Crowne Plaza Liverpool - John Lennon Airport by IHG

Hotels
IHG
8.4 (193 reviews)
Speke Boulevard, Speke Aerodrome, Liverpool, England, L24 8QD , Liverpool , GB

Pets allowed

Facilities

Express check-out
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Designated smoking area
Elevator
ATM/banking
Gift shops or newsstand
See all facilities

Review Highlights

Pros:
Great staff
Good food
Comfortable rooms
Convenient location
Good amenities
Cons:
Heating issues in rooms

Categories

Cleanliness
7.79
The bedrooms were clean and well-equipped, but heating issues mentioned may imply some neglect in maintenance.
Service
8.76
Staff were fantastic, friendly, and went above and beyond to accommodate guests.
Location
8.3
Ideal location close to the airport and a retail park with restaurants and shops, with easy access to the city center.
Room Quality
8.25
Rooms were comfortable and well-equipped, but the heating issue affected immediate comfort.
Amenities
8.78
Includes access to nearby fitness facilities, which was a big bonus for the sports group.
Value for Money
8.24
Guests found food and drinks reasonably priced, contributing to the overall value.
Food and Beverage
8.79
Food quality was described as very good and breakfast was excellent, surpassing expectations.
Overall Experience
8.26
Generally positive experiences with minor issues that did not significantly detract from the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:31

Property Description

Enjoy Culinary Delights
Dine at Starways or enjoy room service from one of the two on-site restaurants. Conclude your day with a refreshing drink at the bar/lounge.

Relax and Unwind
Take advantage of amenities such as a terrace with stunning views, a hair salon, and tour/ticket assistance.

Convenient Location
Located in Speke, just minutes away from attractions like Speke Hall and Calderstones Park, this hotel offers easy access to nearby destinations.

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and gift shops/newsstands. Additional amenities at this hotel include a hair salon, wedding services, and tour/ticket assistance. Enjoy British cuisine at Starways, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM for a fee. Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and 12 meeting rooms. Self-parking (subject to charges) is available onsite. Make yourself at home in one of the 164 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

See all policies

Location

Guest Reviews

8.4
Based on 193 reviews
Cleanliness: 7.79
Service: 8.76
Location: 8.3
Room Quality: 8.25
Amenities: 8.78
Value for Money: 8.24
Food and Beverage: 8.79
Overall Experience: 8.26
T
Tom solo_traveller ie
7
Pros:

Rooms were clean. Staff helpful.

Cons:

Perhaps you might consider numbers on tables. I noticed staff serving food in bar not sure of where their customers were sitting!!

2026-06-06 via Nuitee
K
Kate solo_traveller gb
10
Beautiful interiors in this art deco hotel.
Pros:

I love the art deco design of this hotel - the staircases, the art prints in the corridors and (above all) the furniture in the rooms - desk, bedhead, bedside tables, cabinet with tea and coffee equipment and minibar in it. A touch of luxury does you good!

Cons:

My room on the second floor was a little difficult to find (it was midnight and I was tired, but I think there could be a few more signs with room numbers on on the second floor.

2026-06-06 via Nuitee
K
kev wainwright solo_traveller gb
9
Pros:

The aircon was knackered so they provided fans, have us free parking and complimentary drinks which was nice

Cons:

The aircon being broken throughout the hotel

2026-06-05 via Nuitee
M
Mccormick solo_traveller gb
9
2026-06-05 via Nuitee
D
Darren solo_traveller gb
9
2026-06-05 via Nuitee
R
Rambo_uk solo_traveller gb
9
Decent hotel with Art Deco charm, good value and good location.
Pros:

Hotel is clean tidy and modern. Bed is comfortable and bathroom all good. The hotel is the old airport and full of art deco charm. I liked it. Staff friendly and helpful.

Cons:

All good.

2026-06-04 via Nuitee
T
Teodora solo_traveller gb
9
Pros:

We loved the location, the staff were helpful, the room was big, the beds were very comfortable.
Easy access to shopping, good bar prices.

Cons:

The hotel needs an update as everything was a bit old, the cleaning needs more attention as there was a lot of dust and spider webs.The hallway smelled funky, but overall not bad.

2026-06-04 via Nuitee
H
Haroon solo_traveller gb
3
2026-06-04 via Nuitee
J
Jason solo_traveller au
10
Loved it and definately will return
Pros:

Was really nice and close to restaurants etc

Cons:

N/A

2026-06-04 via Nuitee
J
Jacqui solo_traveller gb
9
2026-06-03 via Nuitee
J
Jon solo_traveller gb
8
Good Hotel close to airport
Pros:

Good quality hotel next to airport.

Cons:

Nothing really

2026-06-03 via Nuitee
L
Lolita family_with_children ie
10
It is a lovely airport and lovely shopping centre right in front with lot of eateries and things to do .
Pros:

It was a lovely hotel and easily accessible from airport

2026-06-03 via Nuitee
S
Susie solo_traveller gb
10
Pros:

Wonderful staff.

Cons:

N/a

2026-06-03 via Nuitee
C
Chris couple gb
10
2026-06-03 via Nuitee
R
Rskay solo_traveller ca
5
Shirt stay
Pros:

Ambience and location

Cons:

Room is hot,no AC no fun till requested

2026-06-03 via Nuitee
P
Peter solo_traveller gb
10
2026-06-02 via Nuitee
P
Peter solo_traveller gb
10
2026-06-02 via Nuitee
B
Barbara solo_traveller gb
9
Pros:

Staff very friendly and helpful

Cons:

Breakfast was hard and dried up

2026-06-02 via Nuitee
G
Gijs couple nl
4
Zeer teleurstellend. Bij de receptie aangegeven dat ik zeer teleurgesteld was in het hotel. Verzoek van de receptionist
Pros:

Als ik echt moet kiezen dan zou het de locatie zijn.

Cons:

Ik heb het hotel twee keer geboekt voor 1 overnachting. De eerste overnachting was er geen warm water. De usb aansluiting bij het bed was defect.
Tijdens de tweede overnachting wederom geen werkende usb aansluiting bij het bed. S’nachts was het niet mogelijk om het toilet door te trekken.
Het ontbijt was karig, tijdens de tweede overnachting was het koffiezetapparaat stuk.

2026-06-02 via Nuitee
L
linda solo_traveller gb
7
Pros:

The way the receptionist dealt with the over booking of my room

Cons:

My room i had picked was double booked when I arrived!

2026-06-02 via Nuitee