Occidental Jandía Mar

Hotels
Occidental Hotels and Resorts by Barcelo Hotel Group
8.1 (2705 reviews)
Playa del Jable, s/n , Morro del Jable , es

Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good amenities for families
Cons:
Cleanliness issues
Inconsistent food quality
Maintenance needs in rooms

Categories

Cleanliness
7.43
Multiple reviews mentioned issues such as dirty rooms, inadequacy of cleaning services, and parts of the hotel under renovation.
Service
8.9
The staff was frequently noted as friendly and attentive, contributing positively to the overall experience.
Location
8.44
Great location near the beach and amenities, although mentioned limitations were noted in specific contexts.
Room Quality
7.39
Room issues noted include cleanliness and maintenance problems, affecting overall satisfaction.
Amenities
8.92
Positive comments on facilities such as the water park and childcare services, enhancing family experiences.
Value for Money
7.88
General sentiment reflects satisfaction with what was offered for the price, despite some reported inconsistencies.
Food and Beverage
7.43
Feedback included both positive comments about variety and taste, as well as criticism regarding quality and selection.
Overall Experience
8.4
Overall, guests expressed a positive experience despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:10

Property Description

Luxurious Beachfront Location
Experience the ultimate beach getaway at Occidental Jandía Mar, nestled near the stunning Jandía Beach.

Relaxing Spa and Fun Activities
Indulge in relaxation at the spa with an indoor pool, hot tub, and sauna. For the more active, enjoy the mini-golf course, gym, or water sports like windsurfing and diving.

Family-Friendly Amenities
With two outdoor pools, a kids club, and children’s pool, the hotel caters to families. Don't miss out on the buffet meals offering a variety of regional and international cuisine.

Book your stay now at Occidental Jandía Mar for a memorable beach retreat with top-notch amenities and activities!

Important information:

When booking 10 rooms or more, different policies and additional supplements may apply.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

Room rates on 25 and 31 December include a gala dinner.

Following the improvement plans of our pools, in January 2025 we will proceed to the closure of one of our 2 main swimming pools. This closure will take place on the 17th of November 2025 and will last approximately 30 days. During these days all our clients will have at their disposal the second swimming pool of the hotel, the small Splash Park and the BARCY WATER PARK.

When booking half board, note that drinks are not included.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FUE

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 6 per day.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 2705 reviews
Cleanliness: 7.43
Service: 8.9
Location: 8.44
Room Quality: 7.39
Amenities: 8.92
Value for Money: 7.88
Food and Beverage: 7.43
Overall Experience: 8.4
V
vaidile couple lt
2
The was not like booking descriptions. It was so bad
Pros:

Only location was good
Food 2 star
Service 2 star

Cons:

Does don’t match the description
“All inclusive” a lot of was charger extra
This was not mentioned

2026-03-14 via Nuitee
M
massimiliano extended_group it
8
2026-03-14 via Nuitee
J
Joanna couple gb
8
2026-03-13 via Nuitee
Ángel couple es
5
Cons:

El deterioro de las habitaciones, baño, puertas rotas...

2026-03-13 via Nuitee
J
Joanna couple gb
8
2026-03-13 via Nuitee
Z
Zara solo_traveller gb
8
2026-03-13 via Nuitee
S
Sandra couple es
6
Cons:

Todo es mejorable

2026-03-13 via Nuitee
M
Marco family_with_children it
7
Pros:

consiglio hotel per famiglie con bambini visto la presenza di acqua park con scivoli ed un pò di baby disco la sera ,posizione ottima vicino alle spiagge

Cons:

le pulizie nelle parti comuni sono da migliorare e soprattutto evitare che volatili entrino nella zona ristorazione. Non mi è piaciuto anche vedere diverse prese elettriche e cavi scoperti nelle zone comuni

2026-03-12 via Nuitee
A
Adam couple pl
10
Pros:

Hotel najlepsze lata ma za sobą. Wiele elementów wymaga wymiany i napraw. Ogród pięknie utrzymany. Widok z pokoi w budynku głównym piękny

Cons:

Śniadania niestety jak na tak duży hotel bardzo przeciętne.

2026-03-12 via Nuitee
C
Christel couple es
10
2026-03-11 via Nuitee
G
Giuseppe extended_group it
8
2026-03-11 via Nuitee
T
Thomas extended_group ch
8
2026-03-10 via Nuitee
J
Jorgelina couple es
10
Pros:

Todo estuvo muy bien la verdad,todos súper amables

2026-03-09 via Nuitee
M
Maria del Carmen extended_group es
8
2026-03-09 via Nuitee
P
Pedro Manuel couple es
8
2026-03-09 via Nuitee
A
Alexandre couple be
8
Très bel hôtel malgré sa mauvaise conception vis à vis du vent
Pros:

Bel hôtel, chambre spacieuse fraîchement rénovée, salle de bain complète (grande baignoire et grande douche) grand lit confortable et grand balcon. Équipement pour les enfants au top (barcy club et aqua park), belles piscines et abords soignés, restauration variée et de qualité, avec un personnel aux petits soins à tous points de vue.

Cons:

La fraîcheur de la piscine (25 degrés), la mauvaise gestion des courants d'air à l'intérieur des bâtiments et la très mauvaise qualité des châssis qu'on pourrait appeler des passoires à air et à bruits. Ils sifflent et craquent au moindre coup de vent (ça a réveillé à plusieurs reprises notre bébé de 19 mois).

2026-03-08 via Nuitee
M
Maria Fernanda solo_traveller es
10
El hotel es genial para ir en familia
Pros:

La comida del bufet muy buena y variada. La piscina es genial , muy limpia pero no la usé por el mal tiempo.

Cons:

No hay nada que me haya disgustado.

2026-03-06 via Nuitee
P
peluso couple it
1
Pros:

!!!!!!!!!! NIENTE !!!!!!!!!!!!

Cons:

Al ristorante c'erano le blatte sarebbero scarafaggi !!
Sporcizia da tutte le parti..
Salini sul tavolo sporchi unti di olio.. Mio Dio tutte queste Famiglie con bambini con rischio di prendersi qualche infezione di. Tutto decadente lo scarico della vasca arrugginito la porta del bagno tutta rotta. NON LO CONSIGLIO A NESSUNO!!!!
Avendo parlato con il responsabile la signora Maria José Gonzales la sua risposta è stata di farmi mangiare alla carta colazione pranzo e cena io mi sono rifiutato alla sua offerta dicendo di pensare a l'igiene Che mi sembra più importante..
Spero che pubblicherete il tutto grazie....

2026-03-05 via Nuitee
M
Martin extended_group sk
8
Pros:

Strava bola dobrá a pestrá. Personál bol milí a ústretoví. Dostatok lehátok pre hostí pri bazénoch.

Cons:

V hoteli bolo strašne veľa vtákov, ktoré pri exteriérových baroch útočili na hostí a brali im jedlo z tanierov. Stoly a stoličky boli zašpinené od výkalov týchto vtákov a rozliatych nápojov. Na zemi medzi stolmi bolo sklo z pohárov. Nikto to nečistil, nespratával. Počas pobytu tiekla v kúpelni iba studená voda.

2026-03-05 via Nuitee
I
isabel couple es
7
Recomendado
Pros:

El hotel es precioso, super amplio y con gran variedad de actividades, el gimnasio es mucho mejor que la media.
La ubicación es excelente

Cons:

La limpieza de la habitación, puse el cartel para que limpiasen y me cambiasen las sabanas y sí me las cambiaron pero nada mas, ni si quiera barrieron el suelo. NADA.

2026-03-02 via Nuitee