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Facilities
Property facilities
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Meeting rooms
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Full-service spa
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Fitness facilities
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Express check-out
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Parasailing nearby
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Electric car charging station
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No single-use plastic straws
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Comprehensive recycling policy
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No single-use plastic stirrers
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Guest education on local ecosystems and culture
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Annual carbon offsets
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Free WiFi
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24-hour front desk
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Terrace
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Garden
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Luggage storage
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Express check-in/check-out
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Designated smoking area
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Concierge service
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Elevator
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Fitness facilities
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Conference space
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Golfing nearby
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Downhill skiing nearby
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Cross-country skiing nearby
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Hiking/biking trails nearby
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Sailing nearby
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Water skiing nearby
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Breakfast available (surcharge)
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Scooter/moped rentals nearby
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Rafting nearby
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Safe-deposit box at front desk
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Multilingual staff
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Free newspapers in lobby
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Porter/bellhop
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Express check-out
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Parasailing nearby
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Mountain biking nearby
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Skydiving nearby
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Full-service spa
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Meeting rooms
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Snowboarding nearby
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Tours/ticket assistance
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Free wired internet
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Wheelchair accessible parking
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Snack bar/deli
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Self parking (surcharge)
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Electric car charging station
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Housekeeping on request
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Reception hall
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Composting
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Eco-friendly cleaning products provided
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Eco-friendly toiletries
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LED light bulbs
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Recycling
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Mountain climbing nearby
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Wheelchair-accessible public washroom
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Wheelchair-accessible van parking
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Wheelchair-accessible on-site restaurant
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Bicycle parking available
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Change of towels (on request)
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Change of bed sheets (on request)
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Vegetarian breakfast available
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Organic food
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Rooftop garden
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Annual carbon offsets
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Locally-owned & organized tours & activities
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Showcase for local artists
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Guest education on local ecosystems and culture
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Double-glazing on all windows
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At least 80% of all lighting comes from LEDs
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Vegan menu options available
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Vegetarian menu options available
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Comprehensive recycling policy
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Bulk dispenser for toiletries
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No single-use plastic stirrers
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Biodegradable/compostable stirrers
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No single-use plastic straws
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Reusable cups only
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Reusable tableware only
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Water-efficient showers only
Review Highlights
Categories
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Property Description
Experience unparalleled luxury and an inviting atmosphere at Radisson Blu Hotel, Lucerne, where every detail is designed to elevate your stay.
Pamper Yourself
Indulge in a rejuvenating experience at our full-service spa, offering a variety of treatments to relax and revitalize you.
Culinary Delights
Savor Mediterranean cuisine at LUCE Restaurant and unwind at the bar/lounge. Enjoy the convenience of 24-hour room service, making dining a pleasure at any hour.
Business & Events
With 10,764 square feet of versatile event space, including modern conference rooms, our hotel caters to business travelers seeking a successful meeting experience.
Book your stay today and immerse yourself in the charm of Lucerne at Radisson Blu Hotel!
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Parking height restrictions apply.
- Contactless check-out is available.
Property Policies
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Pets
Pets not allowed
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Pets
Service animals are exempt from fees/restrictions
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Sustainability Certifications
Green Key (Foundation for Environmental Education)
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Check-in & Check-out
Contactless check-out is available
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Parking
Parking height restrictions apply
Property policies
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Pets
Pets not allowed
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Pets
Service animals are exempt from fees/restrictions
-
Sustainability Certifications
Green Key (Foundation for Environmental Education)
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Check-in & Check-out
Contactless check-out is available
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Parking
Parking height restrictions apply
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Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)
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General
Professional property host/manager
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Pets
Service animals are allowed
Location
Guest Reviews
We had a three nights stay. We asked for an extra blanket the first night. The person who answered the phone said they didn't extra blanket, then he said he had a child one. After a few conversations, he agreed to bring one blanket but he never did. All towels are thin and old. they did not give a facial towels. It wasn't a pleasant stay.
My only feedback was having smokers and their rubbish right at your front door was very unpleasant, they should at least move 5-10 metres away from the entrance
Excellent location, good atmosphere, near to the train station and city center.. entrance is also superb with a nice bar... little issue is that they do not have room service staff most of the time...although there is no such big issue as the reception will take care of that...
