Hotel Universal

Hotels
8.4 (5865 reviews)
Plaza Galicia, 2 , Santiago de Compostela , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Tour desk
Car hire
Packed lunches
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Breakfast quality
Limited amenities

Categories

Cleanliness
8.25
Most reviews noted cleanliness positively, though one mentioned issues with the shower.
Service
8.95
Friendly staff and good service reported in multiple reviews.
Location
9.05
Highly praised for its central location, close to attractions.
Room Quality
8.45
Rooms were described as comfortable with some notes on needing additional pillows.
Amenities
7.75
Limited breakfast options and small elevator noted as issues.
Value for Money
8.75
Guests felt the price was reasonable for the value received.
Food and Beverage
7.25
Breakfast received negative comments regarding quality and temperature.
Overall Experience
8.75
General satisfaction expressed across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:01

Property Description

Prime Location in Santiago de Compostela
Hotel Universal, ideally situated in the heart of Santiago de Compostela, offers a convenient stay just steps away from the old town, the famous Cathedral, and the bustling main shopping street.

Comfortable Rooms with Modern Amenities
Experience a cozy retreat in our rooms equipped with satellite TV, a work desk, and private bathrooms with a hairdryer for your convenience.

Convenient Transportation and Nearby Attractions
With easy access to airport buses right outside the hotel and a plethora of shops in the vicinity, Hotel Universal ensures you can explore the city effortlessly, with major monuments just a stone's throw away.

Book your stay at Hotel Universal now for a memorable Santiago de Compostela experience!

Important information:

Hotel Santiago Apóstol

Municipal tax: 1.5 euros per person, per night, up to a maximum of 5 nights. This tax is not included in the rates offered and, unless otherwise indicated, must be paid directly by guests at the hotel. Exemptions applyPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 5865 reviews
Cleanliness: 8.25
Service: 8.95
Location: 9.05
Room Quality: 8.45
Amenities: 7.75
Value for Money: 8.75
Food and Beverage: 7.25
Overall Experience: 8.75
Y
Yeray • couple • es
8
Pros:

La localización

Cons:

Deberían realizar una limpieza un poco más a fondo, la pantalla del techo tenía mosquitos de hace años y las pantallas de sobremesa las tulipas bastante sucias

2026-03-28 • via Nuitee
F
FRANCISCO • couple • es
9
Finde magnifico
Pros:

Ubicación, personal y comodidad

2026-03-28 • via Nuitee
G
GUSTAVO • solo_traveller • es
8
Pros:

Ubicación

Cons:

Calefacción

2026-03-28 • via Nuitee
R
Rocio • family_with_children • es
8
2026-03-28 • via Nuitee
J
Juliana • extended_group • br
10
2026-03-28 • via Nuitee
I
Iciar • extended_group • es
8
2026-03-27 • via Nuitee
S
Saul Jose Ignacio • couple • ar
10
Muy buena estadía
Pros:

Muy bien todo!

Cons:

Las almohadas eran una piedra!

2026-03-27 • via Nuitee
I
Isabel • solo_traveller • es
10
2026-03-27 • via Nuitee
D
Dicnara • family_with_children • pt
10
Excelente relação qualidade-preço
Pros:

Localização excelente, limpeza impecável, ótimo café da manhã, camas muito confortáveis e funcionários muito prestativos. Relação qualidade-preço excelente.

Cons:

Nada a apontar.

2026-03-26 • via Nuitee
M
Margarida • extended_group • pt
9
2026-03-26 • via Nuitee
U
Ugolini • extended_group • it
8
2026-03-24 • via Nuitee
M
María • couple • es
8
Cómoda para conocer Santiago.
Pros:

ubicación perfecta para conocer la ciudad. Buena limpieza y muy amable el personal.

Cons:

No había terraza.

2026-03-24 • via Nuitee
N
Nieves • family_with_children • es
9
Pros:

Ubicación

2026-03-24 • via Nuitee
H
Heike • couple • nl
7
Prima hotel op centrale plek
Pros:

Hotel ligt centraal. Schone kamer, ruime badkamer. Dichtbij het oude deel van de stad. Taxi en bus richting luchthaven om de hoek.

2026-03-24 • via Nuitee
N
Nemjerai • solo_traveller • es
9
Pros:

Excelente ubicación. Centro de la ciudad.
Habitación cómoda. Desayuno variado. Muy buena calidad precio.
Volvería sin duda

2026-03-24 • via Nuitee
R
Rosa Maria • solo_traveller • es
9
PARA REPETIR!!!
Pros:

Siempre intento conseguir habitación en este hotel, todo es excelente.
El personal es super profesional y super atentos. La limpieza genial

Cons:

No puedo poner algo que no me gustó, todas mis estancias han sido excelentes. Solo queda felicitaros

2026-03-23 • via Nuitee
S
SORAYA • couple • es
9
Pros:

Muy cómodo y un plus la bañera en la habitación si llegas cansado del camino.

Cons:

Faltaba una neverita en la habitación y alguna almohada o cojín extra

2026-03-23 • via Nuitee
M
Mª Rosario • couple • es
8
Muy agradable
Pros:

Su ubicación

Cons:

Me gusto todo

2026-03-22 • via Nuitee
H
halil • couple • tr
6
Pros:

Yeri iyi

Cons:

Isitma çok kötü ,Klimaci kendi kendine si cantan soguga doğru dusuyor,tesis in yenilenmedi gerekli kart Sistemi de yenilenmeli elektriklerin calismasi için kari yuvasina Kuvvetli bir Sekilde yerlestirmeniz gerekiyor

2026-03-22 • via Nuitee
J
Jose Antonio • family_with_children • es
10
2026-03-22 • via Nuitee