Hotel Alto Lido

Hotels
9 (2008 reviews)
Estrada Monumental, 316 , Funchal , pt

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Issues with cleanliness
Breakfast quality concerns

Categories

Cleanliness
8.23
Several reviews mentioned issues with cleanliness, particularly the perception of low-quality food and room service.
Service
10
Some staff members were noted as friendly, balancing the overall service sentiment.
Location
9.7
Positive remarks about the hotel's location being convenient and close to attractions.
Room Quality
8.74
Spacious and modern rooms were mentioned positively, although some comfort issues were noted.
Amenities
9.19
Amenities were generally appreciated, with good alternatives for entertainment cited.
Value for Money
8.72
Price concerns were raised by some, suggesting better value may be available elsewhere.
Food and Beverage
7.68
Breakfast quality and variety were criticized, impacting overall food satisfaction.
Overall Experience
9.73
Despite some criticisms, many reviewers enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 07:18

Property Description

Luxurious Accommodations
Hotel Alto Lido offers modernly decorated rooms, suites, and studios with stunning sea views. Each unit is equipped with top-notch amenities like a flat-screen TV, free WiFi, and a fully equipped kitchenette in studios.

Dining Excellence
Indulge in a culinary journey with 3 on-site restaurants offering a variety of dining experiences. From local specialties at Flôr de Sal to a la carte menu at The Tale with sea views, and light meals at Linha de Água by the pool, there's something to satisfy every palate.

Wellness and Leisure
Guests can unwind at the indoor and outdoor heated pools, children's pool, spa facilities, gym, sauna, and Turkish bath. With conference rooms, a games room, and a shuttle service to Funchal, every need is catered to at Hotel Alto Lido.

Book now to experience the epitome of luxury and comfort at Hotel Alto Lido.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
When booking half board, note that drinks are not included.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FNC

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 12 years old stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 2008 reviews
Cleanliness: 8.23
Service: 10
Location: 9.7
Room Quality: 8.74
Amenities: 9.19
Value for Money: 8.72
Food and Beverage: 7.68
Overall Experience: 9.73
K
Karpylianska solo_traveller ua
10
2026-05-18 via Nuitee
J
Jayne couple gb
8
Pros:

Our room was clean well presented and comfortable. Good facilities and excellent choice at breakfast.

Cons:

Not close to central Funchal.

2026-05-17 via Nuitee
M
Maurice solo_traveller de
8
Pros:

Gute Lage und super freundliches Personal. Es gab täglich Aufmerksamkeiten wie Gebäck oder Frucht aufs Zimmer. Zum Geburtstag gab es sogar einen ganzen Kuchen.

Cons:

Die Sauberkeit war etwas vernachlässigt worden. Es gab ein paar Flecken auf der Bettwäsche, sowie vereinzelt Haare. Der Fernseher ist zudem stark veraltet und nicht auf dem aktuellen Stand der Technik.

2026-05-16 via Nuitee
J
jean marc solo_traveller fr
7
bon sejour mais pas un bon rapport qualité prix
Pros:

la taille de la chambre , la piscine , le sauna , la localisation.

une petite attention a votre arrivée avec une petite bouteille de madere et des petits gateaux.

et tous les jours je recevais une petite delicatesse , une viennoiserie, des fruits , une petit gateau a mon retour a la chambre . tres touchant

la piscine interieure est magnifique et les transat de grande qualité

Cons:

le petit dejeuner etait vraiment bas de gamme , les oeufs n'ont pas de gouts , beaucoups de choix mais pas de qualités. les cereales sont dures , les viennoiseries un peu seches , les petits gateaux pas tres qualitatifs

il n'y a pas de fontaine d'eau dans les etages

le sauna est de qualité avec un super acceuil mais la salle de repos est un peu simple avec un haut parleur qui gresille et une petite huile essentielle serait la bienvenue

le prix est tres élevé par rapport aux prestations dommage

le parking a 15€ / jour n'est pas inclu dans le prix de la chambre

2026-05-14 via Nuitee
W
Wojciech solo_traveller pl
9
Pros:

Lokalizacja i bliskość wielu restauracji, najlepsza obsługa w recepcji w dzień przyjazdu i najwyższy poziom obsługi w restauracji The Tale, w szczególności pana Humberto.

Cons:

Nastawienie na duże grupy emerytów, codziennie kilka autokarów, przez co kolejki do wind i na śniadaniu zawsze tłum. Pomimo szerokiego wyboru pozycji w bufecie śniadaniowym, większość pozycji średniej jakości, nastawienie na ilość, a nie jakość.

2026-05-12 via Nuitee
J
Júlia couple pt
8
Excelente localização
Pros:

Localização excelente, quarto confortável com uma boa vista e tudo bastante limpo.
Piscinas incríveis.

Cons:

Os empregados não são assim tão atenciosos e pequeno almoço poderia ser melhor
Mas de uma forma geral correu tudo bastante bem!

2026-05-11 via Nuitee
K
Kateryna family_with_children de
9
Cons:

Honestly, this was the first time I had seen such staff at the reception desk. They had their own very special atmosphere, and I was even afraid to approach them. Dear reception staff, I understand that you have a lot of work and are probably tired of tourists and their silly questions, but we also work hard and save money in order to come to Madeira. So please at least pretend that you are happy to see us.

