UNA Hotels Napoli

Hotels
•
Gruppo UNA
8.4 (3173 reviews)
Piazza Garibaldi 9/10 , Naples , it

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good food options
Cons:
Noise from the street
Cleanliness concerns in the area
Limited parking options

Categories

Cleanliness
7.68
Some reviews indicated issues with cleanliness and the surrounding area being dirty.
Service
9.15
Numerous reviews praised the helpful and attentive service staff.
Location
8.19
The location is convenient for public transport but some concerns about safety at night.
Room Quality
8.64
Rooms are described as lovely and comfortable, with good amenities.
Amenities
8.17
Amenities were appreciated, but some missing features (like USB charging) were noted.
Value for Money
8.13
Given the central location and amenities, it was considered reasonable by most.
Food and Beverage
8.68
Breakfast received positive remarks, and dining options were considered good.
Overall Experience
8.55
Overall satisfaction was high, with few major complaints affecting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:28

Property Description

Historic Elegance
Dating back to the late 1800s, UNAHOTELS Napoli is a grand hotel in central Naples, boasting a rich history and elegant charm.

Luxurious Amenities
The hotel offers large, elegant rooms with contemporary design, air conditioning, minibar, and a pillow menu. Guests can enjoy Wi-Fi access throughout the property for their convenience.

Culinary Delights
Indulge in buffet-style breakfast with gluten-free options available on request. The on-site restaurant serves Neapolitan and Mediterranean specialties, best enjoyed on the terrace during warm weather.

To experience a blend of history, luxury, and culinary delights in the heart of Naples, book your stay at UNAHOTELS Napoli today.

Important information:

Please note that parking costs vary according to the size of the vehicle.

Please note that only domestic pets weighing up to 20 kgs are allowed. Final cleaning fee for pets of EUR 25 is applied.

Please note that parking prices in the nearby garage, not owned by hotel, vary according to the size of the vehicle.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NAP

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    Children from 3 years old to 14 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 3173 reviews
Cleanliness: 7.68
Service: 9.15
Location: 8.19
Room Quality: 8.64
Amenities: 8.17
Value for Money: 8.13
Food and Beverage: 8.68
Overall Experience: 8.55
T
Tina • family_with_children • us
9
2026-05-09 • via Nuitee
F
Florian • couple • de
6
Für den Sightseeing Zweck geeignet, aber nicht unbedingt ein Wohlfühlhotel.
Pros:

Lage zentral bei Garibald gut geeignet, wenn man Ausflüge mit der Bahn macht. Genug Platz in dem Executive Zimmer. Schöne Dachterrasse mit Blick über Neapel. Frühstück war ok.

Cons:

Zimmereinrichtung in die Jahre gekommen. Kein schönes Umfeld des Hotels (Obdachlose, Bürgersteigmarkt). Personal professionell, aber nicht freundlich. Etwas stark verwinkelt. Macht von aussen mehr her als von innen.

2026-05-07 • via Nuitee
G
GAYE BERNA • extended_group • tr
10
satisfying, big room
2026-05-04 • via Nuitee
A
Anna • family_with_children • it
9
Pros:

Struttura accogliente pulita e con una terrazza molto bella . Camere ampie e sistemate

2026-05-04 • via Nuitee
A
alberto • extended_group • it
9
Cons:

Insonorizzazione esterna

2026-05-04 • via Nuitee
C
Catherine • couple • gb
8
Pros:

Excellent location, bus stop to the airport is just across the square. Easy access to all attraction and great location to visit Pompeii! Lovely rooftop bar with views across the city.

2026-05-02 • via Nuitee
T
Tiziano • solo_traveller • it
10
2026-05-02 • via Nuitee
S
Silvia • family_with_children • it
9
2026-05-01 • via Nuitee
E
Eric • solo_traveller • au
9
Every thing was easy.
Pros:

Great tasty food for dinner. Breakfast was great too. I like the staff. They were friendly. Big room and easy to reach by foot from the station.

Cons:

nothing

2026-05-01 • via Nuitee
J
James • couple • us
8
2026-04-30 • via Nuitee
Y
Yves • family_with_children • fr
8
2026-04-29 • via Nuitee
S
Sergio • couple • it
8
2026-04-28 • via Nuitee
A
ALEXIS • family_with_children • fr
8
2026-04-27 • via Nuitee
E
Edgardo Alejandro • couple • ar
8
2026-04-27 • via Nuitee
L
Louisa • couple • gb
7
Great for a one night stay
Pros:

Great location, spacious, clean room and good views from the rooftop bar

Cons:

The staff could have been a bit friendlier

2026-04-26 • via Nuitee
C
Chris • couple • cd
9
Pros:

Tout

Cons:

Rien

2026-04-23 • via Nuitee
V
Victor • couple • fr
8
Pros:

El personal fue amable y atento en todo momento, siempre dispuesto a ayudar y a hacer que la estancia fuera lo más agradable posible. En cuanto a la habitación, era perfecta: limpia, espaciosa, bien equipada y muy confortable. Sin duda, una experiencia excelente que repetiría sin pensarlo.

2026-04-23 • via Nuitee
I
Ian • solo_traveller • gb
9
Recommended hotel for a city stay in Naples
Pros:

Friendly, helpful staff.
Good location.
Quiet room
Able to book trips through hotel.

Cons:

No English breakfast tea in room
Limited storage space
Room small
Proximity of hotel to main station meant area a little seedy with down and outside hanging about the nearby streets. Fortunately, access to Naples sights was in the opposite direction. ⁷

2026-04-21 • via Nuitee
M
Mikael • solo_traveller • bg
10
Pros:

Everything was great, service, food, location

Cons:

nothing, everything was great

2026-04-21 • via Nuitee
Y
Yuka • couple • jp
9
駅前広場を一望できる朝食の美味な宿
Pros:

朝食が美味しく、会場からの眺めも良かった。シャワールームが広かった。広場に面していたのに、窓を閉めるととても静かで寝心地が良かった。

Cons:

特になし

2026-04-20 • via Nuitee