MS Vila Nova

Hotels
8.6 (2376 reviews)
Rua João Francisco Cabral 1 / 3 , Ponta Delgada , pt

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent cleanliness
Friendly service
Great location
Varied breakfast options
Cons:
Some rooms not as comfortable
Minor complaints about bedding

Categories

Cleanliness
8.8
Multiple reviews highlight excellent cleanliness and organization.
Service
8.66
Staff are consistently praised for their attentiveness and friendliness.
Location
8.81
Conveniently located near the center and points of interest, as noted in reviews.
Room Quality
8.36
Rooms described as clean but mentioned as not completely comfortable for all, affecting rating.
Amenities
8.49
Amenities like breakfast and parking received positive feedback.
Value for Money
8.45
Perceived as good value due to included services, though minor complaints noted.
Food and Beverage
8.69
Breakfast variety and quality were frequently praised.
Overall Experience
8.56
General sentiment indicates a positive stay with multiple positive remarks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:23

Property Description

Luxurious Accommodations
Indulge in the elegant guest rooms at My Story Hotel Vila Nova, adorned with calming blue and grey tones, extra-long beds, and modern amenities like a private bathroom with a bathtub and shower. Upgrade to a suite for the added luxury of a minibar.

Dining Delights
Savor a delicious daily breakfast buffet and dinner at the poolside Atlantis Room. Unwind at the hotel's bar with exotic cocktails and crispy snacks, perfect for a relaxing evening.

Relaxation and Recreation
Take a dip in the outdoor pool or lounge on the sun terrace with comfortable sun loungers and parasols. For some indoor fun, head to the games room for a round of billiards. After a day of activities, unwind in style at My Story Hotel Vila Nova.

Ready to experience luxury and comfort at My Story Hotel Vila Nova? Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When booking half board, note that drinks are not included.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDL

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is needed) and costs EUR 4 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for € 15 per person per night when using an available extra bed.
    People 13 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2376 reviews
Cleanliness: 8.8
Service: 8.66
Location: 8.81
Room Quality: 8.36
Amenities: 8.49
Value for Money: 8.45
Food and Beverage: 8.69
Overall Experience: 8.56
S
Stefan Jongen • couple • nl
8
Prima locatie
Pros:

Ontbijt was prima geregeld met genoeg variatie. Parkeren voor de deur was erg gemakkelijk, ook genoeg ruimte net buiten het hotel. Personeel over het algemeen erg vriendelijk. Mooie ruime kamers met balkon. Prima locatie om het eiland te verkennen.

Cons:

Helaas zaten daar tijdens het onderhoud van de accommodatie waardoor er overdag wat last was van geluidshinder.

2026-05-30 • via Nuitee
C
Cláudia • solo_traveller • pt
8
2026-05-29 • via Nuitee
S
Slokotovich • solo_traveller • pt
10
2026-05-28 • via Nuitee
T
Tünde • solo_traveller • hu
9
Pros:

Nagyon jó elhelyezkedés, kedves személyzet, tisztaság.

Cons:

Nem volt telefontöltési lehetőség az ágy mellett, a lámpát kellett kihúzni hozzá.

2026-05-28 • via Nuitee
C
Christopher • couple • au
9
Great spot , great restaurant and lovely room, close to the city centre
Pros:

We loved this hotel, lovely comfortable room, great restaurant and friendly helpful staff !!

2026-05-27 • via Nuitee
J
Jacinthe • couple • ca
10
Pros:

Très joli hôtel sur le bord de la mer. Restauration à quelques minutes de marche. Beaux espaces de vie avec la section bar et la salle à manger.
Le déjeuner était très bon.
Nous recommandons.
Nous n’avons pas utilisé le jacuzzi ni la piscine car il faisait trop frais et nous n’avions pas le temps.

Cons:

Rien

2026-05-27 • via Nuitee
F
Famara • solo_traveller • es
10
2026-05-26 • via Nuitee
Y
YOBOUE AYMARD JUDICAEL • solo_traveller • ci
10
Pros:

Facilité du check in
parkings à proximité
Balcon

Cons:

Petit déjeuner non inclus malgré le prix relativement cher

2026-05-26 • via Nuitee
R
Rodrigues • solo_traveller • pt
9
2026-05-26 • via Nuitee
V
Valeria • extended_group • it
9
2026-05-26 • via Nuitee
C
CHRISTOPHE • family_with_children • fr
7
Pros:

L attention dans la chambre et la boisson de bienvenue.
Personnel au bar tres serviable.

Cons:

Un style de chambre un peu daté...

2026-05-26 • via Nuitee
A
Ana Vieira • solo_traveller • pt
9
Hotel confortável
Pros:

O quarto tem boas dimensões, é confortável e acolhedor. A limpeza é muito boa. Os produtos de higiene são Top. O hotel no geral é muito confortável e está bem localizado. O pequeno almoço é bom e variado. Jantamos uma vez e estava bom. O parque estacionamento, embora pago à parte, acaba por ser uma mais valia visto que na rua o parque também é pago.

Cons:

O parte negativa: a janela do quarto deixava entrar barulho, precisava de reparação; a insonorização também era má, mas os meus "vizinhos" eram civilizados e acabou por correr bem.
Um pequeno reparo, o pessoal que está na parte do pequeno almoço, devia ter um sorriso na cara, é mais saudável para eles e para os outros e um - bom dia - também era bom ☺️

2026-05-25 • via Nuitee
W
Waldemar • couple • cz
10
2026-05-24 • via Nuitee
J
Jean daniel • couple • fr
7
Personnel chambre repas tres satisfaits. Bonne situation de l’hôtel si l’aéroport n’était pas si proche.
Pros:

Personnel accueillant professionnel

Cons:

Passage des avions très proche de l’hôtel de 6h à 23h.
Jeux billard : 8 € pour 1/2 h

2026-05-24 • via Nuitee
M
Miguel Sousa • solo_traveller • pt
10
2026-05-21 • via Nuitee
D
Donna • couple • ca
8
Met our needs and clean.
Pros:

The staff here try hard to give guests a pleasant stay. A nice lounge with a pool table. Spacious room. Breakfast was ok, we did have soup here for lunch which was good. We found it to be clean and would stay here again.

Cons:

Bed a little hard but that is personal preference.

2026-05-21 • via Nuitee
V
Viktoria • extended_group • es
10
Pros:

Zsenialis reggeli! A szobak kenyelmesek es nagyon tiszták!

Cons:

-

2026-05-21 • via Nuitee
F
Fernanda • solo_traveller • pt
8
2026-05-20 • via Nuitee
D
Daniela • family_with_children • pt
9
2026-05-20 • via Nuitee
S
Stephen • solo_traveller • gb
7
Pros:

Clean, friendly staff, good breakfast

Cons:

Hard mattresses

2026-05-19 • via Nuitee