Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Central location
Comfortable beds
Cons:
Cleanliness issues
Poor breakfast quality

Categories

Cleanliness
6.93
Multiple mentions of unclean bathrooms and rooms.
Service
7.9
Mixed reviews; some found the staff helpful while others noted issues.
Location
9.44
Consistently praised for its central position.
Room Quality
7.39
Varied feedback; some rooms comfortable while others had maintenance issues.
Amenities
6.92
Lack of tea/coffee facilities and poor breakfast options noted.
Value for Money
7.38
Expected more for a four-star hotel, especially regarding breakfast.
Food and Beverage
6.93
Breakfast quality and variety criticized.
Overall Experience
7.9
Overall experience had both highs (location, comfort) and lows (cleanliness, service).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:53

Property Description

Central Location near Rossio Square
Hotel INN Rossio, just a 3-minute walk from Rossio Square, offers soundproofed rooms with panoramic views of São Jorge Castle.

Comfortable and Well-Equipped Rooms
All rooms feature wooden flooring, simple furnishings, air conditioning, and satellite TV. Some rooms even include a sofa bed for extra comfort.

Convenient Amenities and Services
Guests can enjoy Halal food options, car rentals, tour arrangements, currency exchange, and laundry services provided by the attentive staff.

Ready to experience the charm of Lisbon? Book your stay at Hotel INN Rossio for a memorable visit.

Important information:

Please note that Free WiFi access is limited to 2 devices per room.

Please also note that reservations for 7 or more rooms, special payment and cancellation conditions are applied.

Please note that the credit card used in the booking and presented at check-in must belong to the booker of the reservation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People 4 years old and over stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 3894 reviews
Cleanliness: 6.93
Service: 7.9
Location: 9.44
Room Quality: 7.39
Amenities: 6.92
Value for Money: 7.38
Food and Beverage: 6.93
Overall Experience: 7.9
M
MAURO family_with_children cl
7
Pros:

La ubicación

Cons:

El baño y las almohadas

2026-02-14 via Nuitee
J
JOSE JOAQUIN couple es
10
Excelente
Pros:

Céntrico

2026-02-14 via Nuitee
A
Anita extended_group ie
9
very helpful staff and good location
Pros:

Good location and nice staff

Cons:

The bed is a bit old , not very comfortable to sleep on

2026-02-12 via Nuitee
Q
Qi family_with_children cn
9
舒适
Pros:

家庭房里面有三张床,一家人住宿不拥挤,而且还给了免费饮用水,这点比马德里酒店强多了。位置啥都没有,本身就在旅游区。

2026-02-12 via Nuitee
S
Sirine family_with_children fr
7
Correct
Pros:

L’emplacement et la superficie des chambre. La propreté aussi.

Cons:

Le personnel antipathique le petit déjeuné minuscule

2026-02-12 via Nuitee
L
Loretta extended_group pt
10
I have stayed at this location before and I would stay here again.
Pros:

The location is excellent, especially for the price. The property is clean and I like that the room had a small fridge. The beds are comfortable and plenty of towels provided. This property has a lift which is a huge plus. The staff here are kind, welcoming and very helpful.

Cons:

The pillows are not very comfortable.

2026-02-11 via Nuitee
J
José couple br
7
2026-02-10 via Nuitee
Émile couple ca
9
2026-02-10 via Nuitee
D
Diliana Lucia extended_group pt
8
Pros:

Localização, e tem llegar para guardar as malas se já fizestes o check out

2026-02-10 via Nuitee
M
Mattos extended_group br
10
2026-02-10 via Nuitee
A
Alessandra extended_group br
6
razoável
Pros:

A localização é ótima

Cons:

Da limpeza do banheiro e do quarto, pois solicitei camas de solteiro e quando cheguei, o único quarto disponível com este tipo de cama tinha o teto super rebaixado. bati minha cabeça 2 vezes

2026-02-09 via Nuitee
R
Rusudan extended_group ge
9
2026-02-09 via Nuitee
S
Salma solo_traveller ma
9
2026-02-08 via Nuitee
J
Juan family_with_children br
10
2026-01-31 via Nuitee
C
CMSRI couple pt
8
2026-01-31 via Nuitee
S
Sheila couple br
8
Pros:

Localização

Cons:

O booking informou um checkin às 14h e no hotel só nos deixar entrar às 14:30h, e essa informação nos foi passada de forma rude.

2026-01-31 via Nuitee
F
Filipe family_with_children pt
9
Pros:

Funcionários

Cons:

Nada a registar

2026-01-30 via Nuitee
D
Dayane extended_group br
10
Tamanho do quarto excelente. Camas impecáveis e banheiros limpos. Voltaria.
Pros:

A limpeza e organização do quarto e a localização.

Cons:

Nada. Tudo estava ótimo.

2026-01-30 via Nuitee
K
Ka Man extended_group hk
9
Enjoy!
Pros:

perfect location

Cons:

staff are helpful and friendly! Thank you all of them!

2026-01-29 via Nuitee
G
Giacomo couple it
1
2026-01-29 via Nuitee