Mercure Bedford Centre Hotel

Hotels
Mercure
8.4 (3449 reviews)
2 St Marys Street , Bedford , gb

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Cons:
Dirty carpets
Inconsistent service

Categories

Cleanliness
6.81
Some reviews mentioned dirty carpets and unpleasant odors in the corridors.
Service
8.28
Staff were friendly, but there were issues with staff assistance regarding requests.
Location
9.82
Multiple reviews highlighted the great location as a major advantage.
Room Quality
7.77
Rooms were described as comfortable but with issues like noise and inadequate facilities.
Amenities
7.8
Basic amenities were available, but several reviews noted a need for modernization.
Value for Money
8.76
Some reviews stated it was a good value for a hotel of this rating despite certain drawbacks.
Food and Beverage
8.81
Breakfast was described as tasty, contributing positively to the experience.
Overall Experience
9.18
The overall sentiment was balanced, with positives highlighting the location and comfort, but several issues were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:59

Property Description

Convenient Location
Located in the bustling market town of Bedford, Mercure Bedford Centre Hotel offers easy access to major transportation hubs and nearby attractions.

Modern Amenities
Enjoy a comfortable stay with rooms equipped with flat-screen TVs, tea/coffee facilities, and free WiFi. Unwind in the informal area serving snacks and refreshments throughout the day.

Nearby Attractions
Explore popular destinations like Bedford International Athletic Stadium, Gulliver’s Land, and Woburn Safari Park, all just a short drive away. Plus, business parks such as Elms Farm and Wolseley are conveniently located within 2 miles.

Book your stay at Mercure Bedford Centre Hotel for a vibrant and relaxing experience in Bedford!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LTN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 5 per day.

Location

Guest Reviews

8.4
Based on 3449 reviews
Cleanliness: 6.81
Service: 8.28
Location: 9.82
Room Quality: 7.77
Amenities: 7.8
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 9.18
V
Vijayant couple gb
10
2026-05-16 via Nuitee
C
Christopher couple gb
5
Adequate accommodation in a great location but I wouldn't choose to eat there.
Pros:

Great location on the river. The bedroom was quite small but otherwise fine.

Cons:

We were staying in the first floor to the back of the tower. My wife's mobility is poor, so she needs to use a lift to go up/down floors. To get from the first floor bedroom to the first floor where we had meals involved going to the far end of the extension, calling a lift to go down to the ground floor, walking a good distance to reception, then finding the only lift out of many that actually goes to the first floor there. Perhaps we should have mentioned mobility when booking but I don't remember it being offered.
We were there for two nights including dinners and lunches. We were very unimpressed at the food and the service. It was hard to get a glass of water and you had to go down a floor to the bar to get anything else to drink.

2026-05-15 via Nuitee
J
Jane solo_traveller gb
5
2026-05-14 via Nuitee
V
Victor couple gb
9
2026-05-12 via Nuitee
M
MaMoe - the traveller solo_traveller gb
10
Exceptional experience
Pros:

I had an exceptional experience

Cons:

Nothing to dislike.

2026-05-11 via Nuitee
K
Kate solo_traveller gb
8
Fine
Pros:

Staff were very helpful. Lovely riverside restaurant with a view of the swans

Cons:

It's a little tired and worn and getting from the car park to reception is rather a trek. Mattress rather saggy.

2026-05-11 via Nuitee
C
Colleen couple gb
6
Okay but would not return
Pros:

Location was good by the river
Dining area and bar had been upgraded and were modern

Cons:

The outside looked very shabby. Reception was just a small table so definitely not welcoming. Noise from machines (possible air units?) outside our window hummed all night and we couldn’t sleep. Signs of mould in shower area. Hot breakfast was not hot, just warm. Unfortunately there was a feeling of shabbiness in corridors and toilets near reception ( men’s toilet had a dreadful smell).

2026-05-11 via Nuitee
A
Andrew extended_group gb
7
Pros:

Location was very good

Cons:

Nothing

2026-05-11 via Nuitee
P
Parkes-Inspired Karate solo_traveller gb
8
Pros:

The big room, the view at breakfast and the lovely server

Cons:

Old tv(not smart)

2026-05-11 via Nuitee
R
Ruth couple gb
3
Overpriced and underwhelming
Pros:

Good location, bed was comfortable. Room was clean although a bit scruffy with lots of scuff marks along the walls, unsurprising considering the tiny size of the room! The bathroom was also very small but clean and the shower was good.

Cons:

The size of the room was absolutely tiny. There was hardly room to edge around the bed. No wardrobe or space to properly hang clothes - only room for a couple of short items like shirts above the desk. My partner went in the toilets in the lobby and said they stank like stale urine. Staff were completely disengaged and uninterested. Didn’t even bother saying goodbye as we checked out. For the price we paid, it was terrible value for money. There’s no way this is a four star hotel experience and there are nicer places to stay in Bedford, sadly we were left with little choice as it was Bank Holiday weekend and it was a visit planned with only a couple of weeks’ notice. Far too expensive for the experience.

2026-05-10 via Nuitee
G
Graeme extended_group gb
7
Better than I expected for the price - liked the room
Pros:

Room size/fit out - view of river
Easy parking

Cons:

Uninspiring breakfast, limited choice, no black pepper, etc - £6 for much nicer breakfast at rowing club next door - lift to restaurant not working

2026-05-10 via Nuitee
A
Anita solo_traveller gb
8
Nice room, good location
Pros:

Nice welcome/check in. Comfortable and spacious suite. Lovely view of Embankment at breakfast

Cons:

Disappointed with view from room overlooking streets of Bedford. Staff in restaurant did not offer desserts or coffees. Breakfast buffet cold and dried up although eggs were freshly served.

2026-05-10 via Nuitee
G
Gert couple nl
6
Pros:

Room is ok

Cons:

Hotel is rundown

2026-05-10 via Nuitee
S
sheralee solo_traveller gb
9
2026-05-09 via Nuitee
S
SOE solo_traveller gb
10
Pleasant
Pros:

Good

Cons:

Best

2026-05-09 via Nuitee
J
Jim solo_traveller gb
7
It was ok for an overnight stay
Pros:

Location

Cons:

Shower

2026-05-09 via Nuitee
S
Sally couple gb
8
Comfortable and convenient
Pros:

Large and comfortable bed, spacious room, not too hot, friendly reception staff

Cons:

The shower wasn’t great - not very good pressure, no extractor fan so the bathroom got very wet, could have done with more sockets in the bedroom as the kettle had to be moved to a lamp socket (and the lamp unplugged)

2026-05-09 via Nuitee
R
Raymond couple gb
10
2026-05-09 via Nuitee
J
Jenny solo_traveller gb
8
2026-05-09 via Nuitee
K
Kevin couple gb
7
Excellent location, tiny rooms, additional charge for parking
Pros:

Location, location, location

Cons:

Tiny bedroom, only one bedside table. Smallest room I have ever had. Paying for parking on top of room rate when this used to be free.

2026-05-08 via Nuitee