Hotel Indigo Brisbane City Centre by IHG

Hotels
Hotel Indigo
8.8 (2427 reviews)
27-35 Turbot St , Brisbane , au

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious breakfast
Comfortable beds
Cons:
Cleanliness issues
Parking concerns
Confusing amenities access

Categories

Cleanliness
7.8
Issues noted with room cleanliness, with reports of unclean teacups and dust.
Service
9.3
Staff were noted as friendly and helpful throughout several reviews.
Location
9.3
Consistently praised for being in a great location near attractions.
Room Quality
8.8
Rooms appreciated for size and comfort, but some cleanliness issues reported.
Amenities
8.8
Access to facilities at a neighboring hotel praised, but some confusion reported.
Value for Money
8.3
Mixed feelings on value; pricing not aligned with condition for some guests.
Food and Beverage
9.3
Breakfast received high marks for variety and quality.
Overall Experience
8.8
Overall, strong positive sentiment with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:29

Property Description

Central Location in Brisbane CBD
Hotel Indigo Brisbane Centre is strategically situated in the heart of the bustling Brisbane CBD, offering easy access to Queen Street Mall and Roma Street within a short 5-minute walk.

Convenient Amenities
Enjoy a daily buffet breakfast, a restaurant and bar with a snack menu, and 24/7 takeaway options. The hotel provides services like car rental, sightseeing arrangements, and laundry facilities at the round-the-clock reception.

Comfortable Rooms with Modern Facilities
Experience comfort in air-conditioned rooms with satellite TV, en suite bathrooms, work desks, refrigerators, and tea/coffee making facilities. Explore nearby attractions like Southbank Parklands, Suncorp Stadium, and cultural venues within a 15-minute walk.

Book your stay at Hotel Indigo Brisbane Centre for a memorable experience in Brisbane CBD.

Important information:

Please note that there is a 1.5% surcharge when you pay with a credit card.

Please note that guest car parking is located off site at 40 Tank Street, a short walk from the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs AUD 36 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 2427 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 9.3
Overall Experience: 8.8
M
MICHELLE couple au
8
Very quick visit so accommodation suited my purpose
Pros:

Location was key for my visit, which it met.

Cons:

The different levels in the floor and the shower arrangement

2026-03-19 via Nuitee
A
Alicia family_with_children au
9
Very relaxing stay on edge of the city.
Pros:

Great location in courts district, close to walk across to GOMA and southbank, short walk from Roma station. Staff are very friendly. Rooms are lovely and modern, beds are comfy.

Cons:

lots of great coffee and cheap lunch options nearby during the week, but these aren't open on the weekend so be mindful of this when booking. Bathroom design has large shower, but getting dress requires you to be in the room, so beware if travelling with friends.

2026-03-17 via Nuitee
C
Claudia couple au
4
Pool super hard to find
Pros:

Staff was friendly

Cons:

The room was really small. The pool was in the hotel next door and hard to find. Had to walk through an event in our swim gear because we had no idea.

2026-03-14 via Nuitee
R
Rosa Mariana couple au
8
2026-03-11 via Nuitee
F
Faulkner couple au
9
2026-03-11 via Nuitee
J
Jaclyn Darbyshire family_with_children au
9
Pros:

Hotel and staff were lovely

Cons:

Everything

2026-03-10 via Nuitee
C
Carolina couple es
10
2026-03-10 via Nuitee
N
Noelani Brand couple za
10
Pros:

Great location with good breakfast

2026-03-10 via Nuitee
C
Charlie family_with_children au
10
Awesome Stay. Didn't wanna leave.
Pros:

The room was nice and comfortable. We had the best view. Highly recommend

Cons:

There's nothing in mind.

2026-03-09 via Nuitee
T
Theo couple au
9
Perfect!
Pros:

Excellent service, clean facilities, delicious food, friendly staff always asking if there was anything else they could do. Interior design is lovely.

Cons:

Nothing

2026-03-09 via Nuitee
H
Hagit couple au
1
Go to Ovco
Pros:

the room was nice and location is good

Cons:

Most of the staff was horrible, rude, unprofessional and just mean

2026-03-09 via Nuitee
N
Nathan couple au
10
Loved it!!
Pros:

The style and trendiness of the rooms and hotel in general.

2026-03-08 via Nuitee
G
Georgina family_with_children au
7
2026-03-07 via Nuitee
F
Fabienne extended_group nc
10
Pros:

Très joli hôtel au centre ville

Cons:

Rien

2026-03-07 via Nuitee
K
Kanapathi couple sg
8
The staff at the breakfast was very friendly. Didn’t get her name. From Penang, a Chinese lady, she made our day, smili
Pros:

Clean and neat with friendly staffs.

Cons:

Selections for buffet breakfast, limited.

2026-03-06 via Nuitee
B
Beau family_with_children au
10
Excellent weekend away in Brisbane, Hotel Indigo was perfect
Pros:

Excellent room - clean and well-designed. The whole hotel felt clean and fresh. Staff were absolutely wonderful.

2026-03-05 via Nuitee
J
Jones family_with_children au
9
2026-03-05 via Nuitee
K
Kane couple au
9
2026-03-03 via Nuitee
S
sylvie solo_traveller fr
10
Week end agréable a Brisbane
Pros:

Accueil très agréable a la réception. Hotel bien localisé proche de la rivière. Restaurant dans l’hotel très bon avec personnel serviable

2026-03-01 via Nuitee
K
Karen solo_traveller au
8
2026-02-27 via Nuitee