Comfort Suites Fairview Heights Saint Louis

Hotels
•
Comfort Suites
6 (322 reviews)
137 Ludwig Drive , Fairview Heights , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Swimming pool
Pets allowed
Heated pool
Free wired internet
Access to nearby indoor pool
Offsite parking discounted rates available
Internet access
Swimming nearby

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Infestation issues
Outdated facilities
Poor cleanliness

Categories

Cleanliness
3.89
Multiple reports of bugs and a generally poor condition of the rooms.
Service
7.86
Some friendly staff interactions, but significant issues with management responsiveness.
Location
8.9
Convenient location mentioned positively in several reviews.
Room Quality
4.85
Complaints about outdated rooms, damages, and cleanliness issues.
Amenities
5.88
Pool was unavailable and limited breakfast options; mixed feedback.
Value for Money
6.84
Average value considering the location but poor overall experience.
Food and Beverage
4.89
Limited breakfast options and a bad experience with food quality.
Overall Experience
4.86
Overall negative experiences with bugs and cleanliness overshadowed pros.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:30

Property Description

Indulge in Comfortable Amenities

Comfort Suites Fairview Heights offers a relaxing stay with air-conditioned rooms featuring a seating area and cable TV. Guests can unwind in the indoor pool, stay active in the fitness centre, and take care of business in the on-site business centre.

Convenient Room Features

Each room and suite is well-equipped with a microwave, fridge, and tea-and-coffee maker for added convenience. The accommodations also include a workspace, telephone, and a private bathroom with complimentary toiletries.

Enjoy Nearby Attractions

Located just a short drive from Downtown St Louis, St. Louis Zoo, and St. Louis Science Centre, guests can easily explore the area's top attractions. Plus, with various dining options nearby, guests can savor local cuisine with ease.

Book your stay at Comfort Suites Fairview Heights for a delightful blend of comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

6
Based on 322 reviews
Cleanliness: 3.89
Service: 7.86
Location: 8.9
Room Quality: 4.85
Amenities: 5.88
Value for Money: 6.84
Food and Beverage: 4.89
Overall Experience: 4.86
I
Irby • family_with_children • us
1
never again will i stay there
Pros:

nothing the staff was very mean, i got locked out my room and every time i went down to the office he gave me a new card and it still didn't work. then he told me there was nothing he can do about it. people having sex in the pool when kids was in there, they had no clean towels on standby when we really needed them. then when I asked the house keeper for towels she tried to look in my room while my kids was changing I had to pull the door close. Then it was two dead bugs in my room scared the hell out of me. I would never stay there again the need w whole new staff team.

Cons:

I put that in my first paragraph. there was Nothing to like about this place

2026-05-06 • via Nuitee
W
Walker • solo_traveller • us
10
2026-04-26 • via Nuitee
M
Mary • extended_group • us
10
2026-04-24 • via Nuitee
V
Venable • solo_traveller • us
9
2026-04-17 • via Nuitee
R
Richard • solo_traveller • us
6
Pros:

genraly clean staff was nice and freindly

Cons:

whater for shower was luke warm pool not working though I was told when I got there just did not want to change location at the time

2026-04-09 • via Nuitee
C
Coleman • family_with_children • us
10
2026-04-02 • via Nuitee
N
naylor • couple • us
8
2026-03-31 • via Nuitee
C
Cierra • couple • us
1
Pros:

Trash

Cons:

Bugs dirty cold pool water

2026-03-29 • via Nuitee
M
Melissa • family_with_children • us
1
Pros:

Nothing

Cons:

There was bed bugs asked to change rooms and found more bed bugs when I showed the clerk the pics she wanted to see in person like she didnt believe me. I asked for refund and she said it would be on my card in 5 to 10 mins she not only didnt refund me but charged my card another 85.32.

2026-03-24 • via Nuitee
V
Valerie • family_with_children • us
1
We left.
Pros:

Nothing

Cons:

Bed bugs, dirty rooms, just gross!

2026-03-08 • via Nuitee
R
Riquita • solo_traveller • us
1
Pros:

Nothing

Cons:

Old beds unfriendly staff

2026-02-27 • via Nuitee
S
susan • family_with_children • us
8
Pros:

Whirlpool tub was awesome, room was clean, quiet

Cons:

Bed was bouncy, pillows flattened quick, it smelled like smoke in the hallway, tv was small, couch was hard

2026-02-23 • via Nuitee
J
Jon • family_with_children • us
1
Will not be back.
Pros:

The random engagement in conversations with other guests about the hotel.

Cons:

Ran out of breakfast food by 9am.
The unexpected "damage" deposit. Literally said no where on booking.com app or on the facts about the hotel. ( will be upload photos i took of the room before we left so I can get the unexpected deposit back.)
Window curtain did not close fully so the street lights filled the room.

2026-02-09 • via Nuitee
P
Peter • solo_traveller • us
10
2026-01-20 • via Nuitee
R
Rickell • family_with_children • us
8
2026-01-19 • via Nuitee
S
Sagortni • family_with_children • us
7
Probably would stay again
Pros:

Good location to stores and restaurants.

Cons:

Outdated. The faucet on the shower fell off

2026-01-19 • via Nuitee
K
Kait • family_with_children • us
4
Cons:

Shower had mold above the shower head.
Elevator and hallway smelled of weed.

2026-01-19 • via Nuitee
A
Alexis • family_with_children • us
1
Cons:

The whole building smelled of poop. It was disgusting. The reason I booked this hotel was for the heated pool. And when I got there, the pool was down and green, like it had been down forever. No where did it say that the pool was down. The elevator sounds like its gonna break down at any moment. The whole hotel looks worn down inside, and the outside is even worse. The breakfast was horrible. Got down for breakfast at 8 am, there was nothing besides cereal, plain bagels, waffles, or plain eggs and sausage.

2026-01-19 • via Nuitee
B
Brendel • extended_group • us
6
OK place to stay, but I would probably stay elsewhere next time.
Pros:

It was convenient and a decent place to stay.

Cons:

It is starting to show its age and has numerous things in dire need of maintenance. The breakfast was the same every day. The juice was watery. The toaster did not work. There was no hot water for the instant oatmeal.

2026-01-12 • via Nuitee
A
Angela • family_with_children • us
6
Great price but no privacy and loud noises.
Pros:

Good price

Cons:

No privacy if staying on first floor. They have see through curtains for people outside to see right inside. I felt so uncomfortable so I left early

2026-01-02 • via Nuitee