Hotel Alto Lido

Hotels
9 (2063 reviews)
Estrada Monumental, 316 , Funchal , PT

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Issues with cleanliness
Breakfast quality concerns

Categories

Cleanliness
8.23
Several reviews mentioned issues with cleanliness, particularly the perception of low-quality food and room service.
Service
10
Some staff members were noted as friendly, balancing the overall service sentiment.
Location
9.7
Positive remarks about the hotel's location being convenient and close to attractions.
Room Quality
8.74
Spacious and modern rooms were mentioned positively, although some comfort issues were noted.
Amenities
9.19
Amenities were generally appreciated, with good alternatives for entertainment cited.
Value for Money
8.72
Price concerns were raised by some, suggesting better value may be available elsewhere.
Food and Beverage
7.68
Breakfast quality and variety were criticized, impacting overall food satisfaction.
Overall Experience
9.73
Despite some criticisms, many reviewers enjoyed their stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 07:18

Property Description

Luxurious Accommodations
Hotel Alto Lido offers modernly decorated rooms, suites, and studios with stunning sea views. Each unit is equipped with top-notch amenities like a flat-screen TV, free WiFi, and a fully equipped kitchenette in studios.

Dining Excellence
Indulge in a culinary journey with 3 on-site restaurants offering a variety of dining experiences. From local specialties at Flôr de Sal to a la carte menu at The Tale with sea views, and light meals at Linha de Água by the pool, there's something to satisfy every palate.

Wellness and Leisure
Guests can unwind at the indoor and outdoor heated pools, children's pool, spa facilities, gym, sauna, and Turkish bath. With conference rooms, a games room, and a shuttle service to Funchal, every need is catered to at Hotel Alto Lido.

Book now to experience the epitome of luxury and comfort at Hotel Alto Lido.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
When booking half board, note that drinks are not included.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FNC

Location

Guest Reviews

9
Based on 2063 reviews
Cleanliness: 8.23
Service: 10
Location: 9.7
Room Quality: 8.74
Amenities: 9.19
Value for Money: 8.72
Food and Beverage: 7.68
Overall Experience: 9.73
A
Alenka • extended_group • si
9
Pros:

Dober zajtrk.

Cons:

Slaba komunikacija med osebjem. Če naročiš recepciji v večernem času, tega v recepciji v dopoldanskem času ne vedo.

2026-10-22 • via Nuitee
P
Patrícia • couple • pt
7
2026-10-20 • via Nuitee
O
Olha • couple • ua
8
Хороший отель и удобная локация
Pros:

Хороший отель, классная пляжная зона с бассейном, чистые номера, удобная локация.

Cons:

Разочаровало , что за просмотр фильмов нужно заплатить. Мы посмотрели за все время всего 1 фильм и заплатили за его просмотр 13€…Чему конечно были удивлены

2026-10-19 • via Nuitee
F
Fernando • couple • pt
9
Quando voltar a Madeira, certamente me hospedarei lá novamente.
Pros:

Gostamos de tudo, hotel muito limpo, funcionarios simpaticos, lugar que realmente faz com que vc se sinta em casa, a vista é incrível a a localizacao a melhor possivel.

Cons:

O hotel deveria ter uma pessoa para conduzir o hospede ate o quarto, dependendo do quarto, pode ser dificil achar.

2026-10-19 • via Nuitee
M
Margarida • couple • pt
8
2026-10-18 • via Nuitee
C
Carlota • couple • pt
10
Adorei o hotel sem dúvida muito acolhedor e confortável, os funcionários sempre muito educados e prestáveis. A piscina i
Pros:

Adorei tudo

Cons:

Nada a apontar

2026-10-18 • via Nuitee
O
Ovidiu • couple • ro
10
Pros:

Locația -intr-o zona foarte frumoasa a insulei. Mancarea(micul dejun) -excelent. Personal amabil.

