MS Vila Nova

Hotels
8.6 (2330 reviews)
Rua João Francisco Cabral 1 / 3 , Ponta Delgada , pt

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent cleanliness
Friendly service
Great location
Varied breakfast options
Cons:
Some rooms not as comfortable
Minor complaints about bedding

Categories

Cleanliness
8.8
Multiple reviews highlight excellent cleanliness and organization.
Service
8.66
Staff are consistently praised for their attentiveness and friendliness.
Location
8.81
Conveniently located near the center and points of interest, as noted in reviews.
Room Quality
8.36
Rooms described as clean but mentioned as not completely comfortable for all, affecting rating.
Amenities
8.49
Amenities like breakfast and parking received positive feedback.
Value for Money
8.45
Perceived as good value due to included services, though minor complaints noted.
Food and Beverage
8.69
Breakfast variety and quality were frequently praised.
Overall Experience
8.56
General sentiment indicates a positive stay with multiple positive remarks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:23

Property Description

Luxurious Accommodations
Indulge in the elegant guest rooms at My Story Hotel Vila Nova, adorned with calming blue and grey tones, extra-long beds, and modern amenities like a private bathroom with a bathtub and shower. Upgrade to a suite for the added luxury of a minibar.

Dining Delights
Savor a delicious daily breakfast buffet and dinner at the poolside Atlantis Room. Unwind at the hotel's bar with exotic cocktails and crispy snacks, perfect for a relaxing evening.

Relaxation and Recreation
Take a dip in the outdoor pool or lounge on the sun terrace with comfortable sun loungers and parasols. For some indoor fun, head to the games room for a round of billiards. After a day of activities, unwind in style at My Story Hotel Vila Nova.

Ready to experience luxury and comfort at My Story Hotel Vila Nova? Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When booking half board, note that drinks are not included.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is needed) and costs EUR 4 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for € 15 per person per night when using an available extra bed.
    People 13 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2330 reviews
Cleanliness: 8.8
Service: 8.66
Location: 8.81
Room Quality: 8.36
Amenities: 8.49
Value for Money: 8.45
Food and Beverage: 8.69
Overall Experience: 8.56
J
João Carvalho • solo_traveller • pt
10
2026-04-25 • via Nuitee
B
Bartos68 • couple • cz
9
2026-04-18 • via Nuitee
J
Jian • solo_traveller • it
8
2026-04-17 • via Nuitee
H
Helder Inacio • solo_traveller • pt
10
2026-04-16 • via Nuitee
J
JOÃO • solo_traveller • pt
9
Pros:

Relação qualidade/preço.

Cons:

Barulho dos aviões dada a proximidade do aeroporto.

2026-04-16 • via Nuitee
H
Helder Inacio • solo_traveller • pt
10
2026-04-16 • via Nuitee
J
Junichiro • solo_traveller • jp
10
Awesome
Pros:

ウエルカムドリンクとして、バーでワインをいただきました。バーテンダーのハミルトン、ナイスガイ。
美しい島の、きれいなホテル。いい思い出しかありません。

Cons:

なし

2026-04-15 • via Nuitee
M
Michal • solo_traveller • cz
9
2026-04-14 • via Nuitee
L
LOVIRIL • extended_group • pt
9
2026-04-14 • via Nuitee
R
Rui • extended_group • pt
7
Excelente localização, boa comida e bebida
Pros:

Pessoal atencioso e localização

2026-04-13 • via Nuitee
R
Rui • solo_traveller • pt
9
2026-04-13 • via Nuitee
M
Miguel • solo_traveller • pt
8
2026-04-13 • via Nuitee
M
Maria Teresa • family_with_children • pt
9
2026-04-12 • via Nuitee
L
Linda • family_with_children • ca
9
2026-04-11 • via Nuitee
A
Annette • family_with_children • gb
6
2026-04-11 • via Nuitee
K
Katherine • solo_traveller • gb
10
Great stay
Pros:

The staff were very helpful and the room was spacious and comfortable. It was execellent value for money and the extra special touches were really appreciated. We wished we were staying more than just one night!

Cons:

The shower wasn't great (not very powerful), but aside from that everything was perfect!

2026-04-11 • via Nuitee
C
César Lima • solo_traveller • pt
8
2026-04-10 • via Nuitee
D
Denis • family_with_children • fr
9
Pros:

Accueil excellent.
Chambre propre et confortable.
Petit déjeuner complet et copieux.
Emplacement

Cons:

Rien.

2026-04-04 • via Nuitee
I
Igal • family_with_children • pt
8
2026-04-04 • via Nuitee
L
Luis • solo_traveller • pt
10
2026-04-01 • via Nuitee