UNA Hotels Napoli

Hotels
•
Gruppo UNA
8.4 (3148 reviews)
Piazza Garibaldi 9/10 , Naples , it

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good food options
Cons:
Noise from the street
Cleanliness concerns in the area
Limited parking options

Categories

Cleanliness
7.68
Some reviews indicated issues with cleanliness and the surrounding area being dirty.
Service
9.15
Numerous reviews praised the helpful and attentive service staff.
Location
8.19
The location is convenient for public transport but some concerns about safety at night.
Room Quality
8.64
Rooms are described as lovely and comfortable, with good amenities.
Amenities
8.17
Amenities were appreciated, but some missing features (like USB charging) were noted.
Value for Money
8.13
Given the central location and amenities, it was considered reasonable by most.
Food and Beverage
8.68
Breakfast received positive remarks, and dining options were considered good.
Overall Experience
8.55
Overall satisfaction was high, with few major complaints affecting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:28

Property Description

Historic Elegance
Dating back to the late 1800s, UNAHOTELS Napoli is a grand hotel in central Naples, boasting a rich history and elegant charm.

Luxurious Amenities
The hotel offers large, elegant rooms with contemporary design, air conditioning, minibar, and a pillow menu. Guests can enjoy Wi-Fi access throughout the property for their convenience.

Culinary Delights
Indulge in buffet-style breakfast with gluten-free options available on request. The on-site restaurant serves Neapolitan and Mediterranean specialties, best enjoyed on the terrace during warm weather.

To experience a blend of history, luxury, and culinary delights in the heart of Naples, book your stay at UNAHOTELS Napoli today.

Important information:

Please note that parking costs vary according to the size of the vehicle.

Please note that only domestic pets weighing up to 20 kgs are allowed. Final cleaning fee for pets of EUR 25 is applied.

Please note that parking prices in the nearby garage, not owned by hotel, vary according to the size of the vehicle.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NAP

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 14 years old stay for free when using an existing bed.
    Children from 3 years old to 14 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 3148 reviews
Cleanliness: 7.68
Service: 9.15
Location: 8.19
Room Quality: 8.64
Amenities: 8.17
Value for Money: 8.13
Food and Beverage: 8.68
Overall Experience: 8.55
R
Reto • solo_traveller • ch
8
2026-04-18 • via Nuitee
E
ERI • couple • jp
8
2026-04-18 • via Nuitee
L
Loredana Carolla • solo_traveller • ro
7
2026-04-18 • via Nuitee
A
Alison • family_with_children • gb
7
Ideal location for further travel on from Naples
Pros:

Ideally located on Garibaldi Piazza as we were planning on getting trains to Pompeii and Sorrento. Fabulous corner room with shutters opening up onto the madness which is Naples below.

Cons:

Didn’t like the rough sleepers literally across the road from the hotel in the planted areas of the piazza- didn’t like the hawkers selling their wares on the pavement literally outside the hotel. Very disconcerting. Found Vesuvius rooftop bar service frustratingly slow and unfair in terms of order of service and where you were allowed to sit. There are no designated areas for hotel guests and it is open to non residents. Tried it three times so this wasn’t just a one off experience.

2026-04-16 • via Nuitee
C
Carola Vigliocco • couple • it
7
2026-04-14 • via Nuitee
R
RENATO • couple • it
10
Napoli una città da scoprire in ogni settore
Pros:

Colazione ottima per tutte le esigenze

Cons:

Nulla da eccepire

2026-04-14 • via Nuitee
R
ricloe • couple • us
9
Would stay again.
Pros:

Location. View of Vesuvius. Staff friendliness and assistance.

Cons:

Temperature of structure a little cool.

2026-04-13 • via Nuitee
A
AKIŞ • couple • tr
10
2026-04-12 • via Nuitee
G
Geri • couple • us
2
Pros:

The staff was nice.

Cons:

The room was HOT and there was no way to lower the temperature.
The neighborhood was scretchy.

2026-04-12 • via Nuitee
C
Carla Coghi Rivera • solo_traveller • cr
8
Pros:

La habitación

Cons:

No funciona el aire acondicionado

2026-04-11 • via Nuitee
C
claude • extended_group • fr
6
Une ville riche d’un patrimoine en lambeaux mais sale comme on ne le voit plus jamais
Pros:

Bon dans l’ensemble sauf les jus de fruits je préfère de vrais jus Pas de faux semblants

Cons:

Ce qui est difficile c’est le quartier loin de tout mal fréquenté avec des gens qui dorment dans la rue les hôtels de cette chaîne était tous bien situés la plupart du temps sur d’anciens sites re actualisés Les repas étaient chers pour ce qu’ils offraient un Spitz pris dans un bar voisin était à 3 euros 12 dans l’hôtel Trop de disparité pour une qualité qui n’est pas à le hauteur Une amie a été malade après le repas et l’intervalle entre le repas et les symptômes correspond à une infection alimentaire six heures après je suis médecin

2026-04-11 • via Nuitee
K
Kazuhiro • extended_group • jp
10
最高！
Pros:

ナポリの駅の真正面で、観光に便利でした。ナポリらしい騒々しさが部屋のバルコニーから楽しめました。部屋の窓は二重になっていて、閉めたら外の音は聞こえず、静かでした。ヴェスビオ山も部屋から見られました。
屋上のレストランでの夕食は宿泊者は割引があり、美味しかったです。朝食も美味しかったです。

Cons:

特になし。

2026-04-11 • via Nuitee
S
Steve • solo_traveller • de
7
2026-04-08 • via Nuitee
J
Josep38518 • couple • es
9
Pros:

Todo.

2026-04-06 • via Nuitee
L
LLUIS • family_with_children • es
10
Hotel ben situat i amb bones instalacions
Pros:

Situació i esmorzar

Cons:

Res

2026-04-06 • via Nuitee
M
Marjorie • couple • us
9
Cons:

Area

2026-04-06 • via Nuitee
F
Francesco • solo_traveller • it
10
2026-04-03 • via Nuitee
D
Davide • solo_traveller • it
10
Consiglio vivamente questo hotel.
Pros:

Mi è piaciuta la struttura nel suo complesso e la mia stanza, ampia e pulita. Inoltre lo staff si è reso disponibile a cambiarmi la stanza in quanto il telecomando del televisore era fuori uso. Ho declinato l'invito ma ho molto apprezzato la gentilezza del gesto.

Cons:

Non mi è piaciuto il marciapiede esterno all'ingresso dell'Hotel, ingombro di cianfrusaglie causate da un improvvisato mercatino.

2026-04-03 • via Nuitee
V
Viviana • solo_traveller • ch
10
2026-04-03 • via Nuitee
C
cesar • couple • es
9
2026-04-02 • via Nuitee