Culture Plaza Hotel Zhejiang

The room was clean and quiet, which is suitable for business trip or economical personal travel. The breakfast is all-you-can-eat buffet, which was delicious and abundant.

In another hand, there are more than 100 TV channels but only Chinese and English ones are available. If the hotel can provide Japanese channels such as NHK, TBS, etc., Japanese guests will increase.

Stayed here for five nights in a single room. The good things I can praise the hotel are the room size (pleasantly big), room temp is ok and easily adjustable, the bed (king size!) and its pillows, and the nice sturdy disposable slippers.

Unfortunately, the room, which was in a non-smoking floor, smelled like cigarette at times; lacks enough light (during the evenings I found the room so dark that its hard to read or do work), hangers in the closet were dusty, remote control doesnt have English in it, TV is smart tv type and purely Chinese as well (also I dont know if you need to pay to watch the movies or not, no information at all), breakfast was the same everyday but the spread (chinese) was alright, and nothing to see within walking distance except a multi-story bookstore (but the books are all in chinese).

wall paints very impressing, it's Chinese painting with flowers and birds, quite good

Der Preis für das Hotel war angemessen. Irritierend war, dass es im Zimmer selbst keine Deckenleuchte gab (andere Lampen schon), nur im Flur und Bad. Das Bett war etwas härter, aber soweit zufriedenstellend. Ich hatte durch eine aufgegangene Kruste etwas aufs Bettlaken geblutet. Gewechselt wurde das erst nach 3 Tagen, als ich die Fernbedieung so aufs Bett gelegt habe, dass die Flecken gesehen werden mussten.
Das Bad ist ok, das Gefälle in der Dusche war auf den zweiten Abfluss außerhalb der Dusche ausgerichtet, sodass nicht alles abgeflossen ist. Eine Dichtung der Duschkabine ist immer wieder etwas rausgerutscht. Es dauerte etwas (2 Minuten?) bis das wirkliche warme Wasser im 16. Stock angekommen ist. Eiskalt war es aber vorher auch nicht, aber schon erfrischend.
Das Frühstück ist ok und nicht übertrieben teuer. Das Buffet ist chinesisch europäisch gemischt. Als europäer kommt man gut klar, auch wenn dass man das chinesische Essen nicht so mag. Ich hab selbst in der Nähe keine Bars gefunden, aber das Taxi kostet ja quasi nichts in China, dass man schnell zum West Lake kommen konnte wo eine Menge Bars sind. ca. 3€ kam die Fahrt.
Ich weiß nicht, ob es Absicht war oder nicht, aber am Tag vor der Abreise bekam ich einen Teller mit Obst ins Zimmer gestellt. Berechnet wurde dafür nichts.
Beim Empfang konnte die Dame, mit der ich gesprochen habe, zumindest ausreichend Englisch. Aber ob das bei allen so ist?
Einziger englischsprachiges TV Programm auf 45: CGTN

入住及退房快速有效率. 房間舒適乾淨與安靜
有提供免費旅遊地圖資料.
員工年輕能提供旅遊資訊有限.
進出飯店方便,房間都為電子卡,不用寄櫃臺.
飯店有提供健身與按摩及用餐與咖啡餐飲等服務

This is a nice modern hotel with only one drawback ...the hairdryer is the kind that attaches on the wall and looks like a vacuum cleaner! . Not a big deal though. The owners also have a bookstore so there is a library feel to the room . very nice . Good buffet breakfast too.

Checked out 7th November after six nights in room 1802.

The room is quite large with a firm kingsize bed - slept like a log - and a huge bathroom - the bathroom has a shower over the bathtub which might be awkward for some - I found it ok.

The room is basically quiet without much road noise from outside the building although some muffled sounds can be heard from the room next door if people are speaking loudly.

The room comes with free wifi and the included breakfast has a large range of options - I enjoyed freshly cooked eggs or omelettes each day.

The only two negatives that I encountered were beyond the hotel's control.

On the 5th floor there is a huge Chinese Restaurant "Ming Ren Ming Ren" restaurant where I felt unwelcome.I think the restaurant has different ownership to the hotel. See my separate Tripadvisor review under "HangZhou MingRenMing Jia (Wen No.2)"

The other negative were loud and noisy guests coming back late at night - on two nights there was yelling between rooms either side of mine. On the second night I had to open my door, at midnight, asking them to "please be quiet"..no problems after that.

This hotel is located near the CBD and close to Westlake Cultural Square - there are some interesting local restaurants withing a few hundred metres of the hotel. Try the Sushi restaurant "Share Manu"...fresh sushi made on the spot - across the road is a small noodle shop - no English spoken or an English menu...Nuirou Mian and you will eat a nice bowl of Beef Noodles - about 100 metres to the right of the hotel is a little whole in the wall shop making biscuits and sweets...just right for those of us with a sweet tooth.

I found all hotel staff friendly and helpful - front desk - restaurant - house keeping and in the coffee shop near the entrance. I didn't find any problem speaking English with staff, at times there were a few laughs - I use a translator app called Pleco that is helpful when you get stuck.

I recommend this hotel for good value, at around AUD $80 with wifi and breakfast,

Visited friends in Hangzhou and stayed at this hotel for five nights (room 1407) as it was convenient for various activities we had planned.

The room was really large with a comfortable bed, not much traffic noise after 10pm which was great. When people spoke loudly in the corridors or in the next room you could hear muffled voices.

The hotel and rooms are kept clean although it can show its age at times.

I enjoyed breakfast each day...the omelet chef cooked mine perfectly to order.
The Chinese "Ming Ren Ming Jia" restaurant on the 5th floor is enormous,,,I had dinner there one night...not bad at all.

