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Facilities
Property facilities
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Hot tub/Jacuzzi
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Non-smoking throughout
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Wheelchair accessible
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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First aid kit available
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Contactless check-in/check-out
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Face masks for guests available
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Front desk (limited hours)
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Express check-in
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Access to nearby indoor pool
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Reception hall
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Covered parking
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Secured parking
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Free bus station shuttle
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Swimming nearby
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Modern Accommodations with Free WiFi
Located just a stone's throw away from the vibrant casinos and entertainment of Central Reno, Hampton Inn & Suites Reno offers contemporary rooms equipped with complimentary WiFi. Each room boasts a LCD HDTV, work desk, coffee machine, microwave, and refrigerator, ensuring a comfortable stay for every guest.
Complimentary Hot Breakfast Buffet
Start your day right with a delicious hot breakfast buffet, on the house for all guests at Hampton Inn & Suites Reno. Enjoy a variety of options to fuel up for a day of exploring the city or attending business meetings.
Relaxation at Your Fingertips
Unwind and rejuvenate at the indoor pool and hot tub available exclusively for guests. Whether you're looking to take a refreshing dip or simply soak your worries away, this hotel provides the perfect setting for relaxation.
Book your stay at Hampton Inn & Suites Reno now for a memorable and convenient experience!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
Wired internet is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: Yes
- Pet Friendly: Yes
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: Yes
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: Yes
- Cabin Under Sink: No
- Shower Level Floor: Yes
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: No
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
It was fairly new and clean
The staff. The AC/heat unit was not working properly - it kept shutting off. Said they would send someone to look at. No one came. Called back and they said they would look into it. Waiting over an hour for a call back. They said they would have to move us to another room. It was a bigger room but AT NO TIME did they say they it would be an upcharge to us. When we checked out I asked for a receipt but was told it would come from Booking.com. They charged us $60 more and when I called to ask about it, they said it was because of the hold at first, then said it was the taxes and it was something I had to deal with Booking.com about. When booking.com called, they were told three different things before they admitted it was an extra charge because we requested a room upgrade. That was a lie - we just wanted our ac unit fixed or a room that it worked in. We should never have been charged extra because they could not fix the unit in our room and had to move us. Or we should have been given the choice if they were going to charge us more. Terrible customer service.
Felt clean
Some things such as the provided shampoo and conditioner felt exceptionally cheap. Breakfast also felt a little limited.
The room was nice
I thought there was a spa and was so disappointed there wasn't
The staff was amazing and very nice. The beds were comfy and the room was nice sized. There were enough towels for my whole family and having extra pool towels were helpful too!
I booked this hotel on the main basis that there was a hot tub listed. There was none. I was looking for an indoor pool and hot tub because that’s the only thing my husband wanted out of our hotel experience. I was very disappointed that it’s advertised and it was completely gone. I have pics to prove advertising and what we got… also our WiFi never worked the entire time even after talking to staff. And when they said “good” breakfast with smoothies and so much listed and it was just enough variety to keep the kids happy.
Clean, breakfast was good, location was good nice and quiet.
The Picture on line show a hot tub and it no longer is there. Also the pool was not heated, it was so cold.
The fresh fruit is always great.
The entire Hampton Inn is in desperate need of updating. It is not what it used to be - disappointing.
La Alberca
One of the rooms smells very bad and you didn’t offer a solution, you just said nothing to do
The location was nice.
Staff was kind enough to cancel our 2nd night we had booked. Unfortunately the first night was already charged or we would have went somewhere else the first night of our stay in the reno/sparks area.
No hot tub as pictured and pool was tiny, our room wasnt in good shape, the floor including the carpet was sticky. Shoes stuck, socks truck, not just one spot but all over. Looked a little run down in our room. The pool and hot tub was the deal breaker for me. We picked this hotel because of hot tub pictured.
Beds were old and noisy like metal springs. Gap all around the door let in light from the hall. No insulation from noise
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