Hampton Inn and Suites Schertz

Hotels
•
Hampton Inn
8.8 (365 reviews)
17702 Interstate Highway-35 North , Schertz , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Complimentary breakfast
Cons:
Uncomfortable beds
Room maintenance issues
Pest concerns

Categories

Cleanliness
8.43
Rooms were reported as very clean, but issues mentioned about a cockroach and uncomfortable beds suggest some concerns.
Service
9.2
Most reviews highlight attentive and friendly staff, with only minor service complaints.
Location
8.94
Location was mentioned positively, being easy to access and near amenities.
Room Quality
8.19
Mixed feedback indicating some room quality issues, particularly with beds and noise from adjoining rooms.
Amenities
9.22
Positive remarks about breakfast and facilities. Overall, amenities greatly appreciated.
Value for Money
8.38
Competitive pricing for the quality provided, but some mentioned it felt a bit pricey.
Food and Beverage
9.03
Breakfast received several positive comments on variety and quality.
Overall Experience
9
Overall stays were reported positively, despite some individual negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:49

Property Description

Luxurious Amenities

Indulge in the outdoor pool and fitness room at the Hampton Inn and Suites in Schertz. Enjoy free cable TV in all rooms, along with ironing facilities, coffee makers, and some with work desks and sofa beds.

Convenient Services

Stay connected with free Wi-Fi throughout the hotel and take advantage of the 24-hour front desk. Start your day right with a delicious breakfast available for dine-in or takeaway.

Prime Location

Located just 20 miles from San Antonio and easily accessible from Interstate 35, our hotel is close to attractions like Retama Horse Racing Park and Olympia Hills Golf Course. Book your stay at Hampton Inn and Suites Schertz for a memorable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 365 reviews
Cleanliness: 8.43
Service: 9.2
Location: 8.94
Room Quality: 8.19
Amenities: 9.22
Value for Money: 8.38
Food and Beverage: 9.03
Overall Experience: 9
M
Minda • couple • us
7
2026-04-04 • via Nuitee
D
Danny • solo_traveller • us
8
2026-03-24 • via Nuitee
D
Donna • couple • us
10
Great as always.
Pros:

Very clean, comfortable bed, easy access to highway.
Staff is always very friendly and helpful

Cons:

Nothing

2026-03-18 • via Nuitee
J
Jennifer • extended_group • us
5
Pros:

Clean.. generally well kept.

Cons:

The breakfast didn't have alot of options, the towel weren't soft, and the kitchenette didnt have dish soap or a sponge.

2026-03-16 • via Nuitee
A
Amber • couple • us
1
2026-03-15 • via Nuitee
A
ANDREANA • couple • us
10
Pros:

Convenience

2026-03-15 • via Nuitee
K
Kirstin • family_with_children • us
9
2026-03-13 • via Nuitee
J
Jonathan • couple • us
7
2026-03-05 • via Nuitee
J
Jeff • solo_traveller • us
8
2026-03-03 • via Nuitee
A
Amaris • family_with_children • us
6
Convenient but grungy
Pros:

Location

Cons:

I have had stayed at this facility several times and each time it gets more and more rundown. This property can really benefit from remodeling

2026-02-28 • via Nuitee
V
Viridiana • family_with_children • us
10
2026-02-24 • via Nuitee
C
Cheryl • couple • us
10
Great 2 night stay.
Pros:

The breakfast was nice. The location was great too! So close to many restaurants! The hotel is very clean and our room was nice and spacious. Would highly recomend this hotel!

Cons:

There was nothing that I didn't like!

2026-01-31 • via Nuitee
Y
Yves • couple • fr
9
2026-01-30 • via Nuitee
P
Paula • couple • us
8
2026-01-19 • via Nuitee
Z
Zachary • couple • us
10
2026-01-19 • via Nuitee
D
Destinee • couple • us
1
2026-01-19 • via Nuitee
D
Douglas • couple • us
5
I will probably not choose to stay here when I come for a return visit.
Pros:

The location was convenient to our family, we were visiting. The hallways were quiet at night.

Cons:

The bed was very uncomfortable. The mattress was too hard. I did not realize that pets were allowed. I prefer a hotel with a no-pet policy. There was a dog in the area for breakfast.

2026-01-19 • via Nuitee
J
Jessica • family_with_children • us
9
It was a very enjoyable and relaxing stay for my family.
Pros:

Carlos at the front desk was pleasant and kind. The room was very clean. Housekeepers were polite, restocked the room with needed items and took out trash. Dietary staff kept eating area very clean during breakfast hours. My family enjoyed the swimming pool, and sitting under the covered patio.

Cons:

More hot breakfast choices.

2026-01-19 • via Nuitee
T
Teresa • couple • us
10
Definitely will book again
Pros:

It was really nice and friendly! I will highly recommend it!

Cons:

Everything was good!

2026-01-05 • via Nuitee
S
Suarez • couple • us
10
We enjoyed a safe and comfortable stay.
Pros:

Hampton Inn in Schertz by hwy. 3009 is always a comfortable and friendly stay.

Cons:

Nothing

2025-12-27 • via Nuitee