Hotel Indigo Brisbane City Centre by IHG

Hotels
Hotel Indigo
8.8 (2427 reviews)
27-35 Turbot St , Brisbane , au

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Comfortable beds
Cons:
Cleanliness issues
Parking concerns
Confusing amenities access

Categories

Cleanliness
7.8
Issues noted with room cleanliness, with reports of unclean teacups and dust.
Service
9.3
Staff were noted as friendly and helpful throughout several reviews.
Location
9.3
Consistently praised for being in a great location near attractions.
Room Quality
8.8
Rooms appreciated for size and comfort, but some cleanliness issues reported.
Amenities
8.8
Access to facilities at a neighboring hotel praised, but some confusion reported.
Value for Money
8.3
Mixed feelings on value; pricing not aligned with condition for some guests.
Food and Beverage
9.3
Breakfast received high marks for variety and quality.
Overall Experience
8.8
Overall, strong positive sentiment with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:29

Property Description

Central Location in Brisbane CBD
Hotel Indigo Brisbane Centre is strategically situated in the heart of the bustling Brisbane CBD, offering easy access to Queen Street Mall and Roma Street within a short 5-minute walk.

Convenient Amenities
Enjoy a daily buffet breakfast, a restaurant and bar with a snack menu, and 24/7 takeaway options. The hotel provides services like car rental, sightseeing arrangements, and laundry facilities at the round-the-clock reception.

Comfortable Rooms with Modern Facilities
Experience comfort in air-conditioned rooms with satellite TV, en suite bathrooms, work desks, refrigerators, and tea/coffee making facilities. Explore nearby attractions like Southbank Parklands, Suncorp Stadium, and cultural venues within a 15-minute walk.

Book your stay at Hotel Indigo Brisbane Centre for a memorable experience in Brisbane CBD.

Important information:

Please note that there is a 1.5% surcharge when you pay with a credit card.

Please note that guest car parking is located off site at 40 Tank Street, a short walk from the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs AUD 36 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 2427 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 9.3
Overall Experience: 8.8
C
Carrie extended_group au
7
Pros:

Clean, modern, comfortable.

Cons:

Very irritated we had to pay for parking attached to the hotel with no mention of this on the booking website, nor mentioned by reception when we spoke with them about it.

2026-02-13 via Nuitee
P
Paul couple gb
9
Smart hotel for central Brisbane.
Pros:

Central location, walking distance to key places. Large, modern room. Clean and well equipped.

Cons:

Pool is in sister hotel at the back, so something of a trek to get there.

2026-02-10 via Nuitee
S
Sofia couple au
8
2026-02-09 via Nuitee
T
Tathiana couple au
6
Brisbane CBD vibes, nice good looking hotel, but in a very tiny rooms.
Pros:

The location is definitely a great thing, as is so close to everything.

Cons:

I didn’t like the fact that the pictures “selling” the room were quite deciveing. We thought we were getting a Suite, with a spacious living area separated from the bedroom. However we got a very tiny room, with a even smaller living room, there was not enough space for baggage or anything elsewhere and the “separation between bedroom and living room, was just a tv cabinet. Overall really tiny room.

2026-02-09 via Nuitee
D
Dennis couple au
10
2026-01-31 via Nuitee
E
Elissa couple au
8
Overnight stay, easy walking access to Brisbane CBD
Pros:

Design and Aesthetic, great breakfast, great service.

Cons:

Location of the Parking and the state of the parking venue.

2026-01-29 via Nuitee
S
Sook Wai family_with_children au
10
Comfortable & modern room
Pros:

Comfortable bed and modern look.

Cons:

Parking little tricky as you have to get a code from front desk then drive to another block to park. Also swimming pool has to walk to Voco which is another building. Not much signs when across to Voco’d swimming pool.

2026-01-28 via Nuitee
R
Rikki family_with_children au
10
2026-01-28 via Nuitee
S
Sarah family_with_children au
1
Cons:

They have not refunded the extra amount they hold on your card and are trying to charge me a second time for parking. I called and spoke to someone who never got back to me and also emailed with no response.

2026-01-26 via Nuitee
Y
Y Hong couple au
10
2026-01-26 via Nuitee
A
Alan couple gb
8
All in all great however Brisbane was fantastic
Cons:

No terrestrial TV

2026-01-26 via Nuitee
J
Johan family_with_children nz
10
Awesome
Pros:

Very comfortable stay, great location and awesome breakfast.

2026-01-25 via Nuitee
M
Martind83 family_with_children de
8
Pros:

Gute Lage, relativ neu renoviert, geschmackvoll eingerichtet, sehr freundliches sogar deutschsprachiges Personal!

Cons:

Unter den Betten lag eine dicke Staubschicht. Der Rest war aber sehr sauber.

2026-01-23 via Nuitee
R
Rafael couple br
10
Excelente.
Pros:

Quarto amplo, limpo, muito confortável. Café da manhã excelente, agradeço a Carolina pela simpatia e cortesia no restaurante.

Cons:

Tudo muito bom.

2026-01-22 via Nuitee
S
samaah couple au
5
2026-01-21 via Nuitee
M
Meng Lin family_with_children au
8
2026-01-19 via Nuitee
R
Romain family_with_children fr
9
2026-01-19 via Nuitee
Y
Yusi family_with_children cn
5
性价比一般
Pros:

地理位置靠近景点

Cons:

房间有点小,卫生情况一般。

2026-01-19 via Nuitee
M
Melissa couple au
8
really enjoyed our stay at Indigo, would come back
Pros:

Well appointed rooms, nice small hotel vibe, friendly helpful staff, great location

Cons:

Room size was a little small and restaurant on site only open 3 nights per week

2026-01-19 via Nuitee
M
Manuela extended_group au
9
2026-01-19 via Nuitee