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Facilities
Property facilities
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Fitness facilities (surcharge)
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Non-smoking rooms
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Family rooms
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Lift / Elevator
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Luggage storage
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Non-smoking throughout
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Key access
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Security alarm
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Key card access
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Television in common areas
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Free wired internet
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Reception hall
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Covered parking
Review Highlights
Categories
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Property Description
Luxurious Apartments with Modern Amenities
Quest on Johnston, centrally located in Lambton Quay, offers stylish apartments featuring kitchenettes and laundry facilities. Each apartment comes with a work desk, ironing equipment, and a flat-screen TV. The kitchenette is equipped with a fridge, microwave, and coffee maker for your convenience.
Complimentary WiFi and Convenient Services
Enjoy 1GB of complimentary WiFi per day during your stay. Take advantage of the pantry shopping service and luggage storage available to guests.
Prime Location for Exploring Wellington
Conveniently situated near key attractions, the hotel is just a short drive from Wellington International Airport, Te Papa Museum, and Westpac Stadium. Explore the city with ease, as the Interisland Ferry Terminal is within walking distance.
Book your stay at Quest on Johnston for a luxurious and convenient experience in Wellington.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please note that there is a 2% charge when you pay with a Visa or Mastercard credit card.
Please note that there is a 3% charge when you pay with an American Express or Diners Club credit card.
Please note that rooms are not serviced on Sundays so as to not disturb guests.
The height restriction for car parking is 6.7 feet, please note there is an additional charge for car parking and this must be booked prior to arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for NZD 10 per person per night when using an available cot.
People no matter the age stay for NZD 35 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Parking
Public parking is possible at a location nearby (reservation is needed) and costs NZD 40 per day.
Location
Guest Reviews
Location was great and the facilities
No
Staff were great, location excellent
Tiny but very efficient room! Lovely kind staff, delicious dinner!
Parking was a bit confusing and inconvenient
Room was adequate, Bathroom was clean.
Key got stuck in the lock and had to call for assistance as I couldn't shut the door with the key on the outside!
Good location
Very small bathroom, nowhere to put toiletries. No tea/coffee facilities. Very noisey outside. Tv did not work.
Location was very convenient for us as we were catching early a train from Wellington station which was a walking distance . Can't say anything negative as reception staff were very friendly and helpful, place was clean and well maintained and bed was comfy.
No complaints.
I travel frequently to Wellington and always stay here. The staff are very helpful and friendly and always do their best to help me out. They gave me an upgrade because I'm a regular customer, which was very much appreciated. I can't rate them highly enough. Thank you
Self contained, staff were also helpful with an early check in.
Location and two bedrooms
Too hot and no air conditioner, but staff gave us lots of fans to help us.
Location is great if you want the Lambton Quay/Parliament end of the city.
Room small but efficient providing all we needed and a bit more in the wee kitchen that we did not really use.
Cleanliness is very good.
Access to motorway and ferries is easy.
One lift was very scary (noises). But that was taken out of service for repair on our second day there.
Hopefully they can fix it.
The staff were amazing. They wanted to move me into a better apartment with more natural light. I wasn't too worried about that because I was out all day. However I do appreciate the thought and care that they took to meeting my needs.
Awesome location and Nice view
No ac got quite warm in the room
Great location, short walk to waterfront, shops, cafes, restaurants and museums. Spacious living area in the apartment, good to have a washing / dryer. Bathroom and bedroom small, comfortable bed. Smooth check in / out.
Great location and friendly staff
Bathroom a bit small
The receptionist that greeted us upon arrival was very friendly. She was very interested in what we needed, and also took time to show us how to swipe in.
Reception area is really nice and welcoming, in terms of background music, very nice smelling, and clean.
Room was clean and tidy, and suitable for what we needed.
It was nice to receive the written information, with various instructions and the Wifi password. Wifi was good quality.
The hotel was very quiet, which was great to return to.
Parking was really nice; though a little steep at $40 a day.
Having a kitchen was really good. That's a plus.
The bed was nice. We spent 2 nights/days at the hotel, and we slept well.
We met a staff member who was cleaning the room next to ours. She asked us whether we wanted our room serviced, and we responded "Yes please. Thank you" (Though we read and were aware of the written information on the Welcoming letter.
We returned to our room around 4 to 5 hours later, and it was not serviced!
I rang the receptionist and requested a service; and he was nice about it, saying it would be done.
We left our room as to give the service crew time and space. We returned about an hour afterwards, and our room looked it was cleaned in a rush. The sheets on our bed was lumpy. I could do a better job with my eyes closed. The toilet paper hadn't been changed (it was almost finished; which is what we left it as). Not sure whether they changed to towels or just rehung them back again.
That was a hassle and a downer for us!
Shower space is very small, and the showerhead needs a clean/change.
The elevator was very noisy. Looks like it needs a bit of grease/oil.
It can get hot though, and only a small window opens.
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