Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable stay
Cons:
Room sizes not as expected
Limited Japanese breakfast options

Categories

Cleanliness
8
The heater was described as incredibly loud, which may reflect overall cleanliness standards.
Service
9.5
The staff were friendly, accommodating, and provided excellent assistance, especially with guest requests.
Location
9.5
The location is noted as being spectacular for viewing fall colors in Kyoto, contributing positively.
Room Quality
8.5
Many found room sizes smaller than expected, thus the rating is slightly lower.
Amenities
9.5
Staff assistance in returning forgotten items enhances the perceived amenities.
Value for Money
9
Value seemed mixed, with suggestions of potentially better experiences elsewhere.
Food and Beverage
8.5
Japanese breakfast options seemed limited, but overall quality was praised.
Overall Experience
9.5
Most reviews reflected a high level of satisfaction with their hotel experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:05

Property Description

Luxurious Accommodation
Experience the stylish Hyatt Regency with spacious rooms adorned in light natural tones, offering modern amenities such as a 32-inch plasma TV and a DVD player. Enjoy complimentary Wi-Fi in the lobby and unwind in comfort with provided nightwear and slippers.

Exceptional Facilities
Indulge in a range of services including a fitness centre, spa treatments at Riraku Spa, and the convenience of rental bicycles. Benefit from a 24-hour concierge, baby-sitting services, and private parking on-site.

Culinary Delights
Savor a variety of cuisines at the hotel's 3 restaurants - from Japanese delicacies at Touzan to Italian fare at Trattoria Sette. Don't miss out on the cafe cuisine at Restaurant cafe 33 or enjoy a drink at the bar.

Book your stay at Hyatt Regency Kyoto for a luxurious and convenient experience.

Important information:

Guests are required to enter their full name in English when making a booking.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KIX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 2000 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 12 years old and over stay for ¥7,458 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 674 reviews
Cleanliness: 8
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 9.5
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 9.5
L
Liubov • family_with_children • dk
10
2026-03-07 • via Nuitee
C
christina • couple • ca
1
We had sore backs from the bed and did not enjoy our stay.
Pros:

This hotel was extremely overpriced for an outdated rundown property. The beds were old, the carpet dirty there was residual mold in the tub shower area. There were no amenities at this hotel and the breakfast was very overpriced for a so so selection and quality.

Cons:

This property needs to be renovated with ammonites like a convenience store. Or the hotel rate should be much lower to reflect the condition of the property.

2026-03-07 • via Nuitee
A
Arlene • extended_group • us
10
2026-03-06 • via Nuitee
真裕美 • family_with_children • jp
10
Pros:

手を怪我していたのですが、到着時すぐに心配して下さいました。
翌朝のモーニングの際も声を掛けて頂き嬉しかったです

2026-03-03 • via Nuitee
C
Celia • couple • jp
10
2026-03-03 • via Nuitee
H
Hirofumi • couple • jp
10
また行きます。
Pros:

ジム、サウナがあり連泊でも暇せず過ごせた。
カフェも昼の時間帯に利用できた。
ゆっくりするには最高でした。
ブッフェの内容やホスピタリティが素晴らしかった。

Cons:

ブッキングドットコムでの値段の表記がわかりにくい部分

2026-03-03 • via Nuitee
K
Kitai • family_with_children • jp
10
2026-03-02 • via Nuitee
P
Panayiotis • family_with_children • cy
9
2026-02-23 • via Nuitee
A
Atsuko • couple • jp
10
2026-02-08 • via Nuitee
K
KENSUKE • couple • jp
10
素晴らしい時間と空間
Pros:

朝食が美味しい

Cons:

なし

2026-01-29 • via Nuitee
Y
Yuji • couple • jp
10
2026-01-28 • via Nuitee
U
Uno • solo_traveller • jp
8
2026-01-21 • via Nuitee
A
Atsuro • solo_traveller • jp
8
予定がタイトだったため、ホテルでは短時間しか過ごせなかったが、その間はゆったり過ごせ快適だった。
Pros:

朝食ではヴッフェスタイルではなく、お盆で供される和食を戴いたが、大変美味しかった

Cons:

特にありません

2026-01-19 • via Nuitee
S
Scott • family_with_children • au
9
Pros:

Very generous in space and amenity

2026-01-19 • via Nuitee
O
Ofer • family_with_children • il
9
חוויה טובה
Pros:

הכל

2026-01-19 • via Nuitee
H
HITOMI • couple • jp
9
快適
Pros:

朝食の和食が美味しく
スタッフの方がフレンドリーに
お話してくださいます
快適なホテルライフで満足しています

2026-01-03 • via Nuitee
T
Traveler123456789099 • NONE
2
Worst experience at a full service hotel in Asia that I have had with apathetic front desk staff
Pros:

Truly the worst experience at an Asian full service hotel that I have stayed at in the last year. Normally, the experience at hotels in Asia are wonderful with no request too large and willingness to move heaven and earth. Not at the Hyatt Regency in Kyoto.

Zero Globalist recognition, with no upgrades, no separate check in despite very long lines, and did not honor guaranteed late check out. When I asked about an upgrade and mentioned that I was a Globalist, the front desk receptionist scoffed and said "I know." That was the beginning of the issues.

What really made this stay horrible is that the heater was incredibly loud and kept me up all night because I either had to turn it off and freeze, or listen to it rumble and slowly heat up the room.

Reviews claim that the room is large by Japan standards. This is false. The room was not large at all relative to the room where I am currently staying.

I reached out to the front desk earlier today and have not heard anything back. A shame because Kyoto is such a beautiful city. I ended up deciding to skimp since it was just me when I should have paid for a better experience at the Ritz, Four Seasons, or the Six Senses

I did see the Maiko performance that is on Tuesdays, Thursdays, and Saturdays. That was cool, but lasted all of 5 minutes.

2025-12-29 • via Tripadvisor
T
Taichi • family_with_children • jp
9
good
Pros:

駐車場完備
いい意味で規模感がちょうどよく

スタッフが落ち着いて対応してくれる

Cons:

朝食の日本食が少なかった気がする
利用客が95%インバウンドだったので
なんともいえないが。

2025-12-28 • via Nuitee
W
Wataru • solo_traveller • jp
9
2025-12-25 • via Nuitee
G
gülnaz • extended_group • tr
10
2025-12-22 • via Nuitee