Quest on Johnston Serviced Apartments

Hotels
Quest Apartment Hotels
8.2 (2876 reviews)
35 Johnston Street , Wellington , nz

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Issues with cleanliness
Room maintenance needs improvement

Categories

Cleanliness
7.16
Some reviews mention cleanliness positively, but others indicate issues with room maintenance.
Service
9.13
Numerous comments highlight friendly staff and great customer service.
Location
9.17
Many reviews express satisfaction with the hotel's central location.
Room Quality
7.62
Rooms described as needing maintenance and temperature control, but are spacious.
Amenities
7.15
Mentioned issues with air conditioning and outdated facilities.
Value for Money
8.61
Comments suggest the hotel is a good option for the price.
Food and Beverage
8.16
No specific mentions found; general quality as per hotel tier.
Overall Experience
8.63
Most reviews indicate a positive overall experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 10:44

Property Description

Luxurious Apartments with Modern Amenities
Quest on Johnston, centrally located in Lambton Quay, offers stylish apartments featuring kitchenettes and laundry facilities. Each apartment comes with a work desk, ironing equipment, and a flat-screen TV. The kitchenette is equipped with a fridge, microwave, and coffee maker for your convenience.

Complimentary WiFi and Convenient Services
Enjoy 1GB of complimentary WiFi per day during your stay. Take advantage of the pantry shopping service and luggage storage available to guests.

Prime Location for Exploring Wellington
Conveniently situated near key attractions, the hotel is just a short drive from Wellington International Airport, Te Papa Museum, and Westpac Stadium. Explore the city with ease, as the Interisland Ferry Terminal is within walking distance.

Book your stay at Quest on Johnston for a luxurious and convenient experience in Wellington.

Important information:


Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please note that there is a 2% charge when you pay with a Visa or Mastercard credit card.

Please note that there is a 3% charge when you pay with an American Express or Diners Club credit card.

Please note that rooms are not serviced on Sundays so as to not disturb guests.

The height restriction for car parking is 6.7 feet, please note there is an additional charge for car parking and this must be booked prior to arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WLG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 10 per person per night when using an available cot.
    People no matter the age stay for NZD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs NZD 40 per day.

Location

Guest Reviews

8.2
Based on 2876 reviews
Cleanliness: 7.16
Service: 9.13
Location: 9.17
Room Quality: 7.62
Amenities: 7.15
Value for Money: 8.61
Food and Beverage: 8.16
Overall Experience: 8.63
E
Eric family_with_children nz
5
Old answer overpriced
Pros:

Location is good and staff friendly and helpful

Cons:

Aging rooms, very expensive for what you get

2026-02-12 via Nuitee
P
Peter & Janet couple nz
8
Good location
Pros:

To where we needed to get to catch train

Cons:

Basic but fine for our one night stay

2026-02-11 via Nuitee
M
Mathieu family_with_children be
9
2026-02-11 via Nuitee
M
Margaret couple gb
6
Convenient
Pros:

Location

Cons:

No natural light

2026-02-10 via Nuitee
M
Mark family_with_children nz
8
2026-02-10 via Nuitee
M
Mick couple nl
8
2026-02-10 via Nuitee
J
Jesse family_with_children nz
7
Pros:

Friendly staff and great spot 👌

Cons:

The elevator seems like it needs servicing asap

2026-02-10 via Nuitee
S
Su solo_traveller nz
8
2026-02-10 via Nuitee
N
Noreen solo_traveller ie
9
very enjoyable
Pros:

The location was very central close to shops and public transport

Cons:

i do not have anything negative to say

2026-02-09 via Nuitee
H
Heather family_with_children nz
10
2026-02-09 via Nuitee
N
Natalie family_with_children nz
9
Pros:

Great location for the waterfront
Clean and had the amenities

2026-02-09 via Nuitee
D
denissa extended_group nz
9
Great place would stay again
Pros:

Location nice layout and had all that you need

Cons:

Couldn’t open windows

2026-02-08 via Nuitee
D
Deepak family_with_children au
10
2026-02-08 via Nuitee
A
Atsushi couple nz
9
2026-02-08 via Nuitee
B
Bengt couple se
8
Bo här!
Pros:

Mycket centralt. Trevlig personal. Torkfunktionen i tvättmaskinen var trasig, så personalen tog hand om våra kläder.

2026-01-31 via Nuitee
V
Vicki couple nz
8
2026-01-31 via Nuitee
P
Paul solo_traveller nz
9
2026-01-30 via Nuitee
T
Till solo_traveller au
9
2026-01-29 via Nuitee
A
Arun couple nz
9
Fantastic value for money. Courteous staff, superb location. Would happily return
Pros:

Ideal location in the CBD

Cons:

The bed may have been a bit too soft

2026-01-29 via Nuitee
A
Andrew couple nz
9
2026-01-29 via Nuitee