GLANDON Rooms Elite

Hotels
8.2 (1130 reviews)
Bahnhofstrasse 14 , Biel , ch

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Friendly service
Cons:
High breakfast prices
Cleanliness issues in some rooms

Categories

Cleanliness
7.59
Several reviews mentioned cleanliness, but issues like a smell in the room and an empty shower gel were noted.
Service
8.56
Most reviews praised the service, highlighting attentive staff and helpful communication.
Location
9.1
Multiple reviews emphasized the excellent location of the hotel, close to the center and train station.
Room Quality
8.05
Rooms are described as spacious and comfortable, though some issues like odors and wear were noted.
Amenities
8.08
Good amenities mentioned including gym and SPA access, with some critiques on breakfast pricing.
Value for Money
8.54
Several reviews indicated good value for the quality of services and location.
Food and Beverage
7.59
Breakfast pricing was a common complaint, with a specific note that it was too high for the quality.
Overall Experience
8.06
General satisfaction noted despite some issues, with many reviews expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:04

Property Description

Luxurious Accommodation
Renovated in 2015, Art Déco Hotel Elite offers classically elegant rooms with modern amenities including air conditioning, free WiFi, and satellite TV. Each room is equipped with a minibar, tea/coffee maker, and a safe for your convenience.

Relaxation and Wellness
Guests can unwind at the free fitness centre or indulge in a pampering session at the FlowerPower30 spa area, featuring a sauna and steam bath. Perfect for rejuvenating after a day of exploring the city.

Convenient Location
Located in the heart of Biel, just 200 metres from the train station, Elite Hotel is surrounded by shops and boutiques. With a bus and tram stop right outside, exploring the picturesque Lake Biel and Old Town is easy and convenient.

Book now for an unforgettable stay at Art Déco Hotel Elite!

Important information:

Please inform the hotel if traveling with children and include their age.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 11 years old stay for CHF 50 per person per night when using an existing bed.
    Children from 12 years old to 17 years old stay for CHF 80 per person per night when using an existing bed.
    Children up to and including 5 years old stay for free when using an available extra bed.
    Children from 6 years old to 11 years old stay for CHF 50 per person per night when using an available extra bed.
    People 12 years old and over stay for CHF 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.2
Based on 1130 reviews
Cleanliness: 7.59
Service: 8.56
Location: 9.1
Room Quality: 8.05
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 7.59
Overall Experience: 8.06
T
Thomas couple ch
8
Super Hotel und gute Lage in Biel
Pros:

War alles super

Cons:

nichts

2026-03-14 via Nuitee
D
Dora & Fredy extended_group ch
10
2026-03-12 via Nuitee
N
Nik family_with_children ch
8
2026-03-12 via Nuitee
S
Shannon extended_group ch
8
Très bien
Pros:

la literie, le petit déjeuner, la situation centrale

Cons:

RAS

2026-03-09 via Nuitee
R
Regamey family_with_children ch
8
2026-03-08 via Nuitee
A
Annelies couple ch
8
2026-03-07 via Nuitee
G
Gérard couple ch
9
Die Lage der Stadt Biel. Der Biilingueisme. Schafe laufen so viele zerlumpte, perspektivlose Menschen herum. Biel war ei
Pros:

Lage. Sauber. Gute Betten.

Cons:

Alles ok

2026-03-06 via Nuitee
C
Carmelo solo_traveller ch
8
2026-03-04 via Nuitee
P
Pascal solo_traveller ch
4
Pros:

Le lieu
L’espace
La literie
Le petit déjeuner

Cons:

L’accueil
Totalement indigne d’un soi-disant ****
Pas de réponse au téléphone
Des heures d’accueil limitées

2026-03-02 via Nuitee
S
sebastien solo_traveller ch
7
Week-end carnaval
Pros:

La réactivité suite à mon problème de mauvaise odeur quand je suis arrivé dans la chambre, ils m'ont changé de chambre le lendemain.

Cons:

La mauvaise odeur quand je suis arrivé dans ma chambre.

2026-03-01 via Nuitee
C
Carlo solo_traveller ch
8
2026-02-28 via Nuitee
M
Marie solo_traveller ch
5
Pros:

La chambre et le personnel très bien

Cons:

Lors de la réservation nous n’avons pas été prévenus qu’à cette date il y a le carnaval; une scène où se produisaient des guggenmusik se trouvait devant la porte d’entrée de l’hôtel; la nuit n’a pas été très reposante !

2026-02-27 via Nuitee
F
fabio couple ch
8
2026-02-22 via Nuitee
G
Gabriella family_with_children ch
9
2026-02-22 via Nuitee
N
Nuno solo_traveller pt
7
2026-02-14 via Nuitee
C
Christian solo_traveller ch
9
Pros:

Good location, good value. Public fitness seems to be accessible for free (armband to be borrowed at the office).

Cons:

Don't exoect the "Elite Hotel" it once was. It's now a good, cost efficient business stay, almost self-check-in,minimal staff, although friendly and helpful.

2026-02-14 via Nuitee
C
Corinne solo_traveller ch
5
Cons:

Le petit-déjeuner a été supprimé les deux matins de mon séjour avec comme excuse "un problème de monte charge". L'hôtel était quasi désert et je pense qu'il y avait trop peu de clients pour qu'ils ouvrent la cuisine. Pas de solution de rechange proposée (comme un accord avec un café proche de l'hôtel). J'ai dû insister par mail pour avoir un remboursement. On m'a proposé d'abord un crédit à faire valoir sur un prochain séjour.
Décevant.

2026-02-10 via Nuitee
C
Corinne family_with_children fr
8
Pros:

Le confort de la chambre

Cons:

Petit déjeuner

2026-02-08 via Nuitee
M
Markus couple ch
8
2026-01-29 via Nuitee
G
Gabriel solo_traveller fr
8
Bel hôtel, proche de tout
Pros:

Petit déjeuner et très belle chambre confortable, emplacement très pratique (restaurants, supermarchés, transport)

Cons:

Isolation phonique (vers la rue et autres chambres) et rideaux insuffisants pour une obscurité totale.
Je n'ai pas demandé pour le fitness mais j'ai cru comprendre que ce n'était finalement pas inclus contrairement à ce que laisse entendre la description sur Booking

2026-01-29 via Nuitee