2026-10-17 • via Nuitee
E
Elina • solo_traveller • il
9
Pros:

Все понравилось.Отель соответствует своим 4*.На рецепшене оформляла нам номер Кристина Лукас. Очень быстро,профессионально и с улыбкой.

Cons:

Не поняли почему в номере где есть кухня нет не мыла для посуды,не мочалки,не тряпочки вытереть стол.Мы не стали выяснять купили все сами .Непонятно это политика отеля или недобросовестная горничная.В один из дней нам оставили пол рулона туалетной бумаги.Короче ответственным за службу клининга надо проверять горничных.
И ещё очень неприятно было в один из завтраков ,когда на раздаче,где жарят яичницу была женщина, которая высказала гостье хамским образом недовольство тем что она не вернула ложку от омлета на место ,а оставила её в чаше с омлетом.Когда были парни на раздаче было приятно подходить и брать еду.Еда в гостинице стандартная,вроде много ,а начинаешь выбирать и ничего особенного,голодными не останетесь,но и ничего интересного не найдёте.

2026-10-15 • via Nuitee
E
Edmilson • couple • pt
10
Adorei a estadia! Tudo foi excelente, e o bolo surpresa no dia do meu aniversário tornou tudo ainda mais especial. 🥰🎂❤️
Pros:

A minha estadia foi excelente! O quarto estava limpo e confortável, os funcionários foram muito simpáticos e prestáveis. Gostei bastante das comodidades e da localização. Como era o meu aniversário, prepararam-me um bolo, um gesto muito bonito que me deixou muito feliz e tornou o meu dia ainda mais especial. Agradeço a toda a equipa pela atenção e carinho. Recomendo este hotel e espero voltar em breve!

Cons:

Não houve nada de que não tivesse gostado durante a minha estadia. Fiquei muito satisfeita com o quarto, a limpeza e a simpatia dos funcionários. A surpresa do bolo no dia do meu aniversário tornou a experiência ainda mais especial. Foi uma estadia maravilhosa! 🥰❤️

2026-10-13 • via Nuitee
J
João Pereira • couple • pt
10
2026-10-11 • via Nuitee
M
MACIEJ • couple • pl
9
Miejsce warte uwagi
Pros:

Czystość, łatwość komunikacji, bardzo dobre śniadania, lokalizacja

Cons:

-

2026-09-19 • via Nuitee
M
Maria • couple • ua
8
2026-09-18 • via Nuitee
B
BATALLER FAYOS • family_with_children • es
10
2026-09-16 • via Nuitee
C
Carlos • solo_traveller • pt
10
2026-09-15 • via Nuitee
N
Nóbrega • couple • pt
10
2026-09-07 • via Nuitee
J
Joao • solo_traveller • pt
9
2026-09-07 • via Nuitee
A
Anna • solo_traveller • ie
10
2026-09-01 • via Nuitee
S
samkP8921UH • Family • United Kingdom
8
Lovely, comfortable hotel in a great location.
Pros:

Just returned from 10 nights at Alto Lido (with Jet2). I'll admit we were worried having read some of the reviews but I am glad we ignored them! We had premium deluxe rooms with sea view. We were on the first floor which does pretty much look onto the road, so if you get the option go for a higher floor! The room was lovely, comfy, clean. There was a mini fridge but nothing in it - I assume they only fill it if you're not all inclusive!? We bought water and milk (there's no milk for the tea in the rooms) from the supermarket next door and kept it chilled in there. Beds were comfy, tea bags were replenished daily (there's no coffee in the rooms though). The shower could have done with a bit more water pressure but it was a nice, spacious bathroom.

Lifts are a bit of an issue, there are two one end that go up to floor 5 I think, and two the other end that go to the top (floor 15?). You can spend a long time waiting, or as we experienced, get in and press to go down to 0, but first it goes all the way up to 14 to collect whoever has pressed the button there, and then stops multiple times on the way down. You can only fit about 6 people in at a time though. I expect it could get very tiresome if you were on a high floor. We were only on the first floor, and discovered the stairs (the door looks like it's just a fire escape, but they are nice, clean stairs and plenty of other people were using them) which would definitely be the better option if you are on one of the lower floors.