2026-05-11 via Nuitee
A
artur family_with_children pt
10
2026-05-11 via Nuitee
2
2207gsm Couples Devon, England
8
Nice hotel let down a bit by the small things
Pros:

Nice hotel located about a 30 minute walk from the centre (of sorts!). Rooms are basic but clean and modern. Breakfast is buffet style with a range of options although it can get a little crowded. Small things let it down a bit - accessing the spa was difficult as staff never seemed to be around to enable you to book and when you did get in there are no water facilities, lift space for such a big hotel is limited and issue exacerbated by access via the stairs being locked. Overall a nice hotel that could do with a few small changes. Oh and yes the lack of spoons (or just anything to stir your tea) was weird.....

2026-05-10 via Tripadvisor
O
orla solo_traveller ie
2
Disappointed
Pros:

The hotel staff were very unhelpful after my cancelled flight and I was charged for two nights even tho I ended up only staying for one because the airline changed my new flight. Staff were uninterested in helping me with that

Cons:

The staff

2026-05-08 via Nuitee
F
Flowerpot1234x Family Plymouth, Devon, England
8
Overall very good stay
Pros:

Pros:
- spacious, modern and clean room
- very comfy bed
- lovely view (side sea view)
- location is a bit of a walk to the main area but it’s straightforward and plenty of shops, cafes and views along the way. We actually enjoyed spending some time in the area around the hotel, particularly the cafe/bar next door - Loja dos vinhos
- also a large supermarket next door
- free shuttle bus to/from the centre several times a day, and an Uber is generally around €5-6
- large terrace area with an adequate size pool at the back of it
- plenty of choice at breakfast including pastries, cava, hot items, and eggs made to order

Cons:
- limited and basic toiletries in the bathroom (shower gel only)
- very rude other guests, mostly large groups of unfriendly Europeans (not the hotels fault!)
- the main restaurant was very noisy during busy times and feels quite cramped as there isn’t any outdoor space and minimal windows/natural lighting
- use of the safe should be included in the room price as it is at most hotels

2026-05-07 via Tripadvisor
P
Philip couple se
7
Pros:

Great breakfast and kind staff.

Cons:

Long queue times for elevators. Felt like 4 was needed, only two exists.

Non-existent soundproof from outside the door, so people walking by the door or closing their doors, was very loud. Not good for light sleepers.

2026-05-06 via Nuitee
P
Pozzza Couples Stoke-on-Trent, Staffordshire, England
10
A clean and comfortable hotel that's just out of town
Pros:

A clean and comfortable hotel that's just out of town, with a free shuttle bus. Rooms were clean and comfortable. Staff were friendly. Nice flower displays. Good availability of sunbeds on the roof terrace and pool looked clean. Breakfast was nice and varied. A cute robot vacuum cleaner that we named Vernon, who was also polite! Not too many English people during our stay (seemed mainly German/French). Only downside was the lift(s), wholly inadequate for the number of guests - often full, meaning you had to wait for some time. I would stay here again.

2026-05-05 via Tripadvisor
I
Ivan couple pl
9
Hotel piękny, ale nicht verstehen gdzie jestem.
Pros:

Śniadania przepiękne, widoki na ocean, wygodne pokoje oraz cisza. Parking podziemny. Baseny oraz sauny. Same plusy. Personal w większości swojej zna dodatkowo język niemiecki. Żywa muzyka wieczorem przy barze.

Cons:

Tak jak bym do Niemiec pojechał. Ceny na barze również jak w niemcach. Nie byliśmy w sezonie ale windy zatkane ludźmi, jednak wydłuża to czas oczekiwania.

2026-05-04 via Nuitee
J
jose_araujo solo_traveller pt
10
Pros:

Atendimento, quarto e comodidades, pequeno almoço.

Cons:

Valor de garagem para estacionamento de veículos.
Não estacionei a viatura por esse motivo

2026-05-03 via Nuitee
M
Maëlle couple be
8
Grand hôtel, bon emplacement.
Pros:

La chambre très confortable.
La navette gratuite pour le centre de Funchal.
Piscines correctes.

Cons:

Piscine intérieure peu chauffée.

2026-05-03 via Nuitee
L
Liga solo_traveller gb
6
It was okay. I’m overall happy.
Pros:

Used sauna, pools, gym, massage.

Cons:

My room was located on 2nd floor and I could hear base from music from downstairs echoing sometimes very late in the night past 22:00 or 23:00

2026-05-01 via Nuitee
M
Matúš couple sk
10
2026-04-30 via Nuitee
A
andrea couple ch
8
Gute Preis- Leistung
Pros:

Zimmer und Aussicht super. Lage gut. Gratis Hotelbus (4x) ins Zentrum. Busstation in der Nähe. Zu Fuss ca 40 Min. ins Zentrum. Restaurant The Tale im Hotel sehr gut, aber auch nicht preiswert.

Cons:

Tagsüber ist die Strasse unterhalb von Hotel sehr laut, in der Nacht jedoch wenig Verkehr. Frühstücksraum im Sous-Sol wenn voll sehr eng und laut.

2026-04-27 via Nuitee
N
Nadia solo_traveller pt
10
2026-04-25 via Nuitee