Hotel Universal

Hotels
8.4 (6625 reviews)
Plaza Galicia, 2 , Santiago de Compostela , es

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Express check-in/check-out
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Breakfast quality
Limited amenities

Categories

Cleanliness
8.25
Most reviews noted cleanliness positively, though one mentioned issues with the shower.
Service
8.95
Friendly staff and good service reported in multiple reviews.
Location
9.05
Highly praised for its central location, close to attractions.
Room Quality
8.45
Rooms were described as comfortable with some notes on needing additional pillows.
Amenities
7.75
Limited breakfast options and small elevator noted as issues.
Value for Money
8.75
Guests felt the price was reasonable for the value received.
Food and Beverage
7.25
Breakfast received negative comments regarding quality and temperature.
Overall Experience
8.75
General satisfaction expressed across multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:01

Property Description

Prime Location in Santiago de Compostela
Hotel Universal, ideally situated in the heart of Santiago de Compostela, offers a convenient stay just steps away from the old town, the famous Cathedral, and the bustling main shopping street.

Comfortable Rooms with Modern Amenities
Experience a cozy retreat in our rooms equipped with satellite TV, a work desk, and private bathrooms with a hairdryer for your convenience.

Convenient Transportation and Nearby Attractions
With easy access to airport buses right outside the hotel and a plethora of shops in the vicinity, Hotel Universal ensures you can explore the city effortlessly, with major monuments just a stone's throw away.

Book your stay at Hotel Universal now for a memorable Santiago de Compostela experience!

Important information:

Hotel Santiago Apóstol

Municipal tax: 1.5 euros per person, per night, up to a maximum of 5 nights. This tax is not included in the rates offered and, unless otherwise indicated, must be paid directly by guests at the hotel. Exemptions applyPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCQ

Location

Guest Reviews

8.4
Based on 6625 reviews
Cleanliness: 8.25
Service: 8.95
Location: 9.05
Room Quality: 8.45
Amenities: 7.75
Value for Money: 8.75
Food and Beverage: 7.25
Overall Experience: 8.75
C
CARLES couple es
9
Bona ubicació
Pros:

Resposta i sol·lució quan els hem dit que la banyera rellisca. Al vespre ja teniem una catifa antilliscant.
No te parquing, peró en front hi ha un.

Cons:

Brioxeria esmorsar poca qualitat. En general esmorsar millorable.

2026-08-08 via Nuitee
A
Abir solo_traveller es
10
2026-08-07 via Nuitee
M
María solo_traveller es
6
Pros:

Limpieza y ubicación

Cons:

Muchos mosquitos en la habitación.

2026-08-07 via Nuitee
E
Encarnación family_with_children es
8
Pros:

La ubicación

Cons:

Que el checkin es a las 15, después de llegar del camino se hace muy duro tener que esperar tanto, aunque es verdad que llamamos y la habitación estaba lista a as 13:30, pero otros no tuvieron tanta suerte. Solo había dos enchufes, uno junto a una cama y el otro en el baño, tuvimos que desenchufar la tele y hacer contirsionismo para enchufar otro aparato más. Si es complicado añadir enchufes, al menos podría haber un triple.

2026-08-07 via Nuitee
C
Carlos couple es
10
Comodidad y muy buena ubicación
Pros:

Las instalaciones, la comodidad, la habitación muy bien todo en general

2026-08-07 via Nuitee
L
Laura extended_group it
7
Pros:

Colazione buona. Ottima posizione

Cons:

La prima stanza non era soddisfacente. Ma poi hanno dato un' altra stanza, ok.

2026-08-07 via Nuitee
S
Stefano solo_traveller it
8
Buono
Pros:

Posizione

Cons:

Scale settimo piano non servito da ascensore

2026-08-07 via Nuitee
M
Mattia solo_traveller it
8
Pros:

La posizione e la pulizia

Cons:

Ascensore troppo piccolo dove non entrava il nostro passeggino (grande ma sempre entrato in tutti gli altri ascensori), lo abbiamo lasciato all ingresso custodito ma avremmo preferito portarlo in camera.

2026-08-07 via Nuitee
C
Casabona Navarro family_with_children es
9
Buena
Pros:

La ubicación.

Cons:

Un poco antigua las instalaciones.

2026-08-06 via Nuitee
J
Juan extended_group es
10
Una estancia para repetir
Pros:

Muy bien las camas y el baño excelente , y el emplazamiento genial muy cerca del centro

2026-08-06 via Nuitee
J
Juan Alberto couple es
9
Pros:

El personal de limpieza muy amable y profesional.
Todo muy correcto

2026-08-06 via Nuitee
A
Antonio Jesús family_with_children es
9
2026-08-05 via Nuitee
R
Robles Melgosa extended_group es
8
Hotel Perfecto para visitar Santiago de Compostela
Pros:

Lo mejor del hotel aparte del personal que es excelente, es la situación y que tiene un parking justo en la puerta.

Cons:

Los colchones de las camas se hunden en el centro y la habitación se queda un poco pequeña.

2026-08-05 via Nuitee
A
Alessia family_with_children mx
7
2026-08-05 via Nuitee
K
Khitden solo_traveller nl
8
Uitstekend
Pros:

Alles, lokatie, kamer , hygiëne en personeel.

Cons:

Niets

2026-08-05 via Nuitee
S
Sónia solo_traveller pt
7
2026-08-05 via Nuitee
M
María Isabel solo_traveller es
9
2026-08-05 via Nuitee
K
Krzysztof solo_traveller pl
10
Pros:

Hotel w świetnej lokalizacji. Cisza, klimatyzacja, personel pełny profesjonalizm.

2026-08-05 via Nuitee
K
Kathryn solo_traveller es
10
Pros:

Perfect location for our stay at the end of our camino. A few minutes walk away from the cathedral and also to the train station. On the edge of the pedestrianised streets with plenty of bars and restaurants.
Polote and attentive reception staff.
When we checked out we were able to keep our bags there until later in the afternoon.
Comfortable and quiet room with AC.

Cons:

The most expensive of our hotel stays along the camino frances but I suppose we were in Santiago and other hotels in that location were comparible.

2026-08-05 via Nuitee
N
Noelle solo_traveller ie
7
2026-08-05 via Nuitee