Quest on Johnston Serviced Apartments

Hotels
Quest Apartment Hotels
8.2 (3084 reviews)
35 Johnston Street , Wellington , nz

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Business center
Heating
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Issues with cleanliness
Room maintenance needs improvement

Categories

Cleanliness
7.16
Some reviews mention cleanliness positively, but others indicate issues with room maintenance.
Service
9.13
Numerous comments highlight friendly staff and great customer service.
Location
9.17
Many reviews express satisfaction with the hotel's central location.
Room Quality
7.62
Rooms described as needing maintenance and temperature control, but are spacious.
Amenities
7.15
Mentioned issues with air conditioning and outdated facilities.
Value for Money
8.61
Comments suggest the hotel is a good option for the price.
Food and Beverage
8.16
No specific mentions found; general quality as per hotel tier.
Overall Experience
8.63
Most reviews indicate a positive overall experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 10:44

Property Description

Luxurious Apartments with Modern Amenities
Quest on Johnston, centrally located in Lambton Quay, offers stylish apartments featuring kitchenettes and laundry facilities. Each apartment comes with a work desk, ironing equipment, and a flat-screen TV. The kitchenette is equipped with a fridge, microwave, and coffee maker for your convenience.

Complimentary WiFi and Convenient Services
Enjoy 1GB of complimentary WiFi per day during your stay. Take advantage of the pantry shopping service and luggage storage available to guests.

Prime Location for Exploring Wellington
Conveniently situated near key attractions, the hotel is just a short drive from Wellington International Airport, Te Papa Museum, and Westpac Stadium. Explore the city with ease, as the Interisland Ferry Terminal is within walking distance.

Book your stay at Quest on Johnston for a luxurious and convenient experience in Wellington.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please note that there is a 2% charge when you pay with a Visa or Mastercard credit card.

Please note that there is a 3% charge when you pay with an American Express or Diners Club credit card.

Please note that rooms are not serviced on Sundays so as to not disturb guests.

The height restriction for car parking is 6.7 feet, please note there is an additional charge for car parking and this must be booked prior to arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WLG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 10 per person per night when using an available cot.
    People no matter the age stay for NZD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs NZD 40 per day.

Location

Guest Reviews

8.2
Based on 3084 reviews
Cleanliness: 7.16
Service: 9.13
Location: 9.17
Room Quality: 7.62
Amenities: 7.15
Value for Money: 8.61
Food and Beverage: 8.16
Overall Experience: 8.63
K
Kay solo_traveller nz
7
2026-06-27 via Nuitee
T
Tim solo_traveller nz
8
2026-06-27 via Nuitee
T
Terry solo_traveller nz
8
Pros:

Perfect spot for attending a function on the Waterfront

2026-06-26 via Nuitee
S
Stephanie solo_traveller nz
5
Pros:

Gentleman on the front desk was super lovely.

Cons:

Very very noisy and if you dont like the idea of the building swaying in the wind, dont stay.

2026-06-23 via Nuitee
E
Emaraina solo_traveller nz
1
Pros:

She was told there were NO vacancy, after we booked and use a visa to hold her place.
Quest on Johnston Serviced Apartments this is not ok, I want my money back please if you have received this.

WHEN SHE ARRIVED SHE WAS TOLD SHE WAS NOT ALLOWED TO COME INTO THE PLACE.

2026-06-22 via Nuitee
D
Dion couple nz
8
2026-06-22 via Nuitee
J
Julie solo_traveller nz
8
2026-06-22 via Nuitee
D
Dion couple nz
10
Great staff are always amazing
Pros:

Staff are great

Cons:

Parking as I can’t get my Ute into the parking building

2026-06-22 via Nuitee
P
PetroGeldenhuys solo_traveller nz
8
Pros:

Convenience of location

Cons:

The swaying of the building during strong winds and the loss of tv signal

2026-06-21 via Nuitee
V
Varitema solo_traveller au
10
2026-06-21 via Nuitee
Z
Zoe solo_traveller nz
7
I have tried a few Quest Hotels, and this was the best so far.
Pros:

Staff were really helpful in fulfilling my request for a quiet room and a mattress topper.

Cons:

A bit noisy from the apartment above and only one lift at the time, but this was being fixed.

2026-06-20 via Nuitee
R
RISA solo_traveller jp
10
2026-06-18 via Nuitee
J
Jones solo_traveller nz
8
Pros:

Staff help

2026-06-18 via Nuitee
B
Bernadette solo_traveller nz
10
2026-06-17 via Nuitee
J
Joy couple nz
7
Met our needs
Pros:

Tamara at reception was extremely helpful and friendly

Cons:

Shower flow was terrible

2026-06-17 via Nuitee
C
Casey extended_group nz
8
2026-06-14 via Nuitee
A
Annaliese couple nz
10
Pros:

Location

2026-06-13 via Nuitee
W
Willem couple au
8
Central cbd stay with good facilities and fine staff
Pros:

Central city location is good. Supermarket close by. Short walk from the train station and short walk to ferries. Staff are excellent and very friendly. Even gave us a free upgrade for our apartment.

2026-06-10 via Nuitee
R
RONGXIA couple nz
5
Only for overnight in Wellington. Not really value for money. If key lost, they will charge you 400bucks.
Pros:

Location right in town

Cons:

Need to pay extra parking fee across the road in Wilson car park. The lift sounds old and scary. Room needs to be updated.

2026-06-09 via Nuitee
R
Rohan solo_traveller in
10
2026-06-08 via Nuitee