Colour Hotel

Ok

The receiption seems to have only one staff member working 24/7. A screaming match with him and a guest met me on arrival. Migrants seem to live here full time. There was shouting all night. It was frightening and unsafe. I checked out early and left. Changed rooms also. Horrible experience. Filthy

Good location to the main train station. Nice hot showers with pressure. Friendly staff. Room smelled like an old casino.

This property was an enormous disappointment. We booked a non-smoking, king room and were given a room with two single beds on either side of the room, a small table/ledge that was covered with cigarette burns and a tiny window that was cracked open and filled with cigarette butts. We could not stay in the room due to overwhelming amount of second hand smoke in the place. The photos online look much, much nicer than the actual property. Would rate at 2 stars. Rather than refunding our money, the hotel owner walked us to another property “comfort inn” that was at least non-smoking and we stayed there, although there was black mold in the shower, the toilet didn’t function and there were folks purchasing and using controlled substances outside on the sidewalk when we got there.

Basic but perfectly ok hotel very close to station. Had what I needed for an overnight stay.

I arrived to check in around 11pm, when I arrived there the door was shut and there was no one at lobby desk. There was another guy trying to checkin as well. Then we saw a note on the door saying checkin times have changed until 9pm on Satuday, although I didnt receive any information about it previously.
We both managed to get in since some people were getting out. From inside we managed to call the emergency number then someone picked up the phone telling us to call another number so they could check us in. I said I am already calling the emergency number could you pls call that number? He said alright call me back in 5min. We called back in 10min and the guy didnt pick up the phone any longer.
In the end I went over the counter myself and could see some keys with reservation papers there so I basically helped myself to the keys and gave the other keys to the other guy as well.
I had booked double room but they put me in a room with 3 single beds!
So next morning I explained the situation to the receptionist, he didnt apologise or bothered much about it, he said I was placed in a triple room because I was alone. They at least changed my room the second night.
At checkout same thing - no follow up or asked how my stay was or something, no apologies...
I did report everything to Hotels.com who contacted them who said their T&Cs dont allow refund....

PLEASE AVOID!

Cheap price and with that follows low expectations.

Ugh! I’ve traveled all over Europe and stayed at some eek places... this property, just thinking back to it I can still smell it. There was an odor, foul and stale, like a homeless person has been in the rain and came in and dried off by the radiator

The bathroom should be shared. If I knew it before the reservation, I would not choose this hotel. You may find other hotels nearby with no shared bathroom.

It was good and staff was very friendly

Room did not have room darkening blinds, shutters or curtains

It's a convenient location just across from the main transit hub.

Room was good. Proximity to the station most desirable.Although others have complained about the area I did not find it a problem. No wifi on hotel computers which is not the first time it has happened. I could not log my device in with the code I was given so that was disappointing.

Could be better.. not good very basic n totally dated

Nice and comfortable.

The hotel location is good. It is near to go by foot old city, bridges, museums. Outside is so noisy in day and night time. Almost full night going Strassen Bahn, police and ambulance cars. The breakfast open time is little be late. It is 07:00. I have train 06:40 and no chance to go breakfast even I selected room with it.

good: location, room layout, price
not so good: no AC

the hotel was nightmare. The noise from the street was beyond every normality. In the bathroom we had beattle's, the toilet was leaking. But most annoying was the personal. I have had some experiences in Germany, but this was the limit. The girl at the desk offered me a park place without cost, next day I had to pay 32 euro at het colleague. The hotel is in a very bad shape, noisy old just a drama. You get much better offers at other places if you take into account ALL the cost of the stay. Please be advised that the streets are full with junkies and strikers, not exactly what we were looking for. We almost left the place at once but finally we accepted all the inconvenience for a night. The Clark next morning was so brutal and impolite, we have never ever experienced it like this.

My Superior Single Room was incredibly small. However, it was clean and the shower worked well. That said, the staff is quite helpful and the location is across the street from the Hauptbahnhof (central station). The area is seedy, so be careful, although no one really bothers you.

Stayed in the Colour Hotel for one night midweek during a European heatwave.

The lady at reception when I checked in was really nice and helpful. We spoke in German mainly, but she also spoke very good English(when I didn’t understand the German). Check in was smooth very efficient.

My room was relatively nice for a one night stay. Nothing too fancy but it was clean and fairly modern(it definitely wasn’t old fashioned).

Not having a bathroom in the room is slightly strange but it wasn’t a problem. There was one bathroom on the second floor which also had a shower. The toilet/shower room was unisex.

The only 2 things I weren’t really thaaat bad/the hotel’s fault.
#1 - there seemed to be a pretty large gathering of people getting up to no good in the surrounding area towards the city centre at night. It was quite intimidating to walk through them and they seemed to be on every street towards the centre. Nothing the hotel can do about that and they were all gone by the morning. I was only there for one night so maybe that was a once off.

#2 - the noise. The hotel is right outside the Hbf(which is very handy), but there are also tram lines that run directly outside the hotel which can be quite loud. It was 27C at night when I stayed and the room didn’t have AC. This meant I had to leave the window open, which in turn let the noise in fully.

Overall, great value for the money. I’d recommend it, but there may be other better options too.