Hotel Universal

Hotels
8.4 (6156 reviews)
Plaza Galicia, 2 , Santiago de Compostela , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Tour desk
Car hire
Packed lunches
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Breakfast quality
Limited amenities

Categories

Cleanliness
8.25
Most reviews noted cleanliness positively, though one mentioned issues with the shower.
Service
8.95
Friendly staff and good service reported in multiple reviews.
Location
9.05
Highly praised for its central location, close to attractions.
Room Quality
8.45
Rooms were described as comfortable with some notes on needing additional pillows.
Amenities
7.75
Limited breakfast options and small elevator noted as issues.
Value for Money
8.75
Guests felt the price was reasonable for the value received.
Food and Beverage
7.25
Breakfast received negative comments regarding quality and temperature.
Overall Experience
8.75
General satisfaction expressed across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:01

Property Description

Prime Location in Santiago de Compostela
Hotel Universal, ideally situated in the heart of Santiago de Compostela, offers a convenient stay just steps away from the old town, the famous Cathedral, and the bustling main shopping street.

Comfortable Rooms with Modern Amenities
Experience a cozy retreat in our rooms equipped with satellite TV, a work desk, and private bathrooms with a hairdryer for your convenience.

Convenient Transportation and Nearby Attractions
With easy access to airport buses right outside the hotel and a plethora of shops in the vicinity, Hotel Universal ensures you can explore the city effortlessly, with major monuments just a stone's throw away.

Book your stay at Hotel Universal now for a memorable Santiago de Compostela experience!

Important information:

Hotel Santiago Apóstol

Municipal tax: 1.5 euros per person, per night, up to a maximum of 5 nights. This tax is not included in the rates offered and, unless otherwise indicated, must be paid directly by guests at the hotel. Exemptions applyPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 6156 reviews
Cleanliness: 8.25
Service: 8.95
Location: 9.05
Room Quality: 8.45
Amenities: 7.75
Value for Money: 8.75
Food and Beverage: 7.25
Overall Experience: 8.75
L
Laura • couple • es
10
2026-05-16 • via Nuitee
J
JOSE MARIA • couple • es
10
Elección perfecta
Pros:

Calidad precio inmejorable

Cons:

Nada

2026-05-16 • via Nuitee
I
Irene • couple • ie
7
Near Cathedral but far enough away to be quiet
Pros:

We stayed here at the end of our Camino and location was perfect, not far from Cathedral but far enough away from noise. Hotel is very basic and dated but was very clean

2026-05-15 • via Nuitee
L
Lisa • extended_group • us
9
The perfect location: close to the Cathedral, the train station and Zara’s.
Pros:

I love the location and the breakfast at the hotel. The rooms are very clean and it is easy to get to the cathedral, the train station and Zara’s.

Cons:

They don’t handle groups well. At every other hotel along the Camino, we were able to check into our 8 rooms quickly and efficiently. At this hotel you can’t check into your rooms on line early or send them the group information. They have to check in all 16 people one at a time.

2026-05-15 • via Nuitee
P
patricia • extended_group • es
8
HOTEL MUY RECOMENDABLE
Pros:

UBICACION EXCELENTE, TRANQUILO, LIMPIO, BUEN DESAYUNO, ES UN HOTEL ESTUPENDO PARA UNA ESTANCIA EN SANTIAGO, EL PARKING PUBLICO ESTA JUSTO EN FRENTE.

Cons:

NADA

2026-05-15 • via Nuitee
S
Selma Simone • couple • br
9
Muito boa, recomendo!
Pros:

Localização, bem próximo ao centro histórico.
Limpo e confortável, café da manhã bem servido.

Cons:

Pra quem esta de carro não tem estacionamento publico ou do hotel.

2026-05-15 • via Nuitee
V
Virginia • couple • it
8
2026-05-15 • via Nuitee
P
Patricia • solo_traveller • pt
6
2026-05-14 • via Nuitee
I
Irina • solo_traveller • ro
10
Pros:

Great location, room very big and clean. A very big bathroom with everything you need.

2026-05-14 • via Nuitee
A
Alejandro • family_with_children • es
8
Pros:

El desayuno es muy bueno. ubicación excelente, con un parking enfrente.

Cons:

la habitación me pareció algo pequeña y un poco vieja.

2026-05-14 • via Nuitee
A
Ana Santos Martins • solo_traveller • pt
5
Pros:

Cama confortável.

Cons:

O duche vedava mal.

2026-05-14 • via Nuitee
G
Gertrude • couple • at
10
Ein toller Abschluss am Camino del Norte.
Pros:

Nähe zur Altstadt und zur Kathedrale und auch zum Bahnhof und Busbahnhof. Wir hatten Zimmer im 7. Stock mit tollem Blick zur Kathedrale und trotzdem ruhig.
Köstliches Frühstück zu gutem Preis.
Wir konnten die Rucksäcke bis zum Nachmittag dort stehen lassen.

Cons:

—

2026-05-14 • via Nuitee
P
patrick • solo_traveller • fr
8
Pros:

Hôtel confortable très bien situé à 10 minutes à pied de la cathédrale et proche de la gare.
Bel accueil sympathique.
Très bon petit déjeuner.

Cons:

Rien

2026-05-13 • via Nuitee
A
Antonio • couple • es
8
2026-05-13 • via Nuitee
S
sergio luis • extended_group • es
10
Pros:

Muy bien todo

2026-05-13 • via Nuitee
B
Berekashvili • family_with_children • ge
9
Very Good. I would recommend
Pros:

It is located in the heart of the town. Very convenient for touristic and work purposes. Rooms are good in size. Bathroom is very large, clean and comfortable. Beds are large and comfy for a good rest.

Cons:

There is no lounge space.

2026-05-13 • via Nuitee
L
Lydia • couple • es
8
2026-05-13 • via Nuitee
E
Elsa • extended_group • es
7
2026-05-13 • via Nuitee
Y
Yossi Boker • solo_traveller • il
8
Pros:

Great location. Clean and comfortable room

Cons:

The two guys at reception could be more welcoming..

2026-05-13 • via Nuitee
A
Alvaro • couple • co
10
2026-05-12 • via Nuitee