Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable stay
Cons:
Room sizes not as expected
Limited Japanese breakfast options

Categories

Cleanliness
8
The heater was described as incredibly loud, which may reflect overall cleanliness standards.
Service
9.5
The staff were friendly, accommodating, and provided excellent assistance, especially with guest requests.
Location
9.5
The location is noted as being spectacular for viewing fall colors in Kyoto, contributing positively.
Room Quality
8.5
Many found room sizes smaller than expected, thus the rating is slightly lower.
Amenities
9.5
Staff assistance in returning forgotten items enhances the perceived amenities.
Value for Money
9
Value seemed mixed, with suggestions of potentially better experiences elsewhere.
Food and Beverage
8.5
Japanese breakfast options seemed limited, but overall quality was praised.
Overall Experience
9.5
Most reviews reflected a high level of satisfaction with their hotel experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:05

Property Description

Luxurious Accommodation
Experience the stylish Hyatt Regency with spacious rooms adorned in light natural tones, offering modern amenities such as a 32-inch plasma TV and a DVD player. Enjoy complimentary Wi-Fi in the lobby and unwind in comfort with provided nightwear and slippers.

Exceptional Facilities
Indulge in a range of services including a fitness centre, spa treatments at Riraku Spa, and the convenience of rental bicycles. Benefit from a 24-hour concierge, baby-sitting services, and private parking on-site.

Culinary Delights
Savor a variety of cuisines at the hotel's 3 restaurants - from Japanese delicacies at Touzan to Italian fare at Trattoria Sette. Don't miss out on the cafe cuisine at Restaurant cafe 33 or enjoy a drink at the bar.

Book your stay at Hyatt Regency Kyoto for a luxurious and convenient experience.

Important information:

Guests are required to enter their full name in English when making a booking.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KIX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 2000 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 12 years old and over stay for ¥7,458 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 725 reviews
Cleanliness: 8
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 9.5
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 9.5
S
Stéphane • couple • ch
8
Hôtel de bonne qualité mais excentré
Pros:

L'hôtel est un peu excentré mais dans un quartier très calme et agréable, juste à côté du temple Sanjusangen-Do qui, au passage, vaut la peine d'une visite. Un service de navette de l'hôtel serait apprécié car les bus à Kyoto, même sans bagages encombrants, sont bondés (le métro est symbolique), et l'hôtel est quand même à 20-30 minutes à pieds de la gare de Kyoto. Soyez courageux et entraînés s'il fait chaud en mai, comme cela était le cas cette année.
Chambres propres et calmes, mais petites par rapport à la majesté de l'entrée de l'hôtel. La salle de bain n'est pas spacieuse.
Les massages sont excellents. Très bon restaurant italien, pour changer à l'occasion de la cuisine japonaise.

2026-05-30 • via Nuitee
K
kevingZ2276IG • Couples
4
Moldy poor condition room, in an otherwise fine hotel
Pros:

The hotel has a great location for the main tourist sites. Staff was fine. Breakfast was good. Price was relatively reasonable compared to other international hotels in the same vicinity. But the rooms are terrible and in poor condition. Ours smelled very badly of mold. One bad mold smell in the main room, and a different smell in the toilet room and shower. The wallpaper was peeling. And the rooms are generally small and shabby, as compared to every other hotel I have stayed in in Japan (which generally have a high level of cleanliness and attention to detail) . Would not stay there again unless they did a major renovation.

2026-05-29 • via Tripadvisor
N
Noor • family_with_children • ae
10
Spectacular experience for the family!
Pros:

Amazing room, food, service and staff. Super location!

Cons:

Nothing

2026-05-29 • via Nuitee
S
Shadi • family_with_children • ae
8
2026-05-29 • via Nuitee
M
Marco • family_with_children • gb
9
2026-05-27 • via Nuitee
I
ImadK572 • NONE • Marine City, Michigan
10
wonderful place for vacation
Pros:

The place is wonderful, and the rooms are exceptional and so convenient.
Service was very helpful from reception to departure. Rooms are very convenient, beds and the toilet and bathroom are very exceptional

2026-05-24 • via Tripadvisor
K
Kerry • couple • ca
10
2026-05-20 • via Nuitee
M
MDRNcat • NONE • Ottawa, Ontario
10
Great hotel in Kyoto
Pros:

Exceptional hotel. The rooms were spacious and well equipped with what you need. The staff is incredibly helpful and friendly. They have set a new bar for hotel service for me.

