Facilities

Free WiFi
Designated smoking area
Outdoor pool - seasonal
Elevator
Golfing nearby
Downhill skiing nearby
Hiking/biking trails nearby
Rafting nearby
Snowboarding nearby
Ski lessons available nearby
See all facilities

Review Highlights

Pros:
Management responsiveness
Great location
Quiet and cozy environment
Cons:
Cleanliness issues
Room condition problems
Insufficient blackout curtains

Categories

Cleanliness
6.51
Issues raised about mold and water damage indicate a lack of cleanliness.
Service
8.48
Management was quick to respond, providing a positive aspect of the service.
Location
8.52
Great location mentioned multiple times, convenient for attractions.
Room Quality
6.47
The room condition described as terrible, highlighting issues with comfort.
Amenities
7.5
Basic amenities mentioned, but lacking in quality aspects.
Value for Money
6.96
Concerns about room quality may impact perceived value.
Food and Beverage
7.41
Not specifically mentioned, assigned overall target average.
Overall Experience
7.38
Mixed sentiments overall, averaging towards a moderate experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 12:13

Property Description

Escape to a tranquil retreat at Oak Square Rentals, where comfort meets convenience in the heart of Gatlinburg.

Luxurious Accommodations
Indulge in one of our 60 uniquely decorated guest rooms, each featuring a cozy fireplace and a private balcony to soak in the serene views. Enjoy the convenience of kitchenettes equipped with refrigerators, stovetops, and microwaves, perfect for brewing your morning coffee or preparing light meals.

Recreational Facilities
Take a dip in our indoor pool or enjoy the seasonal outdoor pool, ideal for families and relaxation seekers. Our hotel also provides laundry facilities and complimentary self-parking to ensure a hassle-free stay.

Prime Location
Situated just a short walk from the stunning Great Smoky Mountains National Park and local attractions like Ripley's Aquarium and Gatlinburg Space Needle, Oak Square Rentals offers the perfect base for your adventures.

Don’t wait—book your stay today for an unforgettable getaway!

Important information:

  • The seasonal pool will be open from May to September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.4
Based on 113 reviews
Cleanliness: 6.51
Service: 8.48
Location: 8.52
Room Quality: 6.47
Amenities: 7.5
Value for Money: 6.96
Food and Beverage: 7.41
Overall Experience: 7.38
C
Cody
10
Pros:

Definity would stay again management was quick to respond to questions

2025-10-12 • via Nuitee
D
dwight
6
Pros:

The room was clean , service was good . But the condition of the condo was terrible, the sliding door was almost inoperable, the vanity in the bathroom was rotten from water damage. There was what appeared to be mold growing from the cabinet under the sink. We have stayed many times with the company that owned this property in thier other property. The upside of this condo was location and water pressure. If the manager of this property would like to further discuss the issues please contact me. Oak Square unit 315 October 2nd thru the 6th

2025-10-06 • via Nuitee
D
Dwight
10
Pros:

We Wiil return

2025-10-02 • via Nuitee
J
John
8
Pros:

I have stayed before and enjoyed it. It's convenient for walking and far enough from the main strip to be quiet. But if you book a room ending in 15, the floodlights from Old Creek Lodge across the street shine through the balcony door and make it very bright. I'm used to sleeping in a darker room.

2025-09-27 • via Nuitee
T
Tammy • family
10
Pros:

Convenient, quiet. Walking distance to the all the attractions but tucked quietly away from chaos and traffic for a peaceful end to the day.

2025-09-06 • via Nuitee
B
Billy • family
8
Pros:

Overall in a great location, bed needs a topper or replacement, very uncomfortable. Also they need to add some blackout curtains to the bedroom, its brighter than the Vegas strip in the bedroom at night from the outside lights.

2025-08-12 • via Nuitee
V
Verified traveler
10
Family trip
Pros:

Very cozy spot with great location to main Parkway. Quiet and family friendly! Owner of our unit made it as modern as possible for great comfort.

2025-08-03 • via Nuitee
S
Scarlett • partner
6
Pros:

Room was dusty. The mattress was old and sagged really bad: head was below feet when lying down. Room was too hot at night, thermostat didn’t go lower than 68. Vent in bedroom fell and hit my husband in the head! No possible interaction with staff does not create a welcoming environment. Ceiling tiles in bathroom have water stains and are sagging down. No hot water for showers. Drawers were dirty with bugs and dust.

2025-07-07 • via Nuitee
R
robert
8
Pros:

Good location for visiting Gatlinburg, just off the beaten path and near trolly service.

2025-06-24 • via Nuitee
B
brian • family_with_children
8
Pros:

The property was clean. We didn’t have any issues. The only thing I would recommend is updating the furniture and bed. If all the furniture been updated, it would’ve got five stars.

2025-06-18 • via Nuitee
R
Raymond • family_with_children
4
Pros:

there was only one person on duty when we arrived the stove oven was dirty bottom drawer.no sheets for the pull out bed on couch .had to get sheets from the lady at the place no one even answered phones i would not recommend this place to any one .

2025-06-06 • via Nuitee
M
Matthew
8
Pros:

We ended up moving to this location mid way through our trip, because our mountain top location was making people sick to drive up to! We wanted something spacious, and convenient to finish our trip, and this was perfect. Easy check in, very nice room, well organized, and nice information binder in the room to provide you with all key info. Staff let us park our car early on before checking in. The location is so perfect to downtown Gatlinburg, so we were able to walk to many different places. Many great food options nearby... and, wow Bennetts BBQ is AMAZING!

2025-06-03 • via Nuitee
A
Amanda • family
10
Pros:

My kids loved the indoor heated pool, it’s at a great location, definitely would recommend.

2025-03-31 • via Nuitee
K
Kelli • friends
6
Pros:

The location was perfect! The area was quiet off the main road and felt safe. The unit was okay...size was adequate but the lock on the door felt flimsy and the sliding door to the patio didn't lock. We like the keyless entry. The furniture was old and stained. We liked the fridge size and provided dishes were mismatched but fine. Mattress was firm but comfortable. Overall it was adequate but needs deep clean with updated furniture. Parking onsite also nice and it is covered but be aware you are only guaranteed 1 spot. For the price and location alone, overall we would recommend.

2025-03-30 • via Nuitee
A
Adam
8
Pros:

Will be back

2025-03-16 • via Nuitee
A
Ariel
10
Pros:

The apartment was clean and very comfortable! The balcony had nice views!

2025-01-08 • via Nuitee
V
Verified traveler
10
Pros:

Clean space. Excellent heat and air in bedroom. Outlooks the pool. Very close to main strip- walk everywhere

2025-01-05 • via Nuitee
F
Felice • partner
10
Pros:

The property was very clean it was close to downtown very roomy

2024-11-03 • via Nuitee
K
Kailey • family
6
Pros:

Love the location of this property. Close to the main strip and plenty around to walk to and enjoy. Also off the beaten path just enough to be away from the crowds. We stayed in 205 and it’s in need of a MAJOR update. The sleeping arrangements were terrible. Old dirty furniture. Dated, dirty bathrooms with exposed plumbing and showers that don’t drain. This place has huge potential.

2024-10-24 • via Nuitee
F
Feras • partner
8
Pros:

Location is very good. In the middle of everything in Gatlinburg downtown. We didn't have any problems staying there. It was pleasant.

2024-10-11 • via Nuitee