Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable stay
Cons:
Room sizes not as expected
Limited Japanese breakfast options

Categories

Cleanliness
8
The heater was described as incredibly loud, which may reflect overall cleanliness standards.
Service
9.5
The staff were friendly, accommodating, and provided excellent assistance, especially with guest requests.
Location
9.5
The location is noted as being spectacular for viewing fall colors in Kyoto, contributing positively.
Room Quality
8.5
Many found room sizes smaller than expected, thus the rating is slightly lower.
Amenities
9.5
Staff assistance in returning forgotten items enhances the perceived amenities.
Value for Money
9
Value seemed mixed, with suggestions of potentially better experiences elsewhere.
Food and Beverage
8.5
Japanese breakfast options seemed limited, but overall quality was praised.
Overall Experience
9.5
Most reviews reflected a high level of satisfaction with their hotel experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:05

Property Description

Luxurious Accommodation
Experience the stylish Hyatt Regency with spacious rooms adorned in light natural tones, offering modern amenities such as a 32-inch plasma TV and a DVD player. Enjoy complimentary Wi-Fi in the lobby and unwind in comfort with provided nightwear and slippers.

Exceptional Facilities
Indulge in a range of services including a fitness centre, spa treatments at Riraku Spa, and the convenience of rental bicycles. Benefit from a 24-hour concierge, baby-sitting services, and private parking on-site.

Culinary Delights
Savor a variety of cuisines at the hotel's 3 restaurants - from Japanese delicacies at Touzan to Italian fare at Trattoria Sette. Don't miss out on the cafe cuisine at Restaurant cafe 33 or enjoy a drink at the bar.

Book your stay at Hyatt Regency Kyoto for a luxurious and convenient experience.

Important information:

Guests are required to enter their full name in English when making a booking.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KIX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 2000 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 12 years old and over stay for ¥7,458 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 686 reviews
Cleanliness: 8
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 9.5
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 9.5
M
Mohammad • couple • ae
7
2026-03-26 • via Nuitee
J
Javier • couple • us
7
Smaller space for high cost
Pros:

Kind staff

Cons:

Small rooms

2026-03-24 • via Nuitee
I
Irem • extended_group • tr
7
Good hotel - but is it worth the money? Not sure.
Pros:

Quality hotel with good staff.

Cons:

We waited long line for breakfast. I think hotel is good but compared to the price I paid, I could not be satisfied. Restaurants staff were friendly. They need to clean the gym. The hotel bar closes at 23:00 - very early for a hotel facility.

2026-03-23 • via Nuitee
A
Andrea • family_with_children • ca
10
Exceptional luxury in Kyoto
Pros:

Everything about this hotel was exceptional - comfort, service, cleanliness, location - all with amazing attention to detail! Food for breakfast and dinners was amazing too. Best hotel we stayed at in Japan.

2026-03-22 • via Nuitee
G
graham • family_with_children • gb
9
Pros:

Room was beautiful garden was lovely location was great. Italian restaurant was excellent.

2026-03-22 • via Nuitee
J
Jamie • solo_traveller • au
8
2026-03-21 • via Nuitee
F
F6748QNdanab • NONE
10
Spring Break in Kyoto
Pros:

Wonderful hotel with large rooms, spa and fitness facility in a quiet area of Kyoto, but still a short cab or metro to the downtown area.

2026-03-19 • via Tripadvisor
C
chika • family_with_children • jp
10
ホテルスタッフがとても親切
Pros:

朝食ブュッフェ和食を選択
茶碗蒸しのサービスがあったり
まったりとコーヒーを飲んでいたら
「リンゴを剝きましょうか」と提案を頂いたり
スタッフの気遣いが想像以上に素敵

Cons:

トイレに鍵が無いので気になる
浴室一部が磨りガラスになっていて
ベッドルームが見えてしまう

2026-03-16 • via Nuitee
G
Gabriele • extended_group • de
10
2026-03-15 • via Nuitee
T
Tomoyoshi • couple • jp
8
色々なリクエストにも丁寧に対応いただけました。
Pros:

