Hotel Universal

Hotels
8.4 (5865 reviews)
Plaza Galicia, 2 , Santiago de Compostela , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Tour desk
Car hire
Packed lunches
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Breakfast quality
Limited amenities

Categories

Cleanliness
8.25
Most reviews noted cleanliness positively, though one mentioned issues with the shower.
Service
8.95
Friendly staff and good service reported in multiple reviews.
Location
9.05
Highly praised for its central location, close to attractions.
Room Quality
8.45
Rooms were described as comfortable with some notes on needing additional pillows.
Amenities
7.75
Limited breakfast options and small elevator noted as issues.
Value for Money
8.75
Guests felt the price was reasonable for the value received.
Food and Beverage
7.25
Breakfast received negative comments regarding quality and temperature.
Overall Experience
8.75
General satisfaction expressed across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:01

Property Description

Prime Location in Santiago de Compostela
Hotel Universal, ideally situated in the heart of Santiago de Compostela, offers a convenient stay just steps away from the old town, the famous Cathedral, and the bustling main shopping street.

Comfortable Rooms with Modern Amenities
Experience a cozy retreat in our rooms equipped with satellite TV, a work desk, and private bathrooms with a hairdryer for your convenience.

Convenient Transportation and Nearby Attractions
With easy access to airport buses right outside the hotel and a plethora of shops in the vicinity, Hotel Universal ensures you can explore the city effortlessly, with major monuments just a stone's throw away.

Book your stay at Hotel Universal now for a memorable Santiago de Compostela experience!

Important information:

Hotel Santiago Apóstol

Municipal tax: 1.5 euros per person, per night, up to a maximum of 5 nights. This tax is not included in the rates offered and, unless otherwise indicated, must be paid directly by guests at the hotel. Exemptions applyPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 5865 reviews
Cleanliness: 8.25
Service: 8.95
Location: 9.05
Room Quality: 8.45
Amenities: 7.75
Value for Money: 8.75
Food and Beverage: 7.25
Overall Experience: 8.75
A
Alberto • family_with_children • es
8
Pros:

El Hotel está muy limpio,la ubicación es muy buena y el personal muy atento.Suoer recomendable.

Cons:

Los cajones de las mesitas de noche no abren.

2026-03-07 • via Nuitee
N
Noe • couple • es
7
Buena relación calidad-precio con posibles mejoras
Pros:

Desayuno y agua caliente

Cons:

El teléfono no funcionaba
La televisión no era inteligente y no se podían usar aplicaciones
Atención y trato de un recepcionista

2026-03-06 • via Nuitee
Y
Ytaisa • couple • es
7
2026-03-06 • via Nuitee
A
Anna Karenina • extended_group • es
9
Tudo ótimo! Localização excelente, limpo, e pessoal da recepção muito gentil! Café da manhã era modesto porém uma delici
2026-03-05 • via Nuitee
A
Ana • family_with_children • es
9
Una noche en Santiago
Pros:

El personal y la ubicación del hotel.

Cons:

La almohada

2026-03-04 • via Nuitee
C
Carmen • family_with_children • es
9
2026-03-03 • via Nuitee
M
Miguel Angel • extended_group • es
10
2026-03-02 • via Nuitee
R
Rosa Maria • solo_traveller • es
9
CALIDAD-PRECIO GENIAL
Pros:

La ubicación , calidad precio genial, lo recomiendo para pasar noche por trabajo

Cons:

Está todo muy bien, no hay nada que no me gustó, por mejorar algo el wifi

2026-03-02 • via Nuitee
P
Pelantaro • family_with_children • de
9
Würde gerne wieder kommen.
Pros:

Sehr bequemes Zimmer und Bad. Das Frühstück war auch reichlich.Ein großes Dankeschön an Frau Alicia Miguez für Ihre Hilfsbereitschaft und Bemühungen.

2026-03-02 • via Nuitee
N
Nerea Judit • solo_traveller • es
10
2026-03-02 • via Nuitee
M
Maria Josè • couple • it
10
Pros:

Super limpio y los empleados amables

2026-03-01 • via Nuitee
P
Pomar Negreiro • extended_group • es
10
Excelente ubicación y hotel. Muy encantadas, volveremos seguro!
Pros:

Todo, fue excelente

2026-03-01 • via Nuitee
M
Marina • family_with_children • es
9
2026-03-01 • via Nuitee
J
joaquin • solo_traveller • es
8
2026-03-01 • via Nuitee
C
Carmelo • solo_traveller • es
8
2026-03-01 • via Nuitee
S
SUSANA • couple • es
7
2026-02-28 • via Nuitee
C
Carlos • solo_traveller • gb
8
Nice but missing a nice night light!
Cons:

The bedside lamp was linked to the overhead lamp. There was no dim light option available for evening reading which is quite annoying

2026-02-27 • via Nuitee
V
Victoria • couple • es
10
2026-02-27 • via Nuitee
C
CLARA ISABEL • solo_traveller • es
9
Un hotel para una visita rápida a la ciudad
Pros:

La ubicación y la insonoridad de la habitación

Cons:

La puerta de entrada a la habitación me ofrecía una alta resistencia para abrir

2026-02-27 • via Nuitee
H
Hubertha • couple • gb
10
Nice short stay
Pros:

Such a great hotel. Lovely room. Good breakfast and great location.

2026-02-25 • via Nuitee