The Tuscanian Hotel

Hotels
9 (826 reviews)
Via S. Anastasio 23 , Lucca , it

Children allowed
Pets allowed

Facilities

Nightclub
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Nice amenities
Cons:
Limited breakfast variety
Issues with lower-level rooms

Categories

Cleanliness
9.46
Rooms were reported as very clean and well maintained.
Service
9.43
Staff were consistently described as friendly and helpful.
Location
9.47
Hotel's location in the center of Lucca is highly praised.
Room Quality
8.42
Rooms varied in quality; some issues with lower-level rooms.
Amenities
8.95
General amenities well received, but breakfast variety could improve.
Value for Money
8.41
Some guests felt the price was high for room quality.
Food and Beverage
8.46
Breakfast was good but could offer more variety.
Overall Experience
9.43
Guests shared a generally positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:19

Property Description

Luxurious Rooms and Friendly Staff
Indulge in the charm of our 4-star hotel in the heart of Lucca. Enjoy the unique views of the city from each individually decorated room, complete with modern amenities for a comfortable stay. Our dedicated staff is here to ensure your experience is nothing short of exceptional.

Historic Elegance and Modern Comforts
Immerse yourself in the rich history of our 17th-century building, beautifully restored to offer a blend of classic style and contemporary conveniences. Relax in the hydromassage shower or bath, and unwind with satellite TV in your elegant room.

Culinary Delights and Relaxation
Savor exquisite dining at our Michelin-recommended restaurant or sip on international cocktails at the bar. Start your day with a delightful buffet breakfast in the garden during the summer months. Your unforgettable stay awaits at the Tuscanian Hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSA

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 35 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 17 years old stay for € 40 per person per night when using an existing bed.
    People 6 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 826 reviews
Cleanliness: 9.46
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 8.46
Overall Experience: 9.43
C
Criostoir couple ie
10
Fantastic!!!
Pros:

Beautiful room with really comfy bed and fab view of the street and then a cute little courtyard from the bathroom, what a wonderful town Lucca is, gorgeous eateries and things to see and do. The hotel staff were lovely and very pleasant. We will return and stay here for sure. Thanks to all. 💕🩷💕

2026-05-09 via Nuitee
L
Luca solo_traveller it
10
2026-05-07 via Nuitee
F
Ferdinand solo_traveller ch
9
2026-05-06 via Nuitee
V
Vanessa couple gb
9
Really enjoyable. Fantastic gem which has escaped our radar upto now
Pros:

Sarah the receptionist was particularly helpful. Booked restaurants for us and generally available for lots of advice

Cons:

Size of breakfast room.
We went as a four but often didnt manage to sit together at breakfast

2026-05-05 via Nuitee
M
Mariella couple ar
9
2026-05-05 via Nuitee
J
James couple gb
10
Great hotel in the heart of Tuscany
Pros:

Beautiful hotel . Fantastic location . Will stay here again . Staff were lovely 😎🇮🇹👍

Cons:

Nothing

2026-05-05 via Nuitee
C
chiara couple it
9
Una perla
Pros:

Struttura molto nuova, molto curata e molto elegante in una posizione centralissima.
Ristorante eccellente

Cons:

Nulla

2026-05-04 via Nuitee
S
Sebastian couple ar
8
Lindo, buena ubicación pero debe mejorar el desayuno.
Pros:

Bien ubicado. El personal del lobby muy bien.

Cons:

El desayuno no es bueno. Los huevos revueltos son muy malos

2026-05-04 via Nuitee
K
Kirsten solo_traveller nl
8
Fijn hotel op een toplocatie
Pros:

De locatie was super en het personeel super vriendelijk en behulpzaam.

Cons:

De kamer was aan de warme kant en niet kouder te krijgen.

2026-05-03 via Nuitee
J
Janet extended_group us
10
Excellent location, Great staff, wonderful breakfast!
Pros:

Location was great. We drove a car in and followed the directions sent by the Hotel They were perfect. Staff was very helpful in getting the car, parked in their garage and helping us with luggage to the hotel. Staff very warm and helpful.

2026-05-02 via Nuitee
P
Peter extended_group gb
10
Fantastic gem hidden inside Lucca.
Pros:

The staff were friendly and welcoming and willing to do just about anything required. The breakfast room was a little small for the number of guestrs the hotel holds, but the breakfast itself aws very good with a great variety on offer. The atatched restaurant was excellent with a great menu and fantastic staff.

Cons:

There was nothing about this hotel that I didn't like. The only area for improvem,ent is making a bit more space available in the morning for breakfast. They have circa 30 rooms but can only cope with about 8 rooms worth at breakfast.

2026-04-30 via Nuitee
A
ANTONIETTA solo_traveller it
10
2026-04-30 via Nuitee
P
Philippe solo_traveller fr
9
Charmant hôtel boutique au cœur de Lucca
Pros:

Situation parfaite dans la sublime ville de Lucca, personnel aux petits soins, chambres décorées et équipées avec goût, la classe.

Cons:

Dommage que la salle de petit déjeuner soit si exiguë et le buffet un peu chiche. Dommage aussi que le bar ne soit pas vraiment ouvert le soir.

2026-04-26 via Nuitee
J
Jaana couple no
10
2026-04-26 via Nuitee
S
Sir Stephen couple gb
7
Stylish hotel in great location
Pros:

Very stylish hotel in great location. Lovely staff

Cons:

The air con was not working. I think it might be because of city regulations

2026-04-23 via Nuitee
D
DAVID couple gb
9
2026-04-21 via Nuitee
L
Lars M Sth couple se
10
Hög klass med avslappnad atmosfär
Pros:

Hög klass på allt. Modernt och klassiskt på samma gång. Bra och lugnt läge. Allt rent och mycket fräscht. Närmare 5 än 4 *. Allt du önskar till frukost. Personalen uppmärksam, vänlig och avslappnad.

Cons:

Läslampan till sängen kan bli bättre

2026-04-20 via Nuitee
A
Anna Claire couple gb
5
Fine for a night in Lucca but not sure I’d say it’s good value
Pros:

Location in the old town was excellent

Cons:

The breakfast was disappointing. And the staff weren’t overly helpful.
Soap dispensers in the bathroom were both empty.

2026-04-19 via Nuitee
S
Samuel family_with_children gb
7
2026-04-18 via Nuitee
C
Catherine solo_traveller us
10
Kudos to a Terrific Staff
Pros:

The staff was exceptional. They exceeded expectations at every turn, and we are so grateful to them. We loved the location as well. Being central meant it was an easy walk to all parts of the city. But for us, being right next to the Boccherini Conservatory was extra special. It was a wonderful stay!

A bit of advice for future guests with a car... to get to the hotel, FOLLOW THE DIRECTIONS THEY GIVE YOU, do not rely on your GPS. Trust me on this!!!

Cons:

We missed being able to open a window (this might be a unique situation to our room, which was absolutely beautiful but had an unusual window configuration). A ceiling fan would have made the air seem a little fresher.

2026-04-13 via Nuitee