Zalagh Parc Palace

Tamanho do quarto e banheiro bom

Parking

Je tiens à exprimer toute ma gratitude pour l’expérience exceptionnelle que j’ai vécue dans votre palace. L’élégance des lieux, la qualité irréprochable du service et l’attention portée aux moindres détails ont rendu mon séjour tout simplement inoubliable. Merci pour ce cadre somptueux où chaque instant fut un véritable enchantement.
Je tiens aussi à vous féliciter pour le dîner buffet exceptionnellement copieux offert dans votre palace, où une abondance de saveurs raffinées – des spécialités marocaines authentiques aux touches méditerranéennes a ravi les papilles dans un cadre somptueux . La variété des plats traditionnels, préparés avec des ingrédients de première qualité, et la présentation élégante ont transformé ce repas en une expérience gastronomique inoubliable, digne des plus grands établissements de luxe . Merci pour cette générosité culinaire qui allie abondance et excellence

⭐⭐⭐⭐⭐ Un séjour exceptionnel !

J’ai passé un séjour vraiment agréable dans ce palace . Dès l’arrivée, l’accueil chaleureux et professionnel du personnel m’a mis à l’aise. La chambre était propre, spacieuse et parfaitement équipée, avec une literie très confortable qui garantit un repos optimal.

Les installations de l’établissement sont impeccablement entretenues, et le service est toujours rapide et attentif. Le dîner était varié et délicieux, avec des produits frais et de qualité.
J’ai particulièrement apprécié la tranquillité des lieux ainsi que la disponibilité du personnel, toujours souriant et prêt à aider. Ce séjour a largement dépassé mes attentes.
Je recommande vivement cet hôtel à toute personne cherchant confort, calme et un service irréprochable. J’y reviendrai certainement lors de mon prochain passage dans la région ! Merci beaucoup à Monsieur Samir. Vous êtes un gentleman exceptionnel.

On our tour, we had a stop in Fes and stayed one night at the Zalah Park Palace in room 1152.

Room – Cons
1-The bathroom showerhead wasn’t tightened properly, and most of the water flowed onto the tiles instead of on us.
2-No safe.
3-Very basic amenities — only hand soap, shampoo, and shower gel. There weren’t even any tissues in the room.

Room – Pros
1-Comfortable beds.
2-The room had a fridge.

Location
The hotel is located near a small mall that includes a supermarket, just a few minutes’ walk away.

Hotel Grounds
1-There are two outdoor swimming pools.
2-Two restaurants are available. The main one offers buffet-style breakfast, lunch, and dinner.
3-There is a small souvenir shop near the second pool.
4-The elevators are insufficient when large crowds show up — at one point, around 50 people with luggage were waiting, so we had to use the stairs.

Buffet
We only had breakfast and dinner, which were included in our package. Note that drinks — including water — are not complimentary. Breakfast was average, but dinner was poor. The staff seemed disorganized and unable to manage the service properly.

Overall Impression
The receptionist was unprofessional and unfriendly during check-in. Overall, this hotel is definitely not a five-star property — more like a three-star at best. Sadly, not worth the stay.

This is a 5 stars hotel, including dinner. We (6 of us) went to have a dinner, it was a buffet system. The drinks were not included, after half an hour nobody asked us about a glass of water. We finished the dinner without any drinks, so after half an hour I brought my wine from the room to the table. After 10 seconds 3 of waiters came to the table, that it is not allowed and they were very agressive. The boss were took of my wine opener I use for 18 years. They said, this is our fault, because we have to ask for the waiters, even they would say sorry, as it can happen in the 5 stars hotel we visited in almost 70 countries in the last 20 years
I think this level is under 3 stars, the boss was ineligible for this function..

I am at this hotel now as part of a TUI tour of Morocco. How it got 5 stars I have no idea. It is truly awful. Bad location, incompetent staff, poor food choices and quality, no safe in room, very tired decor in the rooms, no walk in showers at all. Fes is great but do yourself a favour and avoid this hotel.

le personnelle est professionnel un staff de réception très gentille mais surtout je dois remercier Mr Samir pour son professionnalisme sa gentillesse et son comportement exemplaire avec les clients mille merci a vous Mr Samir

des mon arrivée a l hôtel j ai trouve un personnelle accueillant avec a leur tète monsieur Samir responsable de booking qui m a éblouit avec sa gentillesse moi et mon collègue bravo a vous tous et continuer comme ca Thank You dir Samir

Zalagh Parc Palace could possibly be the worst hotel I've ever stayed in. No way is it a 5*.
It was clean but very, very basic accommodation. Half the facilities advertised are closed – Gym, Irish Bar, Bowling etc. Food in restaurant - not much variety and only lukewarm. Same bread, salad and fruits for breakfast and dinner. Dinner had one hot meat (not necessarily hot) with a few offerings of veg which was tasteless and un appetising.

The rooms again were clean but overall standard was really bad. Separate toilet door meant you had to squeeze in (and I’m small). Broken everything and plugs not fitted properly. Bath filled up when showering.

There were also regular power cuts.

Staff didn’t even look up to speak and would walk off and attend to someone else mid-sentence. Quite rude, especially at Reception where first impressions are made.

Restaurant manager was shouting at his staff in front of everyone. And the egg chef would refuse to make an omelette while she used her phone!!! Desserts were pink custard or cake!

Sorely disappointed in this hotel ‘Palace’ no way and 5* never??