Fairfield Inn Sacramento Cal Expo

It was convenient.

Close to freeway

Liz at the front desk was so helpful,friendly and had great customer service.

Clean room

We were put in room 212. It was very clean, beds were extremely comfortable as were the pillows, perfect amount of coverings. Highest praise for comfort. I was told this was a trial room. 1. Shower doors did not stay closed. They both slid to open position. 2. There was no shelf for putting your own hair products on. 3. There was no shampoo, conditioner or soap containers or dispensers for the shower. Management was very kind and listened to above opportunities for improvement.

Liz was the most helpful person, she took great care of us and want to thank her.. Thank you Liz.

This is a perfect location for us.

Clean , updated property with pleasant staff.

Clean room, good ac unit.

I don't know if the hotel was having a bad weekend or if its always like this but our stay was disappointing. The hotel wifi wasnt working so I went down to ask about it, the hotel staff let me know the wifi was out for the building which is not the biggest deal. The women working the front desk gave me a paper with phone numbers to call to troubleshoot the wifi (why am i troubleshooting the hotels wifi? lol). The elevator needs repair asap. It is super slow and the door takes forever to close. Our room smelled like it wasnt cleaned thoroughly. The bathroom hadnt been swept correctly and towels didnt smell clean. We stayed 3 nights and they only came and cleaned the room once. I noticed half the 2nd floor rooms hadnt been cleaned either. I know things happen but the staff made zero attempts to notfiy people of what was going on. We used to pool area for a bit but the pool and sauna were dirty. We just ended up lounging in the sun. Overall im disappointed with how expensive our stay was vs what we actually experienced.

My family and I really enjoyed our stay the staff was really great when my son accidentally burnt himself on the waffle machine the lady there not only patched him up but also gave him extra supplies to care for his burn the breakfast every morning was very good and fresh the man cleaning the pool area was very through and nice we would definitely stay here again thank you so much for making our trip great

No water in rooms

Breakfast area is on other building.,
Not convenient when we have to bring handicap clients
Signs was not clear.. i was a bit lost and disoriented having to push wheelchair around the building

The location is what attracts me to this place.

Clean and comfortable. Easy check in, only $10 for parking and breakfast is included .

The thermostat didn't work, and the a/c would not stop. It was very cold in the room.

Under construction, staff was so confused. Ask about late check out . Staff said no . I called Marriott and they told me because of my Marriott Silver status I could get late check out if available. Breakfast was a mess. Had to walk across parking lot then it was late then it was back at hotel then it was late .

Not a good stay.