Hotel Universal

Hotels
8.4 (6006 reviews)
Plaza Galicia, 2 , Santiago de Compostela , es

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Tour desk
Car hire
Packed lunches
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Breakfast quality
Limited amenities

Categories

Cleanliness
8.25
Most reviews noted cleanliness positively, though one mentioned issues with the shower.
Service
8.95
Friendly staff and good service reported in multiple reviews.
Location
9.05
Highly praised for its central location, close to attractions.
Room Quality
8.45
Rooms were described as comfortable with some notes on needing additional pillows.
Amenities
7.75
Limited breakfast options and small elevator noted as issues.
Value for Money
8.75
Guests felt the price was reasonable for the value received.
Food and Beverage
7.25
Breakfast received negative comments regarding quality and temperature.
Overall Experience
8.75
General satisfaction expressed across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:01

Property Description

Prime Location in Santiago de Compostela
Hotel Universal, ideally situated in the heart of Santiago de Compostela, offers a convenient stay just steps away from the old town, the famous Cathedral, and the bustling main shopping street.

Comfortable Rooms with Modern Amenities
Experience a cozy retreat in our rooms equipped with satellite TV, a work desk, and private bathrooms with a hairdryer for your convenience.

Convenient Transportation and Nearby Attractions
With easy access to airport buses right outside the hotel and a plethora of shops in the vicinity, Hotel Universal ensures you can explore the city effortlessly, with major monuments just a stone's throw away.

Book your stay at Hotel Universal now for a memorable Santiago de Compostela experience!

Important information:

Hotel Santiago Apóstol

Municipal tax: 1.5 euros per person, per night, up to a maximum of 5 nights. This tax is not included in the rates offered and, unless otherwise indicated, must be paid directly by guests at the hotel. Exemptions applyPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 6006 reviews
Cleanliness: 8.25
Service: 8.95
Location: 9.05
Room Quality: 8.45
Amenities: 7.75
Value for Money: 8.75
Food and Beverage: 7.25
Overall Experience: 8.75
J
Juan Pedro • solo_traveller • es
7
Pros:

Ubicación

Cons:

Habitación diminuta, casi sin enchufes y bañera deslizante

2026-04-18 • via Nuitee
S
Silvia • couple • it
8
2026-04-18 • via Nuitee
M
Michel • couple • nl
8
2026-04-18 • via Nuitee
J
Joan • extended_group • es
9
2026-04-18 • via Nuitee
D
David • solo_traveller • es
9
2026-04-17 • via Nuitee
P
PATRICIA • solo_traveller • es
8
2026-04-17 • via Nuitee
C
Cristina • extended_group • es
7
Pros:

La ubicación

2026-04-17 • via Nuitee
A
Arlete • extended_group • kr
9
peccato esserci stata poco nell'albergo. Solo per dormire
Pros:

Posizione ottima per raggiungere sia il trasporto sia la Basilica

2026-04-17 • via Nuitee
A
Araceli • extended_group • es
8
Cons:

La habitación 103 está al lado del salón de desayunos, y se oye mucho el ruido.

2026-04-17 • via Nuitee
M
Marcela Silvina • extended_group • ar
10
Recomendable
Pros:

La ubicación, comodidad de las camas y que tenga pava!!!

Cons:

La mampara de la ducha es pequeña y salpica el baño!!

2026-04-16 • via Nuitee
C
Carmen • couple • es
8
Pros:

Habitación tranquila

2026-04-16 • via Nuitee
R
RICHARD • solo_traveller • fr
9
très bien
Pros:

Localisation parfaite. Chambre simple au dernier étage: pas de bruit de la rue.

2026-04-16 • via Nuitee
M
monica • solo_traveller • es
10
Muy buena ubicación
Pros:

Nos gustó mucho la ubicación en pleno centro ,la cama super cómoda y el desayuno muy rico ,cabe destacar la amabilidad del señor y la chica que estaban en el comedor pendientes que todo estuviera perfecto.
Si volvemos a santiago repetimos seguro.

2026-04-15 • via Nuitee
D
Daniel • family_with_children • es
7
Pros:

La ubicación

2026-04-15 • via Nuitee
I
Iva • couple • cz
8
2026-04-15 • via Nuitee
E
edel • family_with_children • gb
8
2026-04-15 • via Nuitee
B
Beregszaszy • couple • de
8
2026-04-14 • via Nuitee
S
sabine • solo_traveller • de
9
..ich würde es sofort wieder buchen...
Pros:

Die Lage ist super, Busstation direkt vor der Tür, bequeme Lage zur Cathedrale und zur unmittelbaren Altstadt, aber trotzdem außerhalb der engen Gassen;

Cons:

...ich hatte Pech mit der Lage meines Zimmers, die Fassade des Nachbarhauses war direkt vor meinem Fenster, seeeehr enger Lichthof zwischen den Gebäuden ...schade :(((

2026-04-14 • via Nuitee
P
Paula • extended_group • es
9
2026-04-14 • via Nuitee
R
Ruben • solo_traveller • es
8
2026-04-14 • via Nuitee