Coombs Inn & Suites

Rebecca is awesome!! She's especially friendly, welcoming and promptly responded to my extraordinary requests.

The history of the inn is amazing. The beds were very comfortable. It is all very quaint. The breakfast was nice, although not amazing.

The mansion, along with the bungalows are all beautiful. We stayed in the Mansion the first night and The Bungalow the second night. It was so quiet and peaceful and relaxing. My husband and I have a son who is mentally challenged. The first night we were upstairs which was difficult for our son, but first thing the next morning rebecca, the extra sweet lady that takes care of guests and their needs, got us a room in one of the bungalows and it was just right. The continental breakfast is great. Sausage and eggs the first morning, bacon and eggs the second morning, with Bagels, toast, juice, and coffee always on the menu.

I liked the big, beautiful, old buildings. The bed was comfortable. The continental breakfast was nice. Plenty of seating in the common rooms and porch.

Location was convenient

I liked the privacy, our own porch. Parking is close. Closeness to the ocean pier area.

A very cool town to stop in and the Coombs Mansion is a place that reflects the town’s history. I enjoyed the morning relaxing over our breakfast with Rebecca, our host, and new friends, Tammy & Kim!

Easy and friendly

Coombs Inn is a collection of rooms in some nice old houses. The room itself was spacious and comfortable but a number of reasons to mark down the score:
- the bathroom was in pretty poor condition with decaying fittings and tiling
- the whole palaver about the room keys which in the end we had to collect because the front desk of the related hotel couldn’t call a UK mobile
- considerable road noise. I get that old sash windows are a heritage feature but they do let the noise in.

Absolutely the worst customer service I’ve ever seen in my life. Don’t waste your time and be certain you understand their booking policy. I paid $300 for a room, but unfortunately had to cancel due to a family emergency. I was told that I could rebook the room but when I tried, I was told that I needed to rebook it on the day I cancelled. That was not communicated, but the property manager says it was clearly explained. Really? How you’d you know a future date? If that was clearly explained, then I wouldn’t have casually let it go for a future booking. They already had my money? I’ve tried to get a resolution, but it appears the customer service side of this business has missed the point. They took the $300, rebooked the room, and didn’t honor their word. Plain and simple, customer service doesn’t exist and “ policy” is the guideline. I never got the opportunity to stay at this property and I never will. Honor and integrity speaks louder than policy.

Excellent stay. Rebecca went out her way to insure enjoyable visit
The key codes/doors unlocked/no physical keys can be a problem, as mentioned in earlier reviews. For us, Rebecca made sure there was no problems, everything went smoothly

Virtual check-in is ok but nobody at the site ever is not. One coffee set up in room. Dirty. Ice is a block away. Rooms on first floor have the hall light shining into room 1&2 through glass doors with sheer curtains . Extra $20/day housekeeping fee in small print

Beautiful historical house. Room was huge, clean and comfortable. Nice TV with many cable channels, Keurig coffee maker (and k-cups and bottled water), microwave a fridge, were appreciated. Very quiet. We just had two very minor issues which management took care of quickly.