The food is fine. Breakfast was good, a good selection of fruit, meats and cheeses if you want continental. Cereal, yoghurt, croissants, pastries and hot food, including an omlette station. Lunch is not great tbh, there are always burgers and hot dogs and then a small selection of other dishes that changes each day, including basic salad stuff. But there's ice cream, plenty of fresh fruit and a small selection of desserts. However, there is also a sort of buffet that appears in the pool bar around 4pm each day. We were not told about it and I have not seen it advertised anywhere. All inclusive can definitely eat from it, I don't know if you have to pay if you are BB/HB. Dinner was fine, plenty of options, freshly cooked and replenished regularly. The atmosphere in the dining room is a bit canteen like but all the staff we encountered were helpful, friendly and efficient and were always on hand to sort us a table (family of 5) even if that meant moving place settings etc.

The main bar on the ground floor has plenty of seating, including outside, and there is live music in there every evening, plus plenty of tables if you want to play cards with family whilst listening.

There are two pools, one indoor and one outdoor. Neither are huge but we enjoyed both of them and if you pick the right time they are very quiet. Plenty of loungers, especially if you take the stairs up from the pool area, there is a huge roof terrace which we never saw full. Always loungers free, and not too much sunbed hogging either, not many towels appearing at dawn and staying on unused loungers like you get in a lot of resorts. We were able to get loungers whatever time of day we went up there, even early afternoon.

The hotel is in the Lido area which is lovely, There are plenty of bars and restaurants around if you want a change from the hotel, and you can walk to a shopping centre easily and several small supermarkets. You can walk into Funchal Old Town in about 40 mins or you can get the complementary bus from the hotel (book at reception the night before) which drops off and picks up by the Ronaldo museum in the marina. If you walk the opposite direction out of the hotel there is a really cool tunnel through the rock that comes out at a stony beach with several bars, and I believe you can walk all the way around to Camara des Lobos if you fancy a longer walk.

We had a fantastic stay, admittedly there are limits to the drinks included on all inclusive but we found plenty that we were happy to drink and didn't buy anything extra. The hotel is clean (we enjoyed watching the robot vacuum :-D ), comfortable, well situated and all the staff we encountered were friendly and helpful, I would stay here again.

2026-08-25 • via Tripadvisor
B
BrianAdamson • solo_traveller • fr
9
Pros:

Good location with transport close by to get to the city. Restaurants and supermarkets close. Nice room and balcony

Cons:

Slow service at the bar

2026-08-23 • via Nuitee
S
Saraholmes1 • Family • Sheffield, South Yorkshire, England
8
Great hotel and holiday
Pros:

Great hotel, great staff, good service. Play area, spa, inside pool, book exchange. Lifts, various different rooms and locations. We were all inclusive with jet 2. All buffets were good. Salads, starters, variety, snack and various meals. Puddings, cake, fruit, ice creams. So much choice. Meat, fish, veg, cheeses. I asked for a veggie burger one lunch and got a great vegan option. Lots of gluten free provision. Lots of people just had breakfast included. The hotel had great self cater accommodation and there is a supermarket a few doors away with some take away food. Bars and restaurants near by. Great balconies and pools, and sun bathing area. The bar by reception has detailed list of all inclusive drinks .... more than we initially thought!! Afternoon snacks by pool are good too. Lidos and pebble beach near by. Walk to other beaches ... with tunnel access. We recommend booking - perhaps with trip advisor in advance- a trip round the island or boat trip to see whales etc. We took local bus to fisherman's village, and hotel bus to town. We took cable car ride! Great time, lovely area.

2026-08-18 • via Tripadvisor