Pullman Quay Grand Sydney Harbour

Hotels
•
Pullman Hotels and Resorts
9 (1560 reviews)
61 Macquarie Street , Sydney , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Dated rooms

Categories

Cleanliness
7.73
Negative feedback about cleanliness, including issues with room hygiene and maintenance.
Service
9.7
Overall positive sentiment about staff being friendly and helpful.
Location
10
Consistently praised as central and with amazing views.
Room Quality
8.74
Spacious rooms with nice facilities but some dated aspects noted.
Amenities
8.69
Some amenities mentioned positively, but lack of bar access noted.
Value for Money
8.22
Concerns about cleanliness and some amenities lead to a lower perception of value.
Food and Beverage
9.18
Positive mentions about breakfast and surrounding dining options.
Overall Experience
9.73
Generally very positive experiences across different reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:34

Property Description

Luxurious Apartments with Stunning Views
Experience the epitome of luxury at Pullman Quay Grand Sydney, with spacious living areas, gourmet kitchens, and private balconies offering breathtaking views of Sydney Harbour or the Royal Botanic Gardens.

Gourmet Dining and Botanical Retreat
Indulge in modern Australian cuisine and an extensive wine list at Q-Dining, while enjoying panoramic harbour views. For a unique experience, visit Hyde Hacienda bar for Cuban-inspired cocktails in a botanical oasis overlooking the city.

Convenient Location and Exceptional Service
Located in the heart of Circular Quay, our hotel is just a short walk from iconic landmarks like the Opera House and The Rocks. Enjoy the convenience of modern amenities, 24-hour front desk service, and easy access to transportation options for exploring the city.

Book your stay at Pullman Quay Grand Sydney for a truly unforgettable experience in the heart of Sydney's vibrant harbour precinct.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.

Please note the Q Dining restaurant at the property is closed until further notice.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 0 per person per night when using an available cot.
    Children up to and including 11 years old stay for AUD 0 per person per night when using an existing bed.
    People no matter the age stay for AUD 55 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 75 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 1560 reviews
Cleanliness: 7.73
Service: 9.7
Location: 10
Room Quality: 8.74
Amenities: 8.69
Value for Money: 8.22
Food and Beverage: 9.18
Overall Experience: 9.73
A
Aubrey • extended_group • ie
9
Amazing views and great location.
2026-06-27 • via Nuitee
A
Anthony • couple • au
8
2026-06-24 • via Nuitee
R
Ryo • family_with_children • jp
10
2026-06-24 • via Nuitee
G
Glenn • couple • au
8
Pros:

View

Cons:

Weather

2026-06-23 • via Nuitee
D
Debbie • family_with_children • au
6
The location and the view where amazing. The decor of the apartment was tied and investment was needed in the first room
Pros:

The amazing view

Cons:

The decor
The speed of service at breakfast. They were massively understaffed and it took well over an hour to receive our order including our coffee

2026-06-23 • via Nuitee
Z
zandile • family_with_children • au
8
Great location
Pros:

Loved the staff and their friendliness. Good service

Cons:

Bathroom was a bit outdated

2026-06-22 • via Nuitee
M
Michael • couple • au
10
Amazing view! Lovely room. Can't wait to get the opportunity to come back.
2026-06-22 • via Nuitee
V
Victoria.Rossi.1066 • solo_traveller • au
10
Excellent location and easy stay
Pros:

Location, check in was easy, breakfast was excellent and overall cant fault it. Very surprise by the size of room and facilities.

2026-06-20 • via Nuitee
M
Michael • family_with_children • au
10
2026-06-18 • via Nuitee
D
Deborah • couple • gb
10
Excellent hotel.
Pros:

Excellent location and lovely suite. Very comfortable, clean and great breakfast.

2026-06-16 • via Nuitee
M
Michael • solo_traveller • gb
10
Pros:

Location and room size excellent

2026-06-16 • via Nuitee
M
Michael • couple • au
10
2026-06-16 • via Nuitee
H
haaring • solo_traveller • au
10
2026-06-15 • via Nuitee
M
Mrs Anna • family_with_children • au
1
If you are after great service and tentative staff, this NOT a place for you. The customer service experience was awful.
2026-06-15 • via Nuitee
S
Susan • family_with_children • au
10
Fabulous stay.
Pros:

Excellent customer service. Spacious. Everything I needed and more.

2026-06-13 • via Nuitee
H
Helen • family_with_children • au
10
2026-06-13 • via Nuitee
S
sudha • solo_traveller • in
10
Pros:

Everything was awesome

2026-06-12 • via Nuitee
S
Shane • couple • au
10
Just perfect
Pros:

Just a lovely place and spot

Cons:

Nothing

2026-06-10 • via Nuitee
D
Dianne • family_with_children • au
10
Pros:

Breakfast staff very obliging with our request to take away, location was very impressive with the VIVID show for added enjoyment. Room was comfortable without any complaints.

Cons:

No complementary water offered in the fridge on arrival, no fruit salad offered at breakfast.

2026-06-08 • via Nuitee
K
Kerri • family_with_children • au
10
2026-06-06 • via Nuitee