The location is a bit outside of the main city but only a 12 minute walk.

2026-05-16 • via Tripadvisor
V
Victoire • couple • fr
9
Un très bon choix fonctionnel et luxueux à Kyoto
Pros:

Hôtel très bien situé avec personnel à l’écoute des moindres demandes. Petit-déjeuner copieux et varié aussi bien continental que japonais. Grande chambre spacieuse et agréable. Grande salle de gym agréable pour un entraînement

Cons:

Un seul bémol, notre chambre était proche de la réception et donnait sur le jardin zen visible depuis le petit déjeuner donc nous avons du laisser les volets fermés quand nous étions dans la chambre pour plus d’intimité…

2026-05-15 • via Nuitee
E
elainedA3914QG • Couples • San Francisco, California
10
A lovely Kyoto spot
Pros:

Nice, quiet location but that means not too close to things. However, several amazing temples and shrines very close, and bus stops are close, as well. Room was nice, overlooking zen garden. Service was VERY nice, especially Leo, who had great information. Concierge service was also very good. Lovely "maiko" performance several days a week around dinner hour. One low point was the Trattoria Sette (their Italian restaurant). Very bland food and spotty service. Probably should have had the pizza. Bar was very appealing and friendly.

2026-05-12 • via Tripadvisor
H
Hubert • family_with_children • pl
8
2026-05-12 • via Nuitee
C
Claudio • couple • us
10
2026-05-07 • via Nuitee
C
Carl Ludwig • solo_traveller • ch
8
Perfekter Aufenthalt in einem super gelegenen Hotel mit allen Annehmlichkeiten.
Pros:

Das Hotel verfügt über eine hervorragende Lage und einen hervorragenden Concierge-Service. Alle Empfehlungen des Concierge Teams waren Spitzenklasse - das gilt für die aussergewöhnlichen Restaurants ebenso wie für die Emfpehllungen für Besichtigungen, zum Einkaufen bis hin zum Friseurladen. Der Concierge-Service hebt sich im Vergleich mit anderen Hotel deutlich ab und ist ganz einfach Spitzenklasse.

2026-05-07 • via Nuitee
S
Sándor • solo_traveller • hu
7
Pros:

Location

Cons:

Transfer. Welcome. No charging options in the room.

2026-05-05 • via Nuitee
S
SATO • extended_group • jp
7
2026-05-04 • via Nuitee
L
Liane • couple • au
10
An outstanding hotel. We will definitely go back.
Pros:

Great location in a quieter area of the city. It is very close to everything, especially an easy taxi ride to Gion. One temple at the end of the block one way and another at the other end of the block and the Museum across the road. The restaurants were terrific and the bar downstairs has a great atmosphere. Service in all spaces was top notch, especially at the front reception and bell desk. So helpful. Nothing is too much trouble. We found our room to be a wonderful oasis. It was spacious, comfortable decor and very comfortable to be in. Loved the comfy bed and wooden bath. We loved everything about our stay.

Cons:

We would have liked some seats to view the Maiko performance. There was only bar stands and everyone standing in a u-shaped configeration. If you didn't get there more than 15 mins before the performance you struggled to see it. I am a shorter lady and nobody was prepared to let me in front of them to see it or share their bar stand. Whilst the drinks was a nice idea, the main idea was the performance. Seats would help, especially for shorter people, less mobile people and people who can't stand for long.

2026-05-03 • via Nuitee
A
adriansH1031YK • NONE
10
Better than expected
Pros:

Had an amazing stay here at the regency. Staff was extremely attentive and helpful and room was great, with an amazing view. Special thanks to Ms. Chihiro Nakajima for helping me with an urgent issue and Kaiko Sim for being very attentive and helpful.

2026-04-30 • via Tripadvisor
M
Misuzu • solo_traveller • jp
7
2026-04-30 • via Nuitee
B
Benjamin • couple • hk
9
2026-04-30 • via Nuitee
M
Michael • couple • us
8
2026-04-26 • via Nuitee