UNA Hotels Napoli

Hotels
Gruppo UNA
8.4 (3278 reviews)
Piazza Garibaldi 9/10 , Naples , it

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good food options
Cons:
Noise from the street
Cleanliness concerns in the area
Limited parking options

Categories

Cleanliness
7.68
Some reviews indicated issues with cleanliness and the surrounding area being dirty.
Service
9.15
Numerous reviews praised the helpful and attentive service staff.
Location
8.19
The location is convenient for public transport but some concerns about safety at night.
Room Quality
8.64
Rooms are described as lovely and comfortable, with good amenities.
Amenities
8.17
Amenities were appreciated, but some missing features (like USB charging) were noted.
Value for Money
8.13
Given the central location and amenities, it was considered reasonable by most.
Food and Beverage
8.68
Breakfast received positive remarks, and dining options were considered good.
Overall Experience
8.55
Overall satisfaction was high, with few major complaints affecting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:28

Property Description

Historic Elegance
Dating back to the late 1800s, UNAHOTELS Napoli is a grand hotel in central Naples, boasting a rich history and elegant charm.

Luxurious Amenities
The hotel offers large, elegant rooms with contemporary design, air conditioning, minibar, and a pillow menu. Guests can enjoy Wi-Fi access throughout the property for their convenience.

Culinary Delights
Indulge in buffet-style breakfast with gluten-free options available on request. The on-site restaurant serves Neapolitan and Mediterranean specialties, best enjoyed on the terrace during warm weather.

To experience a blend of history, luxury, and culinary delights in the heart of Naples, book your stay at UNAHOTELS Napoli today.

Important information:

Please note that parking costs vary according to the size of the vehicle.

Please note that only domestic pets weighing up to 20 kgs are allowed. Final cleaning fee for pets of EUR 25 is applied.

Please note that parking prices in the nearby garage, not owned by hotel, vary according to the size of the vehicle.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NAP

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    Children from 3 years old to 14 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 3278 reviews
Cleanliness: 7.68
Service: 9.15
Location: 8.19
Room Quality: 8.64
Amenities: 8.17
Value for Money: 8.13
Food and Beverage: 8.68
Overall Experience: 8.55
C
Curiosity46420854273 Couples Edinburgh, Scotland
10
Stay here
Pros:

A lovely hotel in not a great " first impression " area but we felt totally safe.
Easy to get around and grab "tours" such as the red bus..Sorrento and surrounding coastline
Staff are all very friendly and helpful. Breakfast is good as is lunch.
Tonight just wanted a glass or two of white wine and we were found a table outside fairly quickly on a busy night. Prices slightly dearer for the wine as we didn't eat.
The room is very cool and a good size not a lot of cupboard space for 2. The showe is very good. Had to request more pillows which arrived swiftly. Room cleaned every day.
Would definitely come back to this hotel.

2026-07-25 via Tripadvisor
J
Jack couple gb
8
2026-07-25 via Nuitee
R
Roberto couple it
10
2026-07-24 via Nuitee
R
Richard couple de
5
Passabel
Pros:

Saubere Zimmer, nette Dachterasse

Cons:

Entlang des Hotels gab es einen Platz mit sehr dubiosen Menschen. Kein Sicherheitsgefühl sobald man das Hotel verlassen hat.

2026-07-23 via Nuitee
V
Viani couple it
8
2026-07-23 via Nuitee
V
Veronika couple cz
8
Pros:

Hotel je velmi vkusný, čistý, tichý. Restaurace na střeše je velmi příjemná.

Cons:

Je trochu nevlídné okolí hotelu, každopádně v okolí nádraží se toto dá předpokládat, ale vše bylo v pořádku. Zase je to ideální místo mezi letištěm a přístavem.

2026-07-23 via Nuitee
S
Silvia solo_traveller it
8
Il bello di ritornare a Napoli e all Una hotel
Pros:

L assistenza all ceck in/aut
La camera col set di cortesia e la bellissima sala per la colazione con tutto il suo staff, da Salvatore a Gina che passava con la moka gigante per il ☕️ caffè mattutino.Bella la struttura, con posizione strategica.

Cons:

Niente da segnalare.

