Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent cleanliness
Friendly service
Great location
Varied breakfast options
Cons:
Some rooms not as comfortable
Minor complaints about bedding

Categories

Cleanliness
8.8
Multiple reviews highlight excellent cleanliness and organization.
Service
8.66
Staff are consistently praised for their attentiveness and friendliness.
Location
8.81
Conveniently located near the center and points of interest, as noted in reviews.
Room Quality
8.36
Rooms described as clean but mentioned as not completely comfortable for all, affecting rating.
Amenities
8.49
Amenities like breakfast and parking received positive feedback.
Value for Money
8.45
Perceived as good value due to included services, though minor complaints noted.
Food and Beverage
8.69
Breakfast variety and quality were frequently praised.
Overall Experience
8.56
General sentiment indicates a positive stay with multiple positive remarks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:23

Property Description

Luxurious Accommodations
Indulge in the elegant guest rooms at My Story Hotel Vila Nova, adorned with calming blue and grey tones, extra-long beds, and modern amenities like a private bathroom with a bathtub and shower. Upgrade to a suite for the added luxury of a minibar.

Dining Delights
Savor a delicious daily breakfast buffet and dinner at the poolside Atlantis Room. Unwind at the hotel's bar with exotic cocktails and crispy snacks, perfect for a relaxing evening.

Relaxation and Recreation
Take a dip in the outdoor pool or lounge on the sun terrace with comfortable sun loungers and parasols. For some indoor fun, head to the games room for a round of billiards. After a day of activities, unwind in style at My Story Hotel Vila Nova.

Ready to experience luxury and comfort at My Story Hotel Vila Nova? Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When booking half board, note that drinks are not included.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDL

Location

Guest Reviews

8.6
Based on 2465 reviews
Cleanliness: 8.8
Service: 8.66
Location: 8.81
Room Quality: 8.36
Amenities: 8.49
Value for Money: 8.45
Food and Beverage: 8.69
Overall Experience: 8.56
D
David • couple • us
7
Overall it’s a good location and good price and breakfast, they could do much better with staff
Pros:

We had a 5th floor view

Cons:

The bar staff was rude

2026-10-17 • via Nuitee
L
Lina • solo_traveller • pt
9
2026-10-16 • via Nuitee
L
Lina • solo_traveller • pt
9
2026-10-16 • via Nuitee
R
Rui Fernando • family_with_children • pt
10
Pros:

Localização, Atendimento, Preço

Cons:

Não aplicável

2026-10-13 • via Nuitee
A
Amazing Azores • family_with_children • pt
10
2026-10-13 • via Nuitee
A
Amazing Azores • family_with_children • pt
10
Pros:

A localização é muito boa. O quarto tem um tamanho razoável e a casa de banho é muito confortável e espaçosa. O Pequeno-almoço é muito bom e variado. A equipa na sua maioria é muito simpática.

Cons:

Alguns funcionários pouco simpáticos, sobretudo no atendimento do Pequeno-almoço e serviço de restaurante/bar.

2026-10-13 • via Nuitee
M
Miguel • couple • pt
8
2026-10-13 • via Nuitee
R
Ramon • couple • es
8
2026-10-11 • via Nuitee
C
Carla • solo_traveller • es
9
Pros:

The room was clean and comfortable

Cons:

They have a parking that you need to pay per day

2026-10-11 • via Nuitee
L
Lubomír • couple • cz
7
2026-10-10 • via Nuitee
A
Agnes • solo_traveller • gb
8
Pros:

Very kind staff, room clean , tidy personal welcome letter and cake.

2026-10-10 • via Nuitee
K
Knobloch • couple • de
9
hat alles gepasst
Pros:

super Lage, sehr guter Service

2026-10-08 • via Nuitee
P
Pablo Enrique • solo_traveller • es
8
2026-09-19 • via Nuitee
R
Robin • couple • at
6
2026-09-18 • via Nuitee
O
Olga • couple • ua
9
2026-09-17 • via Nuitee
L
Lily • couple • us
6
It's ok for an overnight stay.
Pros:

The room is clean and the bed linen was nice. The front desk and the restaurant staff are both very helpful.

Cons:

The room decor and the bathroom looked like it was last updated 20 years ago. The breakfast was so so, nothing to write home about.

2026-09-15 • via Nuitee
Y
Yevheniia • extended_group • nl
9
Pros:

Отель расположен очень удобно, близко к аэропорту. Рядом набережная и центр города. Очень комфортно. Чисто, приветливый персонал.

2026-09-15 • via Nuitee
J
Julia • family_with_children • at
8
2026-09-13 • via Nuitee
M
Maryse • solo_traveller • fr
9
Pros:

Bien placé à proximité du centre-ville, possède de s'y rendre à pied pour déjeuner ou dîner.

Cons:

Salle de bain un peu vieillotte, pas de douche italienne.

2026-09-13 • via Nuitee
J
José • solo_traveller • pt
9
2026-09-13 • via Nuitee