Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Central location
Comfortable beds
Cons:
Cleanliness issues
Poor breakfast quality

Categories

Cleanliness
6.93
Multiple mentions of unclean bathrooms and rooms.
Service
7.9
Mixed reviews; some found the staff helpful while others noted issues.
Location
9.44
Consistently praised for its central position.
Room Quality
7.39
Varied feedback; some rooms comfortable while others had maintenance issues.
Amenities
6.92
Lack of tea/coffee facilities and poor breakfast options noted.
Value for Money
7.38
Expected more for a four-star hotel, especially regarding breakfast.
Food and Beverage
6.93
Breakfast quality and variety criticized.
Overall Experience
7.9
Overall experience had both highs (location, comfort) and lows (cleanliness, service).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:53

Property Description

Central Location near Rossio Square
Hotel INN Rossio, just a 3-minute walk from Rossio Square, offers soundproofed rooms with panoramic views of São Jorge Castle.

Comfortable and Well-Equipped Rooms
All rooms feature wooden flooring, simple furnishings, air conditioning, and satellite TV. Some rooms even include a sofa bed for extra comfort.

Convenient Amenities and Services
Guests can enjoy Halal food options, car rentals, tour arrangements, currency exchange, and laundry services provided by the attentive staff.

Ready to experience the charm of Lisbon? Book your stay at Hotel INN Rossio for a memorable visit.

Important information:

Please note that Free WiFi access is limited to 2 devices per room.

Please also note that reservations for 7 or more rooms, special payment and cancellation conditions are applied.

Please note that the credit card used in the booking and presented at check-in must belong to the booker of the reservation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People 4 years old and over stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 3907 reviews
Cleanliness: 6.93
Service: 7.9
Location: 9.44
Room Quality: 7.39
Amenities: 6.92
Value for Money: 7.38
Food and Beverage: 6.93
Overall Experience: 7.9
C
Cristiane couple br
8
2026-04-11 via Nuitee
M
Marcos P G de Carvalho solo_traveller br
10
Pros:

Localização perfeita. Muitos bares e resultantes. Perfeito para o turista.

2026-04-11 via Nuitee
couple us
5
2026-04-11 via Nuitee
C
Carina family_with_children de
7
Für einen Kurztrip zu empfehlen
Pros:

Die Lage ist top. Ganz zentral am Rossio Platz, in der Nähe der blauen und grünen Metro Linie. Unser 3 Bett Zimmer war ausreichend groß. Das Frühstück war ebenfalls okay.

Cons:

Etwas unpraktisch war, dass das Waschbecken nicht im Bad war, sondern im Schlafraum. Es gab auch keine Haken für die Handtücher.
Leider sind die Zimmer sehr hellhörig.
Ansonsten können wir das Hotel für einen Kurztrip aber empfehlen.

2026-04-10 via Nuitee
J
Jiří Stepak couple cz
7
2026-04-10 via Nuitee
M
Marcelo family_with_children ar
6
Pros:

Ubicacion.....

Cons:

Hay que pedir las toallas y los insumos todos los dias, da sensacion que le falta una renovacion

2026-04-10 via Nuitee
E
Eduardo family_with_children co
7
Great Location, Great Staff
Pros:

The location is superb, and the staff will go above and beyond to help you, we had a scheduling issue and they just made everything in their hands to accommodate us.

Cons:

N/A

2026-04-10 via Nuitee
I
Ilkka family_with_children fi
8
2026-04-10 via Nuitee
C
Cibele Maria Scheuer extended_group br
6
Localização boa porém quartos muito apertados
Pros:

Localização

Cons:

Limpeza e tamanho dos quartos

2026-04-10 via Nuitee
L
Lydie extended_group fr
8
2026-04-09 via Nuitee
L
lucie solo_traveller fr
8
Pros:

Emplacement personnelle

2026-04-09 via Nuitee
T
Tercizijus couple lt
8
Patyrėme daug gerų įspūdžių ir pamatėme unikalių vietų.
Pros:

Pusryčių neužsisakėme. Vieta labai patogi, lengvai galima pasinaudoti bet kurios rūšies viešuoju transportu. Recepcija ir holas atrodo prabangiai. Švara ir tvarka kambariuose pavyzdinga.

Cons:

Kambaryje nebuvo nei vieno kabliuko ar kabyklos išoriniams drabužiams. Vonios kambaryje taip pat nebuvo kabliukų ar lentynėlės. Vonios kambario durys iš matinio stiklo su dideliu plyšiu šonuose, t. y. nesandarios.

2026-04-08 via Nuitee
L
Larry couple ca
8
2026-04-08 via Nuitee
M
Maria Das Graças family_with_children br
10
Pros:

Atendimento excelente, limpeza e pequeno almoço, tudo muito organizado.

2026-04-08 via Nuitee
H
Hemant solo_traveller gb
10
Lisbon Vacation
Pros:

The cleaning lady, kalpana was excellent 👌..
The reception desk were average, lacked communication skills...
The hotel was nice and situated in great location.
Good vacation 👍

Cons:

The reception staff didn't communicate much. Specially the old guy.

2026-04-08 via Nuitee
G
Giulia solo_traveller it
8
2026-04-07 via Nuitee
D
Daniel family_with_children es
8
2026-04-07 via Nuitee
S
sabrina couple fr
6
Hotel bien situé mais petit déjeuner très moyen
Pros:

L'hotel propre et très bien situé
Le personnel de la reception très compétente et très agréable

Cons:

Le petit déjeuner très moyen . Déjeuner servi jusqu'à 10h. A notre arrivée à 8h40 plus de viennoiseries , plus de jus d'orange ,Il manque des couverts et des tasses...Après avoir demandé au personnel, on nous répondu "fini, plus de viennoiserie" on obtient malgré tout un peu de jus d'orange et un yahourt. De plus le personnel du petit déjeuner n'était pas très aimable

2026-04-07 via Nuitee
J
Juliana Santos Gualberto da extended_group br
4
Boa localização, mas os quartos PODEM VARIAR MTO
Pros:

Localização

Cons:

Na primeira vez foi tudo ótimo; porém Dessa última vez parece que nos acomodaram em um sótão, com teto rebaixado que por diversas vezes batemos a cabeça no teto; banheiro estava com cheiro forte de esgoto! Fora que entramos no quarto e não tinha nem rolhas nem fronhas !

2026-04-07 via Nuitee
G
Giuliana family_with_children it
8
Pros:

La posizione dell' hotel è al centro intorno c'è la stazione, fermata bus, ristoranti, molto comoda

Cons:

La stanza un po' piccola però con tutti i servizi

2026-04-07 via Nuitee