2026-07-23 via Nuitee
J
Jennifer solo_traveller nl
8
2026-07-22 via Nuitee
T
Tanja solo_traveller nl
7
Heerlijk!
Pros:

Authentiek gebouw, mooie rooftop, goede ligging

Cons:

Specifiek onze badkamer was heel onhandig en klein tov de rest van de kamer, op de andere kamers was het uitstekend

2026-07-20 via Nuitee
M
Małgorzata solo_traveller pl
8
Pros:

Śniadanie

Cons:

Brud wokòł i śmieci na ulicach przyległych do obiektu.

2026-07-20 via Nuitee
A
Andrea extended_group us
10
2026-07-20 via Nuitee
E
Emmanuel couple fr
9
Hotel très confortable et très bien tenu
Pros:

Hotel très confortable et très bien tenu. Il est situé près de la place Garibaldi et de la gare de Naples, ce qui est pratique. Très bonne isolation phonique des chambres car la place est très bruyante et lorsque les fenêtres sont fermés, plus aucun bruit dans la chambre ; de même avec les volets intérieurs qui apportent une obscurité totale. Fabuleux petit-déjeuner, très copieux et que l'on prend sur le rooftop de l'hotel avec une très belle vue sur Naples.

Cons:

Hotel sans charme particulier

2026-07-19 via Nuitee
E
Euan couple gb
5
Ok, close to the train station.
Pros:

Only booked it as it was close to train station.

Cons:

Looking out the back window on a Sunday it was just of street vendors, rubbish and shouting etc late at night. Pretty scary location.

2026-07-17 via Nuitee
S
Steinarr Magnússon solo_traveller is
10
Pros:

Tutto ha soddisfatto le aspettative 😃

2026-07-17 via Nuitee
H
Harri solo_traveller fi
8
Pros:

Erittäin hyvä palvelu, siisti hotelli,

Cons:

Ympäristö hieman levoton ja epäsiisti

2026-07-16 via Nuitee
E
ELAINE extended_group br
7
Pros:

Custo benefício

2026-07-15 via Nuitee
J
johan family_with_children be
7
2026-07-15 via Nuitee
O
Odelia couple il
6
2026-07-15 via Nuitee
D
davidphillips2803 Business Toronto, Ontario
8
Great hotel near Garibaldi Station
Pros:

I stayed here for 7 nights as part of a work trip. The hotel is conveniently located close to Garibaldi Station, but is a bit of a walk from the historic centre. Check-in was smooth, and the receptionists spoke good English. The reception area is somewhat small, but it is air conditioned. The wifi worked well throughout, it was fine for watching videos but a bit slow for uploading photos.

My room was on the 2nd floor. One of my complaints was that there weren't any obvious stairs to use, so I had to use the lift each time. My room was clean and a very good size, and the air conditioning worked well. It had a double bed which was comfortable, I sometimes find the beds can be hard in this part of the world. Despite the hotel being on a busy street, the windows did a very good job at blocking out the sound. There was a shutter with slats over the window which did make the room a bit dark during the daytime. On the inside there were more shutters which did a great job at keeping it dark during the night. The bathroom was a good size, with a bathtub that had a shower in it. I couldn't get the water to go cold, but maybe I wasn't doing something right. There were a few amenities you could request from reception, such as a dental kit. There was a hairdryer which also wouldn't blow cold air, only hot.

On the first day there was a complimentary water bottle in the room, but not for the rest of my stay. There were also snacks laid out on the counter next to the water and kettle, I'm glad I asked reception as if I had eaten any of the snacks I would have had to pay for them. They should make this clearer. Also as a 4 start hotel I think they should be providing water everyday. There was a fountain to fill up a water bottle at breakfast, but not in the rest of the hotel.

I had breakfast included, this was on the top floor with the option to dine on the rooftop terrace. The selection was pretty good, it wasn't huge but it was big enough. Mostly continental with some hot items such as eggs, bacon, etc. I wasn't bored of it after 7 days. There was a good emphasis on gluten free and dairy free (e.g. soya yogurts etc) items. It was possible to order some things a la carte as well.

Overall my 7 night stay was very positive. If work had not paid for this I might have found it a bit pricey.

2026-07-14 via Tripadvisor
S
Shuichiro solo_traveller jp
5
まあまあ
Pros:

ロケーションが良かった。また、ルーフトップレストランの朝食が良かった。

Cons:

ホテルの外の音がうるさく、目が何度も覚めた。
入り口のそばにベットがあるので、廊下での会話がうるさかった。

2026-07-14 via Nuitee