Mercure Bedford Centre Hotel

Hotels
•
Mercure
8.4 (3623 reviews)
2 St Marys Street , Bedford , gb

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Cons:
Dirty carpets
Inconsistent service

Categories

Cleanliness
6.81
Some reviews mentioned dirty carpets and unpleasant odors in the corridors.
Service
8.28
Staff were friendly, but there were issues with staff assistance regarding requests.
Location
9.82
Multiple reviews highlighted the great location as a major advantage.
Room Quality
7.77
Rooms were described as comfortable but with issues like noise and inadequate facilities.
Amenities
7.8
Basic amenities were available, but several reviews noted a need for modernization.
Value for Money
8.76
Some reviews stated it was a good value for a hotel of this rating despite certain drawbacks.
Food and Beverage
8.81
Breakfast was described as tasty, contributing positively to the experience.
Overall Experience
9.18
The overall sentiment was balanced, with positives highlighting the location and comfort, but several issues were noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:59

Property Description

Convenient Location
Located in the bustling market town of Bedford, Mercure Bedford Centre Hotel offers easy access to major transportation hubs and nearby attractions.

Modern Amenities
Enjoy a comfortable stay with rooms equipped with flat-screen TVs, tea/coffee facilities, and free WiFi. Unwind in the informal area serving snacks and refreshments throughout the day.

Nearby Attractions
Explore popular destinations like Bedford International Athletic Stadium, Gulliver’s Land, and Woburn Safari Park, all just a short drive away. Plus, business parks such as Elms Farm and Wolseley are conveniently located within 2 miles.

Book your stay at Mercure Bedford Centre Hotel for a vibrant and relaxing experience in Bedford!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LTN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 5 per day.

Location

Guest Reviews

8.4
Based on 3623 reviews
Cleanliness: 6.81
Service: 8.28
Location: 9.82
Room Quality: 7.77
Amenities: 7.8
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 9.18
V
Vickie • couple • gb
1
2026-07-11 • via Nuitee
B
babatunde • family_with_children • gb
8
2026-07-10 • via Nuitee
M
Marcia • solo_traveller • gb
5
Third time but enjoyed previous stays more
Pros:

Third time staying here so definitely location right on the riverside, short walk into shopping centre. Bar area was nice. Were able to leave our bags after checking out (although there might be a time limit on this as staff asked 'until what time?'). We collected our bags around 5.30pm.

Cons:

The hotel took a long time to answer messages before arrival which wasn't ideal. One answer about dropping our bags off early arrived long after we had already checked in. Staff not as friendly as during previous stays although one or two were helpful enough. Most of the time no one was on reception. Our room was a lot more expensive this time but my bed was uncomfortable, mattress sank in the middle, tv on the wall was crooked, mold on some tiles. Room 508 needs a little TLC. Enjoyed previous stays more.

2026-07-10 • via Nuitee
L
Lisa • solo_traveller • gb
7
Pros:

Location was great.
Comfortable beds.
Breakfast was very nice

Cons:

Would like to warn other guests of the issue I encountered and the additional cost.

I received an email about upgrading the room and parking. Initially I booked both but then thought the upgraded room wasnt going to be worth it as we were going to a concert.

So I cancelled the upgrade and just took the parking. I had confirmation of this.

On arrival I was charged for the upgrade and when I said I had cancelled it and provided evidence there was nothing they could do as there were no other rooms available.

So just be careful of this.

When I complained to the hotel directly I was advised that this is why it is better to book direct with them!!

2026-07-09 • via Nuitee
C
Colin • solo_traveller • gb
4
Not a place I would book again
Pros:

Nothing

Cons:

Aged.. unwelcoming.. old fashioned layout.. poor dining facilities.. lifts confusing and very slow to arrive.. cooling in rooms noisy

2026-07-08 • via Nuitee
C
Claire • couple • gb
8
Pros:

In the location we needed and had aircon

Cons:

The corridors looked tired

2026-07-08 • via Nuitee
S
Sarah • solo_traveller • gb
10
2026-07-07 • via Nuitee
J
Jen • solo_traveller • gb
7
Good location. Excellent room and bathroom layout. With a few tweaks would make a difference.
Pros:

Large room with arm chair and desk. Quiet room. Great view of the river Ouse. Great size bathroom and powerful shower.

Cons:

Air conditioning unit leaking (there was a note and tray to catch drips). Stains on the chair and carpet. Window frames dusty with a dead spider. Sheets looked dirty.

2026-07-07 • via Nuitee
M
martin • solo_traveller • gb
7
Pros:

Location. Breakfast.

Cons:

Nothing.

2026-07-07 • via Nuitee
F
Frédérique • family_with_children • fr
8
Très bon séjour, hôtel agréable et bien situé
Pros:

Central. Parking. Espace commun agréable et aéré. Grande chambre, lits confortables

Cons:

Le restaurant pourrait fermer un peu plus tard si possible

2026-07-06 • via Nuitee
A
Amanda • couple • gb
10
Brilliant
Pros:

Everything

Cons:

Everything

2026-07-06 • via Nuitee
P
Paul 2565 • solo_traveller • gb
8
Pros:

Friendly staff,nice location and had an upgrade

Cons:

Bar shut at 11oclock

2026-07-06 • via Nuitee
N
Norrie • couple • gb
1
2026-07-06 • via Nuitee
C
Connor • couple • gb
7
2026-07-06 • via Nuitee
S
Sue • couple • gb
9
Nice friendly good location and easy to park at the Back for a fee.
Pros:

Nice

Cons:

Bathroom door didn’t shut

2026-07-06 • via Nuitee
C
Clare • couple • gb
8
Really enjoyed our over night stay. Went to the bedfird music festival
Pros:

Location. Friendly staff. Nice breakfast.

Cons:

Room a bit small and lots of small corridors. Hard to get bearings.

2026-07-05 • via Nuitee
B
Billy • couple • gb
1
Disappointing and very unsettling due to my medical condition
Pros:

Good location and views of the river

Cons:

Hotel was very shabby.Graffiti on the hotel signs, cigarettes lying on the steps and lift. Shower didn’t work, ran hot and cold. Sink was smelly. Staff would not accept that my assistance dog was included free with my booking and demanded that showed evidence that my my dog was a registered assistance dog and would not let me check in and forced to pay for his stay. The staff were very unhelpful and confrontational which I found unacceptable and extremely distressing. I would not recommend this hotel.

2026-07-05 • via Nuitee
H
Holli • couple • gb
1
Would not reccomend
Pros:

The location, the selection of drinks in the bar

Cons:

The room we ordered was not the room we were given. It said that it was a panoramic city view with a river view and the view was outside air-con units( see picture). The air con in the room was that noisy we were unable to use it. The lock on the door was broken. The bathroom smelt. When I went down to say that we hadn’t been allocated the room that we had paid for they said there was nothing they could do as the hotel was fully booked.

2026-07-05 • via Nuitee
J
Joe • solo_traveller • gb
3
Average at best.
Pros:

It's in the middle of Bedford.
Room was cleaned when requested.

Cons:

Hotel doesn't take cash, very inconvenient.
Car park was not organised at all.
Safe was not operational on arrival.
Shower head was full of limescale and ineffective.
General lingering smell in bathroom.
Lack of towel rails.
Air-conditioning very noisy.
Room walls thin.
Exterior of hotel shabby.
Sent emails inviting me to upgrade stay, which I did, but found out it was all automated and no such upgrades actually existed, so why waste my time?

2026-07-04 • via Nuitee
Q
Qasim • couple • gb
3
2026-07-04 • via Nuitee