Hotel Universal

Hotels
8.4 (6783 reviews)
Plaza Galicia, 2 , Santiago de Compostela , ES
+34 981 58 58 00

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Express check-in/check-out
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Breakfast quality
Limited amenities

Categories

Cleanliness
8.25
Most reviews noted cleanliness positively, though one mentioned issues with the shower.
Service
8.95
Friendly staff and good service reported in multiple reviews.
Location
9.05
Highly praised for its central location, close to attractions.
Room Quality
8.45
Rooms were described as comfortable with some notes on needing additional pillows.
Amenities
7.75
Limited breakfast options and small elevator noted as issues.
Value for Money
8.75
Guests felt the price was reasonable for the value received.
Food and Beverage
7.25
Breakfast received negative comments regarding quality and temperature.
Overall Experience
8.75
General satisfaction expressed across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:01

Property Description

Prime Location in Santiago de Compostela
Hotel Universal, ideally situated in the heart of Santiago de Compostela, offers a convenient stay just steps away from the old town, the famous Cathedral, and the bustling main shopping street.

Comfortable Rooms with Modern Amenities
Experience a cozy retreat in our rooms equipped with satellite TV, a work desk, and private bathrooms with a hairdryer for your convenience.

Convenient Transportation and Nearby Attractions
With easy access to airport buses right outside the hotel and a plethora of shops in the vicinity, Hotel Universal ensures you can explore the city effortlessly, with major monuments just a stone's throw away.

Book your stay at Hotel Universal now for a memorable Santiago de Compostela experience!

Important information:

Hotel Santiago Apóstol

Municipal tax: 1.5 euros per person, per night, up to a maximum of 5 nights. This tax is not included in the rates offered and, unless otherwise indicated, must be paid directly by guests at the hotel. Exemptions applyPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCQ

Location

Guest Reviews

8.4
Based on 6783 reviews
Cleanliness: 8.25
Service: 8.95
Location: 9.05
Room Quality: 8.45
Amenities: 7.75
Value for Money: 8.75
Food and Beverage: 7.25
Overall Experience: 8.75
M
MARIA DEL MAR • solo_traveller • es
10
2026-11-07 • via Nuitee
M
Manuel • solo_traveller • pt
9
2026-11-07 • via Nuitee
B
Begoña • solo_traveller • es
10
2026-11-07 • via Nuitee
C
Catalina • couple • es
5
Pros:

ubicacion

Cons:

Hola el desayuno los tres dias lo mismo .Los mismos zumos ,mismo fiambre
Revisar el estado de la fruta y del jamon york
Limpieza diaria de las habitaciones bien

2026-11-07 • via Nuitee
L
Lydia • couple • es
6
2026-11-07 • via Nuitee
N
nestor • family_with_children • es
6
Bien para visitar el casco histórico y alrededores
Pros:

Sin duda la ubicación a un paso del casco antiguo, solo cruzar la calle y ya , día minutos para la plaza del Obradoiro.

Cons:

Normal sin más

2026-11-04 • via Nuitee
S
Silvia • couple • cr
10
Pros:

Todo estupendo! Ame llegar a Santiago. Volveré al mismo hotel.

2026-11-04 • via Nuitee
M
Manuel • extended_group • es
9
2026-11-03 • via Nuitee
A
Aleman Sosa • family_with_children • es
9
Pros:

Lo céntrico que estaba y lo cómodo que es para llegar en bus desde el aeropuerto. ya que la parada está justo delante del hotel

2026-11-03 • via Nuitee
L
Luisa • solo_traveller • es
9
2026-11-03 • via Nuitee
J
Jennifer • couple • us
9
Comfortable stay
Pros:

Location as described. Close to Santiago really close to city center. Clean. Staff especially front desk very attentive with customer. Breakfast buffet 👍

Cons:

Hotel elevator/lift needs updating. Too small for 2 person and luggage.

2026-11-03 • via Nuitee
T
tanhide • solo_traveller • es
9
2026-11-03 • via Nuitee
G
Gabriel • solo_traveller • it
7
2026-11-03 • via Nuitee
J
Julian Mauricio • solo_traveller • co
10
Un super lugar para descansar, vale mucho la pena !
Pros:

Me encantó!!

Cons:

Todo me
Gustó

2026-11-02 • via Nuitee
L
Luis • extended_group • es
7
Hotel muy bien ubicado y precio razonable.
Pros:

Hotel muy bien ubicado, muy cerca del centro histórico de Santiago, con aparcamiento frente al hotel, también cerca de la estación de tren (menos de 10 min caminando). La habitación adecuada para viaje por trabajo, cama cómoda y buen desayuno. El personal atento y profesional.

2026-11-02 • via Nuitee
S
Sánchez • extended_group • es
10
2026-11-02 • via Nuitee
B
Beatriz • family_with_children • es
9
Muy bien
Pros:

Buena ubicación y el trato del personal un 10

Cons:

Las habitaciones algo pequeñas. Pero en general todo bien por el precio

2026-11-02 • via Nuitee
L
leticia • couple • es
8
Pros:

Muy bien situado

Cons:

Instalaciones bastante antiguas

2026-11-02 • via Nuitee
I
Isabel • couple • pe
9
2026-11-02 • via Nuitee
J
JAVIER • family_with_children • es
9
Agradable estancia
Pros:

Céntrico, personal agradable, buen desayuno

Cons:

Nada que reseñar

2026-11-02 • via Nuitee