The hotel is conveniently located in the city of Lucerne. The staff is customer friendly and very helpful. The Luce Restaurant offers an amazing breakfast buffet. We enjoyed our stay.
I was made very welcome by the desk staff in my 2 night stay. The hotel is very comfortable with lovely views of the lake and alps. My room was also very comfortable, clean and spacious. The bed were comfortable as were the pillows. The shower and toiletries were great. I used the carport which is under the hotel and very convenient and clean. My only issue with the carpark is that’s it is a bit tricky to navigate the gates with a right hand drive car! The only downside of the hotel is you have to walk passed the drunks and down and outs by the station to get to the town but otherwise I had a great stay.
Amazing location, rest everything Good. Breakfast menu could be improved .Mattress can also be improved . Rest all good . Staff were friendly & courteous.
Need improvement food hospitals and many more. Not what I expected. Staff could’ve been more helpful
We loved our experience! The hotel is close to the train station making commuting easy, and the inclusion of public transit in Lucern area made it easy to get around. The tub was also great for soaking after long walking days!
Check-in was smooth and friendly, with helpful staff who made us feel welcome right away. The lounge area has a modern, stylish feel that sets the tone for the stay.
We booked a premium room, which was spacious by European standards. A personalized welcome note with fruit and macarons was a thoughtful touch. The room and bathroom were both clean and modern, with a comfortable bed, quality linens, and a reasonably sized LED TV. Everything felt well-maintained.
The gym was well-equipped with all the standard machines, clean, and in good condition—perfect for keeping up with workouts while traveling.
Location is excellent: right next to the train station for convenience, yet slightly on the edge of the city center, which makes it peaceful/quiet but may be less appealing if you want to be right in the city. It’s an easy, safe walk to the main attractions, and the hotel also offers transport options (though we didn’t need to use them).
Overall, service stood out—staff were consistently kind, attentive, and helpful. A great combination of comfort, convenience, and hospitality. Would definitely recommend to both business and leisure travelers.
Excellent service
Fantastic two night stay on our rail tour of Switzerland. Hotel very close to rail station in a very quiet location. We arrived early and were delighted that our room was ready and we hand been allocated a junior suite! A very welcome surprise half way through our two week tour The room, unsurprisingly, was extremely comfortable, spacious and quiet. Excellent breakfast and evening meal in the hotel restaurant. Staff friendly and helpful. Our only niggle was, unlike all our other hotels, this one did not provide BBC channels [apart from BBC news]. We were unable to stream iplayer so had a mad scramble to find a station playing England's rugby world cup quarter final match, We managed it with a few moments thank goodness. Other than this, it was an excellent stay.
Everything it was very good
This has to be one of the cleanest hotels i have stayed at. The staff is beyond helpful.. from great places to visit, and great restaurants other then the one on site. And to have the mountains in the brack drop when you walk out the lobby door.
We arrived very early for our stay , naturally our room was not ready as yet .Kris accepted our baggage ,explained interesting places to see in the city and even arranged a free bus ticket to tour the city .He took our phone number and called us when the room was ready .It was a beautiful room . Cheryl &Des Australia
I booked a twin room with a lake view, but on arrival I was given a 2nd floor room where the view was blocked by trees. The next day, the staff kindly relocated me to a 4th floor room with a beautiful lake view. The front desk was very helpful and even offered me a restaurant and bar discount for my 6-night stay. Overall, I appreciated their service, though my initial request was not fulfilled as expected.
Without doubt, this was one of the best place we stayed in Switzerland. Starting from lobby / reception to restaurant staffs were extreamly cooperative and warm in receiving guests. The check in procedure is hassle free and the property is just facing the lake. Amazing stay we had during our visit.
La pasé espectacular, si volviera a lucern de seguro vuelvo a quedarme con ellos. muchas gracias
Bed was good, AC was not that great ( not sure if there is ac or just fan) it was very hot when we stayed so that's why, usually it never gets this hot in Switzerland. Overall hotel is great and I recommend.
Bathroom door can’t be closed, the manager on duty came to check but there was no reply. Asked at the reception, the staff said there is no other king bedroom in that room type and there is nothing they can do about it!
Quiet safe neighbourhood, university nearby and 5 mins walk to the train station, very convenient
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