静かで非常に快適でした！

Cons:

特にありません。

2026-03-15 • via Nuitee
A
aberrios_5 • NONE • Miami, Florida
10
Exceptional Service That Made Our Family Stay Unforgettable
Pros:

I rarely write reviews, but this stay truly deserves one. The customer service at the Hyatt Regency Kyoto was exceptional. From the moment we arrived—and every time we returned to the hotel—the staff welcomed us warmly and immediately came to assist us. Traveling with our babies, they consistently helped us with the stroller and luggage whenever we came back from being out, which made things much easier for our family.

They also went out of their way to help me with a product return process that works a bit differently in Japan than in the U.S. The staff patiently guided me through the entire process and even helped arrange and send the package for me.

The entire team was kind, attentive, and always willing to help. The room was consistently clean, the facilities were impeccable, and the restaurant staff shared the same level of friendliness and care.

It was simply an outstanding experience. My family and I are very grateful and would absolutely recommend this hotel.

2026-03-09 • via Tripadvisor
L
Liubov • family_with_children • dk
10
2026-03-07 • via Nuitee
C
christina • couple • ca
1
We had sore backs from the bed and did not enjoy our stay.
Pros:

This hotel was extremely overpriced for an outdated rundown property. The beds were old, the carpet dirty there was residual mold in the tub shower area. There were no amenities at this hotel and the breakfast was very overpriced for a so so selection and quality.

Cons:

This property needs to be renovated with ammonites like a convenience store. Or the hotel rate should be much lower to reflect the condition of the property.

2026-03-07 • via Nuitee
A
Arlene • extended_group • us
10
2026-03-06 • via Nuitee
C
Celia • couple • jp
10
2026-03-03 • via Nuitee
真裕美 • family_with_children • jp
10
Pros:

手を怪我していたのですが、到着時すぐに心配して下さいました。
翌朝のモーニングの際も声を掛けて頂き嬉しかったです

2026-03-03 • via Nuitee
H
Hirofumi • couple • jp
10
また行きます。
Pros:

ジム、サウナがあり連泊でも暇せず過ごせた。
カフェも昼の時間帯に利用できた。
ゆっくりするには最高でした。
ブッフェの内容やホスピタリティが素晴らしかった。

Cons:

ブッキングドットコムでの値段の表記がわかりにくい部分

2026-03-03 • via Nuitee
K
Kitai • family_with_children • jp
10
2026-03-02 • via Nuitee
P
Panayiotis • family_with_children • cy
9
2026-02-23 • via Nuitee
D
Dxbrindle • Couples • Kuala Lumpur, Wilayah Persekutuan
10
A Wonderful Hyatt Regency With Excellent Care And Service
Pros:

You get a good impression of the hotel before you arrive. Booked guests can take a complementary taxi to the hotel using MK Taxis - just across the road from Kyoto station.

This is a beautiful hotel where attention to detail is paramount. The hotel is a very good example of Hyatt Regency but customer care is of Park Hyatt quality. We got a Globalist upgrade at check-in to a Junior Suite and we were very grateful for this, thank you. Dennis Suherman, one of the Guest Experience Managers gave us a personal welcome and was helpful throughout.

The suite overlooked one of the hotel’s ornate Japanese gardens. The bedroom was a good size and had a separate Japanese dining room with tatami mats - shoes off please. We did not use this for meals, but it gave good photo opportunities.

We ate morning and evening in Cafe 33 at the lobby level. The breakfast choices are wide for both western and Japanese food. There is also a set Japanese breakfast - it’s worth giving this a try at least one morning. The dinner menu was also good, the fish dishes were particularly enjoyable. As Globalists we also got a complementary evening drink each day, which also helped our choice of eating in the hotel. Service was immaculate, particular thanks go to Trinh and Okki.

2026-02-17 • via Tripadvisor