Hotel Indigo Brisbane City Centre by IHG

Hotels
•
Hotel Indigo
8.8 (2510 reviews)
27-35 Turbot St , Brisbane , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Comfortable beds
Cons:
Cleanliness issues
Parking concerns
Confusing amenities access

Categories

Cleanliness
7.8
Issues noted with room cleanliness, with reports of unclean teacups and dust.
Service
9.3
Staff were noted as friendly and helpful throughout several reviews.
Location
9.3
Consistently praised for being in a great location near attractions.
Room Quality
8.8
Rooms appreciated for size and comfort, but some cleanliness issues reported.
Amenities
8.8
Access to facilities at a neighboring hotel praised, but some confusion reported.
Value for Money
8.3
Mixed feelings on value; pricing not aligned with condition for some guests.
Food and Beverage
9.3
Breakfast received high marks for variety and quality.
Overall Experience
8.8
Overall, strong positive sentiment with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:29

Property Description

Central Location in Brisbane CBD
Hotel Indigo Brisbane Centre is strategically situated in the heart of the bustling Brisbane CBD, offering easy access to Queen Street Mall and Roma Street within a short 5-minute walk.

Convenient Amenities
Enjoy a daily buffet breakfast, a restaurant and bar with a snack menu, and 24/7 takeaway options. The hotel provides services like car rental, sightseeing arrangements, and laundry facilities at the round-the-clock reception.

Comfortable Rooms with Modern Facilities
Experience comfort in air-conditioned rooms with satellite TV, en suite bathrooms, work desks, refrigerators, and tea/coffee making facilities. Explore nearby attractions like Southbank Parklands, Suncorp Stadium, and cultural venues within a 15-minute walk.

Book your stay at Hotel Indigo Brisbane Centre for a memorable experience in Brisbane CBD.

Important information:

Please note that there is a 1.5% surcharge when you pay with a credit card.

Please note that guest car parking is located off site at 40 Tank Street, a short walk from the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs AUD 36 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 2510 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 9.3
Overall Experience: 8.8
A
Angela • family_with_children • au
9
Convenient being able to walk to shopping and restaurants and coming back to a clean hotel with excellent shower and com
Pros:

Location and cleanliness- having a restaurant and bar

Cons:

Nothing we didn’t like

2026-05-22 • via Nuitee
A
Andrew • extended_group • au
10
2026-05-22 • via Nuitee
R
Rachel • couple • au
10
Locating and staff amazing so accomodating
Pros:

Staff were amazing let us check in early and were so accommodating

2026-05-21 • via Nuitee
S
Sarah • couple • nz
10
2026-05-19 • via Nuitee
A
Angelo • family_with_children • au
10
Beautiful, boutique accom in the middle of Brisbane CBD
Pros:

Décor is outstanding - loved the wall art throughout the hotel. Very comfy beds and cosy rooms that are beautifully styled. Fantastic Japanese infused restaurant / bar downstairs for lunch & dinner. Continental breakfast was fantastic.

2026-05-19 • via Nuitee
A
Amy-Lea • solo_traveller • au
10
2026-05-19 • via Nuitee
C
Corinne • extended_group • au
9
Would return to this hotel
Pros:

Location, bed comfort, cleanliness and staff
Nice buffet breakfast with fast service

Cons:

Toilet door hard to get out of cubicle

2026-05-19 • via Nuitee
S
ShazB Aus • extended_group • au
10
Perfect location, wonderful staff - a truly amazing stay!
Pros:

Everything about the property was outstanding from the moment we checked in and were offered early check in to the bar for a drink of an afternoon listening to live music. The location was perfect close to everything we needed and walking distance to the football! The rooms were so comfortable I wish we could stay longer.

Cons:

I didn't want to leave!

2026-05-18 • via Nuitee
M
Megan • couple • au
8
Excellent location, everything we needed
Pros:

The property was centrally located, a short walk from the main shopping and also the Roma St Station
The sound proofing on the room was excellent
The reception staff were flat out (Magic Round weekend) but were very helpful.
The shower was awesome!

Cons:

Somehow our room didn’t get serviced

The only thing lacking was on-site laundry facilities. You can pay to send it out, but I’d prefer the cheaper option!

2026-05-17 • via Nuitee
A
Andrew • solo_traveller • au
10
Really cool, vibrant room
Pros:

Fantastic room - large, comfortable, clean & visibly looked really cool.
Very helpful & friendly staff at front desk.

Cons:

Got lost trying to get to pool next door.

2026-05-14 • via Nuitee
D
Donna • couple • au
8
Lovely short break. The staff were excellent.
Pros:

Loved the Japanese Restaurant. Great food.

Cons:

Parking and access.

2026-05-13 • via Nuitee
C
Charlie • solo_traveller • gb
10
Amazing
Pros:

Very clean and staff were lovely

2026-05-12 • via Nuitee
K
Karon • extended_group • au
9
2026-05-11 • via Nuitee
A
Aimee • solo_traveller • au
8
Pros:

The location is great and the room is comfortable and reasonably clean and well kept.

Cons:

The exhaust fans in the shower / toilet cubicle are a little dirty and leave a musty or moldy smell in these areas. Housekeeping also arrived at 8.45AM and entered the room without knocking on one morning which was a bit of a shock and disruptive.

2026-05-11 • via Nuitee
K
Karen • couple • au
10
Location and room were fantastic, lots of colour and it had every we needed for our 1 night stay.
Pros:

We both loved the pillows they were soft and huge. easy walk to Southbank, breakfast buffet had a lot of choices.

Cons:

the only thing was the staff member who showed us to our table for breakfast tried to sit us at a table for 4 when there was only the 2 of us and there were plenty of other tables, so I asked if we could move to a table for 2.

2026-05-11 • via Nuitee
K
Kamilla • couple • no
8
Pros:

Fantastisk frukost, god beliggenhet hyggelig personale og moderne rom.

2026-05-05 • via Nuitee
J
Julie • family_with_children • au
9
Great location, friendly staff and comfy beds.
Pros:

The hotel is conveniently located within 5-10min walking distance of everything in the Brisbane CBD, including Roma Street Station, which is a station on the airport express train line.

Cons:

We were given a room on level 4, which provided a pretty grim view, the only view, of the concrete jungle around the hotel...

2026-05-03 • via Nuitee
O
Oliver • couple • au
9
2026-05-03 • via Nuitee
A
Amy • couple • au
8
Clean, Comfortable, Amazing staff & location
Pros:

Clean, Comfortable, Amazing staff & location

2026-05-03 • via Nuitee
B
Beckmann • solo_traveller • au
10
2026-05-01 • via Nuitee