The hotel was exceptionally busy with conferences each day..its a good business hotel.

While English isn't wildly spoken by staff...it is easy enough to be understood. Front desk people were helpful as were the bellhops in obtaining taxi's when required.

It's an ok place...a good mid-range, slightly older hotel.

I was only here for a night but I enjoyed my stay. There wasn't much to do in the area at the time we arrived but the hotel does have a bookstore. We walked around for a little but the shops were closing. I got a massage at midnight and it was great. The massage area stays open until really late. The rooms were spacious and the breakfast was great.

Rooms were fine, but the problem is the staff and reception hardly speak any English. Location is bad, very grey and far away from everything, you will always need a taxi to get away (if you can get one, as nobody speaks English). I would definitely not recommend it to foreigners, I would look for a nice hotel close to the lake.

We visited this hotel in September 2014. I was staying with friends, and when she arrived, it felt great. In the lobby, there is a small café which sells delicious pastries and desserts, however, they are a bit expensive. A tip for new travelers: you need to find a way to get breakfast on your own; the breakfast isn't very good. It's only Chinese food. Everything else is great. The dinner was the best, seafood!

Upon arrival we saw a nice lobby, but our room had a dirty and torn carpet and a chair in similar situation, it smelled from cigarettes smoke, so we asked to change to non smoking room.
This time we received a smaller room, with suitcase stand that collapsed upon putting my suitcase on it, I got angry and asked to upgrade to a better room. I offered to pay more money for it, but the receptionist said that there is no such room available.
I called my booking agent, and she called the hotel manager and immediately we were upgraded to an executive room.
This room was indeed much better with clean carpet nothing broken, a very big and comfortable bed, pillow selection a personal computer and more modern and bigger flat TV.
All and all the hotel is not in great shape and need some maintenance. For example while I used the WC near the lobby, one cell had no light the other did not flush the water, and the third had a missing lock on the door!
The hotel is located in relatively poor neighborhood, 20 minutes by car from the west lake. There are some shops, supermarkets and fast food restaurants nearby, but do not expect a word in English anywhere…
The reception clerks could also barley speak English, and in the Chinese restaurant in the 5th floor no one could understand us, luckily their (thick and big) menu contained pictures and translation to English, (very impressive selection of Chinese food!!).
The bathroom is big, but the water pressure in the top shower was very poor perhaps because the room is in the 21st floor. (There is no hand shower).
The breakfast is good, has a lot of variety, mostly Chinese taste, and some western as well.
All and all I would not rate it as a 4 stars hotel, its feels more like 3.5 stars, the price is low but you get what you pay for, I would not recommend this hotel and I will not stay there again.

I normally stay in the budget hotels when I visit Hangzhou, this time I stepped it up a star by going to the Culture Plaza Hotel. First impression was "Wow, that is the biggest bed I have ever seen!" Great room, clean and big. Staff was very helpful and spoken English. My only problem was with the location, you need to take a short bus or taxi ride to get anywhere interesting. There was a convenience store nearby, but not much else, take it as a positive note, it's a bit quieter than other places. I'd go here again.

Nice Hotel biggest bed I have ever seen and a bit on the hard side like most beds in China you do get use to them after some time. Nice breakfast and lobby. Busy street out the front but you only have a short walk to convenient store if you need any thing would stay hear again short taxi drive to the famous West Lakes.

The hotel is owned by the adjoining bookstore so every room has it's own library and some of them are in English. The rooms are very 'western business' though ours and the bathroom were BIG. On the big theme we had the biggest hotel bed we have ever seen - you could put 4 pillows across the bed and still have space. There were also two large armchairs a desk and Internet connections. The room initially smelt of stale tobacco but a call to reception quickly brought up the maid with an air freshener. Some of our travelling companions had a little air-con trouble the first night which resulted in all of our 28 strong group getting a complimentary fruit bowl the following evening. The hotel sits on a main road in the very modern Technology District so it's a short taxi ride either to Hangzhou's famed West Lake or back in to the city centre. Highly recommended.

冷氣不夠(或是酒店沒有啟動, 只能開到有微風), 要到深夜才有冷氣送出, 感到不舒服. 除此, 其它都可以.

房間對着馬路很吵尤其早上. 房內沒有空調,交涉後只有把風扇.

大體來講是不錯的，但暖氣比較不暖，我是2013年02月08～10日入住，碰到下雪，感覺有點冷......

Stayed here for a three night stay in Hangzhou. It is a simple 4 star hotel in an okay location about a 30 min walk from the West Lake. I wish now i'd stayed somewhere a bit closer but I had a very pleasant stay in this hotel. The staff spoke good English when I checked in. I am pleased i checked they had given me a non smoking room as the lobby etc was rather smokey.
Got a very good rate of £35 a night including breakfast on trivago.

The room was a good size with two small free bottles of water, a kettle and cups. I was on the 16th floor and the room was very quiet and I wasn't bothered at all. The free wifi was only available in the lobby.

Breakfast was average. The western style stuff didn't look that great. I like the freshly cooked eggs and chinese noodle soups. It felt odd have noodles for breakfast but the fried noodles an vegetable were really good.

I also visited the chinese restaurant on the fifth floor which isn't run by the hotel. It was really lovely. They didn't speak any english but had a menu with english and with some basic sign language i made myself understood.

This was one of the best hotels that I stayed in in China. The staff in general could understand English. Room service was fast and efficient.
Hotel is situated within walking distance of various shops and tourist attractions.
BBC World Service available on TV.
They really put in an effort to accommodate all tastes during breakfast.