Pullman Quay Grand Sydney Harbour

Hotels
•
Pullman Hotels and Resorts
9 (1588 reviews)
61 Macquarie Street , Sydney , au

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Dated rooms

Categories

Cleanliness
7.73
Negative feedback about cleanliness, including issues with room hygiene and maintenance.
Service
9.7
Overall positive sentiment about staff being friendly and helpful.
Location
10
Consistently praised as central and with amazing views.
Room Quality
8.74
Spacious rooms with nice facilities but some dated aspects noted.
Amenities
8.69
Some amenities mentioned positively, but lack of bar access noted.
Value for Money
8.22
Concerns about cleanliness and some amenities lead to a lower perception of value.
Food and Beverage
9.18
Positive mentions about breakfast and surrounding dining options.
Overall Experience
9.73
Generally very positive experiences across different reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:34

Property Description

Luxurious Apartments with Stunning Views
Experience the epitome of luxury at Pullman Quay Grand Sydney, with spacious living areas, gourmet kitchens, and private balconies offering breathtaking views of Sydney Harbour or the Royal Botanic Gardens.

Gourmet Dining and Botanical Retreat
Indulge in modern Australian cuisine and an extensive wine list at Q-Dining, while enjoying panoramic harbour views. For a unique experience, visit Hyde Hacienda bar for Cuban-inspired cocktails in a botanical oasis overlooking the city.

Convenient Location and Exceptional Service
Located in the heart of Circular Quay, our hotel is just a short walk from iconic landmarks like the Opera House and The Rocks. Enjoy the convenience of modern amenities, 24-hour front desk service, and easy access to transportation options for exploring the city.

Book your stay at Pullman Quay Grand Sydney for a truly unforgettable experience in the heart of Sydney's vibrant harbour precinct.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.

Please note the Q Dining restaurant at the property is closed until further notice.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 0 per person per night when using an available cot.
    Children up to and including 11 years old stay for AUD 0 per person per night when using an existing bed.
    People no matter the age stay for AUD 55 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 75 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 1588 reviews
Cleanliness: 7.73
Service: 9.7
Location: 10
Room Quality: 8.74
Amenities: 8.69
Value for Money: 8.22
Food and Beverage: 9.18
Overall Experience: 9.73
T
tennille • couple • au
10
2026-07-25 • via Nuitee
D
Donald Grahame • solo_traveller • au
9
2026-07-24 • via Nuitee
M
Michael_MandM • Couples • Penrith, Greater Sydney, New South Wales
10
Excellent Hotel
Pros:

We stayed for the first time, for one night, a week or so ago at Pullman Quay Grand Sydney Harbour, as we had an appointment close by that evening. Our accommodation was a Deluxe One King Bedroom Harbour View Apartment, and it was excellent. Sitting on the verandah in the afternoon, looking out over Sydney Harbour and the Harbour Bridge, was just spectacular; albeit that announcements from the nearby train station would sometimes be heard in the background. Unfortunately we didn't have the opportunity to visit the in-house restaurant, but we'll certainly rectify that on our next visit. As Accor Diamond members we receive a range of additional ammenities, which we're always very grateful for, but the thing that we're most appreciative of here is the dedication and helpfulness of all the staff. Their level of care ensured that our stay was memorable, and I do believe that level of care would apply not just to us, but to all of their guests. Thank you to everyone, this is exactly what we look for in a 5 star hotel.

2026-07-23 • via Tripadvisor
A
Abdalla • family_with_children • ae
7
2026-07-22 • via Nuitee
J
Joline • couple • au
9
2026-07-19 • via Nuitee
L
Lorie • solo_traveller • au
8
2026-07-13 • via Nuitee
L
lisa • couple • au
10
Pros:

We loved everything it was amazing I would book again

2026-07-13 • via Nuitee
P
Pei Yao • couple • tw
10
2026-07-12 • via Nuitee
L
Lo • solo_traveller • th
9
2026-07-11 • via Nuitee
K
Kristina • family_with_children • au
9
Pros:

The location, the balcony to the city side, the large apartment

Cons:

The breakfast was average. It would be good if it was a buffet

2026-07-11 • via Nuitee
V
Vanessa • couple • au
10
Love love the property and the staff!
Pros:

Love love love love the property! The staff were fantastic. The property was wonderful and the location was second to none! Definitely be coming back again.

2026-07-11 • via Nuitee
L
Leanne • couple • au
10
Had a great night for our 30th anniversary
Pros:

The room was excellent close to all facilities

2026-07-10 • via Nuitee
K
Karina • family_with_children • au
10
2026-07-07 • via Nuitee
P
Peter • extended_group • nz
8
Very pleasant hotel close to gardens.
Pros:

Location and views.

Cons:

Internet was erratic

2026-07-05 • via Nuitee
K
Karen • solo_traveller • au
10
Pros:

The room was beautiful, the location was superb, Loved our stay.

Cons:

Nothing to not like

2026-07-04 • via Nuitee
F
Francis (Richard) • solo_traveller • au
10
Pros:

The view was exceptional.
The staff were ALL very professional.

Cons:

There wasn't anything I didn't like.
But the mini-bar is overpriced, being self-service.

2026-07-01 • via Nuitee
H
Hideo • family_with_children • sg
6
2026-06-29 • via Nuitee
A
Aubrey • extended_group • ie
9
Amazing views and great location.
2026-06-27 • via Nuitee
R
Ryo • family_with_children • jp
10
2026-06-24 • via Nuitee
A
Anthony • couple • au
8
2026-06-24 • via Nuitee