Hyatt Ziva Jardín Tropical Tenerife

Hotels
Hyatt Ziva
9 (2890 reviews)
Gran Bretaña, s/n , Adeje , es

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Variety of amenities
Good food
Cons:
Crowded pool area
Service inconsistencies at breakfast
Layout of some rooms

Categories

Cleanliness
8.83
Overall cleanliness mentioned positively, but some guests noted issues with room facilities.
Service
9.3
Staff consistently praised for friendliness and professionalism.
Location
9.34
Great location frequently highlighted in multiple reviews.
Room Quality
8.29
Rooms described as comfortable, but some layout issues mentioned.
Amenities
8.82
Good range of amenities, with some suggested improvements.
Value for Money
9.28
Many reviewers feel the hotel offers good value for services provided.
Food and Beverage
8.83
Food quality praised, though some found evening meals lacking in originality.
Overall Experience
9.3
Most guests report having a great overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:36

Property Description

Luxurious Accommodation with Stunning Views
Experience a luxurious stay at Dreams Jardin Tropical Resort & Spa in Adeje, where you can enjoy breathtaking views of the Atlantic Ocean and La Gomera from your own balcony or terrace. The elegant rooms are equipped with modern amenities like a flat-screen TV, minibar, and free WiFi, ensuring a comfortable and convenient stay.

Diverse Dining Options
Indulge in a culinary journey at the a-la-carte and buffet restaurants offering a variety of delectable dishes. Whether you prefer a casual snack at the bar or a relaxing evening in one of the lounges, the resort caters to all tastes and preferences.

Exclusive Preferred Club® Services
Take your stay to the next level with the Preferred Club® offering exclusive perks such as access to a private lounge, concierge service, and the best room selections. Elevate your vacation experience with these special privileges.

Book your stay at Dreams Jardin Tropical Resort & Spa now to enjoy a luxurious getaway with top-notch amenities and services.

Important information:

PREFERRED CLUB
All Preferred Club suites offer superior status, upgraded amenities and upgraded services:
• Personalised check-in and check-out
• Special concierge service
• Accommodation in the most exclusive areas of the hotel
• In-room minibar with soft drinks and beers
• Exclusive complementary toiletries
• Nespresso coffee machine
• Pillow menu
• Turndown service
• Butler services in the Preferred Club areas
• Private Preferred Club Lounge
• Daily breakfast service (07:30h. – 11:00 h.)
• Hot and cold snacks during the afternoon
• Exclusive lounge

Please contact the property in advance of your stay to check the availability of dog-friendly rooms. Please note that dogs will incur an additional charge of 55€ per day. Please note that the property can only accommodate pets with a maximum weight of 10 kg or less.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please note that the hotel will not accept it as a valid payment method.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
When booking half board, note that drinks are not included.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFS

Location

Guest Reviews

9
Based on 2890 reviews
Cleanliness: 8.83
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 8.83
Overall Experience: 9.3
C
Cristina Maria solo_traveller gb
10
Pros:

Everything was wonderful! Location and facilities top-notch, especially the swimming pools, amazing staff and the room very spacious. Definitely we coming back in the future!
10 out of 10
❤️❤️❤️

2026-09-05 via Nuitee
C
corsini couple it
9
2026-09-04 via Nuitee
F
Fabienne solo_traveller ch
7
2026-09-03 via Nuitee
M
Martín couple es
9
2026-09-02 via Nuitee
T
Tamara couple es
10
2026-09-02 via Nuitee
V
Verena couple at
10
2026-09-02 via Nuitee
L
Louis family_with_children gb
4
2026-09-01 via Nuitee
V
Volodymyr couple gb
8
2026-08-31 via Nuitee
J
Jana family_with_children cz
7
Pros:

The staff was really friendly, always willing to help. Thanks to "Preferred club" option, we felt very comfortably: great ocean view from rooms at 9th floor (J), nice terrase for breakfast, afternoon lounge, free drinks at pool area...very much recommended. The apartman 907 is spacy with two terraces. The food was very diverese, quite good.

Cons:

The hotel is rather old, what documented cracked tiles in bathroom, rather scuffed furniture etc. The issue we faced after arrival was a strange smell in the room (909), the other (minor) issue was some noise due to air conditioning exhaust located above the terrase of the room 907. For going to a nice beech, you have to take taxi. Do not take UBER, they charge 5 time more than local service.

2026-08-30 via Nuitee
M
Marian solo_traveller pl
9
2026-08-30 via Nuitee
D
Dorothée family_with_children fr
8
Agréablement surpris et très bon séjour
Pros:

Nous avons eu la chance d'être upgradés, chambres spacieuses, très propres.
Petit déjeuner buffet excellent
Il y a beaucoup de monde en août, mais l'hôtel est très bien fait au niveau de ces espaces communs pour qu'on trouve facilement une table agréable pour le petit déjeuner sur la terrasse.
Les restaurants de l'hôtel sont bons. Très belle terrasse du bar avec vue - comme la salle de fitness - sur l'océan. Très agréable pour un verre au coucher de soleil.

Cons:

La piscine est jolie, mais un peu petite pour la taille de l'hôtel et surtout les transats sont vite tous pris si on n'est pas déjà autour de la piscine avant 10h.
Dommage que la terrasse avec les lits sont réservés aux membres club. L'espace est immense donc il est dommage qu'il ne soit pas accessible à tout l'hôtel.

2026-08-30 via Nuitee
R
Rime family_with_children ma
9
Très bien
Pros:

Le jardin et l’emplacement

Cons:

Pas d’accès direct à la plage

2026-08-30 via Nuitee
B
Bart solo_traveller be
10
Pros:

Centrale, rustige ligging tussen Playa Bobo en Puerto Colón.
Zéér hulpvaardig en vriendelijk personeel. We waren bijzonder gecharmeerd door de vriendelijke en humoristische service van Alain en Joao in het restaurant.
De heerlijke verse pannenkoeken waren een excellente start van de dag (bijzondere dank aan de lieve dame die de pannenkoeken bakte en mij wees op de 'palma de Gomera'-saus!).
Leuk groot zwembad (helft oppervlakte had diepte van +-2,4m).

2026-08-28 via Nuitee
R
Romain couple fr
9
Pros:

Piscine, activité, petit déjeuner, emplacement, le personnel

Cons:

Insonorisation de la chambre de mauvaise qualité et le wifi également

2026-08-28 via Nuitee
D
Davide family_with_children it
9
Pros:

Staff

Cons:

Locali comuni troppo affolati, sopratutto la piscina

2026-08-28 via Nuitee
E
Elysha couple be
10
Fantastische rustvakantie ‘ ideale uitvalsbasis om uit eten te gaan en te shoppen
Pros:

De rust, netheid & vriendelijkheid van het personeel

Cons:

Niks

2026-08-26 via Nuitee
P
Pamela family_with_children es
8
Sitio tranquilo bien para descansar
Pros:

Excelente trato por parte del personal desde el que recibe en recepción hasta el que limpia .

Cons:

Había una plaga de cucarachas, después todo bien

2026-08-25 via Nuitee
M
Myles family_with_children gb
8
Perfect and premium
Pros:

Great location and lovely hotel !

2026-08-25 via Nuitee
S
Sonnenberg couple gb
9
We loved it. The staff were great. The food was tasty. They welcomed my family for breakfast and dinner.
Pros:

The decor the pool the restaurant and bars. The music in the evening

Cons:

It was a bit of a maze with few directions

2026-08-25 via Nuitee
I
Inès couple be
9
2026-08-24 via Nuitee