行李，太方便了！

2026-06-27 • via Nuitee
C
Cengyue • extended_group • cn
10
2026-06-27 • via Nuitee
W
Walter • couple • ch
8
Rundum zufrieden
Pros:

Das Hotel hat bereits einige Jahre auf dem Buckel. Trotzdem war alles sauber und gepflegt.

Cons:

Es gibt nichts zu nörgeln!

2026-06-26 • via Nuitee